Acumatica vs Salesforce Sales Cloud comparison

Why PeerSpot?

The compared Acumatica and Salesforce solutions aren't in the same category. Acumatica is ranked #8 in CE , and holds a 3.2% mindshare in the category. Salesforce is ranked #3 in CRM , with an average rating of 8.0, and holds a 2.8% mindshare. Additionally, 75% of Acumatica users are willing to recommend the solution, compared to 94% of Salesforce users who would recommend it.

Acumatica

Read 4 Acumatica reviews

1,462 Views
629 Comparison Views

75% willing to recommend

Salesforce Sales Cloud

Read 118 Salesforce Sales Cloud reviews

17,270 Views
12,953 Comparison Views

94% willing to recommend

Acumatica

Salesforce Sales Cloud

Comparison Buyer's Guide

Download the report

Executive Summary

We performed a comparison between Acumatica and Salesforce Sales Cloud based on real PeerSpot user reviews.

Find out what your peers are saying about Oracle, NetSuite, SAP and others in Cloud ERP.

To learn more, read our detailed Cloud ERP Report (Updated: October 2026).

Buyer's Guide

Cloud ERP

October 2026

Download the complete report

Helped 921,523 peers since 2012

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Acumatica

Average Rating

8.2

Reviews Sentiment

7.5

Number of Reviews

Ranking in other categories

Cloud ERP (8th)

Salesforce Sales Cloud

Average Rating

8.4

Reviews Sentiment

6.9

Number of Reviews

118

Ranking in other categories

CRM (3rd), Opportunity Management (2nd), Sales Force Automation (3rd), Conversation Intelligence Software (4th)

Mindshare comparison

Acumatica and Salesforce Sales Cloud aren’t in the same category and serve different purposes. Acumatica is designed for Cloud ERP and holds a mindshare of 3.2%, up 3.2% compared to last year.
Salesforce Sales Cloud, on the other hand, focuses on CRM, holds 2.8% mindshare, down 2.8% since last year.

Cloud ERP Mindshare Distribution
Product	Mindshare (%)
Acumatica	3.2%
Oracle Fusion Cloud ERP	21.6%
NetSuite ERP	21.3%
Other	53.9%

Cloud ERP

CRM Mindshare Distribution
Product	Mindshare (%)
Salesforce Sales Cloud	2.8%
Microsoft Dynamics CRM	3.2%
Zoho CRM	2.3%
Other	91.7%

CRM

Featured Reviews

Mike Ziegler

Marketing And Technical Specialist at a retailer with 11-50 employees

Centralized ERP has streamlined multi-warehouse inventory and e-commerce operations

To improve Acumatica, loading in between screens can be a slow start. Sometimes, if I'm loading into a screen and I don't have a filter set, it loads everything, and that can slow it down. I think it would be nice if they had some sort of way to save a template for the base setup. They may already have this, and I may not have it, or our IT department may not have it set up. However, sometimes when I go into sales orders, for instance, it would be nice for it to just narrow down to maybe the past seven days instead of all 600,000 records that I have on file in one shot. I don’t have more to add about the needed improvements; I like it other than that.

Read full review

Jonny Katz

VP of Business Operations at PeerSpot

Uses data-driven insights to improve workflows and highlights a need for simpler automation tools

Salesforce Sales Cloud can be improved in several areas. First, the UI is an area for enhancement. Even though they've launched Lightning, it's clunky at times with page load speeds. It also needs to be made extremely more user-friendly. For new people using Salesforce Sales Cloud, there is a steep learning curve. Additionally, giving non-admins the ability to make changes on the fly is something that I feel is necessary. Currently with Salesforce Sales Cloud, you need to have a consultant. It's hard to build the flows or workflows. Making it easier for that end-user who's not so technically minded to help themselves is essential. I choose seven out of ten because I think you need a consultant or a consulting company to help you build it out. Certain changes should be made much easier and more user-friendly where an admin can do it. The automation processes need to be much simpler. If you're looking at other tools out there, for example SalesLoft or HubSpot, it's much easier to build those workflows and do automation.

Read full review

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"The way everything integrated well with everything else was most valuable. We had one solution for everything, from the first phone call down to follow-up visits for wholesale callers and for just regular purchases."

"This solution supports multiple branches."

"Acumatica has positively impacted my organization by making it nice to have all of the warehouses that we have, four different warehouses, in one page instead of having them spread across different areas."

"Salesforce Sales Cloud is extremely stable."

"Salesforce Sales Cloud is very reliable and provides good stability and security."

"I can see activity per customer. I can find out quickly and easily who was the last person I talked to, when it was, and what we were talking about."

"The most valuable features of Salesforce Sales Cloud are ease of use. It is very simple for the sales team to use. You can integrate it with a lot of other systems."

"Salesforce has been doing a very great job in bringing that to all people as much as possible."

"I find the forecasting the most valuable feature. It's valuable because there are two types of forecasting, customizable and collaborative forecasting."

"User adoption has improved a lot resulting in improvement of data quality and ROI of the software."

