We performed a comparison between Axway AMPLIFY API Management and SEEBURGER Business Integration Suite based on real PeerSpot user reviews.
Find out in this report how the two API Management solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."I don't believe the Salesforce has been fully utilized yet. It gives us quick engagement."
"The administration tool for this solution is good."
"The API portal capability is a valuable feature."
"There's drag and drop functionality so that you do not need to have a senior expert developer to make use of the tool. You can get more of your staff trained up to be able to use it as it's not overly technical."
"The best feature of Axway Amplify API Management is its exceptional level of security, which is highly reassuring, coupled with its remarkable capacity to handle substantial volumes of data in impressively efficient turnaround times."
"This product is a ten when it comes to API management."
"In general, API governance provides a better experience for providers."
"We like the portal for documentation a lot."
"We rarely get hanged processes."
"The stability is world-class. It is as good as any of the other options out there. They have addressed hiccups quickly, professionally, and with an excellent response."
"SEEBURGER has helped us to enable digital business transformation. Every time we add a new customer, there is a digital footprint. This is no longer a manual process."
"The tool's performance doesn't get affected by transformation loads. You can write any number of rules, filtering criteria, transformations, etc."
"One valuable feature is the scalability. We have not had to add processing power or hardware since we installed it. Also, we are able to create and deploy maps to migrate from another EDI platform very quickly."
"We use Message Tracking, which is a very good feature. Message Tracking has about 300 to 400 business people who can find documents and ask the integration team about them. For example, they looking for a document that the vendor or trading partner tells them that they sent, but they don't see it in the ERP system yet. So, they go to SEEBURGER Message Tracking, which can tell them if we received it already from the outside and what happened, e.g., if it went to SEEBURGER BIS or if it's already in the ERP system. It's a very simple tool to use. They also can use that tool to see the source document."
"SEEBURGER BIS helps us automate processes. When something is manual and we have to fix the data, then it is really complicated. However, when it's automated, we trust it and the process in the system, so we don't have to go back and fix it. For example, we had a problem with a partner sending 17 files every week, but a few times a year, they wouldn't send files during a certain window. We would escalate this with them. Then, when they caught up and sent the files again, they weren't authenticated. We had to fix this situation before it became a nightmare because our financials were impacted. Also, it was really messy. So, I worked with SEEBURGER to have something automated to pick up the files within a certain window and validate them as accurate. If the files come outside of this window, then we have to approve the loading of them."
"It is a JavaScript or a Java-based system within their mapping tool. You can actually write a lot of code in there. We can perform a lot of the translations even within our mapping, whereas we used to have to do custom programming on our back-end systems to fully integrate."
"This solution does have some limitations regarding the deployment model."
"Areas of improvement include marketing and enhancing the data products area by using ETIs."
"The product shows a lack of maturity. The setup is difficult, the tech support and community are lacking, and it is not very stable."
"The portal still has room for improvement."
"It would be great if they have an asset report. It's hard to get support for that."
"Sometimes we find bugs where certain calls are not returning all the data we need."
"In terms of customer service, the company needs to be easier to contact, and the support team needs to understand the situation and the product itself better."
"Team management capabilities could be improved."
"There are a lot of service packs during the year. I know that part is the process for updating features, but sometimes it's difficult to update service packs every month."
"Some of the functionality for retriggering documents, where you have to step through a termination process and then retrigger it, versus just being able to restart or retrigger more easily, is a bit challenging, depending on the scenario."
"It's rather difficult to understand, from the application, what's broken and why it doesn't work. We typically need to get support from them directly, and it's usually in a consulting role, to fix issues."
"We are a little locked in with understanding the errors that we receive. We are working with their support to prevent these issues when they come into the database. We use a SQL database and believe they can do better when it comes working with large databases. We have had few instances where the system is hanging, which are most likely from the database. We are working with their support to find out the problem and fix their system. We have tried to use their notification system to prevent these issues, but they need to improve their monitoring system."
"When we got SEEBURGER Business Integration Suite (BIS), it was clear that it was going to take more of a technical person. It does take a technically-rooted individual to operate it. It's not something for your everyday guy to do. For what it's doing for us, a dedicated resource is required."
"In the BIS, if I want to have some API functionalities, that is a separate tool. The integration between the API tool and the BIS is not that straightforward. If they were to combine these tools and give us one suite, that would be helpful. Today I have a lot of partners onboard. I have something like 50,000 partners doing API transactions. If I want to introduce a new tool for API management, I have to do a lot of workarounds. But if it were integrated well within the existing suite, it could be straightforward for me."
"The speed of development needs improvement. If you acquire any customization, it can be a slightly slow process. I would like to see more flexibility around customizations. The time frame right now depends on the sophistication and customization, but we have to go through a process of getting them to develop, implement, and test it. This might take a couple of weeks. If it was a simpler system to customize, the time could probably be cut by half or down by even 25 percent of what it would normally take."
"The integration is not so excellent. While I'm not saying there is a problem, there is no pattern. When we start a new project, we have to work with new people and processes every time. The technical side of their system is very good, but their change process is not repeatable. It needs to be rebuilt each time."
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Axway AMPLIFY API Management is ranked 15th in API Management with 12 reviews while SEEBURGER Business Integration Suite is ranked 18th in API Management with 37 reviews. Axway AMPLIFY API Management is rated 7.8, while SEEBURGER Business Integration Suite is rated 8.4. The top reviewer of Axway AMPLIFY API Management writes "An API management solution for ESB and B2B integration between systems with security". On the other hand, the top reviewer of SEEBURGER Business Integration Suite writes "Gives us the flexibility to hook up to systems using any protocol out there". Axway AMPLIFY API Management is most compared with Apigee, Amazon API Gateway, Microsoft Azure API Management, Kong Enterprise and 3scale API Management, whereas SEEBURGER Business Integration Suite is most compared with SAP Cloud Platform, IBM Sterling B2B Integration Services, IBM B2B Integrator, Mule ESB and webMethods Integration Server. See our Axway AMPLIFY API Management vs. SEEBURGER Business Integration Suite report.
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