We performed a comparison between Amazon WorkMail and HCL Notes based on real PeerSpot user reviews.
Find out what your peers are saying about Google, Microsoft, Zimbra and others in Email Applications."There is no need for me to set up security."
"Amazon SES can handle a high volume of emails, making it suitable for organizations with large email lists or that need to send a large number of emails on a regular basis."
"It is highly available and scalable. It is also highly reliable. I don't lose any of the messages or emails. If there is an issue where the email sent operation failed, Amazon as a platform ensures that the send operation is retried, and the email reaches its destination. This way, it is highly reliable."
"Amazon SES is very easy to configure."
"The product is very user-friendly."
"The most valuable thing is that emails sent through SES have a delivery rate of greater than ninety percent."
"We use the tool for transactional emails and marketing."
"The best feature is that Amazon SES provides verified email messages."
"HCL Notes has fantastic built-in security. The email and personal communication components are excellent, but they are some applications provided by HCL that Notes previously provided when it was under IBM and Lotus. Everyone wants email, so that's just part of the product. However, more savvy users can build their own solutions for managing information, and that's the great thing about it."
"The most valuable feature is the UI."
"HCL Notes is stable most of the time."
"The product is very stable and scalable."
"The initial setup was easy for me."
"The security and performance of the solution are good even though our platform is variable, except for the mail services."
"It is one of the best products in the world for workflow applications. It works very well for workflows or decisional processes where a task needs to be first approved by someone. After that, the task moves to the next or final stage where another person approves it with some notes or attached documents."
"The solution is practical, good interface, and performs well."
"There is room for improvement in the support. It's just that customer support, though good, takes time to resolve issues."
"When we first set up an email on Amazon SES, they had to verify it, which was not fast enough."
"The product should improve technical support."
"It would be ideal to have detailed data and reporting on email opens, clicks, bounces, and other metrics, as well as integration with other business intelligence tools."
"There is room for improvement in the scalability."
"I would like to see detailed reports on email success and failure rates."
"Email service is definitely a requirement from an enterprise standpoint. Many organizations have their own on-premise email services, which take a lot of memory, backup, and other resources. If we can have a completely managed backup solution where we have a tiered backup or a tiered archival to be able to retrieve emails, it would be great. I would like to be able to retrieve emails in real-time (hot retrieval), over the 90-days period (warm retrieval), and over the one-year period (cold retrieval). It would be useful to have tiered backup and retrieval. It would help us in managing emails better and have a better backup solution. So, backup is something that we require."
"The only issue is the price, which is far too expensive."
"There is a chat component but it does not work properly."
"Web support is very old and needs an upgrade. We can handle a different password for the client to access the mail services, compared to the web services. We need to implement many other components to get access to the web access. There could be a feature to interpret if the web access is available from any end-user equipment."
"I would like to see integration with other solutions."
"The loading time can be excessive."
"The interface could be more user-friendly. Some additional trainings could be added as well."
"We had trouble connecting this solution to the database from Microsoft. We have done it, although it can be easier."
"The solution could improve by adding some more features."
"It is a heavy program and uses more resources than an email client should."
Amazon WorkMail is ranked 5th in Email Applications with 9 reviews while HCL Notes is ranked 7th in Email Applications with 12 reviews. Amazon WorkMail is rated 8.6, while HCL Notes is rated 8.0. The top reviewer of Amazon WorkMail writes "Reliable with good deliverability and the ability to expand". On the other hand, the top reviewer of HCL Notes writes "Accessible from any device, good support, and works very well for emails, document sharing, and workflows". Amazon WorkMail is most compared with Google Workspace, Microsoft Exchange Online, ZeptoMail, SendGrid and MailChimp, whereas HCL Notes is most compared with HCL Verse, Microsoft Exchange, HCL Domino, Google Workspace and Microsoft Exchange Online.
See our list of best Email Applications vendors.
We monitor all Email Applications reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.