"Sales Cloud really helps to point out different numbers for our company in terms of what converts or what doesn't."

More Salesforce Sales Cloud pros

Cons

"We should be able to personalize it for the company. There should be more customization of the pages so that they seem more like a company rather than as an outside company. We should be able to change company images and things like that and do this kind of personalization."

"For support, we go through a distributor, and the support we receive from them is much better than what we would from Acumatica directly. When we went to Acumatica support directly, we were not happy with it."

"To improve Acumatica, loading in between screens can be a slow start."

"It is very expensive for a small business."

"The solution doesn't have features to break down the structure for multiple people in the project."

"One aspect I find challenging with Salesforce Sales Cloud is its forecasting feature. While it's useful for analyzing sales data and predicting future revenue, I've encountered instances where the outcomes weren't as perfect as expected."

"Reporting can become slow to pull once you reach a certain limit of contact records due to the complexity and volume of the data available."

"If you don't have sysadmin rights, you can be hamstrung doing many things manually and one at a time."

"Salesforce has a built-in functionality called changesets to move functionality from the sandbox and into production. That's a little dated now, and it's not very good for version control or backups."

"Applications that can help with migrating data over from the sandbox to production would make it easier because sometimes change sets can be bulky and they're not always as effective. This can be frustrating when you make a lot of changes and try to put those changes into production."

"Although the implementation was straightforward with our in-house team, it did take 12 weeks to complete the process."

"Premier support costs a lot of money and oftentimes they do not have better information than a good admin could find out on their own."

"The tool's technical challenges vary depending on the requirements. When a new requirement arises, we must analyze the best approach to address it, whether through automation tools or coding. We encounter limitations such as the number of reports we can process or update, the queries we can write, and other similar constraints. Understanding when to utilize coding and when to rely on simple configurations is crucial."

More Salesforce Sales Cloud cons

Pricing and Cost Advice

"It is very expensive for a small business. If you're a small business, it is not a very good solution in that aspect, but if you are big and have more manufacturing, it is well worth it. It comes with the ability to integrate with one website. We had to modify ours. We customized it so that we could do hundreds of websites. In Texas, I believe that we were the only one ever to be integrated with hundreds of websites. So, the development of our API probably cost us a hundred grand, and then there would be maintenance. That's all outside of the standard licensing fee."

"In terms of investment value and return of the investment, Salesforce right now is pretty good on the Western markets where the price of the employees is pretty high."

"Price-wise, the product does not fall under the category of cheaply priced products."

"The licensing fees are reasonable."

"There is a license required to use this solution and the price is expensive. It could be reduced."

"We have a yearly license, and there are no hidden costs. Considering the Indian market, the pricing is reasonable. I don't consider it to be on the high side."

"It is a premium product, so it is not the cheapest solution. I think if it's implemented well, and you're getting the soft cost benefits, the efficiencies, it's justified. But not if you're looking at just apples for apples as a subscription, without the complexity that you can achieve. It can deal with complex business requirements. Some other CRMs can't. But you certainly pay, so it's a premium-charged solution. It's one of the more expensive ones."

"It is alright for now because we ended up getting a discount off the base price. So, for now, it is okay. We may have to renegotiate when we get more users, and I don't know if the price would stay the same or increase. It has just a standard licensing fee. If you end up hiring a consultant for implementation, you will have to pay for the implementation. Other than that, there are no additional fees."

"Salesforce Sales Cloud is an expensive solution."

More Salesforce Sales Cloud pricing and cost advice

See which vendors are best for you

Use our free recommendation engine to learn which Cloud ERP solutions are best for your needs.

See recommendations

921,523 professionals have used our research since 2012.

Top Industries

By visitors reading reviews

Healthcare Company

13%

Comms Service Provider

10%

Manufacturing Company

10%

Computer Software Company

Construction Company

12%

Financial Services Firm

11%

Outsourcing Company

Manufacturing Company

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

No data available

By reviewers
Company Size	Count
Small Business	56
Midsize Enterprise	25
Large Enterprise	43

Questions from the Community

Ask a question

Earn 20 points

What are the pros and cons of MS dynamics vs. Salesforce CRM?

When comparing Microsoft Dynamics 365 and Salesforce CRM in 2026, both are leading CRM platforms, but they serve slightly different strengths depending on business needs. Features: Salesforce is t...

See all answers

What needs improvement with Salesforce Sales Cloud?

Salesforce Sales Cloud can be improved in several areas. First, the UI is an area for enhancement. Even though they've launched Lightning, it's clunky at times with page load speeds. It als...

See all answers

What is your primary use case for Salesforce Sales Cloud?

Salesforce Sales Cloud serves as our primary tool for our sales team and reviews team to document and keep all our information in one place as a source of truth. We use it to manage our business pr...

