No more typing reviews! Try our Samantha, our new voice AI agent.

3i Infotech ORION vs Microsoft Dynamics AX comparison

Why PeerSpot?
 

Comparison Buyer's Guide

Executive SummaryUpdated on Nov 3, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

3i Infotech ORION
Ranking in ERP
30th
Average Rating
7.2
Reviews Sentiment
7.1
Number of Reviews
4
Ranking in other categories
No ranking in other categories
Microsoft Dynamics AX
Ranking in ERP
9th
Average Rating
7.6
Reviews Sentiment
6.4
Number of Reviews
59
Ranking in other categories
Activity Based Costing Software (5th)
 

Mindshare comparison

As of November 2026, in the ERP category, the mindshare of 3i Infotech ORION is 1.1%, up from 0.6% compared to the previous year. The mindshare of Microsoft Dynamics AX is 2.3%, down from 4.5% compared to the previous year. It is calculated based on PeerSpot user engagement data.
ERP Mindshare Distribution
ProductMindshare (%)
Microsoft Dynamics AX2.3%
3i Infotech ORION1.1%
Other96.6%
ERP
 

Featured Reviews

ED
Social media strategist at Creative Skills
A straightforward ERP application that requires improvement in user-friendliness
The primary use case for us is as an ERP application The tool's usability is straightforward.  Improvements could be made regarding user-friendliness and transitioning fully to a web version. Features like forex reconciliation and a cash flow planning module could enhance the solution. I have…
Osama Nabih - PeerSpot reviewer
Chief Executive Officer at Easy Touch
Improved manufacturing processes have supported flexible dimensions and strong integrated workflows
I think the integration capabilities of Microsoft Dynamics AX need to be enhanced. There are many features for integration, such as APIs and connectors, but I need more ready APIs that link directly. I think it would be better to make APIs for each module in Microsoft Dynamics AX, so integration can be easier directly. For example, sales orders, sales quotations, and GL entries should each have direct APIs to facilitate linking to other systems, making the integration stronger. Real-time analytics is not strong unless I add a Power BI tool. In finance and operations, the new version of Microsoft Dynamics AX is very good, even excellent, but in previous versions, it needs to be linked to a Power BI tool to have strong real-time analytics. There is a gap for improvement in support. Microsoft support can be very hard to reach and often does not provide proper support for general issues, with responses sometimes being too detailed and not addressing the core issues quickly, which leads me to sometimes solve problems myself.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The tool's usability is straightforward."
"It is an affordable ERP system and rich in functionality, providing good control of processes."
"I have found the solution has many valuable features such as a user-friendly mobile platform, notification settings, and the ability to do many customizations."
"The three most crucial pieces are the financial modules, the banking module, and the management module."
"If you're planning a major project upgrade and can take the time to put together a cost/revenue model showing AX breakeven, we generally project a break-even at less than 18 months."
"The tool's most valuable feature is reporting."
"Microsoft Dynamics AX makes it possible to provide a solution by using an interconnected ERP solution that can integrate with other products such as SAP, Oracle, and other global ERP types, providing a lot of functionality and giving customers all their information in one completely integrated application."
"We are using Microsoft Dynamics AX for many areas, such as accounting, sales, distribution, production, operations, and inventory management."
"The most valuable features of Microsoft Dynamics AX are ease of use and performance."
"Microsoft Dynamics AX 2021 is an integrated Enterprise Resource Planning system that you can use for everything that a business requires to operate."
"According to user feedback, the product's most valuable features are modern web-based accessibility and user-friendly interface."
"ERP's major objective is to integrate all departments and functions across the organization and branches onto a single computer system that can serve all the department's particular needs."
 

Cons

"Improvements could be made regarding user-friendliness and transitioning fully to a web version. Features like forex reconciliation and a cash flow planning module could enhance the solution."
"The reporting Module should be improved and a drag and drop functionality should be added."
"The build-in dashboard and reporting customization should be improved."
"The system has enough controls, but still there is scope for improvement."
"Microsoft Dynamics AX has several areas that need improvement, particularly when compared to larger systems. It lacks the concept of month-end closing, which is essential for tight control over financial periods."
"There is also slowness in database backup."
"Customer service needed more improvement."
"At times there are issues related to reporting, sometimes with the integration between two or three modules, and sometimes to the logic itself."
"Customer Service: It needs improvement. Technical Support: It needs improvement."
"The product needs improvement in procurement planning. It also needs to include a production scheduling feature."
"Microsoft doesn't support it even if you maintain the support fees on a yearly basis."
"Microsoft Dynamics AX 2012 ERP systems development and customizations can be quite expensive to implement."
 

Pricing and Cost Advice

"I rate the tool's pricing an eight out of ten. Customizations can cost you extra money."
"The solution is moderately priced. The licensing cost is around sixty thousand USD for annual maintenance. If you're using an application-specific license, it is a little cheaper. I rate the pricing a five out of ten."
"The price of the solution is fair compared to competitors."
"The solution is expensive."
"In relation to the cloud, it might be expensive for a longer duration. However, it's essential to consider the demands of enterprise users. While it's cost-effective in the short run, it becomes relatively costly in the long run."
"The initial investment cost goes up due to the hidden cost."
"The price of the solution is high."
"It is $180 to $200 per user per month with a minimum of 20 users, which makes selling the product a bit difficult."
"The tool is cheap."
"There is an annual licensing cost for Microsoft Dynamics AX."
"I don't know how much this solution costs off the top of my head, but I know that the cloud and SaaS solutions are cheaper."
report
Use our free recommendation engine to learn which ERP solutions are best for your needs.
921,523 professionals have used our research since 2012.
 

Top Industries

By visitors reading reviews
No data available
Manufacturing Company
10%
Outsourcing Company
8%
Construction Company
8%
Financial Services Firm
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
By reviewers
Company SizeCount
Small Business30
Midsize Enterprise13
Large Enterprise17
 

Questions from the Community

Ask a question
Earn 20 points
What needs improvement with Microsoft Dynamics AX?
I think the integration capabilities of Microsoft Dynamics AX need to be enhanced. There are many features for integration, such as APIs and connectors, but I need more ready APIs that link directl...
What is your primary use case for Microsoft Dynamics AX?
For industrial companies, I mainly use Microsoft Dynamics AX for those processes. Most of my clients are manufacturing clients, so I work with food industries, steel industries, plastic industries,...
What is your experience regarding pricing and costs for Microsoft Dynamics AX?
Microsoft Dynamics AX provides benefits like saving time because it is very easy to use and it offers strong processes to implement full business processes, mapping them with customer business for ...
 

Also Known As

No data available
Dynamics AX, Axapta, MS Dynamics AX
 

Overview

 

Sample Customers

Hot Point, Emax
ConQuaestor, D & H Distributing, Sunny Queen, Mesa Associates, Britax Childcare, Ibema, Arafa, Sabo S.p.A.
Find out what your peers are saying about 3i Infotech ORION vs. Microsoft Dynamics AX and other solutions. Updated: November 2026.
921,523 professionals have used our research since 2012.