SAP SuccessFactors Learning Reviews

Typically, I use SAP SuccessFactors Learning for a set of consultants in my team, and we are also working with a client in the banking BFSI sector to help them in both areas.

We provide implementation and managed services for our customers.

I need to figure out what benefits we need and what we are using exactly for managing compliance training in SAP SuccessFactors Learning.

SAP SuccessFactors Learning supports our learning initiatives in terms of workforce planning and workforce analytics, with cost integrations such as salary from SAP HCM. If anyone lacks problem-solving skills, we need to do all the experimentation ourselves; it involves much customization, and we provide one solution.

The implementation of SAP SuccessFactors Learning has definitely impacted our operational efficiency and cost savings. It has been helping significantly, as for my team of three consultants, ramping up our knowledge quickly has enabled us to prepare the client's team of eight effectively.

We have been using SAP SuccessFactors Learning to educate employees on various topics. It helps create content and review the number of employees who have completed training and their knowledge of those topics.

SAP SuccessFactors Learning has been used for business training, security learning, and educating people about new tools. It offers content creation options and provides insights into employee education progress. It also manages the employee self-service portal, allowing employees to manage leave balance and other requirements.

We are using SAP SuccessFactors Learning for learning, relative human resources, performance management, development, objectives, continuous performance, Abbas learning, job profile, subscription, recruiting, onboarding, offboarding, compensation, payroll. These are the usual use cases for this solution.

The solution has definitely saved time for staff. It has helped provide staff with online training without cost, which minimizes training expenses and lowers the manual workload. It has also enabled health declarations and remote working during the COVID-19 pandemic.

The solution is a user-friendly application for learning, designing, and setting up courses. Industries, like healthcare, have unique training requirements. Healthcare often involves KPI-based learning activities and hospital certifications for each department. While other learning providers offer KPI-based processes, SuccessFactors lags in this industry.

Professionals have to design or modify the application based on KPIs. It is divided into modules such as performance and compensation. They have fragmented the entire HR process into modules. From a healthcare perspective, KPI-based Learning combines performance and learning. In SuccessFactors, Performance, Learning, and Development are separate modules. Combining these three for Learning development and a KPI model requires procuring three modules. There is integration, but this integration may not be the ideal solution for healthcare requirements.

Some applications offer exclusive learning modules with built-in KPIs. For example, some platforms have KPIs integrated into the learning module.

Many customers want to have content creation capabilities integrated between their learning platforms. For instance, they may desire a content creator tool like Comfy or the ICC format. Consequently, they might expect SAP to provide free content creation tools as part of their SAP SuccessFactors Learning licenses. This would foster a stronger community, regardless of whether customers utilize these tools. SuccessFactors Learning solely serves as a plain learning experience platform without any pre-existing content.

SAP SuccessFactors Learning is very user-friendly. The solution's various modules, like the recruitment module, the EC (employee central) module, and the performance module, are all good.

SAP SuccessFactors Learning doesn't have a punch-in and punch-out facility. Although the solution has integrations, it doesn't have an inbuilt punch-in and punch-out facility.

The solution has the facility of marking attendance and applying for leaves but doesn't have a punch-in and punch-out facility. For example, if someone starts their day in the morning, they must punch in somewhere on a third-party tool that integrates with the SAP SuccessFactors Learning.

SAP SuccessFactors Learning offers a comprehensive suite of features for training management. It allows us to create training plans, maintain budgets, and define costs. The solution automatically calculates costs and offers extensive integration capabilities with virtual learning platforms such as Teams and WebEx. It allows for smooth integration with other OCN applications.

The platform now offers an improved user interface with options like custom cards and banners that enhance the user experience. Earlier, we had to use applications like Jam to enhance learning interactively, but now everything can be handled within SAP Learning.

We use the learning system to assign different courses to employees based on their groups and roles within the company.

Some valuable features include assigning various courses to employees based on their groups and roles, as well as providing specialized training for new hires.

One valuable aspect of SAP SuccessFactors Learning is its stability and established customer base, particularly evident in modules like Employee Central. Its uniqueness and robust features make it a valuable tool. 

One area I would like to improve in SAP SuccessFactors Learning is the overall user experience and product feedback loop. Drawing from my experience with Oracle, where user feedback was integral, I believe SAP could benefit from a similar approach to enhance usability and address concerns, especially regarding stability and complexity, particularly in modules like Employee Central.