SAP Process Orchestration Reviews

Vendor: SAP

4.1 out of 5

34 reviews
91% willing to recommend

What is SAP Process Orchestration?

SAP NetWeaver Process Integration facilitates the integration of business processes that span different departments, organizations, or companies. SAP PI is based on general standards so as to enable 3rd-party systems to be integrated. At the center of SAP PI is an XML-based communication that uses HTTP (Hyper Text Transfer Protocol). Irrespective of the scenario used, the application-specific contents are transferred in messages in user-defined XML eXtensible Markup Language) from the sender to the receiver either via the Integration Server, or directly between the systems involved. SAP PI can be installed in different ways: Dual usage type installation: Based on both AS ABAP and AS Java. and Advanced Adapter Engine Extended (AEX): Based on AS Java only.

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SAP Process Orchestration is the #2 ranked solution in top Business-to-Business Middleware solutions. PeerSpot users give SAP Process Orchestration an average rating of 8.2 out of 10. SAP Process Orchestration is most commonly compared to Informatica Intelligent Data Management Cloud (IDMC): SAP Process Orchestration vs Informatica Intelligent Data Management Cloud (IDMC). SAP Process Orchestration is popular among the large enterprise segment, accounting for 63% of users researching this solution on PeerSpot. The top industry researching this solution are professionals from a manufacturing company, accounting for 16% of all views.

Buyer's Guide

SAP Process Orchestration

July 2025

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Featured SAP Process Orchestration reviews

Vasanth Kumar Sabaapathi

Senior Lead Architect at a manufacturing company with 1,001-5,000 employees

SAP is already trying to make improvements for SAP Process Orchestration by releasing updates every quarter, including patches and modules, and from a security standpoint, while it's a tightly coupled tool, they are introducing a lot of enhancements aligned with current market trends. There are standard contents readily available for starting integrations, which suit around 90% of every industry across verticals including pharma, manufacturing, and employee data central with SuccessFactors integration. Regarding functionality-wise improvements in SAP Process Orchestration, they are now incorporating the Salesforce system. Previously, we needed to rely on a third-party adapter for integration within SAP, but now they are building their own adapters to connect with Salesforce. Additionally, there are options like data connectors using Ariba coming up with SAP Process Orchestration. There's much more to explore, especially as they release new patches, enhancements, and adapters each quarter.

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Laxman Molugu

Chief Executive Officer at Saanvi systems inc

For organizations that operate within an SAP ecosystem, SAP Process Orchestration is recommended due to its cost-effectiveness and the availability of valuable prepackaged content. It is important to consider the needs of your industry, as SAP Process Orchestration may not meet all requirements in consumer-oriented sectors. I'd rate the solution eight out of ten.

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Vishal Khare

IT manager at Electrolux Home Products

It is a pretty scalable solution. You can use the tool for small integrations and large integrations. From a use case perspective, all the people, around 3,000 employees, use the tool in my organization since some form of the product's integration capabilities are used in the company and have their own requirements of interfaces. There are no plans to increase the use of the solution in my company. My company has a couple of managers and developers to do the coding and mapping in SAP PI/PO. If I talk about the APAC region, I have almost eight to ten people who take care of the tool's complete technical area.

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SAP Process Orchestration mindshare

As of July 2025, the mindshare of SAP Process Orchestration in the Business-to-Business Middleware category stands at 7.5%, down from 11.7% compared to the previous year, according to calculations based on PeerSpot user engagement data.

Business-to-Business Middleware

PeerResearch reports based on SAP Process Orchestration reviews

Type	Title	Date
Category	Business-to-Business Middleware	Jul 29, 2025	Download
Product	Reviews, tips, and advice from real users	Jul 29, 2025	Download
Comparison	SAP Process Orchestration vs MuleSoft Anypoint Platform	Jul 29, 2025	Download
Comparison	SAP Process Orchestration vs webMethods.io	Jul 29, 2025	Download
Comparison	SAP Process Orchestration vs IBM Sterling B2B Integration Services	Jul 29, 2025	Download

Title	Rating	Mindshare	Recommending
Informatica Intelligent Data Management Cloud (IDMC)	4.0	4.1%	93%	185 interviews Add to research
MuleSoft Anypoint Platform	4.0	11.1%	92%	59 interviews Add to research

Valuable Features

SAP Process Orchestration offers valuable features like seamless integration with backend systems, extensive adapter collection, and strong monitoring tools. It excels in flexibility, allowing integration with SAP and non-SAP systems through versatile APIs. Its architecture supports high availability, stable operations, and ease of troubleshooting. Adapters such as File, SFTP, JDBC, SOAP, and REST enhance connectivity. Java Message Service guarantees delivery, while the prepackaged content and automation streamline business processes and integrations efficiently.

