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3i Infotech ORION vs Epicor ERP comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Nov 3, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

3i Infotech ORION
Ranking in ERP
31st
Average Rating
7.2
Reviews Sentiment
7.1
Number of Reviews
4
Ranking in other categories
No ranking in other categories
Epicor ERP
Ranking in ERP
13th
Average Rating
7.4
Reviews Sentiment
6.0
Number of Reviews
19
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of June 2026, in the ERP category, the mindshare of 3i Infotech ORION is 1.1%, up from 0.4% compared to the previous year. The mindshare of Epicor ERP is 2.4%, down from 3.6% compared to the previous year. It is calculated based on PeerSpot user engagement data.
ERP Mindshare Distribution
ProductMindshare (%)
Epicor ERP2.4%
3i Infotech ORION1.1%
Other96.5%
ERP
 

Featured Reviews

ED
Social media strategist at Creative Skills
A straightforward ERP application that requires improvement in user-friendliness
The primary use case for us is as an ERP application The tool's usability is straightforward.  Improvements could be made regarding user-friendliness and transitioning fully to a web version. Features like forex reconciliation and a cash flow planning module could enhance the solution. I have…
Seth Sunu - PeerSpot reviewer
Business Wac Application Support Lead at Equatorial Coca-Cola Bottling Company
Automation reduces manual processes and enhances operational efficiency
Almost all the features are useful, from procurement to manufacturing, as they are interconnected and useful. The procurement process stands out particularly. We have been able to implement customizations to meet our approval processes, making it easier to get PO approvals and requests approved. Having multiple people approve before a PO is completed is streamlined, and the system is easy to customize and modify. The system has reduced many manual processes, and we have automated several processes in Epicor ERP, allowing bots to run some processes without manual intervention. The system has enhanced accuracy, especially when the base data is correct and automation can read the data properly. The accuracy is above 90%, and when errors occur, automation informs users quickly before posting items to the GL. Epicor ERP has harmonized our processes and provides significant visibility in reporting. The internal reports of Epicor ERP have been instrumental in strategic planning.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The tool's usability is straightforward."
"It is an affordable ERP system and rich in functionality, providing good control of processes."
"I have found the solution has many valuable features such as a user-friendly mobile platform, notification settings, and the ability to do many customizations."
"The three most crucial pieces are the financial modules, the banking module, and the management module."
"The product is stable with a rating of ten."
"I have seen companies triple their business using Epicor in just a few years."
"In terms of manufacturing and in terms of the configuring of the product to meet a variety of different types of manufacturing requirements, the product works well."
"Epicor ERP is an easy-to-use solution."
"The solution is great for production planning because everything is out of the box. It smoothly handles the process from engineering to ERP, including version management and subcontracting. These features aren't in NetSuite."
"The ability to deploy through a generic implementation with proper configuration."
"The positive impacts I see from Epicor ERP include operational efficiency and productivity improvement; these are the two major things, and the major benefit is the data discipline and the usage of data in a meaningful way."
"Epicor ERP is very technical friendly, if you want to do any customization, it's very easy."
 

Cons

"The build-in dashboard and reporting customization should be improved."
"The reporting Module should be improved and a drag and drop functionality should be added."
"Improvements could be made regarding user-friendliness and transitioning fully to a web version. Features like forex reconciliation and a cash flow planning module could enhance the solution."
"The system has enough controls, but still there is scope for improvement."
"I would like to see a better reporting tool; it is hard to use right now because it has a lot of customizations, and we are having issues pulling the reports."
"Epicor doesn't really have a proper cloud solution there, although they claim they do."
"AI and additional improvements could be made."
"Epicor didn't care about user level and software applications. So, it's not so user-friendly for nontechnical people."
"The support rates at 50% because most of the time the support team needs to relearn the processes, especially when a new person is assigned."
"The main challenge with implementing Epicor ERP is finding the right partners, especially in Europe."
"The UI is quite logical, but it needs time to train users because some functions are complex to understand. As for cons, some calculation logic is difficult to grasp and requires time to test and try out. Creating dashboards or reports needs some technical IT knowledge."
"I would like to see a better reporting tool."
 

Pricing and Cost Advice

"The price of the solution is fair compared to competitors."
"The solution is moderately priced. The licensing cost is around sixty thousand USD for annual maintenance. If you're using an application-specific license, it is a little cheaper. I rate the pricing a five out of ten."
"I rate the tool's pricing an eight out of ten. Customizations can cost you extra money."
"When comparing Epicor ERP to the other related products, the pricing, additional enhancements, as well as implementation, are better."
"We bought an on-premise version of the solution. The cloud version is different. I've looked into it, but it's very competitive on the low end of the market."
"Pricing isn't a big problem for the solution - I haven't seen them lose deals because of it."
"The initial cost may be a bit high, but the maintenance cost is lower."
"User support could be improved as well, as the consultant charges are very high."
"Epicor ERP is an expensive solution."
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Top Industries

By visitors reading reviews
No data available
Manufacturing Company
20%
Outsourcing Company
7%
Computer Software Company
7%
Healthcare Company
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
By reviewers
Company SizeCount
Small Business14
Midsize Enterprise4
Large Enterprise2
 

Questions from the Community

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What is your experience regarding pricing and costs for Epicor ERP?
My experience with Epicor ERP pricing is that it is fairly priced, targeting more mid-size and small organizations. However, from that perspective, they are slightly higher priced, as some smaller ...
What needs improvement with Epicor ERP?
I see a few areas that can be improved. The localization is not good; for local taxes and statutory compliances, manual work is being done and other packages are being integrated for tax purposes. ...
What is your primary use case for Epicor ERP?
My clients are using Epicor ERP for all their operations. They are a mid-size or small-sized manufacturing company, and Epicor ERP covers finance, production, planning, and procurement functions ex...
 

Also Known As

No data available
Epicor SaaS ERP
 

Overview

 

Sample Customers

Hot Point, Emax
Information Not Available
Find out what your peers are saying about 3i Infotech ORION vs. Epicor ERP and other solutions. Updated: June 2026.
902,456 professionals have used our research since 2012.