Acumatica Reviews

Name: Acumatica
Brand: Acumatica
Rating: 4 (3 reviews)

4.0 out of 5

3 reviews
66% willing to recommend

397 followers

What is Acumatica?UNIXBusinessApplication
Price:

Acumatica is the world’s fastest-growing provider of cloud business management software, with the industry’s highest customer satisfaction rating. And that’s not a coincidence. We offer a unified, modern business management platform designed to help today’s small and medium-sized businesses connect every facet of their operations. With Acumatica, the information you need to make critical decisions is right at your fingertips, wherever you are. Our technology and licensing are designed to be flexible and growth-friendly—adapting gracefully to the changing needs of growing businesses and freeing you up to focus on delighting more customers.

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Acumatica is the #6 ranked solution in top Cloud ERP solutions and #25 ranked solution in top CRM solutions. PeerSpot users give Acumatica an average rating of 8.0 out of 10. Acumatica is most commonly compared to Oracle Fusion Cloud ERP: Acumatica vs Oracle Fusion Cloud ERP. Acumatica is popular among the small business segment, accounting for 52% of users researching this solution on PeerSpot. The top industry researching this solution are professionals from a computer software company, accounting for 12% of all views.

Buyer's Guide

CRM

March 2024

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Helped 768,415 peers since 2012

Featured reviews

Steven-Parker

CEO at Cottingham Ltd

Dec 6, 2022

The Acumatica features I found most valuable are inventory control and sales recording Additional features I would like to see in the next release are more flexible reporting options. I would specifically benefit from the ability to create comparative reports for many months instead of having to…

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Jody Lorincz

IT Manager at MHR Brands

Aug 25, 2021

I wasn't there during the initial deployment, but during one of the upgrade processes, they did botch the integration. So, we had a few issues, and we had to actually start from scratch, but with the import and export scenarios, it was not very difficult. You can set up the entire database and do the whole setup in an hour on a computer. From there, use the import and export scenarios to handle everything. Overall, it takes a couple of hours. One person can deploy it. Maintenance was done by the value-added reseller. The value-added reseller is the link between the corporate and the end customer. So, they handle all the updates and everything that's needed.

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reviewer2327004

ERP Project Manager at a manufacturing company with 1-10 employees

Dec 29, 2023

The user interface has many features like Multi-company and Multi-Currency. In the costing method, the warehouse is a critical port; you cannot find it in any other software, so it's helpful. This solution supports multiple branches. Acumatica also has a credit verification feature. When I…

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Acumatica market share

Product category:

As of March 2024, the market share of Acumatica in the CRM category stands at 0.7%, marking a decrease of 53.9% compared to the previous year, according to calculations based on PeerSpot user engagement data.

CRM

Key learnings from peers

Valuable Features

"This solution supports multiple branches."
"The way everything integrated well with everything else was most valuable. We had one solution for everything, from the first phone call down to follow-up visits for wholesale callers and for just regular purchases."

Room for Improvement

"The solution doesn't have features to break down the structure for multiple people in the project."
"For support, we go through a distributor, and the support we receive from them is much better than what we would from Acumatica directly. When we went to Acumatica support directly, we were not happy with it."
"We should be able to personalize it for the company. There should be more customization of the pages so that they seem more like a company rather than as an outside company. We should be able to change company images and things like that and do this kind of personalization."

Pricing

"It is very expensive for a small business. If you're a small business, it is not a very good solution in that aspect, but if you are big and have more manufacturing, it is well worth it.It comes with the ability to integrate with one website. We had to modify ours. We customized it so that we could do hundreds of websites. In Texas, I believe that we were the only one ever to be integrated with hundreds of websites. So, the development of our API probably cost us a hundred grand, and then there would be maintenance. That's all outside of the standard licensing fee."

These insights are based on the in-depth reviews provided by peers to help you make a better buying decision.

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Top industries

By visitors reading reviews

Computer Software Company

12%

Construction Company

11%

Wholesaler/Distributor

10%

Government

Healthcare Company

Manufacturing Company

Educational Organization

Media Company

Performing Arts

Non Profit

Financial Services Firm

Real Estate/Law Firm

University

Insurance Company

Comms Service Provider

Retailer

Hospitality Company

Outsourcing Company

Legal Firm

Recreational Facilities/Services Company

Consumer Goods Company

Transportation Company

Logistics Company

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Acumatica customers

Additive-X, Carlson-LaVine Inc, Cornell Cooperative Extension, Alpha Insulation and Waterproofing, Dukathole Group, Eagle Fence Distributing, Clive Coffee