We performed a comparison between Acronis Cyber Protect, N-able Cove Data Protection, and N2WS Backup & Recovery based on real PeerSpot user reviews.
Find out what your peers are saying about Veeam Software, Zerto, Commvault and others in Backup and Recovery.
"In terms of system-critical support, Acronis' technical support does really well. I would give them an eight out of ten for that."
"Acronis has a very rich functionality."
"Centralized management is valuable to us."
"I would definitely say the backup and recovery. It used to be a separate module. It was a recovery part and it would literally duplicate the machine to bare bones."
"The ability to clone backups."
"It's always stable. It's very good, useful, and user-friendly."
"For local backups, it has options to back up almost any storage. The back can be either a shared folder or anything you want, it's pretty flexible."
"Acronis has many features, which are really very interesting, when it comes to data backup and recovery, especially disaster recovery (DR)."
"It provides a single dashboard for all types of data protection, we monitor everything through a single dashboard. It simplifies everything overall. It allows us to see everything, whether passing or failing any issues, any problems through a single pane of glass that we don't have to click through or adjust as we go forward."
"We use a neat feature called VDR status, Virtual Disaster Recovery status. It only works on servers... It's automated. Once or twice a month it will virtually mount the backup and provide a screenshot and advise whether or not there have been any errors."
"The most valuable aspect is the added protection of having a cloud-based backup service. It provides redundancy in case of data loss."
"It's extremely important that Cove provides cloud-based data protection with backup, disaster recovery, and archiving. That is a necessity for my insurance. As an IT company, my insurance would cost more if my backups were not offsite and off-network."
"For starters, this is one of few databases that allow us to backup MySQL databases, most others only support Microsoft SQL. This solution also has a very user-friendly interface accessed through a web browser. Additionally, backups can be easily configured through N-able Backup."
"The monitoring makes it very easy to check whether a backup has gone bad."
"The most valuable feature by far is the Virtual Disaster Recovery. On top of that is the bare-metal recovery. The recovery options that we have are great. We have tested the Virtual Disaster Recovery and the bare-metal recovery in just about any scenario you can think of. We have even restored bare metal, a full server, to a laptop, and had full functionality. It's just insane how well it works and how simple it is. It does most of the work for you."
"The ease of use and the console are great."
"The backup and restore functionality is very easy to use and manage."
"N2WS Backup & Recovery is very easy to use and configure backup for AWS instances."
"The initial setup is easy."
"The recovery time is fantastic and proven. Also, by providing a simple interface, the solution lowers the cost."
"The most valuable feature is the ease of use."
"Provides easy, one-click functionality and flexible backup policies and schedules for AWS workloads."
"The backup and recovery are the most valuable features. So, our developers can work with confidence."
"The product is successful with the SMB market."
"The whole product structure is confusing. You can actually get to do what you want to do. But Acronis seems to have a singular ability to make things difficult."
"The technical support of Acronis Backup could improve. They have the depth of knowledge but the speed of the response could be quicker."
"Some of the default settings out-of-the-box should already be set up for the novice user. For instance, the warnings that say a hard drive has bad sectors and stops the backup from performing."
"It would be nice to have a partition that I can boot and reinstall when taking a backup image from the operating system."
"The solution's error handling can be improved specifically for Linux errors."
"I would like to have more cybersecurity integration to properly round up the product and its offering. In terms of cybersecurity, if the offerings can be more versatile so that it is not just a backup solution, it would be great. Some addition to cybersecurity would really be helpful so that it becomes a kind of a suite of products. Backup and recovery form a part of the broader security strategy. Its integration with other cybersecurity solutions would provide proper visibility to not just your cybersecurity dashboard but also to all of your backups. You would have a pretty good view of the entire security landscape that you are managing."
"The tool's dashboard for daily operations is useful, but I find that it could benefit from enhancements, particularly in terms of reporting. While exporting reports, the format is not fancy as it appears on the dashboard. The exported files are typically in Excel CSV or PDF format."
"In the span of six months, maintenance is done at least twice and you are told that it is coming up, with apologies for the inconvenience. It's a distraction, and it interferes with the backup schedule."
"The reporting feature and functionality need improvement. We would like to see a little bit more detailed reporting that offers more CEO or C-level focused reporting options."
"This solution is not very good for image restores, mainly just files. The solution also does not allow you to enable or disable backups. Sometimes, our users will connect via mobile device and it will use their data to perform the backup. If they were able to enable and disable the backup, they would not have this issue."
"The recovery side, the restore side, could be a little more optimized."
"The only area that needs improvement is that it is a little bit difficult when you get into virtual machines. The initial deployment of Cove is a little tedious, not for standard machines, but when you get into specialty stuff, like Hyper-V."
"N-able Cove Data Protection for Microsoft 365 is an area with shortcomings that need improvement."
"We would like to have better reporting."
"I have some issues with the agent failing on workstations. I've had to completely uninstall several of them, delete everything, and start over to get them to work."
"A disaster recovery console would be an improvement for the product."
"More documentation would be helpful, especially some step-by-step documents for recovery scenarios."
"The UI is a little dated and hard to use. Some of the buttons are a bit small. You have to go into the menu to get the settings you want."
"Additional features I would like to see are the ability to restore to different vendors, AWS and Azure, and/or the ability or take the information out of the AWS cloud."
"The solution has the option to take backup on-prem servers, but it's not very efficient."
"There is room for improvement in stability."
"It's a global feature that the customer thinks they don't have enough tools to manage, to copy, to delay, and to classify the object file in the backup directory. So they need more tools to manage files in object directory."
"The GUI could be slightly improved."
"The GUI has room for improvement."
