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3i Infotech ORION vs Epicor ERP comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Nov 3, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

3i Infotech ORION
Ranking in ERP
31st
Average Rating
7.2
Reviews Sentiment
7.1
Number of Reviews
4
Ranking in other categories
No ranking in other categories
Epicor ERP
Ranking in ERP
10th
Average Rating
7.4
Reviews Sentiment
6.0
Number of Reviews
19
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of October 2026, in the ERP category, the mindshare of 3i Infotech ORION is 1.1%, up from 0.5% compared to the previous year. The mindshare of Epicor ERP is 2.3%, down from 3.3% compared to the previous year. It is calculated based on PeerSpot user engagement data.
ERP Mindshare Distribution
ProductMindshare (%)
Epicor ERP2.3%
3i Infotech ORION1.1%
Other96.6%
ERP
 

Featured Reviews

ED
Social media strategist at Creative Skills
A straightforward ERP application that requires improvement in user-friendliness
The primary use case for us is as an ERP application The tool's usability is straightforward.  Improvements could be made regarding user-friendliness and transitioning fully to a web version. Features like forex reconciliation and a cash flow planning module could enhance the solution. I have…
reviewer2758776 - PeerSpot reviewer
IT Consultant at a tech services company with 51-200 employees
Improves operational efficiency and data discipline but struggles with localization and complex planning
I see a few areas that can be improved. The localization is not good; for local taxes and statutory compliances, manual work is being done and other packages are being integrated for tax purposes. From the localization perspective, there is quite a good amount of work to be done. In the production planning area, Epicor ERP cannot handle complex planning situations, which for this organization became very complex, requiring a lot of customizations. Analytics are not being used, and the standard reports are not that great, so management reports are being built independently. Technical support from Epicor ERP could be better. The issue with support is in terms of response time as well as quality.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"I have found the solution has many valuable features such as a user-friendly mobile platform, notification settings, and the ability to do many customizations."
"It is an affordable ERP system and rich in functionality, providing good control of processes."
"The tool's usability is straightforward."
"The three most crucial pieces are the financial modules, the banking module, and the management module."
"I find the job management features of Epicor ERP most useful, especially for material planning. The ERP gives a perfect overview of many aspects. The scheduling is also helpful. It lets us see what we're planning and try different scenarios. For real-time analytics, I use it mostly for planning and "what if" scenarios."
"Real-time results make for faster decision making, but not as fast as we want due to internal processes."
"The product enables users to customize their dashboards and reports."
"With Epicor, we can call a pitch between Epicor and the PLM database, which is a significant advantage."
"Easy to use Great functionality Everyone can track all the KPIs online"
"In terms of manufacturing and in terms of the configuring of the product to meet a variety of different types of manufacturing requirements, the product works well."
"Epicor ERP has harmonized our processes and provides significant visibility in reporting."
"For the past two years, my focus has been fully on Epicor ERP, and there are many new features which we did not deploy in our platform."
 

Cons

"The build-in dashboard and reporting customization should be improved."
"The system has enough controls, but still there is scope for improvement."
"Improvements could be made regarding user-friendliness and transitioning fully to a web version. Features like forex reconciliation and a cash flow planning module could enhance the solution."
"The reporting Module should be improved and a drag and drop functionality should be added."
"Right now, it doesn't really have a good cloud story."
"The main challenge with implementing Epicor ERP is finding the right partners, especially in Europe."
"The support rates at 50% because most of the time the support team needs to relearn the processes, especially when a new person is assigned."
"A number of bugs in 9.05 were only fixed in 10."
"Everything requires changes, making it similar to developing a new platform from scratch."
"In the newer version of Epicor ERP, it's very difficult to find out that tracing."
"AI and additional improvements could be made."
"The UI is quite logical, but it needs time to train users because some functions are complex to understand. As for cons, some calculation logic is difficult to grasp and requires time to test and try out. Creating dashboards or reports needs some technical IT knowledge."
 

Pricing and Cost Advice

"I rate the tool's pricing an eight out of ten. Customizations can cost you extra money."
"The price of the solution is fair compared to competitors."
"The solution is moderately priced. The licensing cost is around sixty thousand USD for annual maintenance. If you're using an application-specific license, it is a little cheaper. I rate the pricing a five out of ten."
"When comparing Epicor ERP to the other related products, the pricing, additional enhancements, as well as implementation, are better."
"Pricing isn't a big problem for the solution - I haven't seen them lose deals because of it."
"We bought an on-premise version of the solution. The cloud version is different. I've looked into it, but it's very competitive on the low end of the market."
"User support could be improved as well, as the consultant charges are very high."
"The initial cost may be a bit high, but the maintenance cost is lower."
"Epicor ERP is an expensive solution."
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Top Industries

By visitors reading reviews
No data available
Manufacturing Company
19%
Outsourcing Company
11%
Construction Company
7%
Healthcare Company
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
By reviewers
Company SizeCount
Small Business14
Midsize Enterprise4
Large Enterprise2
 

Questions from the Community

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Earn 20 points
What is your experience regarding pricing and costs for Epicor ERP?
My experience with Epicor ERP pricing is that it is fairly priced, targeting more mid-size and small organizations. However, from that perspective, they are slightly higher priced, as some smaller ...
What needs improvement with Epicor ERP?
I see a few areas that can be improved. The localization is not good; for local taxes and statutory compliances, manual work is being done and other packages are being integrated for tax purposes. ...
What is your primary use case for Epicor ERP?
My clients are using Epicor ERP for all their operations. They are a mid-size or small-sized manufacturing company, and Epicor ERP covers finance, production, planning, and procurement functions ex...
 

Also Known As

No data available
Epicor SaaS ERP
 

Overview

 

Sample Customers

Hot Point, Emax
Information Not Available
Find out what your peers are saying about 3i Infotech ORION vs. Epicor ERP and other solutions. Updated: September 2026.
917,403 professionals have used our research since 2012.