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Amazon Route 53 Reviews

Vendor: Amazon Web Services (AWS)
4.4 out of 5
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What is Amazon Route 53?

Amazon Route 53 is a highly available and scalable cloud Domain Name System (DNS) web service. It is designed to give developers and businesses an extremely reliable and cost effective way to route end users to Internet applications by translating names like www.example.com into the numeric IP addresses like 192.0.2.1 that computers use to connect to each other. Amazon Route 53 is fully compliant with IPv6 as well.

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Amazon Route 53 is the #2 ranked solution in top Managed DNS solutions. PeerSpot users give Amazon Route 53 an average rating of 8.8 out of 10. Amazon Route 53 is most commonly compared to Cloudflare: Amazon Route 53 vs Cloudflare. Amazon Route 53 is popular among the large enterprise segment, accounting for 56% of users researching this solution on PeerSpot. The top industry researching this solution are professionals from a computer software company, accounting for 13% of all views.
Buyer's Guide
Amazon Route 53
January 2026
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Amazon Route 53 mindshare

As of February 2026, the mindshare of Amazon Route 53 in the Managed DNS category stands at 11.0%, up from 6.9% compared to the previous year, according to calculations based on PeerSpot user engagement data.
Managed DNS Market Share Distribution
ProductMarket Share (%)
Amazon Route 5311.0%
Cloudflare30.3%
Quad928.6%
Other30.099999999999994%
Managed DNS

PeerResearch reports based on Amazon Route 53 reviews

TypeTitleDate
CategoryManaged DNSFeb 1, 2026Download
ProductReviews, tips, and advice from real usersFeb 1, 2026Download
ComparisonAmazon Route 53 vs CloudflareFeb 1, 2026Download
ComparisonAmazon Route 53 vs Azure DNSFeb 1, 2026Download
ComparisonAmazon Route 53 vs BlueCat IntegrityFeb 1, 2026Download
Suggested products
TitleRatingMindshareRecommending
Cloudflare4.330.3%96%78 interviewsAdd to research
Quad93.028.6%50%2 interviewsAdd to research
 
 
Key learnings from peers
Last updated Feb 1, 2026

Valuable Features

Amazon Route 53 is highly valued for its scalability, DNS management, and integration with AWS services. It offers features like health checks, latency-based routing, and geographic routing. Users appreciate its ease of use, reliability, and the flexibility of routing and traffic management. Its central management, domain registration, and security features make it a preferred choice for handling diverse DNS and routing needs efficiently.
  • "The reliability and the durability of the services are quite high."
  • "Amazon Route 53 is valuable because it offers aliasing, allowing me to route different services with A records against the DNS."
  • "Amazon Route 53 offers decent detection and low false positive rates."

Room for Improvement

Amazon Route 53 needs simultaneous request handling, detailed logs, better integration with on-premise infrastructure, and improved automation. DNSSEC support is limited, and there are requests for a DNS firewall and SSL checkers for security. The user interface, pricing model, analytics, and support services lack clarity and usability. Customization options and administrative processes could be more intuitive. Cost calculators and availability domain expansion are also areas needing attention. Pricing remains a concern among users.
  • "For Amazon Route 53, improvements I see include the need for a DNS firewall and a domain-based SSL checker security feature."
  • "Amazon Route 53 should focus on timeliness and work towards better accuracy. They need to ensure that the threats reported on are actual threats, as the software might miss catching them timely."
  • "There is a need for technical knowledge to use Amazon Route 53 effectively."

ROI

Users report that Amazon Route 53 provides significant returns through downtime prevention, cost savings, and time management, with some noting a 100% return. Its DNS firewall enhances security by logging DNS requests, offering missing controls. Although some regard it as expensive, its quality and integration are appreciated. A 20% to 25% reduction in time and costs is noted. While some returns are not immediately tangible, the overall feedback is positive concerning investment gains.

Pricing

Amazon Route 53 pricing is usage-based, with moderate costs that vary depending on volume and features used. While some find pricing competitive and reasonable, others consider it higher than competitors like Google DNS. The pay-per-use model offers flexibility, scaling with user needs, and making Route 53 suitable for enterprise users seeking high availability and reliability. However, it may be perceived as costly for those with significant demands or smaller budgets.
  • "The tool is a bit expensive."
  • "It can be expensive compared to some other providers."
  • "Amazon Route 53 is not that expensive."

Popular Use Cases

Organizations utilize Amazon Route 53 for DNS management, domain hosting, load balancing, and intelligent traffic routing. It manages internet traffic efficiently by translating domain names to IP addresses and supports various record types like A, MX, and CNAME. Companies use it for handling global naming services, geolocation-based routing, and cloud-based support. It integrates with AWS services for enhanced scalability, automated performance, and security measures, ensuring reliable internet presence and operational efficiency.

Service and Support

Amazon Route 53 customer service is often rated highly, with technical support generally scoring around nine out of ten. Assistance quality improves with higher-tier plans, offering prompt solutions. Basic plans may experience delayed responses, affecting critical situations. Many resolve issues internally or rely on comprehensive documentation, lessening the need for direct support contact. AWS support enjoys a good reputation, although response efficiency may vary compared to other providers, like Azure.

