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3i Infotech ORION vs Epicor ERP comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Nov 3, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

3i Infotech ORION
Ranking in ERP
19th
Average Rating
7.2
Reviews Sentiment
7.1
Number of Reviews
4
Ranking in other categories
No ranking in other categories
Epicor ERP
Ranking in ERP
13th
Average Rating
7.4
Reviews Sentiment
6.5
Number of Reviews
17
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of June 2025, in the ERP category, the mindshare of 3i Infotech ORION is 0.5%, up from 0.4% compared to the previous year. The mindshare of Epicor ERP is 3.7%, up from 2.5% compared to the previous year. It is calculated based on PeerSpot user engagement data.
ERP
 

Featured Reviews

Eva Kimathi - PeerSpot reviewer
Helps us to do spreadsheet reports on sales and quotations and provides donor reports for projects
The solution's initial setup is straightforward. The solution's deployment took three months. A business certification is needed and then the setup is possible. After that, there are months of follow-up. The full consolidation took around us three months. That happens in parallel to Microsoft training. The transition and complete deployment took six months and touching base with each unit was needed. We have seven modules deployed for the ERP. Seven people are needed for the testing and sign-off. But then, on the technical side, an email addressing the database administrator and the product owner is needed. The maintenance requirements are taken care of by the vendor. I rate the initial setup a seven out of ten.
Khalid Jalal - PeerSpot reviewer
Requires extensive customization and fails to meet manufacturing needs
My overall experience with Epicor ERP is extremely bad. I just finished a call with the team, and the experience is really unsatisfactory. I will not recommend it to anyone. There's extensive customization required for Epicor ERP, and the standard process is not suitable. Though it is meant for manufacturing, it is not performing the manufacturing job effectively. Regarding the installation process, the implementation is not the problem as the installation is fine. The issue lies with configuration. Although it's supposed to be configurable, it requires customization for everything we need to do. When comparing to JD Edwards and in-house applications, a process that takes one minute in those systems takes ten minutes in Epicor ERP because users have to navigate through different screens constantly. If a user forgets to switch to one screen, the process remains incomplete, making end-user training extremely difficult. There's no automation and workflow feature that can be used without customization. Everything requires changes, making it similar to developing a new platform from scratch. Initially, we anticipated some benefits from using Epicor ERP, but based on the current outcome, it has been completely unsuccessful. The main issue is that everything requires customization rather than configuration. Unless they change their whole approach from customization to configuration, this product should not be used anywhere.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The three most crucial pieces are the financial modules, the banking module, and the management module."
"I have found the solution has many valuable features such as a user-friendly mobile platform, notification settings, and the ability to do many customizations."
"The tool's usability is straightforward."
"With Epicor, we can call a pitch between Epicor and the PLM database, which is a significant advantage."
"Epicor ERP is an easy-to-use solution."
"I find the job management features of Epicor ERP most useful, especially for material planning. The ERP gives a perfect overview of many aspects. The scheduling is also helpful. It lets us see what we're planning and try different scenarios. For real-time analytics, I use it mostly for planning and "what if" scenarios."
"Dashboards and Business Activity Query are very useful."
"The ability to deploy a generic implementation without advanced customization."
"The solution is great for production planning because everything is out of the box. It smoothly handles the process from engineering to ERP, including version management and subcontracting. These features aren't in NetSuite."
"For the past two years, my focus has been fully on Epicor ERP, and there are many new features which we did not deploy in our platform."
"Epicor ERP is very technical friendly, if you want to do any customization, it's very easy."
 

Cons

"Improvements could be made regarding user-friendliness and transitioning fully to a web version. Features like forex reconciliation and a cash flow planning module could enhance the solution."
"The reporting Module should be improved and a drag and drop functionality should be added."
"The build-in dashboard and reporting customization should be improved."
"There's a new version of the solution that has some bugginess. They're cleaning that up. The user interface is an area that needs improvement and they're improving."
"There are some glitches in Epicor ERP."
"Right now, it doesn't really have a good cloud story."
"In the newer version of Epicor ERP, it's very difficult to find out that tracing."
"Everything requires changes, making it similar to developing a new platform from scratch."
"The main challenge with implementing Epicor ERP is finding the right partners, especially in Europe."
"AI and additional improvements could be made."
"I would like to see a better reporting tool."
 

Pricing and Cost Advice

"I rate the tool's pricing an eight out of ten. Customizations can cost you extra money."
"The solution is moderately priced. The licensing cost is around sixty thousand USD for annual maintenance. If you're using an application-specific license, it is a little cheaper. I rate the pricing a five out of ten."
"The price of the solution is fair compared to competitors."
"User support could be improved as well, as the consultant charges are very high."
"Epicor ERP is an expensive solution."
"When comparing Epicor ERP to the other related products, the pricing, additional enhancements, as well as implementation, are better."
"We bought an on-premise version of the solution. The cloud version is different. I've looked into it, but it's very competitive on the low end of the market."
"Pricing isn't a big problem for the solution - I haven't seen them lose deals because of it."
"The initial cost may be a bit high, but the maintenance cost is lower."
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Top Industries

By visitors reading reviews
Computer Software Company
22%
University
11%
Financial Services Firm
10%
Manufacturing Company
10%
Manufacturing Company
19%
Computer Software Company
10%
Healthcare Company
8%
Construction Company
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
 

Questions from the Community

What do you like most about 3i Infotech ORION?
The tool's usability is straightforward.
What is your experience regarding pricing and costs for 3i Infotech ORION?
I rate the tool's pricing an eight out of ten. Customizations can cost you extra money.
What needs improvement with 3i Infotech ORION?
Improvements could be made regarding user-friendliness and transitioning fully to a web version. Features like forex reconciliation and a cash flow planning module could enhance the solution.
What is your experience regarding pricing and costs for Epicor ERP?
Epicor ERP is value-conscious in pricing, offering more compared to competitors. Although there are cheaper systems available, Epicor competes well on price.
What needs improvement with Epicor ERP?
There are areas for improvement in human resources within Epicor ERP's cloud environment; although strong, these areas could be enhanced.
What is your primary use case for Epicor ERP?
We use Epicor ERP ( /products/epicor-erp-reviews ) for the full suite of ERP functions, including finance to supply chain, manufacturing, purchasing, and quality.
 

Also Known As

No data available
Epicor SaaS ERP
 

Overview

 

Sample Customers

Hot Point, Emax
Information Not Available
Find out what your peers are saying about 3i Infotech ORION vs. Epicor ERP and other solutions. Updated: June 2025.
857,162 professionals have used our research since 2012.