Accedian Skylight vs OpenText Real User Monitoring comparison

Cancel
You must select at least 2 products to compare!
Comparison Buyer's Guide
Executive Summary

We performed a comparison between Accedian Skylight and OpenText Real User Monitoring based on real PeerSpot user reviews.

Find out what your peers are saying about Datadog, Dynatrace, New Relic and others in Application Performance Monitoring (APM) and Observability.
To learn more, read our detailed Application Performance Monitoring (APM) and Observability Report (Updated: March 2024).
765,386 professionals have used our research since 2012.
Featured Review
Quotes From Members
We asked business professionals to review the solutions they use.
Here are some excerpts of what they said:
Pros
"The ability to measure performance end-to-end across the cloud data center allows us to take corrective action to keep our channels online.""The feature I used to like the most was its ability to decode layer seven protocols, although this is becoming less useful now that encryption is so widespread.""If [the problem] is something related to HTTP or VoIP, then I can have a quick look into the protocols, a process which gives me some good ideas...""The response times, with the performance, are really interesting too, where you can see the packet loss.""The performance of Accedian Skylight is better than other vendors.""The solution’s UI and single pane of glass is good. The new dashboard is modern with its new design. The look of it is not pretty, but it is efficient, which is good. It is user-friendly; you can find what you need on the interface quickly.""I think the analytics features are okay. My customer also likes the interface, the GUI, because it's easy to operate.""Capturing traffic [is very interesting]. Currently, with our configuration, we don't capture the payload of the packets, just the header. But when we want the body, the payload of the packets, we can do a PCAP, and then analyze it within Wireshark."

More Accedian Skylight Pros →

"The most useful feature of this solution is tracking. When the application's traffic has been monitored it is taken from that particular application and analyzed. It is then given a live session of that particular user. For example, if you are using your bank application to do some kind of transaction, everything that you do can be tracked by that application.""Real User Monitor has improved our productivity.""The technical support is good at resolving issues.""The Real User Monitor, with its transaction and synthetic transaction monitoring, is the typical classic in APM cases when the customer would like to do transaction monitoring. Micro Focus scores better where the underlying infrastructure management is also covered by Micro Focus tools.""The reporting feature is good for us.""Very easy to implement.""The most valuable feature is application performance monitoring."

More OpenText Real User Monitoring Pros →

Cons
"I would like to see some improvements in parts of their synthetic transactions, which includes all the latency, jitter, and throughput. I would like to see some Layer 7 analytics in there. I want to be able to do a DNS request, HTTP GET request, or even SIP call point-to-point or via registration.""This solution is expensive compared to some others.""The UI interface of Accedian Skylight could improve.""Some of the Skylight applications are a little newer, and they're still moving through initial revs. There are certain bugs, but nothing is insurmountable... It will just take a little bit of time for their user interface to get a little bit better.""Because of the policies in Vietnam, we cannot connect the system to the Accedian cloud. It would be good if Accedian could provide a local cloud. In the next release, I would like them to focus on improving and adding more reporting features. This will help the operations teams.""For the PVX, they are in the process of getting the results to export to cloud and SaaS for analytics. They told me that this will happen later this year. Right now, for the most part, I create that data myself.""There should be an option to update and upgrade the solution to the new version without having to re-buy it. I have clients switching to other solutions. The old solution is great, but if you change your license to a new one, you have to almost re-buy it completely.""The Accedian Skylight user interface still has room for improvement."

More Accedian Skylight Cons →

"Everybody is moving away from traffic and installing agents on the application to do the job, but Micro Focus is using traditional ways to collect the traffic. They should change their architecture completely.""When we want to monitor our encrypted traffic, this product doesn't work because our cipher is not supported.""This technology is considered to be older.""Some issues with login errors.""Real User Monitor needs to cover more protocols to provide more in-depth information. It could also be better at monitoring voice-related traffic. There is currently no visibility in that channel.""One area to improve is the user interface, of course. The second one is their R&D has virtually stopped building a product roadmap.""We would like to see support for non-Windows environments."

More OpenText Real User Monitoring Cons →

Pricing and Cost Advice
  • "If you look into Riverbed, it's a licensing nightmare. You need to pay for every type of analysis... If you don't look into licensing, Riverbed and SolarWinds are pretty comparable. But if you look into licensing it would not be smart to go for either of them. On the pure, bare-metal basis, it's the same. But when you get the bare metal and a few basic licenses, then you need all those other licenses just to be sure that there's no issue... One of the great things about Skylight is you have them all, and you actually need them all."
  • "It's not for free, clearly. But on the other hand, it offers very interesting functionality. We pay around €100,000."
  • "Pricing is a little bit expensive."
  • "We understand there's a significant cost difference, but have yet to investigate fully."
  • "The pricing is cheaper than other competing products, which is better for our budgets."
  • "It provides value and the cost is not huge."
  • "The pricing of Accedian Skylight is really good. The sensors are low cost. Their model to analytics for sensors is by license, endpoint, or session. With the probes for their analytics, if they get deployed virtually, they are free. The licensing is only based on flows. So, you can effectively deploy probes everywhere in your network. Then, if you want to look at a specific type of traffic, you can enter into it with a very low cost license. You can just use things like spam ports, mirrors, TAPs, and aggregators to optimize what sort of traffic you send to these analysis tools. Then, if you want to start looking at more, you can up your licensed as you go. You are not getting forced into expensive appliances or subscription models."
  • "The price is competitive overall, depending on the type of customer."
  • More Accedian Skylight Pricing and Cost Advice →

