Zapier Reviews

Currently, we are a software company called ClickTipp, and we built a connector in Zapier for our application to access the API. We use Zapier to implement templates for customers, making it easier for them to integrate with our tool. We cannot build a native integration to all tools such as JotForm or Typeform, so we consult our customers to use applications such as Zapier, Make, and N8N. Zapier is the tool with the most connectors and has been quite forward in that case.

In our business processes, we worked with it, but we are switching now because the use cases were connecting our help desk to our product planning tool and then to our development project management tool, from Helpscout to Productboard and from Productboard to Jira.

I have employed multi-step automation workflows in my tasks, taking data directly to Productboard to plan new ideas and insights, and doing some aggregation.

From my perspective, Zapier is a tool that has the most connectors. They have approximately 7,000 connections. That is the most important feature for Zapier, and that is why they are where they are currently in the market.

When working with Zapier, it is easier for customers to use because it has a clear structure compared to Make and N8N, which have a more free structure. With Zapier, there is no need to deal with technical JSON characters. You can start from scratch without paying anything, which is great, but Zapier can get quite expensive fast.

Zapier's use case is similar to that of Pipedream, but the only big difference is that the former would have in-built functionalities to offer to users, especially in the areas concerning products like Google Sheets or HubSpot. Zapier is more seamless to use due to its in-built features, but sometimes there would be issues with bugs or Zaps not firing, so there are certain nuances you have to play with in Zapier that are not very understandable unless you actually check if Zaps are fired and see if it works for yourself.

Like in Pipedream, if users don't want to rely on custom codes, Zapier ensures that it fires one to ten records a day that users need to move or transform data. Zapier is made a lot simpler, considering the use cases for which the product is built, so that users can deal with and ensure that it provides better quality easily.

Zapier is a third-party automation software that connects other applications to each other. I use it to track the clicks I make. Zapier Automation can delete records automatically or add records with certain links between the contact and the opportunity. It can connect to your QuickBooks software, grab accounting data, and bring it into your opportunity. If you want to integrate with PandaDoc and you want to see the status of the e-signature document and at what price it is, you can then put that data back into the opportunity record so it's always updated in Insightly and get your dashboard reports.

I build out integrations for my clients and we can track how many tasks, clicks, or inputs Zapier can save. It saved them millions of clicks which prevented them from having to hire more and more people. My clients spend $80,000 to $200,000 a year on each employee's salary. If I can make it more efficient for them to use Insightly by implementing Zapier Automation all throughout our system, all modules, leads, opportunities, projects, contacts, organizations, and taking advantage of tracking time, then they don't have to hire someone else because that expert-level employee is doing accounting work or tax work and doesn't have to make them 20 clicks to get something done. It is already right there. Clients know when that employee is having trouble based on the time they need to complete a task. Zapier triggers an alert and says this employee needs help on this specific task. It comes in all forms of how it helps the business because it's really general automation.

I am using it for automation – any kind of automation that we use along with other tools within the organization.

There are a few valuable features, like the stability that it comes with and also the number of features that it offers. I've used other services like Pabbly, but they don't offer similar numbers of applications that Zapier has or allows to integrate with – it's maximum.

We use Zapier to connect AirTable to other apps that live on Zapier's platform, like QuickBooks, Google Drive, and Google Docs. We also use Zapier for automated document creation utilizing webhooks, pulling in data from a WordPress site or form software into AirTable. When consulting a client and trying to connect different apps, I often utilize Zapier if it can't be done through AirTable's automation.

Webhooks are the most valuable feature of Zapier.

It is very extensive when it comes to the integrations it has. So if a particular tool that I'm looking for does not have integrations with Make or n8n, then I'll check whether it has Zapier.

If it does, I use it only for that particular workflow. So I use it only when I cannot use Make or n8n.

There are tools that don't connect with n8n or enable integration by default. So it means that I'll have to use Zapier because Zapier luckily has a wide range of integrations, I would say. So for those kinds of use cases, I think it still works, giving it a shot instead of trying to build your own custom integrations using code. 

So that way, it's still worth the money. But if Make or n8n has an integration, I would definitely go ahead with them and not with Zapier.

I use Zapier for my customers, especially those who have already started using Zapier to create automation between their applications. Also, it is a very competitive tool in the market.

Zapier's interface, for me, is the solution's greatest value proposition. It is designed and developed for people who don't have a clue about what they're trying to do. It has a very user-friendly interface. It is definitely designed for non-technical people. For example, you ask an accountant who only works with Google Sheets to develop automation using Zapier, and the accountant will be able to do it in an hour. So, it is very easy.

Our primary use case for Zapier is to get leads from our Google Ads landing pages. We also send leads from our Calendly appointments with it and then send those to Salesforce.

With the previous CRM we were using – the Google Ads landing pages we had – we were collecting leads manually. That process was not efficient and took a sales team a lot of time to insert these leads manually. Currently, the process is smooth and we use Zapier to collect the leads for us.