Deployment

Users found Amazon Route 53's initial setup straightforward and quick, often taking just minutes. The process is compared to filling out Google Forms, and many appreciated the user-friendly documentation. Familiarity with DNS services and proper planning can further simplify deployment. Tools like Terraform, Pulumi, or AWS CloudFormation enhance management, while integration with other vendors can introduce challenges. Understanding core concepts aids easy adoption, highlighting why AWS is popular with enterprises.

Scalability

Amazon Route 53 is praised for its scalability. It receives high satisfaction scores, with users increasingly deploying it for their needs. No significant challenges are reported, and it supports dynamic requirements and high availability. Integration with AWS services enhances its scalability, and it adapts well to varying demands. Despite its cost compared to competitors, Route 53 remains a popular choice for DNS management and scaling, meeting diverse business requirements effectively.

Stability

Amazon Route 53 is widely considered stable, with many users rating its stability between eight to ten. It rarely experiences downtime, offering consistent performance. Certain users note potential stability issues due to load balancer interactions, RAM, and disc space. Despite occasional global errors, users appreciate its security and reliability. Some report no outages over lengthy periods, highlighting effective traffic distribution features. Companies employing auto-scaling find it highly reliable and scalable.
These insights are based on the in-depth reviews provided by peers to help you make a better buying decision.
Download our Amazon Route 53 Buyer's Guide for additional reliable information.

Review data by company size

By reviewers
Company SizeCount
Small Business13
Midsize Enterprise8
Large Enterprise10
By reviewers
By visitors reading reviews
Company SizeCount
Small Business162
Midsize Enterprise102
Large Enterprise337
By visitors reading reviews

Top industries

By visitors reading reviews
Computer Software Company
13%
Financial Services Firm
10%
Manufacturing Company
8%
Comms Service Provider
6%
University
6%
Healthcare Company
5%
Government
5%
Real Estate/Law Firm
4%
Insurance Company
4%
Media Company
3%
Outsourcing Company
3%
Construction Company
3%
Retailer
3%
Performing Arts
3%
Educational Organization
3%
Transportation Company
2%
Non Profit
2%
Energy/Utilities Company
2%
Legal Firm
2%
Marketing Services Firm
1%
Logistics Company
1%
Wholesaler/Distributor
1%
Consumer Goods Company
1%
Engineering Company
1%
Recreational Facilities/Services Company
1%
Photography Company
1%
Museum Or Institution
1%
Aerospace/Defense Firm
1%
Hospitality Company
1%

Compare Amazon Route 53 with alternative products

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Learn more about Amazon Route 53

Amazon Route 53 was previously known as Route 53.

Amazon Route 53 customers

Hess, Expedia, Kelloggs, Philips, HyperTrack

Related questions

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Product Categories

Product Categories
Managed DNS

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Amazon Route 53 Reviews Summary
Author infoRatingReview Summary
Technical Lead - Cloud at a comms service provider with 1,001-5,000 employees4.5I've used Amazon Route 53 for seven years to manage over 18 domains, appreciating its reliability, DNS failover, and monitoring features, though I wish it included SSL checking and DNS firewall for enhanced security.
General Manager at Vodafone Idea Ltd.4.0We've used AWS for six years to build scalable solutions for enterprise clients, leveraging services like EC2, RDS, and Route 53. It's reliable and feature-rich, though pricing and regional availability could still improve.
Architect at a financial services firm with 5,001-10,000 employees5.0I use Amazon Route 53 for its effective detection and low false positive rates, ensuring important threats are highlighted. However, it needs improvements in timeliness and accuracy to better identify actual threats promptly. Previously, I used Carbon Black and Huntress.
.Net Developer at Freelance4.0I use Amazon Route 53 to manage DNS records for my clients, offering features like failover and geolocation routing. While it's efficient in traffic management, it requires technical knowledge, posing challenges for users without a technical background.
Lead Software Engineer at a tech services company with 1,001-5,000 employees4.5I've used Amazon Route 53 for years to manage DNS, route to ELBs and EC2s, and leverage aliasing. It's stable, scalable, easy to set up, and great for internal routing. I highly recommend it.
Senior Professional I-Software Engineer Lead at Capgemini4.5We use Amazon Route 53 for domain management within AWS, benefiting from its integration, clear documentation, and support for manual or automated management. While it lacks Kubernetes support, its centralization simplifies our operations and billing needs.
Technical Owner at Harman International4.5We utilize Amazon Route 53 for application security and infrastructure setup. Its managed security is a significant advantage over manual open-source solutions. While we benefit from time-saving and security, improvements in S3 access restriction are needed.
AWS Cloud Architect at WHY Global Services4.0I use Route 53 for data transfer and traffic management with various routing policies. Its valuable features include health checks, reliability, availability, and DNS management. Although initial setup improvements aren't our focus, it's essential for monitoring and health checks.