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3i Infotech ORION vs Epicor ERP comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Nov 3, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

3i Infotech ORION
Ranking in ERP
32nd
Average Rating
7.2
Reviews Sentiment
7.1
Number of Reviews
4
Ranking in other categories
No ranking in other categories
Epicor ERP
Ranking in ERP
13th
Average Rating
7.4
Reviews Sentiment
6.0
Number of Reviews
19
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of April 2026, in the ERP category, the mindshare of 3i Infotech ORION is 1.0%, up from 0.4% compared to the previous year. The mindshare of Epicor ERP is 2.9%, down from 3.2% compared to the previous year. It is calculated based on PeerSpot user engagement data.
ERP Mindshare Distribution
ProductMindshare (%)
Epicor ERP2.9%
3i Infotech ORION1.0%
Other96.1%
ERP
 

Featured Reviews

ED
Social media strategist at Creative Skills
A straightforward ERP application that requires improvement in user-friendliness
The primary use case for us is as an ERP application The tool's usability is straightforward.  Improvements could be made regarding user-friendliness and transitioning fully to a web version. Features like forex reconciliation and a cash flow planning module could enhance the solution. I have…
Khalid Jalal - PeerSpot reviewer
Senior Manager Group Ict at Gulf Aluminium Rolling Mill Co. B. S. C. (c)
Requires extensive customization and fails to meet manufacturing needs
My overall experience with Epicor ERP is extremely bad. I just finished a call with the team, and the experience is really unsatisfactory. I will not recommend it to anyone. There's extensive customization required for Epicor ERP, and the standard process is not suitable. Though it is meant for manufacturing, it is not performing the manufacturing job effectively. Regarding the installation process, the implementation is not the problem as the installation is fine. The issue lies with configuration. Although it's supposed to be configurable, it requires customization for everything we need to do. When comparing to JD Edwards and in-house applications, a process that takes one minute in those systems takes ten minutes in Epicor ERP because users have to navigate through different screens constantly. If a user forgets to switch to one screen, the process remains incomplete, making end-user training extremely difficult. There's no automation and workflow feature that can be used without customization. Everything requires changes, making it similar to developing a new platform from scratch. Initially, we anticipated some benefits from using Epicor ERP, but based on the current outcome, it has been completely unsuccessful. The main issue is that everything requires customization rather than configuration. Unless they change their whole approach from customization to configuration, this product should not be used anywhere.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"I have found the solution has many valuable features such as a user-friendly mobile platform, notification settings, and the ability to do many customizations."
"It is an affordable ERP system and rich in functionality, providing good control of processes."
"I have found the solution has many valuable features such as a user-friendly mobile platform, notification settings, and the ability to do many customizations."
"The tool's usability is straightforward."
"The three most crucial pieces are the financial modules, the banking module, and the management module."
"Easy to use Great functionality Everyone can track all the KPIs online"
"Epicor ERP has harmonized our processes and provides significant visibility in reporting."
"I have seen companies triple their business using Epicor in just a few years."
"When comparing Epicor ERP to the other related products, the pricing, additional enhancements, as well as implementation, are better."
"In terms of manufacturing and in terms of the configuring of the product to meet a variety of different types of manufacturing requirements, the product works well."
"I find the job management features of Epicor ERP most useful, especially for material planning. The ERP gives a perfect overview of many aspects. The scheduling is also helpful. It lets us see what we're planning and try different scenarios. For real-time analytics, I use it mostly for planning and "what if" scenarios."
"Epicor ERP is very technical friendly, if you want to do any customization, it's very easy."
"Dashboards and Business Activity Query are very useful."
 

Cons

"The reporting Module should be improved and a drag and drop functionality should be added."
"The built-in dashboard and reporting customization should be improved."
"The system has enough controls, but still there is scope for improvement."
"Improvements could be made regarding user-friendliness and transitioning fully to a web version. Features like forex reconciliation and a cash flow planning module could enhance the solution."
"The build-in dashboard and reporting customization should be improved."
"The tool should provide a better user interface."
"Epicor doesn't really have a proper cloud solution there, although they claim they do."
"Everything requires changes, making it similar to developing a new platform from scratch."
"Epicor ERP cannot handle complex planning situations, which for this organization became very complex, requiring a lot of customizations."
"There's a new version of the solution that has some bugginess. They're cleaning that up. The user interface is an area that needs improvement and they're improving."
"Epicor's system for measuring the performance of their support organization is fundamentally flawed (it does not ask the type of questions that would encourage the organization to make the type of changes that would truly elevate the organization."
"I would like to see a better reporting tool; it is hard to use right now because it has a lot of customizations, and we are having issues pulling the reports."
"There needs to be a better POS. Epicor offers a third-party POS which is expensive."
 

Pricing and Cost Advice

"I rate the tool's pricing an eight out of ten. Customizations can cost you extra money."
"The price of the solution is fair compared to competitors."
"The solution is moderately priced. The licensing cost is around sixty thousand USD for annual maintenance. If you're using an application-specific license, it is a little cheaper. I rate the pricing a five out of ten."
"The initial cost may be a bit high, but the maintenance cost is lower."
"User support could be improved as well, as the consultant charges are very high."
"When comparing Epicor ERP to the other related products, the pricing, additional enhancements, as well as implementation, are better."
"Pricing isn't a big problem for the solution - I haven't seen them lose deals because of it."
"Epicor ERP is an expensive solution."
"We bought an on-premise version of the solution. The cloud version is different. I've looked into it, but it's very competitive on the low end of the market."
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Top Industries

By visitors reading reviews
No data available
Manufacturing Company
20%
Computer Software Company
9%
Healthcare Company
7%
Financial Services Firm
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
By reviewers
Company SizeCount
Small Business14
Midsize Enterprise4
Large Enterprise2
 

Questions from the Community

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What is your experience regarding pricing and costs for Epicor ERP?
My experience with Epicor ERP pricing is that it is fairly priced, targeting more mid-size and small organizations. However, from that perspective, they are slightly higher priced, as some smaller ...
What needs improvement with Epicor ERP?
I see a few areas that can be improved. The localization is not good; for local taxes and statutory compliances, manual work is being done and other packages are being integrated for tax purposes. ...
What is your primary use case for Epicor ERP?
My clients are using Epicor ERP for all their operations. They are a mid-size or small-sized manufacturing company, and Epicor ERP covers finance, production, planning, and procurement functions ex...
 

Also Known As

No data available
Epicor SaaS ERP
 

Overview

 

Sample Customers

Hot Point, Emax
Information Not Available
Find out what your peers are saying about 3i Infotech ORION vs. Epicor ERP and other solutions. Updated: April 2026.
885,880 professionals have used our research since 2012.