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Commvault Cloud Reviews

Vendor: Commvault
4.3 out of 5
Badge Ranked 1
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What is Commvault Cloud?

Commvault Cloud is the ultimate cyber resilience platform built to meet the demands of the hybrid
enterprise. Beyond its core functionality of data backup and recovery across diverse workloads, including applications, databases, virtual machines, and files, Commvault Cloud stands out as a robust defense against ransomware. Going beyond backup, the platform integrates advanced data security features such as encryption, access control, and threat detection, safeguarding against unauthorized access and cyber threats.

Get the Commvault Cloud Buyer's Guide and find out what your peers are saying about Commvault Cloud, Veeam Data Platform, Rubrik and more!
Commvault Cloud is the #1 ranked solution in top File Archiving solutions, #1 ranked solution in top Threat Deception Platforms, #1 ranked solution in top Container Backup Software solutions, #2 ranked solution in top Disaster Recovery as a Service providers, #2 ranked solution in top SaaS Backup solutions, #3 ranked solution in best Backup and Recovery Software, #3 ranked solution in top eDiscovery software, #3 ranked solution in top Cloud Backup solutions, #4 ranked solution in top Disaster Recovery Software, and #6 ranked solution in top AI IT Support solutions. PeerSpot users give Commvault Cloud an average rating of 8.6 out of 10. Commvault Cloud is most commonly compared to Veeam Data Platform: Commvault Cloud vs Veeam Data Platform. Commvault Cloud is popular among the large enterprise segment, accounting for 55% of users researching this solution on PeerSpot. The top industry researching this solution are professionals from a computer software company, accounting for 12% of all views.
Buyer's Guide
Commvault Cloud
January 2026
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Commvault Cloud mindshare

Product category:
Backup and Recovery
As of February 2026, the mindshare of Commvault Cloud in the Backup and Recovery category stands at 4.0%, down from 7.1% compared to the previous year, according to calculations based on PeerSpot user engagement data.
Backup and Recovery Market Share Distribution
ProductMarket Share (%)
Commvault Cloud4.0%
Veeam Data Platform7.0%
Rubrik3.9%
Other85.1%
Backup and Recovery

PeerResearch reports based on Commvault Cloud reviews

TypeTitleDate
CategoryBackup and RecoveryFeb 5, 2026Download
ProductReviews, tips, and advice from real usersFeb 5, 2026Download
ComparisonCommvault Cloud vs Veeam Data PlatformFeb 5, 2026Download
ComparisonCommvault Cloud vs HPE Zerto SoftwareFeb 5, 2026Download
ComparisonCommvault Cloud vs RubrikFeb 5, 2026Download
Suggested products
TitleRatingMindshareRecommending
Veeam Data Platform4.37.0%94%430 interviewsAdd to research
Rubrik4.53.9%97%96 interviewsAdd to research
 
 
Key learnings from peers
Last updated Dec 14, 2025

Valuable Features

Commvault Cloud offers valuable features like global deduplication saving storage space and bandwidth, seamless cloud integration for robust data protection across on-premise and hybrid environments, and comprehensive backup and recovery capabilities supporting multiple operating systems and applications. It provides automation, advanced reporting, ransomware protection, high scalability, centralized management via a user-friendly console, and efficient data archiving and compliance support. Its compatibility with multiple storage platforms and integrations adds significant operational efficiencies.
  • "We find the most valuable features in Commvault Cloud to be from the appliances perspective."
  • "The most helpful features of Commvault Cloud are its extensive capabilities, as they are in a position to take care of whatever use case presented to it."
  • "Commvault Cloud provides an excellent solution."

Room for Improvement

Commvault Cloud faces challenges in user interface complexity, licensing model clarity, and support responsiveness. There is desire for a more intuitive user experience, streamlined integration with cloud services, and improvements in documentation and training. Users mention the need for enhanced security measures, automation capabilities, and AI-driven insights. Additionally, issues with performance and cost are concerns, alongside the demand for more comprehensive features in the HTML5 interface and improved backup management.
  • "I would like to see AI capabilities in Commvault Cloud. It is just the AI capability that is being asked by the customers as well as that I see missing with Commvault."
  • "The support needs more improvement. I feel that the support is not yet up to the mark, with not enough professional engineers to provide assistance."
  • "I would rate the customer support five out of ten. Customer support has very closed departments, requiring us to shuffle between them to get one thing done because representatives have limited accessibility."

