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Acumatica vs HubSpot CRM comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Acumatica
Average Rating
8.0
Reviews Sentiment
7.0
Number of Reviews
3
Ranking in other categories
Cloud ERP (7th)
HubSpot CRM
Average Rating
8.0
Reviews Sentiment
7.1
Number of Reviews
49
Ranking in other categories
CRM (5th)
 

Mindshare comparison

Acumatica and HubSpot CRM aren’t in the same category and serve different purposes. Acumatica is designed for Cloud ERP and holds a mindshare of 3.9%, up 1.8% compared to last year.
HubSpot CRM, on the other hand, focuses on CRM, holds 1.2% mindshare, down 1.7% since last year.
Cloud ERP Market Share Distribution
ProductMarket Share (%)
Acumatica3.9%
Oracle Fusion Cloud ERP16.2%
NetSuite ERP15.0%
Other64.9%
Cloud ERP
CRM Market Share Distribution
ProductMarket Share (%)
HubSpot CRM1.2%
Microsoft Dynamics CRM2.8%
SAP CRM2.5%
Other93.5%
CRM
 

Q&A Highlights

CP
Chief Executive Officer at West Coast Corp
Aug 18, 2023
 

Featured Reviews

reviewer2327004 - PeerSpot reviewer
ERP Project Manager at a manufacturing company with 1-10 employees
An user-friendly solution with multiple valuable features like credit verification
The user interface has many features like Multi-company and Multi-Currency. In the costing method, the warehouse is a critical port; you cannot find it in any other software, so it's helpful.  This solution supports multiple branches. Acumatica also has a credit verification feature. When I…
Charles Dickens - PeerSpot reviewer
President at iCIO, Inc
Effortlessly manage relationships with seamless contact data integration
The primary area to improve is creating deployable packages. When I buy into HubSpot, I have a list of checks, however, I am left to figure out how to use it. I start with a budget, and it's just a persistent sales demand. HubSpot should establish some pre-deployable packages that, when contracted, offer basic functionality. It is important to be clear about what it doesn't provide or what else is needed. I can outfit myself with my own tools or other options as I evaluate the board. They are building businesses for themselves. However, there's always a limiting function encountered. Understanding limitations upon entry would be beneficial so I don't constantly stumble upon unknown constraints. A package covering everything in a particular area without requiring the entire purchase would be excellent.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The way everything integrated well with everything else was most valuable. We had one solution for everything, from the first phone call down to follow-up visits for wholesale callers and for just regular purchases."
"This solution supports multiple branches."
"The ability to track revenue and complete forecasting has been the most valuable feature."
"The ease of having everything in one place is valuable."
"The solution's greatest value lies in its online capability in terms of web content creation."
"The native integration with Outlook is something that I find really useful in HubSpot CRM."
"The tool is user-friendly."
"HubSpot CRM's most valuable features are that it is straightforward and it gives us most of the things that we need and it is easy to onboard with it. You don't need specific integrations with IT, which is very good. The learning curve for HubSpot CRM is quite easy."
"HubSpot is one of the best tools that is free, helping me start quickly."
"The setup is very easy."
 

Cons

"For support, we go through a distributor, and the support we receive from them is much better than what we would from Acumatica directly. When we went to Acumatica support directly, we were not happy with it."
"The solution doesn't have features to break down the structure for multiple people in the project."
"We should be able to personalize it for the company. There should be more customization of the pages so that they seem more like a company rather than as an outside company. We should be able to change company images and things like that and do this kind of personalization."
"HubSpot CRM could be flexible and customizable."
"Sometimes, the usability is not intuitive."
"They need better UX or templates to change the mood or the look and feel."
"All the features of HubSpot CRM are not buddled together, you need to purchase different modules to have a complete solution."
"The primary area to improve is creating deployable packages. When I buy into HubSpot, I have a list of checks, however, I am left to figure out how to use it."
"I would need to try the product again to refresh my knowledge and give a recommendation."
"This solution could be improved if it offered more opportunity to customize how it is used, including adding different rules."
"The only thing that was tough was that the functionality was very dependent on the licensing level. So there were many things I wanted to do, but then I'd have to add on different licenses or purchase different add-ons."
 

Pricing and Cost Advice

"It is very expensive for a small business. If you're a small business, it is not a very good solution in that aspect, but if you are big and have more manufacturing, it is well worth it. It comes with the ability to integrate with one website. We had to modify ours. We customized it so that we could do hundreds of websites. In Texas, I believe that we were the only one ever to be integrated with hundreds of websites. So, the development of our API probably cost us a hundred grand, and then there would be maintenance. That's all outside of the standard licensing fee."
"We are using HubSpot CRM’s free version."
"The pricing is reasonable."
"If one is a low price and ten is a high price, I rate the pricing as a five. HubSpot CRM is much more expensive than Salesforce. My company probably pays around 40 USD per user monthly."
"The cost of HubSpot CRM is less than the cost of Freshsales."
"There is a cost for the solution. However, I am not aware of the price."
"HubSpot CRM has a free version, which is why small companies prefer it. The paid version of this software needs to be priced better."
"Pricing is based on the number of users."
"The price of the solution could improve because it is expensive."
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Top Industries

By visitors reading reviews
Computer Software Company
16%
Manufacturing Company
11%
Healthcare Company
9%
Non Profit
8%
Computer Software Company
12%
Performing Arts
11%
Comms Service Provider
9%
Manufacturing Company
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
By reviewers
Company SizeCount
Small Business39
Midsize Enterprise5
Large Enterprise8
 

Questions from the Community

What do you like most about Acumatica?
This solution supports multiple branches.
What needs improvement with Acumatica?
When I logged into project accounting, I found that the solution didn't have features to break down the structure for multiple people in the project. I think it's hard for the construction companie...
What is your primary use case for Acumatica?
The user interface has many features like Multi-company and Multi-Currency. In the costing method, the warehouse is a critical port; you cannot find it in any other software, so it's helpful.
What do you like most about HubSpot CRM?
The best thing about HubSpot is its clear workflow. Anyone can understand the flows of your contacts, your emails, their delivery dates, and the reasons behind their movements.
What is your experience regarding pricing and costs for HubSpot CRM?
The cost is about the same price, currently charged monthly.
What is your primary use case for HubSpot CRM?
We are a user of HubSpot CRM. We are not a customer because we use all the free modules of HubSpot CRM over the last years that we have used it. Because the CRM is free, we use the CRM. HubSpot CRM...
 

Comparisons

 

Overview

 

Sample Customers

Additive-X, Carlson-LaVine Inc, Cornell Cooperative Extension, Alpha Insulation and Waterproofing, Dukathole Group, Eagle Fence Distributing, Clive Coffee
digimind, easyrecrue, software2, subaru, suzuki
Find out what your peers are saying about Acumatica vs. HubSpot CRM and other solutions. Updated: September 2024.
879,259 professionals have used our research since 2012.