Amazon WorkMail vs MailChimp comparison

 

Comparison Buyer's Guide

Executive Summary
 

Categories and Ranking

Amazon WorkMail
Ranking in Cloud Email
3rd
Average Rating
8.6
Number of Reviews
9
Ranking in other categories
Email Applications (5th)
MailChimp
Ranking in Cloud Email
2nd
Average Rating
8.2
Number of Reviews
32
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of June 2024, in the Cloud Email category, the mindshare of Amazon WorkMail is 2.4%, down from 18.9% compared to the previous year. The mindshare of MailChimp is 18.3%, down from 19.3% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Cloud Email
Unique Categories:
Email Applications
6.8%
No other categories found
 

Featured Reviews

Rastu Singh - PeerSpot reviewer
Jan 6, 2023
Reliable with good deliverability and the ability to expand
We'd like to see the following improvements: * A/B testing. The ability to create and send multiple versions of an email to a small subset of an email list and then use data on which version performed better to inform future email campaigns would be helpful. * Email scheduling. We need the ability to schedule emails to be sent at a specific date and time in the future rather than being sent immediately. * Email personalization. We'd like the ability to insert personalized elements like a recipient's name or location into emails using data from an organization's systems. * Advanced analytics. It would be ideal to have detailed data and reporting on email opens, clicks, bounces, and other metrics, as well as integration with other business intelligence tools. * Advanced spam filtering. We need additional spam filtering options beyond the basic spam filtering already provided by SES, such as blocking specific types of content or customizing the spam filter's thresholds.
LuisYndigoyen - PeerSpot reviewer
Nov 7, 2022
Great templates, easy to configure and offers A/B testing functionality
We use the solution for marketing communication. Any marketing is sent via MailChimp. If a lead doesn't complete the onboarding process, we'll let them know about some new feature or some new business offer.  It allows the marketing team to run everything by themselves. It allows them to be very…

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The most valuable thing is that emails sent through SES have a delivery rate of greater than ninety percent."
"The best feature is that Amazon SES provides verified email messages."
"There is no need for me to set up security."
"It is highly available and scalable. It is also highly reliable. I don't lose any of the messages or emails. If there is an issue where the email sent operation failed, Amazon as a platform ensures that the send operation is retried, and the email reaches its destination. This way, it is highly reliable."
"Amazon SES can handle a high volume of emails, making it suitable for organizations with large email lists or that need to send a large number of emails on a regular basis."
"The product is very user-friendly."
"We use the tool for transactional emails and marketing."
"Amazon SES is very easy to configure."
"MailChimp has many capabilities."
"It allows for dragging and dropping, which is much faster than writing HTML and CSS."
"The email scheduling has been quite useful."
"I use Mailchimp for digital marketing purposes, such as creating and managing email campaigns, collecting data, and integrating with WordPress websites."
"MailChimp's most important functionality is its automation feature."
"Running email campaigns is easy and straightforward."
 

Cons

"When we first set up an email on Amazon SES, they had to verify it, which was not fast enough."
"There is room for improvement in the support. It's just that customer support, though good, takes time to resolve issues."
"It would be ideal to have detailed data and reporting on email opens, clicks, bounces, and other metrics, as well as integration with other business intelligence tools."
"Email service is definitely a requirement from an enterprise standpoint. Many organizations have their own on-premise email services, which take a lot of memory, backup, and other resources. If we can have a completely managed backup solution where we have a tiered backup or a tiered archival to be able to retrieve emails, it would be great. I would like to be able to retrieve emails in real-time (hot retrieval), over the 90-days period (warm retrieval), and over the one-year period (cold retrieval). It would be useful to have tiered backup and retrieval. It would help us in managing emails better and have a better backup solution. So, backup is something that we require."
"The only issue is the price, which is far too expensive."
"There is room for improvement in the scalability."
"I would like to see detailed reports on email success and failure rates."
"The product should improve technical support."
"It needs more formatting flexibility, such as the ability to wrap text around photos."
"The solution should improve its reporting feature. There should be more transparency around API development. At the moment, the clients are pushing custom API into the mail, so we don't have too much visibility regarding what endpoints they're pushing the data into."
"The solution could be easier to use."
"I don't have any issues with the service."
"A standalone system for private servers would be ideal."
"Mailchimp could be more user-friendly for setting up WordPress websites. Some of the complex settings can be time-consuming to configure. So, setting up Mailchimp for WordPress websites can be time-consuming for an average user."
 

Pricing and Cost Advice

"The solution should improve its price."
"It's very cheap. The cheapest among all the services available."
"WorkMail does require a license, it is, per user."
"I primarily use the free version, but sometimes, for specific client needs, we may have to purchase different versions or packages."
"MailChimp is affordable."
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Top Industries

By visitors reading reviews
Computer Software Company
18%
Government
10%
Comms Service Provider
8%
Media Company
7%
Computer Software Company
17%
Financial Services Firm
11%
Comms Service Provider
9%
Real Estate/Law Firm
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about Amazon WorkMail?
We use the tool for transactional emails and marketing.
What is your experience regarding pricing and costs for Amazon WorkMail?
WorkMail is very expensive. We have lost several clients because it is too expensive. WorkMail is a bit expensive per user. That is something they must correct. They provide excellent service, but ...
What needs improvement with Amazon WorkMail?
I would like to see detailed reports on email success and failure rates.
What do you like most about MailChimp?
I use Mailchimp for digital marketing purposes, such as creating and managing email campaigns, collecting data, and integrating with WordPress websites.
What is your experience regarding pricing and costs for MailChimp?
I primarily use the free version, but sometimes, for specific client needs, we may have to purchase different versions or packages. So, I use a combination of the free version and paid plans depend...
What needs improvement with MailChimp?
Mailchimp could be more user-friendly for setting up WordPress websites. Some of the complex settings can be time-consuming to configure. So, setting up Mailchimp for WordPress websites can be time...
 

Comparisons

 

Also Known As

Amazon SES
No data available
 

Learn More

 

Overview

 

Sample Customers

Expedia, Intuit, Royal Dutch Shell, Brooks Brothers
The Atlantic, WNYC, Sierra Nevada, New York Times
Find out what your peers are saying about Amazon WorkMail vs. MailChimp and other solutions. Updated: May 2024.
787,817 professionals have used our research since 2012.