

Proofpoint Email Protection and Mimecast Advanced Email Security are leading competitors in the email security sector. User reviews suggest that Proofpoint has a slight advantage in threat detection capabilities, while Mimecast offers better integration and usability.
Features: Proofpoint Email Protection stands out for its spam filtering, protection against business email compromise attacks, and advanced threat detection using TAP and TRAP. Its AI-driven detection provides a robust defense mechanism. Mimecast Advanced Email Security features strong filtering, targeted threat protection, and a user-friendly management console, enhancing usability and integration with enterprise systems.
Room for Improvement: Proofpoint users desire better integration in complex environments, enhanced interface customization, and improved phishing threat detection. Mimecast users highlight the high cost as a concern, along with the need for better identity protection and flexible email handling. Both could benefit from reduced pricing and simpler management interfaces.
Ease of Deployment and Customer Service: Proofpoint supports deployment across public, private, and hybrid clouds, with user feedback noting strong technical support despite variability in responsiveness. Mimecast is praised for seamless deployment in public and hybrid clouds but sometimes criticized for support inefficiencies, though generally known for its reliable setup process.
Pricing and ROI: Proofpoint's higher price is offset by effective spam and phishing threat reduction, leading to significant ROI. Despite its high pricing, Mimecast's robust security features and integration capabilities offer a good investment return by preventing costly breaches.
There is definitely a return on investment when using Mimecast, as it blocks phishing emails, reducing the risk of significant financial losses.
The ideal situation would be to have all these portals combined into one unified dashboard.
The time required for email investigations and responses has changed with Proofpoint Email Protection's visibility and automation.
Proofpoint Email Protection is easy to transition to and does not take much time for any organization to implement.
Support personnel are hesitant to engage in remote sessions, preferring to share documentation via email.
Mimecast technical support is generally quite good.
I would rate my experience with technical support of Mimecast Email Security between seven and eight out of ten for their support.
I am familiar with the granular policy control feature of Proofpoint Email Protection, and I find their support excellent for modifying those policies.
I rate customer support a three out of ten mainly because of the phishing attacks that are getting through.
Sometimes I get some really great responses and analysts, but sometimes when their cloud services have a failure, they are slow to respond and tell me about it, though they have been improving.
If Mimecast Email Security introduces API solutions, it will dominate the market.
Proofpoint is scalable for multi-site organizations with thousands of users.
Proofpoint Email Protection is a scalable solution that very much fits our capacity requirements.
They confirm it's a good solution where only one or two rare emails get through, while the rest are properly blocked without any issues.
It was very rock solid.
When evaluating the stability of Proofpoint Email Protection in regards to downtime, bugs, and glitches, it comes and goes in waves.
A lot of emails were missed despite being known samples.
Mimecast Email Security is somewhat expensive compared to the competition in the Indian market.
We discussed the phishing aspect, the DNS system, and the key rotation.
The older legacy user interface just took a little to work with, and the new unified interface, as it was able to do more and more of the functionality of the old one, the product just got easier and easier to use.
Proofpoint could expand its phishing detection capabilities to improve its efficiency.
More security could be implemented.
The pricing is higher for Mimecast, particularly for the Indian market, where it is considered expensive.
Customers pay around $90,000 yearly for a 1,000-user organization, with the subscription license being the main expense, apart from implementation fees.
Given my other experience with other vendors, I think they are a bit on the high end and a bit on the pricey end for the email security functionality that we were using.
Additional costs do come in, but it enhances security.
A distinct advantage of Mimecast is its ability to block phishing and impostor attacks, which are significant threats currently.
One of the most useful features is the threat remediation module, which can be used to remove malicious emails that may have been delivered or manually remove them.
Mimecast Email Security includes the best gateway solution across all Cisco, Trend Micro, and other solutions.
The main feature I find most effective is that Proofpoint Email Protection scans emails and quarantines the doubtful ones.
The most beneficial feature of Proofpoint Email Protection is mostly spam filtering; it was very efficient, and we were very happy with the functionality as only relevant emails were allowed for mailboxes.
I appreciate that it's the industry leader, and its firewalling is very easy to manage and implement.
| Product | Market Share (%) |
|---|---|
| Proofpoint Email Protection | 20.9% |
| Mimecast Email Security | 16.5% |
| Other | 62.6% |

| Company Size | Count |
|---|---|
| Small Business | 17 |
| Midsize Enterprise | 7 |
| Large Enterprise | 11 |
| Company Size | Count |
|---|---|
| Small Business | 22 |
| Midsize Enterprise | 15 |
| Large Enterprise | 19 |
Mimecast Advanced Email Security provides essential features like spam filtering, email archiving, and threat remediation, enhancing email protection. Its integration with Microsoft 365 and user-friendly administration console improve usability while blocking phishing and imposter attacks.
Mimecast Advanced Email Security is an important tool for organizations combating email threats such as phishing and malicious attachments. Acting as a cloud-based email gateway, it delivers threat protection and email archiving while supporting compliance requirements like HIPAA. Features such as URL inspection, identity protection, impersonation policies, and DMARC Analyzer ensure robust security. Despite its comprehensive capabilities, users find pricing high with room for improvement in detection rates and interface simplification. Additionally, blocking flexibility and outbound mail server blocklisting challenges signal areas for enhancement.
What are the key features?Mimecast Advanced Email Security is deployed across industries like healthcare, finance, and legal sectors where email threats are prevalent. Companies leverage phishing detection, data compliance, and behavior analysis with ease due to its scalable and cloud-based capabilities. Its robust features support enhanced protection and communication integrity.
Proofpoint Email Protection provides powerful filtering against spam, phishing, and malware, leveraging effective threat detection and blocking capabilities. This solution integrates smoothly with platforms like Office 365, offering a user-friendly dashboard for seamless operations.
Proofpoint Email Protection focuses on email security, ensuring protection against phishing, malware, and spam. It includes features like URL scanning, anti-phishing, anti-virus protection, and sandboxing for comprehensive threat analysis. Its advanced analytics through TAP and TRAP, along with strong integration abilities, make it appealing for handling email threats. While scalability and ease of deployment are advantages, challenges such as integration in complex environments, the cost, and limited local support require attention. Enhancements in search functionality, email encryption, and improved phishing detection are also needed.
What are the key features of Proofpoint Email Protection?
What benefits and ROI should users look for in reviews?
Industries adopting Proofpoint Email Protection include finance, healthcare, and education sectors, which benefit from its robust email security measures. Educational institutions prioritize safe communication for staff and students, while healthcare organizations focus on protecting sensitive patient data. Financial services benefit from preventing data breaches and fraud through advanced threats management.
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