Darktrace vs Proofpoint Email Protection comparison

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12,858 views|10,247 comparisons
97% willing to recommend
Darktrace Logo
423 views|346 comparisons
93% willing to recommend
Proofpoint Logo
2,085 views|1,560 comparisons
94% willing to recommend
Comparison Buyer's Guide
Executive Summary
Updated on Jan 17, 2024

We compared Darktrace and Proofpoint Email Protection based on our users reviews in six parameters. After reading the collected data, you can find our conclusion below:

  • Ease of Deployment: Darktrace's setup experience is mixed, with varying degrees of difficulty and time required. However, once set up, it demands minimal maintenance. In contrast, Proofpoint Email Protection setup is generally considered easy and straightforward, although some users mention confusion with the installation model. Some users even offer instructions for customers who are unfamiliar with DNS settings.
  • Features: Darktrace stands out with its extensive AI capabilities and diverse models, which effectively identify potential threats and weaknesses. Its customizable triggers and alerts, along with its ability to monitor network traffic, provide valuable insights into abnormal activity. Meanwhile, Proofpoint Email Protection is commended for its user-friendly interface, robust data loss prevention measures, reliable antivirus and spam protection, and informative dashboards. With additional features such as sandbox environments, targeted attack protection, email filtering, scalability, and strong security, Proofpoint offers comprehensive protection.
  • Room for Improvement: In terms of room for improvement, Darktrace could focus on addressing false positives, simplifying configurations, adjusting pricing, improving integration capabilities, enhancing automated response setup, and providing more user-friendly interfaces. As for Proofpoint Email Protection, there is room for improvement in terms of cost, user experience, interface, availability of trials, and customization options.
  • Pricing and ROI: Based on user feedback, Darktrace is seen as having a costly setup, particularly for smaller businesses. The expense is attributed to its per-device licensing structure, which can be burdensome for organizations with a large number of devices. In contrast, reviews regarding the pricing of Proofpoint Email Protection are diverse. While some users consider it expensive, others find it reasonable. Overall, the affordability of Proofpoint Email Protection differs based on individual reviews. Darktrace has been effective in enhancing security measures and detecting vulnerabilities, leading to improved returns on investment. Conversely, Proofpoint Email Protection has proven to be economically advantageous by reducing costs and outperforming rival products in terms of threat interception.
  • Service and Support: Darktrace receives high ratings for their customer service and support, with customers praising their responsiveness and proactive approach. Proofpoint Email Protection's support is also highly regarded, with reviewers commending its intuitiveness and excellent assistance. However, some reviewers noted occasional time zone mismatches with support operations.

Comparison Results: Users praise Darktrace for its valuable features, detection capabilities, autonomous nature, behavioral analytics, and AI capabilities, making it a valuable tool for network security. However, Darktrace is acknowledged as complex and expensive, with some users finding it challenging to set up. In contrast, Proofpoint Email Protection receives praise for its ease of use, fast deployment, and reliable technical support. The pricing of Proofpoint Email Protection has mixed feedback, but the support is highly regarded. Overall, Darktrace may have an advantage in advanced threat detection, while Proofpoint Email Protection may have an advantage in simplicity and support.

To learn more, read our detailed Darktrace vs. Proofpoint Email Protection Report (Updated: January 2024).
768,857 professionals have used our research since 2012.
Featured Review
Quotes From Members
We asked business professionals to review the solutions they use.
Here are some excerpts of what they said:
Pros
"Microsoft Defender for Office 365 is a stable solution.""The technical support is good and quick to resolve issues.""Some of the valuable features on the email side are anti-phishing, anti-malware, and Safe Links.""The two main features that prove most beneficial for us are URL scanning and attachment scanning.""The most valuable feature is protection against malicious links, fishing, and impersonation. You can train people to be aware of these threats, but they're not always careful. When they're using their phones between meetings, they click on a link, and it's game over.""The product's scalability is good.""It also gives the vulnerability status according to the versions you have selected. Let's say you have Google Chrome. It mentions the versions it has, and it updates. Within two hours of an update, it is reflected in the dashboard. That's really nice to have.""The initial setup is straightforward. You just add the license, click it, and then you can set up the rules. It is quite simple."

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"Darktrace is extremely stable.""The most valuable feature is the solution's ability to trim out the false positives and point your attention to the real important stuff.""The active threat dashboard is the most valuable feature of this solution.""t was pretty as far as the granularity of what you were getting out of it.""I am impressed with the product's ability to give insights into network traffic.""The most valuable feature is that it works autonomously.""I find it very good in the way that they show the past events, including the attack history.""We liked their approach to identifying intrusions or network anomalies using AI."

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"Proofpoint Email Protection's advantage is that, when it's working properly, it tends to catch more threats as compared to other products.""URL scanning and online relay service are the most valuable features of Proofpoint Email Protection.""The solution blocks malicious emails containing viruses and malware and reduces them out of spam.""The setup was easy.""The anti-spam features are excellent on the email firewalls.""Proofpoint Email Protection is the best solution from the perspective of email security.""As a cloud-based product, it can scale well.""The most valuable feature of Proofpoint Email Protection is the dashboards and their visibility, easy configuration, and artificial intelligence. Additionally, the reports are very important and helpful."

