We performed a comparison between Acumatica and HubSpot CRM based on real PeerSpot user reviews.
Find out in this report how the two CRM solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."The way everything integrated well with everything else was most valuable. We had one solution for everything, from the first phone call down to follow-up visits for wholesale callers and for just regular purchases."
"This solution supports multiple branches."
"I like how you can track one account from marketing to closing the deal. For example, suppose you generated a lead through marketing, you can then track it through to when the deal is closed."
"The solution's greatest value lies in its online capability in terms of web content creation."
"Stability-wise, I rate the solution a ten out of ten."
"It's highly reliable, and the flexibility it offers is noteworthy."
"The ability to track revenue and complete forecasting has been the most valuable feature."
"The solution is easy to use and easy to implement."
"The most valuable feature of HubSpot CRM is the forms."
"The most valuable feature of HubSpot CRM is the sequences of sales automation. It allows you to set up a bunch of leads into a sequence, and it automatically generates emails that you can customize on the fly. For example, here's the phone call in the morning, the phone call in the afternoon, the email you sent, and the link to the message you sent."
"For support, we go through a distributor, and the support we receive from them is much better than what we would from Acumatica directly. When we went to Acumatica support directly, we were not happy with it."
"We should be able to personalize it for the company. There should be more customization of the pages so that they seem more like a company rather than as an outside company. We should be able to change company images and things like that and do this kind of personalization."
"The solution doesn't have features to break down the structure for multiple people in the project."
"HubSpot CRM is easy to use compared to others solutions and anyone can use it. However, for enterprise companies, I would recommend Salesforce because it has established partners, can be more reliable, has more features, and has a more powerful integration with ERP modules which is important for enterprise companies. For multi-locations and multinational companies, Salesforce is one of the best."
"HubSpot CRM could improve in integration with other solutions."
"We had a problem with the tool’s stability once."
"HubSpot CRM could improve by combining additional functions within the organization, such as operations because it's heavily focused on sales and marketing. This makes sense since that is what it is for, but if had integrations with other solutions or additional dashboards that would be good."
"Invoices were the thing we were thinking should be part of the solution, and that's been added now."
"Ease of use is the most essential feature for us. HubSpot is intuitive, so you can learn everything just by exploring and trying it out yourself. The user interface is straightforward, and it's easy to pick that up."
"From the perspective of continuous improvements needed in the product, I would want the tool to be able to pull out more information about clients."
"The product's free version could have more integration and automation options."
Acumatica is ranked 25th in CRM with 3 reviews while HubSpot CRM is ranked 9th in CRM with 35 reviews. Acumatica is rated 8.0, while HubSpot CRM is rated 8.2. The top reviewer of Acumatica writes "Provided one solution for everything and housed everything for us". On the other hand, the top reviewer of HubSpot CRM writes "Flexible, stable and offers comprehensive feature set, including core CRM functionalities like lead management and marketing automation". Acumatica is most compared with NetSuite ERP, Oracle Fusion Cloud ERP, Microsoft Dynamics CRM, SAP S/4HANA Cloud and SAP Business ByDesign, whereas HubSpot CRM is most compared with Attio, Odoo, Bitrix24, monday.com and Pega CRM. See our Acumatica vs. HubSpot CRM report.
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We monitor all CRM reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.
