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Acumatica vs HubSpot CRM comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Acumatica
Average Rating
8.0
Reviews Sentiment
7.0
Number of Reviews
3
Ranking in other categories
Cloud ERP (9th)
HubSpot CRM
Average Rating
8.2
Reviews Sentiment
7.1
Number of Reviews
50
Ranking in other categories
CRM (5th)
 

Mindshare comparison

Acumatica and HubSpot CRM aren’t in the same category and serve different purposes. Acumatica is designed for Cloud ERP and holds a mindshare of 3.5%, up 3.3% compared to last year.
HubSpot CRM, on the other hand, focuses on CRM, holds 1.2% mindshare, down 2.3% since last year.
Cloud ERP Mindshare Distribution
ProductMindshare (%)
Acumatica3.5%
Oracle Fusion Cloud ERP18.5%
NetSuite ERP18.2%
Other59.8%
Cloud ERP
CRM Mindshare Distribution
ProductMindshare (%)
HubSpot CRM1.2%
Microsoft Dynamics CRM2.7%
Salesforce Sales Cloud2.4%
Other93.7%
CRM
 

Q&A Highlights

CP
Chief Executive Officer at West Coast Corp
Aug 18, 2023
 

Featured Reviews

Steven-Parker - PeerSpot reviewer
CEO at Cottingham Ltd
Focused on inventory and accounting production; valuable inventory control and sales recording
The Acumatica features I found most valuable are inventory control and sales recording Additional features I would like to see in the next release are more flexible reporting options. I would specifically benefit from the ability to create comparative reports for many months instead of having to…
Sadiq H - PeerSpot reviewer
Campaign Specialist at a outsourcing company with 1,001-5,000 employees
Automation and integrated analytics have transformed how my team manages campaigns and deals
There are a couple of things which I would improve in HubSpot CRM. There are limitations with user limitations. I would want a feature where certain users do not need to export data and I want to be notified if anyone is exporting. That feature exists for a certain number of users, but it should also apply to lower-level users who should be notified as well. Second, the analysis and insights need to be provided on a weekly basis. For example, I would want to see that in this week we sent an email to a certain number of prospects, information about which was my highest open rate email campaign and which was my lowest engagement campaign, and insights from HubSpot AI that can be utilized. I would want to know which subject lines we gathered that received more attention as a form of data analytics information. Additionally, if I have one hundred contacts today and a couple of them are not active, for example, if eighty contacts are active and twenty contacts have never opened my email, I would want to trash them because they are not engaging. That kind of information would be very useful.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The way everything integrated well with everything else was most valuable. We had one solution for everything, from the first phone call down to follow-up visits for wholesale callers and for just regular purchases."
"We had one solution for everything, from the first phone call down to follow-up visits for wholesale callers and for just regular purchases."
"This solution supports multiple branches."
"Ease of use is the most essential feature for us. HubSpot is intuitive, so you can learn everything just by exploring and trying it out yourself."
"The calling option from any region is beneficial."
"HubSpot CRM has the most reliable and user-friendly options."
"HubSpot's customer service is excellent and fast."
"It avoids creating duplicate records by updating Salesforce automatically when changes occur in HubSpot CRM."
"Through this solution, you now have the ability to do marketing campaigns, mass email automation, plugging you with your social media, your website, etc."
"The most valuable feature of HubSpot CRM is the forms."
"The most valuable features of HubSpot CRM are ease of use, lead generation, and follow-up leads; additionally, there are a lot of connectors to other solutions, such as Jira and Slack, whether it's a scrum tool or the ticketing tool, it has a connector."
 

Cons

"We should be able to personalize it for the company. There should be more customization of the pages so that they seem more like a company rather than as an outside company. We should be able to change company images and things like that and do this kind of personalization."
"For support, we go through a distributor, and the support we receive from them is much better than what we would from Acumatica directly. When we went to Acumatica support directly, we were not happy with it."
"It is very expensive for a small business."
"The solution doesn't have features to break down the structure for multiple people in the project."
"The solution's email capabilities could be improved. While these do exist, there are other platforms which offer much more robust capabilities when it comes to emailing."
"They are trying to make it better by adding agent.ai to HubSpot, however, it's in a very early stage."
"The only challenge with the solution is that it captures data in a raw manner, so organizing that information is still left to the administrator or the user, and they need to organize it into structured fields."
"Sometimes, the usability is not intuitive."
"HubSpot CRM integration needs improvement."
"The only problem with HubSpot at the moment is the pricing models."
"I would prefer it to be easier to manage, or a bit simpler, with fewer options. It's nice to have so many options, but for some clients, having so many options may not be necessary, they can just customize accordingly."
"I would need to try the product again to refresh my knowledge and give a recommendation."
 

Pricing and Cost Advice

"It is very expensive for a small business. If you're a small business, it is not a very good solution in that aspect, but if you are big and have more manufacturing, it is well worth it. It comes with the ability to integrate with one website. We had to modify ours. We customized it so that we could do hundreds of websites. In Texas, I believe that we were the only one ever to be integrated with hundreds of websites. So, the development of our API probably cost us a hundred grand, and then there would be maintenance. That's all outside of the standard licensing fee."
"There is a cost for the solution. However, I am not aware of the price."
"The price of HubSpot CRM is expensive."
"We are using HubSpot CRM’s free version."
"The pricing for this solution is user based. We're paying $39 to $45 per user."
"HubSpot CRM is affordable."
"It's in the upper range. If 10 represents the most expensive, I'd rate it a 7 out of 10. Its price also depends on the size of your team."
"Pricing is based on the number of users."
"We use a paid version of Hubspot and we have an annual license."
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Top Industries

By visitors reading reviews
Computer Software Company
14%
Manufacturing Company
13%
Construction Company
11%
Financial Services Firm
9%
Financial Services Firm
12%
Construction Company
11%
Comms Service Provider
9%
Performing Arts
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
By reviewers
Company SizeCount
Small Business39
Midsize Enterprise5
Large Enterprise9
 

Questions from the Community

Ask a question
Earn 20 points
What do you like most about HubSpot CRM?
The best thing about HubSpot is its clear workflow. Anyone can understand the flows of your contacts, your emails, their delivery dates, and the reasons behind their movements.
What is your experience regarding pricing and costs for HubSpot CRM?
The cost is about the same price, currently charged monthly.
What is your primary use case for HubSpot CRM?
We are a user of HubSpot CRM. We are not a customer because we use all the free modules of HubSpot CRM over the last years that we have used it. Because the CRM is free, we use the CRM. HubSpot CRM...
 

Comparisons

 

Overview

 

Sample Customers

Additive-X, Carlson-LaVine Inc, Cornell Cooperative Extension, Alpha Insulation and Waterproofing, Dukathole Group, Eagle Fence Distributing, Clive Coffee
digimind, easyrecrue, software2, subaru, suzuki
Find out what your peers are saying about Acumatica vs. HubSpot CRM and other solutions. Updated: September 2024.
893,915 professionals have used our research since 2012.