Overall, the best features of Proofpoint Email Protection in my opinion are that their systems worked and they owned their mess-ups. I had some early issues early on in the relationship, and they said that the problem was theirs and they did things to fix it. I measure a vendor by how they deal with meeting their promises and getting things done as they said they would, and when things mess up, whether they own it and take care of it. They did both of those things. Feature-wise, what I appreciate most about Proofpoint Email Protection is that their bread and butter is their email security gateway. That provides top-level, best of breed protections for email services. Then they provide a set of support suites around that to support implementation of security postures. Proofpoint Email Protection is improving on the level of visibility it provides when it comes to people-based risk within my organization. They have a tool that identifies the most attacked people, called VAPs. It helps me understand who in the organization is being attacked most. They also allow me to identify people who are VIPs, so I can provide reporting on what is happening to them. In general, their visibility is very good on what happened to a message, what was processed, and what was delivered. I can see the characteristics of that message, the recipients, and the senders. This gives me great visibility into the email flow.