ROI

Many users report that Commvault Cloud has provided a substantial return on investment by reducing infrastructure costs and operational time. It simplifies data management by consolidating backup technologies, enabling significant labor savings and decreased storage expenses. Users have seen cost efficiency over time as their understanding of the platform improves. The peace of mind from reliable data recovery and predictable backup costs are also key benefits appreciated by various users.

Pricing

Commvault Cloud's pricing and licensing are perceived as flexible, offering options such as subscription-based and perpetual licenses. While some users find it cost-effective and competitive against similar solutions like Veeam and NetBackup, others consider it expensive, particularly for smaller organizations. The cost largely depends on the environment and licensing model chosen, with capacity-based and per-socket offerings available. Support and license costs are predictable, but assessment based on specific backup needs is advised to ensure cost-effectiveness.
  • "I would rate the price of Commvault Cloud seven out of ten with ten being the cheapest."
  • "Originally, it was really attractive when we were deployed on-prem. They have since built and moved it to the cloud, which I am a big fan of. I have all my security tools in the cloud, but it came with a significant increase in pricing. We ended up negotiating a better price because we have been a long-term customer, and I have also spoken on their behalf quite a few times, but if I have to buy it at its current rate, I am not sure if I would be a customer. It is expensive."
  • "Using a subscription-based license has been advantageous."

Popular Use Cases

Commvault Cloud is utilized for data backup and restoration tasks, extensively safeguarding various IT environments, including servers, databases, emails, and virtual platforms. Organizations employ it to protect data across on-premises and cloud systems, meeting compliance and security standards. Its features support hybrid and multi-cloud setups, providing robust disaster recovery options. Businesses appreciate its efficient data management and cost-optimization capabilities while offering advanced functionalities like archiving, ransomware protection, and regulatory compliance.

Service and Support

Commvault Cloud's customer service is praised for quick response times and effective issue resolution. Technical support teams are noted for their expertise, with many cases resolved promptly. Some users find support to be inconsistent, especially when issues are escalated to development. Communication barriers were noted, with non-native English speakers experiencing delays. There is appreciation for the proactive approach in follow-ups and a strong SLA commitment. Challenges exist with availability, but many are satisfied with the assistance provided.

Deployment

Commvault Cloud's initial setup varies from straightforward to complex depending on the environment and expertise level. Simple environments report quick, easy deployments, often completed within hours. However, more extensive and complex setups require careful planning, architecture design, and sometimes third-party assistance, especially in enterprise settings. Implementation time ranges from a few days to several weeks, influenced by factors like infrastructure size and configuration requirements. Users frequently note that initial configuration may seem daunting but becomes manageable with experience.

Scalability

Commvault Cloud demonstrates strong scalability, effectively handling extensive environments across diverse applications and platforms. Users appreciate its flexibility in adapting resources as needed, supporting multi-node expansions and diverse storage solutions. Licensing adjustments and partnerships enhance seamless scaling. Challenges exist in SQL integration, complex configurations, and Linux compatibility maturation. Many users manage significant data volumes effortlessly, leveraging both on-premise and cloud capabilities. The platform is favored for its robust scaling ability and adaptability for various industries.

Stability

Users consistently report high stability with Commvault Cloud. It runs reliably without major downtime or issues, although occasional minor bugs can occur, which support typically resolves quickly. Some users note that proper setup and technical knowledge are crucial to maintaining stability. The service's stability rating often ranges from 8 to 10 out of 10. Issues typically stem from infrastructure or external applications rather than Commvault Cloud itself. Most users express satisfaction with its performance.
These insights are based on the in-depth reviews provided by peers to help you make a better buying decision.
Download our Commvault Cloud Buyer's Guide for additional reliable information.

