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3CX Live Chat vs Kamailio SIP Server comparison

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3CX Logo

3CX Live Chat

Read 15 3CX Live Chat reviews
5,069 views|3,987 comparisons
Kamailio Logo

Kamailio SIP Server

1,598 views|1,303 comparisons
Featured Review
Christodoulos Panagi
It lets me speak with my colleagues and suppliers from anywhere
I'm working from home, so I can use it on my phone. The suppliers can reach me on the phone, which is convenient since I'm no longer in the office.
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Quotes From Members
We asked business professionals to review the solutions they use.
Here are some excerpts of what they said:
Pricing and Cost Advice
  • "The price of the solution is reasonable. There are a few license options and we are using an enterprise license."
  • "There aren't any additional costs. With the license I purchased, I have all features that I need. I don't have to buy an add-on or another license."
  • "We used a yearly license depending on the customer's requirements, and the customers did not complain about the pricing."
  • "The price of the solution is in the middle range compared to other solutions. There are different license options available. For example, there is a professional version and an enterprise version, and with the enterprise version, you have the ability to modify the dashboards. You can purchase a license at many different time frame increments, such as monthly, yearly, or two years."
  • "We have purchased an annual license to use 3CX Live Chat. There are different options available, you can pay monthly or yearly. I am completely satisfied with the pricing of 3CX Live Chat, it is cheaper than competitors and it is a better solution."
  • "The price of the solution has been reasonable. We have not had any problems or complaints with the licensing model. We have not reached a point where we need to upgrade. We have all the correct channels."
  • "There is no add-on costing on the standard fees."
  • "3CX sells an annual subscription, but we usually split it out monthly for clients, so they don't see an annual bill for the 3CX licensing, it's just part of their monthly phone bill. As they're paying us for carrier service anyway, we just roll it all together. Your standard phone service would be an additional cost, you either need to maintain a local carrier with POTS lines or PRI or a SIP, or you have to go with a cloud-based SIP."

    • More 3CX Live Chat Pricing and Cost Advice →

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    Questions from the Community
    What do you like most about 3CX Live Chat?
    Top Answer:It lets you see how many calls you made, the time you called, and how many minutes you spent on the phone.
    Read all 8 answers   →
    What is your experience regarding pricing and costs for 3CX Live Chat?
    Top Answer:3CX sells an annual subscription, but we usually split it out monthly for clients, so they don't see an annual bill for the 3CX licensing, it's just part of their monthly phone bill. As they're paying… more »
    Read all 7 answers   →
    What needs improvement with 3CX Live Chat?
    Top Answer:There should be an option to save some extensions. Instead of clicking on numbers, you would just click on the extension that you have saved so you can call the colleague or different departments. In… more »
    Read all 8 answers   →
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    Product Features
    3CX is the developer of an open standards communications solution which innovates business connectivity and collaboration and replaces proprietary PBXs. The award-winning software enables companies of all sizes to cut telco costs, boost employee productivity, and enhance customer experience. With integrated WebRTC video conferencing; apps for Android, iOS, the web and desktop; a full suite of collaboration features, and website live chat, 3CX offers companies a complete communications package out of the box.
    Ranking
    1st
    out of 28 in Unified Communications
    Views
    5,069
    Comparisons
    3,987
    Reviews
    12
    Average Words per Review
    694
    Rating
    8.9
    4th
    out of 28 in Unified Communications
    Views
    1,598
    Comparisons
    1,303
    Reviews
    0
    Average Words per Review
    0
    Rating
    N/A
    Comparisons
    Learn More
    3CX
    Kamailio
    Video Not Available
    Overview

    Connect with your website visitors for free with the 3CX Live Chat plugin. With more than 1,900,000 downloads, 3CX Live Chat is the most popular, effective and reliable live chat plugin for WordPress. Increase conversions and boost customer satisfaction by communicating directly with your website visitors in real-time.

    Integrate with 3CX for a multichannel communications suite including voice and video (requires 3CX V16). Get 3CX for free for one year for unlimited users hosted by 3CX, in your own cloud account or on-premise on Windows or Linux.

    • Easy and convenient for visitors
    • Build rapport with potential customers via live chat
    • Increase sales
    • Reduce customer support line costs by using live chat
    • Learn to understand the pain points of your customers

    FEATURES

    • Simple and clean UI for all users
    • Option to elevate a live chat to a call or video call
    • Free iOS or Android apps to respond to messages through a smartphone
    • Ability to transfer chats to other agents
    • Agent’s picture is shown in the live chatbox
    • Customizable chatbox. Add a company logo, change the colors of the chatbox
    • All chats are saved in chat history
    • Dedicated storage system for all offline messages
    • Create unlimited agents to handle live chats and calls
    • Customizable offline message form
    • Supports animations in the chatbox
    • Ability to choose whether you want to accept or decline a chat
    Kamailio is an Open Source SIP Server released under GPL, able to handle thousands of call setups per second. Kamailio can be used to build large platforms for VoIP and realtime communications Ð presence, WebRTC, Instant messaging and other applications. It can also easily be applied to scaling up SIP-to-PSTN gateways, PBX systems or media servers like Asterisk, FreeSWITCH or SEMS.
    Offer
    Learn more about 3CX Live Chat
    Learn More
    Learn more about Kamailio SIP Server
    Learn More
    Sample Customers
    Wilson Sporting Goods, Pepsi, Schlumberger, American Express, Boeing, StarTribune, McDonalds, Drayton Manor Theme Park, InterContinental Hotels & Resorts, Hugo Boss, Clearswift, The University of North Carolina, Massachusetts Institute of Technology, The Ohio State University, Zehnder, Turkish Airlines, Harley Davidson, Mitsubishi, Ramada Plaza, Carlsberg, RE/MAX.
    Asipto, Crocodile RCS Ltd, Edvina AB, Evariste Systems LLC, OpenXg Inc., Sipwise GmbH, VoIP Embedded
    Top Industries
    REVIEWERS
    Comms Service Provider38%
    Financial Services Firm14%
    Manufacturing Company10%
    Media Company5%
    VISITORS READING REVIEWS
    Comms Service Provider35%
    Computer Software Company23%
    Government5%
    Wholesaler/Distributor4%
    VISITORS READING REVIEWS
    Comms Service Provider42%
    Computer Software Company18%
    Manufacturing Company4%
    Educational Organization4%
    Company Size
    REVIEWERS
    Small Business82%
    Midsize Enterprise14%
    Large Enterprise5%
    VISITORS READING REVIEWS
    Small Business34%
    Midsize Enterprise21%
    Large Enterprise44%
    VISITORS READING REVIEWS
    Small Business29%
    Midsize Enterprise22%
    Large Enterprise49%

    3CX Live Chat is ranked 1st in Unified Communications with 15 reviews while Kamailio SIP Server is ranked 4th in Unified Communications. 3CX Live Chat is rated 8.8, while Kamailio SIP Server is rated 0.0. The top reviewer of 3CX Live Chat writes "Any easy-to-use solution that is good for small-scale clients ". On the other hand, 3CX Live Chat is most compared with Yeastar K2, Fortinet FortiVoice, Skype for Business, Cisco VoIP PBX and Cisco Jabber, whereas Kamailio SIP Server is most compared with Digium Asterisk, Skype for Business, Huawei SoftCo, Avaya Spaces and Cisco Jabber.

    See our list of best Unified Communications vendors.

    We monitor all Unified Communications reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.