See all answers

Comparisons

NetSuite ERP vs Acumatica

Compared 18% of the time

Oracle Fusion Cloud ERP vs Acumatica

Compared 13% of the time

HubSpot CRM vs Acumatica

Compared 11% of the time

SAP S/4HANA Cloud vs Acumatica

Compared 8% of the time

Sage Intacct vs Acumatica

Compared 6% of the time

More Acumatica Competitors

Microsoft Dynamics CRM vs Salesforce Sales Cloud

Compared 5% of the time

Oracle CX Sales vs Salesforce Sales Cloud

Compared 4% of the time

SAP CRM vs Salesforce Sales Cloud

Compared 4% of the time

Oracle CRM vs Salesforce Sales Cloud

Compared 3% of the time

Salesforce Service Cloud vs Salesforce Sales Cloud

Compared 3% of the time

More Salesforce Sales Cloud Competitors

Product Reports

Buyer's Guide

Cloud ERP

October 2026

Download Acumatica product report

Buyer's Guide

Salesforce Sales Cloud

October 2026

Download Salesforce Sales Cloud product report

Also Known As

No data available

Sales Cloud, SFDC, Salesforce

Overview

Acumatica is a modern, adaptable business management software designed to meet the specific requirements of small to mid-sized enterprises. It offers cloud-based solutions tailored to enhance operational efficiency across various industries.

Leveraging cutting-edge technology, Acumatica provides an integrated platform that seamlessly connects all facets of a business, including finance, sales, and operations. Its flexible and scalable architecture empowers companies to innovate while maintaining control over budget and resources. With comprehensive reporting capabilities and a user-friendly experience, it aids businesses in making informed decisions in a dynamic market environment.

What are the key features of Acumatica?

Cloud-Based Access: Enables businesses to operate efficiently from any location, offering real-time data and functionality.
Comprehensive ERP Modules: Provides extensive support across multiple sectors such as inventory management, customer relationship management, and project accounting.
Customization Capabilities: Allows for personalization to fit specific business processes and requirements.
Scalable Infrastructure: Accommodates business growth and changing demands without expensive overhauls.
Analytics and Reporting: Delivers actionable insights through advanced data handling and reporting tools.

What benefits and ROI should users expect when evaluating Acumatica?

Cost Efficiency: Reduces overhead and enhances resource allocation through streamlined processes.
Improved Productivity: Boosts operational productivity with intuitive interfacing and integrated functionalities.
Business Agility: Supports rapid adjustment to market changes with flexible configuration options.
Enhanced Collaboration: Facilitates effective communication and coordination across departments.
Revenue Growth: Potentially increases profitability through optimized processes and enhanced customer engagement.

Acumatica has proven effective across industries such as manufacturing, construction, and distribution, offering tailored solutions that address industry-specific needs. For instance, in manufacturing, it helps streamline supply chain processes, whereas in construction, it supports project management and ensures adherence to timelines and budgets.

Acumatica

Salesforce Sales Cloud is a comprehensive platform enhancing sales processes with robust features for managing customer relationships, data, and sales tracking. It provides flexibility and scalability, supporting various business needs through efficient integration and automation capabilities.

Salesforce Sales Cloud streamlines sales activities with tools for pipeline management, lead generation, and opportunity tracking. It offers customization for diverse business strategies, delivering strategic insights and improving communication with clients. Integration with ERP systems and AI-powered automation tools supports efficient sales cycle management. Despite challenges like pricing and storage limitations, its performance in enhancing productivity remains noteworthy. Enhancements in integration with external tools, user interface, and mobile experience could further optimize usability.

What are the key features of Salesforce Sales Cloud?

User-friendly interface: Simplifies navigation and enhances user experience.
Customized reporting: Tailors reports to specific business requirements.
Integration capabilities: Seamlessly connects with third-party systems and tools.
Pipeline management: Tracks sales pipelines effectively to boost productivity.
Automation: Streamlines processes to save time and increase accuracy.
Opportunity tracking: Provides detailed insight into potential sales opportunities.

What benefits do users gain from Salesforce Sales Cloud?

Improved sales productivity: Efficiently manages sales processes and activities.
Enhanced data management: Centralizes information for accessible and organized data.
Increased scalability: Adapts to changing business demands without compromising performance.
Strategic insights: Enables informed decision-making with data-driven analysis.

Companies implement Salesforce Sales Cloud for CRM, sales tracking, and optimizing communication across industries. It is actively used in sales pipeline management and forecasting. The integration with ERP systems and AI-driven automation are prevalent practices, aiding in the coordination of sales tasks and centralizing data access.

Salesforce

Sample Customers

Additive-X, Carlson-LaVine Inc, Cornell Cooperative Extension, Alpha Insulation and Waterproofing, Dukathole Group, Eagle Fence Distributing, Clive Coffee

Coca-Cola Enterprises, Kuoni Global Travel Services, Financial Times, Just Eat, Jobsite, H.R. Owen, PlayerLayer, O2, DMGT, Philips, Xtreme.ie, Business Stream, Remote Asset Management, Dialogue Group

Find out what your peers are saying about Oracle, NetSuite, SAP and others in Cloud ERP. Updated: October 2026.

DOWNLOAD NOW

921,523 professionals have used our research since 2012.

We monitor all Cloud ERP reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.