Review data by company size

By reviewers
Company SizeCount
Small Business42
Midsize Enterprise18
Large Enterprise69
By reviewers
By visitors reading reviews
Company SizeCount
Small Business993
Midsize Enterprise525
Large Enterprise1847
By visitors reading reviews

Top industries

By visitors reading reviews
Computer Software Company
12%
Financial Services Firm
11%
Manufacturing Company
10%
Government
5%
Comms Service Provider
5%
Healthcare Company
5%
Retailer
5%
Performing Arts
4%
Educational Organization
4%
University
4%
Insurance Company
4%
Energy/Utilities Company
3%
Outsourcing Company
3%
Real Estate/Law Firm
3%
Media Company
3%
Construction Company
3%
Legal Firm
2%
Marketing Services Firm
2%
Non Profit
2%
Pharma/Biotech Company
2%
Consumer Goods Company
1%
Transportation Company
1%
Wholesaler/Distributor
1%
Recreational Facilities/Services Company
1%
Hospitality Company
1%
Aerospace/Defense Firm
1%

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Learn more about Commvault Cloud

With tools for data management, classification, and migration, businesses can optimize storage costs, enhance accessibility, and comply with regulations seamlessly. Boasting cloud integration with major providers like AWS, Azure, and Google Cloud, Commvault Cloud leverages the scalability and flexibility of the cloud for comprehensive data protection and management. The platform's automation capabilities streamline tasks, and its reporting and analytics features provide valuable insights into data usage, potential risks, and optimization strategies. Commvault Cloud is not just a security tool; it is a key component of cyber resilience, enabling organizations to not only protect against cyberattacks but also recover swiftly and minimize the impact of incidents. Elevate your cyber resilience strategy with Commvault Cloud.

Commvault Cloud was previously known as Commvault Complete Data Protection, Commvault Backup & Recovery, Commvault HyperScale X, Metallic, ThreatWise.

Commvault Cloud customers

Aberdeenshire Council, Acxiom, BAM Group Ireland, Catholic Education Diocese of Parramatta, CI Investments, Clifford Chance, American Municipal Power, American Pacific Mortgage, AstraZeneca, Dongbu Steel, Denver Health, Dow Jones, Emirates Steel, Penn State Health, Prime Healthcare, Sonic Healthcare, Sony Network Communications, TiVO, UCONN Health, The Weitz Company

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Product Categories

Product Categories
Backup and Recovery
eDiscovery
Cloud Backup
Disaster Recovery as a Service
File Archiving
Disaster Recovery (DR) Software
SaaS Backup
Threat Deception Platforms
Container Backup Software
AI IT Support

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Commvault Cloud Reviews Summary
Author infoRatingReview Summary
Cloud Solution Architect at Tata Consultancy4.0I’ve used Commvault Cloud extensively for hybrid backup solutions and find it reliable, but I wish it had stronger AI-driven data tiering. Overall, it meets enterprise needs well, though I sometimes recommend alternative tools depending on client context.
CEO at a computer software company with 51-200 employees4.5I use Commvault Cloud for various needs like endpoint and server backups and cybersecurity in healthcare. It's a SaaS solution with features like Office 365 integration and ransomware protection. However, the support requires improvement, despite a three-year ROI.
Managing Director at ITS Technology Solution Pvt. Ltd.4.5I've used Commvault Cloud for three years in BFSI and banking, finding it powerful, scalable, and feature-rich, though costly. Deployment requires expertise, support is adequate but limited, and I rate it nine out of ten.
Support Engineer at a media company with 1,001-5,000 employees4.0I use Commvault for data backup and imaging. It's an all-in-one, easy-to-use solution with imaging and deduplication options, allowing unlimited TB backups per node. Improvement is needed in virtual solutions. Previously, we used Tivoli.
Principal Platform Engineer Storage/Backup at a manufacturing company with 10,001+ employees5.0We use Commvault Cloud for backup and recovery, achieving rapid data migration to Azure. Its ease of management and cyber resilience features outshine previous solutions, providing unmatched value without a traditional ROI. Improvements could be made to the Java GUI.
Senior Director Data Center Services at a media company with 5,001-10,000 employees5.0In our hybrid cloud infrastructure, Commvault efficiently handles backups across cloud and data center environments, excels in incremental backups, and offers impressive recovery speeds, though it could improve with more automation for enhanced process efficiency and predictability.
Systems Administrator III at a university with 5,001-10,000 employees4.5<p>We use Commvault Backup &amp; Recovery for backing up our university's central services and colleges, achieving significant storage savings and deduplication. Despite its effectiveness, there's a need for improved workflow training for smaller clients like us.</p>
CISO at a manufacturing company with 5,001-10,000 employees4.0We use Commvault's deception decoys across our networks to detect threats by emulating vulnerable systems. While the range of decoys is valuable, enhancing alert fidelity with AI would improve usefulness. We haven't used other solutions, previously being TrapX customers.