We performed a comparison between Accedian Skylight, AppDynamics, and SolarWinds Server and Application Monitor based on real PeerSpot user reviews.
Find out what your peers are saying about Datadog, Dynatrace, New Relic and others in Application Performance Monitoring (APM) and Observability."The performance of Accedian Skylight is better than other vendors."
"The solution’s UI and single pane of glass is good. The new dashboard is modern with its new design. The look of it is not pretty, but it is efficient, which is good. It is user-friendly; you can find what you need on the interface quickly."
"For us, the most valuable feature is something called TWAMP that allows for real-time traffic in a way that is 10 times lighter than things like SolarWinds. It's in the sub-milliseconds of accuracy, and you can divide tasks so that you can literally see things like the tagging for Quality of Service. That had been incorrect with the carrier, but there was no way on this planet you'd be able to tell a carrier that they're wrong. I have dozens of scenarios where we found "No, that's not right," and got it resolved instantly."
"The feature I used to like the most was its ability to decode layer seven protocols, although this is becoming less useful now that encryption is so widespread."
"I think the analytics features are okay. My customer also likes the interface, the GUI, because it's easy to operate."
"It is about finding operational problems. When sites go down, we try to determine who is at fault. While there is not much finger-pointing, the solution is just trying to analyse when there is an outage and where do we start looking to fix it. The very nature of why organization chooses to use the solution is to accelerate the meantime to resolution and find where problems lie to get them rectified as quickly as possible."
"What I like most about Accedian Skylight is that it's a UI application, so using it is easy. I also like that the support for Accedian Skylight is helpful."
"The response times, with the performance, are really interesting too, where you can see the packet loss."
"The best features of AppDynamics would be the code application monitoring capabilities."
"This solution not only provides answers but also provides sensor data. This allows us to quickly resolve issues that developers may take a long time to solve."
"The monitoring is similar to Dynatrace."
"It is a stable solution."
"The most valuable feature in AppDynamics is the identifying of the slow responses. Additionally, it is easy to use."
"AppDynamics' most valuable feature is Business iQ, which is based on analytics."
"Has helped us to increase customer acquisitions and reduce revenue leakage."
"It is a wonderful monitoring tool that manages various aspects such as system resources (CPU, RAM), mobile performance, and infrastructure monitoring."
"The features like trends, capacity planning, recommendations, and diagnostics are the main items I focus on for added value."
"The application dependency feature identifies issues between applications and servers or within the network where the application is hosted. It highlights related problems, whether related to packet processing or other issues, enabling the creation of alerts and reports accordingly."
"The most valuable feature is application monitoring."
"SSL Certificate Monitoring and Expiry Alerting"
"Monitoring the components on your devices with out of the box monitors or the ability to create new ones (SAM)"
"The product integrates with Remedy."
"The most valuable feature of SolarWinds Server and Application Monitor is the network devices' performance monitor is the best."
"The solution is end-to-end from the network and the application to the processes. Everything about the enterprise infrastructure is being covered by the solution. It's easy to use and easy to navigate and one of the leaders among monitoring solutions."
"This solution is expensive compared to some others."
"I would like to see some improvements in parts of their synthetic transactions, which includes all the latency, jitter, and throughput. I would like to see some Layer 7 analytics in there. I want to be able to do a DNS request, HTTP GET request, or even SIP call point-to-point or via registration."
"It's a bit slow. When I execute a query, something general with a short timeframe that covers one month, for instance, and I do not specify the IP source or IP destination, it can take ages because it has to query the whole database."
"Some of the Skylight applications are a little newer, and they're still moving through initial revs. There are certain bugs, but nothing is insurmountable... It will just take a little bit of time for their user interface to get a little bit better."
"For the PVX, they are in the process of getting the results to export to cloud and SaaS for analytics. They told me that this will happen later this year. Right now, for the most part, I create that data myself."
"There should be an option to update and upgrade the solution to the new version without having to re-buy it. I have clients switching to other solutions. The old solution is great, but if you change your license to a new one, you have to almost re-buy it completely."
"The UI interface of Accedian Skylight could improve."
"Because of the policies in Vietnam, we cannot connect the system to the Accedian cloud. It would be good if Accedian could provide a local cloud. In the next release, I would like them to focus on improving and adding more reporting features. This will help the operations teams."
"We constantly need to improve our alert mechanism because we get a lot of false-positive alerts. These are not real errors. In addition, for end-user monitoring, sometimes, we are not able to catch all user activities. Because of not being able to follow the user activity from the start to the end, we are missing out on the performance issues."
"We have had downtime, which has been the result of config, application, or cord issues."
"I’d like to see better out-of-the-box visual reporting so that we can roll this up to management."
"SQL statement monitoring"
"Their agents sometimes claim to be very lightweight, especially with databases, but they are very heavy. They can take up more compute than the actual work that we need to do."
"The worst part is that the AppDynamics SaaS Environment has a lot of downtimes, and AppDynamics, despite our efforts, does not give us any feedback on these downtimes/incidents."
"The end-user experience is not really good because we can't catch all of the transactions. We only can catch the full stack of flow transactions, but I think that this is caused by the technology they use. If they will catch every transaction, it will cause a very big load on the performance of applications. The monitoring of all transactions needs improvement."
"The QA and test environment need improvement."
"The product does not explain why a problem occurred."
"It should also be easier to upgrade SolarWinds. AppDynamics is harder to deploy but easier to upgrade. So AppDynamics takes a lot of time and effort to install, but you can upgrade it in minutes. SolarWinds is the opposite. It's easy to deploy, but upgrades take forever. To date, nobody can complete it on time, so the production environment is sitting idle."
"There is one feature that is a report writer. And they are currently trying to take it out from being a stand-alone application and integrating to the web. This doesn't give us the flexibility and it doesn't expand what we can get when it comes to reporting. So, putting it on the web is going to make it difficult to get some information. Leaving it where it is now will help us a lot."
"SolarWinds Server and Application Monitor could improve the server monitoring and the web application monitoring features are not good. Microsoft SCOM has better server monitoring."
"Some custom applications cannot be monitored, and a lot more applications need to be included."
"I think they need to make reporting easier and more simple & dynamic."
"Solarwinds should come up the same monitoring system for other certificate expiration alert apart from SSL."
"The major concern in the product revolves around application performance monitoring since end-to-end application monitoring is not possible with the tool."
More SolarWinds Server and Application Monitor Pricing and Cost Advice →
