Buyer's Guide
API Management
February 2023
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Akash Dalebehera - PeerSpot reviewer
Technical Specialist at BT - British Telecom
MSP
Top 5
Beneficial vendor management, customizable platform, and many use cases available
Pros and Cons
  • "The most valuable feature of the current version of Apigee, such as Apigee Edge, is that the maintenance and scalability of the service are not our responsibility. As a SaaS platform, Google takes care of it, ensuring the system is stable. Another valuable feature is the ability to customize the platform extensively. We can add JavaScript functionality to cater to any use case that is not available out of the box."
  • "Compared to its competitors, such as Axway AMPLIFY API Management and Layer7 API Management, Apigee could benefit from having more policies to cater to various use cases. This would reduce the need for writing custom JavaScripts. If more features come straight out of the box, we can leverage them instead of writing custom code to achieve the same functionality."

What is our primary use case?

We are utilizing Apigee as a means to host and manage our internal APIs. This involves creating an Apigee proxy that acts as a reverse proxy and hosting it on our gateway. When external customers want to use and monetize our internal APIs, we use Apigee to host them. Additionally, for internal applications that require interaction with our existing APIs, we also host them on Apigee.

What is most valuable?

The most valuable feature of the current version of Apigee, such as Apigee Edge, is that the maintenance and scalability of the service are not our responsibility. As a SaaS platform, Google takes care of it, ensuring the system is stable. Another valuable feature is the ability to customize the platform extensively. We can add JavaScript functionality to cater to any use case that is not available out of the box.

What needs improvement?

Compared to its competitors, such as Axway AMPLIFY API Management and Layer7 API Management, Apigee could benefit from having more policies to cater to various use cases. This would reduce the need for writing custom JavaScripts. If more features come straight out of the box, we can leverage them instead of writing custom code to achieve the same functionality.

For how long have I used the solution?

I have been using Apigee for approximately two years.

What do I think about the stability of the solution?

The solution is stable.

What do I think about the scalability of the solution?

Apigee is scalable. It can handle a decent amount of traffic.

We have 15 architects and developers using this solution in my organization.

How are customer service and support?

The technical support team is not good. The support is not proactive. Google is a heavyweight in the industry, its support may not be as good as that of other industry partners. It is possible that Google's market dominance may have made them complacent in terms of support.

I rate the support Apigee a seven out of ten.

How would you rate customer service and support?

Neutral

How was the initial setup?

The initial setup of the solution is easy. The setup is being handled by Google, you only need to request a new setup and procure a license for the solution.  Google takes care of everything else.

What's my experience with pricing, setup cost, and licensing?

The current version of Apigee is not too expensive, but we are currently in talks with Google to understand their roadmap for Apigee X. However, we anticipate that with the introduction of Apigee X, the pricing will likely increase.

What other advice do I have?

When comparing this solution to others, such as Axway AMPLIFY API Management Layer7 API Management, Apigee is a more stable and mature solution. Being a SaaS platform, you do not need to worry about deployment, scalability, server performance, and other related issues. However, with the upcoming release of Apigee X, there may be some constraints applied to the current version. If you choose to continue using Apigee it is a good choice.

I rate Apigee a nine out of ten.

Which deployment model are you using for this solution?

Private Cloud
Disclosure: My company has a business relationship with this vendor other than being a customer:
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Buyer's Guide
API Management
February 2023
Get our free report covering Google, Amazon, MuleSoft, and other competitors of Axway AMPLIFY API Management. Updated: February 2023.
687,256 professionals have used our research since 2012.