"SAP Process Orchestration offers easy maintainability and is a very flexible tool that easily adapts to any integration standards and artifacts that are readily available."
"Overall, I would rate SAP Process Orchestration a 10 out of 10."
"Orchestration is beneficial for us."

Room for Improvement

SAP Process Orchestration requires better data handling, technical support, and pricing. Improvements are needed for customization, monitoring, cloud migration, and security features. The user interface appears outdated and challenging for new users. API management, flexible adapters, and pre-delivered content should be enhanced. Downtime during upgrades and system costs are concerns. The market shift to cloud integration compels existing users to consider alternatives, as ongoing support investments decrease.

"The user interface of SAP Process Orchestration should be more modern to enhance its appeal. It can seem complicated and outdated to new users."
"There are two main areas for improvement: performance and cost."
"SAP should improve the user interface, as it often lacks modern features and aesthetic appeal."

Pricing

SAP Process Orchestration is priced higher than some competitors, but users acknowledge its quality and comprehensive package. Licensing is typically based on a yearly contract per core, with fees for certain custom adapters like B2B. Maintenance costs can add to expenditures. While some find the solution expensive, many consider it reasonable compared to market alternatives. Pricing varies by client type and contract, and additional costs may apply for on-premise infrastructure.

"The product is not a low-priced solution, but I can say that it is competitively priced in the market."
"Normally, you will have to choose CPU-based licensing...I rate the tool price a five out of ten."
"We subscribe to annual licenses, and the competitive license cost is reasonable."

Popular Use Cases

Organizations primarily use SAP Process Orchestration for integration purposes, linking SAP and non-SAP systems seamlessly. It supports data and message exchanges, enabling synchronized and asynchronous integrations through various protocols like SOAP, REST API, and JDBC. Users utilize it for complex workflow designs, data transformation, and communication between internal and third-party systems. The platform serves as middleware, enhancing security and facilitating B2B and EDI processes across diverse applications and technologies.

Service and Support

SAP Process Orchestration support receives mixed feedback. Response times can be slow, with delays and decreased priorities noted, but technical expertise and willingness to assist are commendable. Satisfaction varies based on contract level, with MaxAttention offering better service. While some find support prompt and knowledgeable, others cite lengthy interactions. The stability of newer releases reduces reliance on support. Users suggest improvements in response speed and process efficiency. Ratings range widely, reflecting diverse experiences.

Deployment

Initial setup of SAP Process Orchestration is generally straightforward, with deployment often taking one to two days and rarely exceeding a week. It is perceived as easier compared to previous versions and demands minimal personnel for deployment and maintenance. Some users highlighted the simplicity brought by cloud hosting. The complexity varies based on company needs and integration requirements. Prepackaged content and simple installation methods further facilitate the process. However, some found it moderately challenging.

Scalability

SAP Process Orchestration is known for its scalability, handling both large and small organizations with ease. Many users have implemented server nodes to accommodate increased traffic. While some find scalability straightforward with added maintenance and expertise, others point out challenges in cloud environments. It often rates between seven and nine for scalability, though some note performance issues under heavy data loads. Organizations use it widely for integrating various components, demonstrating adaptive and effective scalability.

Stability

SAP Process Orchestration is recognized for its robustness, with many expressing satisfaction with its stability. Users frequently rate its stability high, noting it rarely experiences crashes or glitches during standard use. Maintenance and upgrades are the only instances where downtime occurs. It's acknowledged for improved performance and agility. Some highlight occasional issues such as hang-ups, affecting usability. However, most agree the system is reliable and stable, meriting ratings between seven and ten.

These insights are based on the in-depth reviews provided by peers to help you make a better buying decision.

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