  • "The price is approximately €30,000 ($35,500 USD) for the enterprise edition."
  • "If I compare with other vendors, other vendors are more expensive"
  • "Not expensive."
  • More OpenText Real User Monitoring Pricing and Cost Advice →

    report
    Use our free recommendation engine to learn which Application Performance Monitoring (APM) and Observability solutions are best for your needs.
    765,386 professionals have used our research since 2012.
    Questions from the Community
    Top Answer:The feature I used to like the most was its ability to decode layer seven protocols, although this is becoming less useful now that encryption is so widespread.
    Top Answer:The solution was previously well-regarded, but after being acquired by Accedian, the prices have significantly increased. This has made it challenging to sell the product due to its high cost. It is… more »
    Top Answer:There should be an option to update and upgrade the solution to the new version without having to re-buy it. I have clients switching to other solutions. The old solution is great, but if you change… more »
    Top Answer:Real User Monitor has improved our productivity.
    Top Answer:Real User Monitor needs to cover more protocols to provide more in-depth information. It could also be better at monitoring voice-related traffic. There is currently no visibility in that channel.
    Top Answer:We use Real User Monitor to monitor services and capture problems from a user perspective, such as availability issues. The reports and metrics we collect from Real User Monitor help us to improve our… more »
    Ranking
    Views
    1,211
    Comparisons
    763
    Reviews
    5
    Average Words per Review
    899
    Rating
    9.2
    Views
    720
    Comparisons
    531
    Reviews
    1
    Average Words per Review
    430
    Rating
    8.0
    Comparisons
    Also Known As
    Accedian SkyLIGHT PVX, SkyLIGHT PVX, SecurActive, Performance Vision
    Micro Focus Real User Monitor, Micro Focus RUM, HPE RUM, MF RUM
    Learn More
    Overview

    Accedian provides performance analytics and end user experience solutions for on-premise, cloud and hybrid IT infrastructures. Accedian SkylightTM delivers unified network and application performance monitoring (NAPM) visibility across the entire application and network chain, with best in class resolution and velocity. This enables Accedian customers to assure their business-critical digital infrastructure and unlock the full productivity of their users.

    Real User Monitoring (RUM) an End user monitoring that gives you visibility into user behavior for fast, targeted problem resolution. It monitors the performance and availability of business-critical application services for all users at all locations all the time. It automatically discovers underlying infrastructure and classifies user actions - giving you instant visibility into session and whole service health over web, cloud, and mobile user experience. It allows you to trace user experience across tiers, capture live sessions, see where customers clicked, measure response times, and see pages that caused problems. And you can easily capture and replay user sessions to create test scripts that reflect real user behavior. All this data gives you new ability to analyze which application transactions your users are performing and what application response they are experiencing. RUM currently supports over 20 application protocols and applications such as SAP, Citrix, and native mobile application monitoring on Android.

    Sample Customers
    T-Systems, Thomson Reuters, Bordeaux Metropole, CGI, Citadelle Regional Hospital Center, Lorraine Institute of Oncology, Luxembourg Institute of Health, Groupe BPCE, Group S, Splitpoint, Horus-Net, Audatex, Indexis, Province de Liège, EASI, Spie Batignolles, Faymonville
    Avea, Maccabi Healthcare Services, TEB
    Top Industries
    REVIEWERS
    Healthcare Company16%
    Comms Service Provider16%
    Local Government11%
    Financial Services Firm11%
    VISITORS READING REVIEWS
    Computer Software Company35%
    Financial Services Firm8%
    Comms Service Provider7%
    Government7%
    VISITORS READING REVIEWS
    Financial Services Firm31%
    Manufacturing Company12%
    Government9%
    Computer Software Company7%
    Company Size
    REVIEWERS
    Small Business46%
    Midsize Enterprise21%
    Large Enterprise32%
    VISITORS READING REVIEWS
    Small Business22%
    Midsize Enterprise10%
    Large Enterprise67%
    REVIEWERS
    Small Business22%
    Midsize Enterprise11%
    Large Enterprise67%
    VISITORS READING REVIEWS
    Small Business21%
    Midsize Enterprise8%
    Large Enterprise71%
    Buyer's Guide
    Application Performance Monitoring (APM) and Observability
    March 2024
    Find out what your peers are saying about Datadog, Dynatrace, New Relic and others in Application Performance Monitoring (APM) and Observability. Updated: March 2024.
    765,386 professionals have used our research since 2012.

    Accedian Skylight is ranked 14th in Application Performance Monitoring (APM) and Observability with 23 reviews while OpenText Real User Monitoring is ranked 45th in Application Performance Monitoring (APM) and Observability with 8 reviews. Accedian Skylight is rated 9.0, while OpenText Real User Monitoring is rated 6.2. The top reviewer of Accedian Skylight writes "Highly scalable, responsive support, but lacking new features". On the other hand, the top reviewer of OpenText Real User Monitoring writes "The reports and metrics we collect help us to improve our services". Accedian Skylight is most compared with ThousandEyes, SolarWinds NPM, Zabbix, NETSCOUT nGeniusONE and Dynatrace, whereas OpenText Real User Monitoring is most compared with AppDynamics, Dynatrace, VMware Aria Operations for Applications and Honeycomb.io.

    See our list of best Application Performance Monitoring (APM) and Observability vendors.

    We monitor all Application Performance Monitoring (APM) and Observability reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.