We performed a comparison between 3CX Live Chat and Webex Meetings with AT&T based on real PeerSpot user reviews.
Find out in this report how the two Virtual Meetings solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."The solution is stable."
"3CX is easy to use. It's pretty a much regular PBX system. It is quite easy to configure aspects of it, and it has a good soft client."
"This solution gives our customers mobility. They can use their phone system everywhere. The other key feature is the security."
"With the reporting feature you can get all the incoming and outgoing call details."
"3CX is useful and easy to use. I can talk to my colleagues from anywhere."
"3CX is a reliable solution."
"3CX has a graphical user interface, and this is awesome because I don't have to have an IT person from my company in my customer's environment to set up and configure 3CX for my client. I just train the customer."
"We have not had any bugs or glitches, the solution is stable."
"Webex Meeting's most valuable features are screen-sharing and remote access."
"It made it simple for users to join, work together, and share screens."
"The most valuable features for me are its stable connection, user-friendly interface, and screen-sharing files. Cisco's support is also very valuable."
"Installation was straightforward."
"We appreciate how Webex integrates with our system. When an employee completes a course, Webex documents it and updates the employee's training records."
"Message management in 3CX Live Chat is a little tricky. You can transfer a conversation to someone else if it comes into a group, but it isn't always easy to return the conversation to the group."
"You cannot make a group call on 3CX. That feature would make my life easier because I could talk to two suppliers or a supplier and management together. I wouldn't need to end the call and call another person."
"It could be better in terms of providing more options for call recording."
"Reporting and integration are the main challenges, which are at the mid-level or in the enterprise depending on the system that we choose."
"3CX Live Chat could improve by being more customizable. There should be more skinning options for the appearance of the solution when we embed it onto a website. This would allow us to make it look more like part of our solution, rather than a third-party application."
"The support team can appear to be condescending."
"Its features for scheduling and generating reports need improvement."
"Having a video call would be a nice idea."
"Webex Meetings could be improved with more collaborative features and an archive of information like appointments and discussions that can be shared with everybody."
"It would be nice if there were more integrations available."
"There are definitely times when the sound becomes a bit unclear, and latency is also an issue. If there are too many people on video simultaneously, the whole system can slow down. The group breakout rooms are still somewhat rough around the edges. I would like to see them improve that feature so we can have more interaction in our classes."
"The features I think can be improved are integrations with third-parties; for example, Microsoft 360 and other shared folders."
"It could be more secure."
3CX Live Chat is ranked 9th in Virtual Meetings with 54 reviews while Webex Meetings with AT&T is ranked 12th in Virtual Meetings with 5 reviews. 3CX Live Chat is rated 8.8, while Webex Meetings with AT&T is rated 7.8. The top reviewer of 3CX Live Chat writes "Any easy-to-use solution that is good for small-scale clients ". On the other hand, the top reviewer of Webex Meetings with AT&T writes "It integrates well with our learning management system, but the break-out rooms are a little rough around the edges". 3CX Live Chat is most compared with Yeastar S-Series VoIP PBX, Fortinet FortiVoice, Cisco VoIP PBX, Webex and Kamailio SIP Server, whereas Webex Meetings with AT&T is most compared with . See our 3CX Live Chat vs. Webex Meetings with AT&T report.
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