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Cons
"The UI needs to be more user-friendly.""The phishing and spam filters could use some improvement.""You should be able to deploy Defender for every subscription without the need to add servers.""Microsoft sometimes has downtime, and we'll get several incidents coming in back to back. We have a huge backlog of notifications, many of which may be false positives. However, there might be serious alerts, so we can't risk dismissing all of them at once.""Configuration requires going to a lot of places rather than just accessing one tab.""Microsoft wants its well-paying customers to finish testing some of its half-baked products, find bugs, and report bugs back to Microsoft's team, which is a little frustrating for those who have to manage it and roll it up to thousands of people across the organization.""Microsoft Defender for Office 365 should improve the troubleshooting tools. It's unclear whether the device is blocked at the firewall level or at the device itself. The granularity needed for troubleshooting is currently lacking. From my perspective, Microsoft should address this issue to benefit many users who likely share the same sentiment.""Microsoft Defender for Office 365 must improve the overall management style, including the GUI. It also needs to change the filters so that it is easy to whitelist and blacklist data."

More Microsoft Defender for Office 365 Cons →

"One thing that I would like to look at going forward is to have a fully automated network infrastructure that is monitored automatically real-time, and that gives me this kind of capability where I would be able to look at my network at any given time and see the state of my network. With Darktrace, at the moment, I have to almost put in a date and tell them that want you to give me data from this date to this date. I don't want that. I want a fast solution in which it doesn't matter when I log into the application. Whenever I log in, I must be able to see my network and run a report. In other words, if I go in now and I say, "Give me a full report of what happened today, it must be able to give me that. It mustn't just be limited to a seven-day period, for argument's sake. It must be able to give me real-time and day-to-day tracking of what has happened within my network.""Getting logs from different sources can be a challenge.""I did not use the AI features because they should make it more user-friendly which would be a benefit. Additionally, the solution could integrate with more SIEM or SOAR tools.""This is quite an expensive product so the pricing is something that can be improved.""Its threat analyzer could be better. It should also have agents. They should improve this product by installing agents for the machine to get more visibility. Currently, they are monitoring only the network. They should also monitor the agents from inside. It should also have a better pricing plan because it is an expensive product.""Needs to improve its collaboration with local partners.""The product doesn't have an endpoint agent that can react to triggers set on the device,""It would be good if they can include some endpoint protection for remote workers. Nowadays, most people are working remotely. Therefore, they should include some type of sensors that can be installed on the endpoint in order to directly report the main usage and protect remotely. Phone protection will also be a great feature to add to Darktrace."

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"Proofpoint Email Protection could improve by reducing the price.""There is room for improvement in detecting and preventing phishing attacks. While the solution performs well in some aspects, it struggles with phishing threats.""Proofpoint has a lot of false alarms.""Proofpoint Email Protection could improve on the training. Every organization is different and to fine-tune it to block everything properly there needs to be better training. Sometimes it can block some of the information it shouldn't.""The product's deployment is complex and requires technical knowledge.""Proofpoint Email Protection could improve the Mail Trace feature and make navigation easier.""The false positives are an issue.""We find the cost to be prohibitive."

More Proofpoint Email Protection Cons →

Pricing and Cost Advice
  • "It's a user-base subscription."
  • "From the pricing point of view, like any other product in the market, there is scope for negotiation."
  • "Defender is a little bit more expensive as compared to others. We are in the manufacturing environment. So, we don't have a high budget for all of our endpoint devices. Its cost is a major concern for us."
  • "For licensing, it's usually a yearly package for customers who are subscribed to Office 365, but they can also pay on a monthly basis."
  • "Microsoft Defender for Office 365 is an add-on to the Office license. Many customers are purchasing this solution."
  • "Microsoft Defender for Office 365 comes with Microsoft Windows. It is free with the operating system."
  • "The solution saves money so we have seen a return on investment."
  • "Defender for 365 comes in various plans and licenses, along with other Microsoft security solutions. Purchasing this kind of package or security bundle gives good value for money, and that's what I recommend."
  • More Microsoft Defender for Office 365 Pricing and Cost Advice →

  • "It is inexpensive considering what it can do and the competition."
  • "The pricing is a little high compared to the competition."
  • "Our customers feel that the price of Darktrace is quite high compared to other solutions."
  • "The pricing is very flexible for Darktrace. Sometimes, a customer does not have the appropriate budget, but Darktrace can handle that. They offer monthly payments, so the customer can acquire the solution very easily."
  • "When it comes to large installations, it can be expensive, but for small accounts it's fine."
  • "It is a very expensive product."
  • "It is expensive. I don't have the price for other competitors."
  • "This solution is expensive."
  • More Darktrace Pricing and Cost Advice →

  • "Annually, it costs us about $92,000. This is pretty much what it costs us. There is no additional cost."
  • "The price is reasonable."
  • "Proofpoint is fairly expensive."
  • "The licensing is basically $8/user."
  • "It is multiple times more expensive, which made it very much less attractive."
  • "Pricing has recently been increased and the cost is a downside"
  • "The solution charges per user per month to use it. There are not any additional fees in addition to the standard living fees."
  • "Clients pay for an annual subscription of Proofpoint Email Protection. Every client always finds it expensive."
  • More Proofpoint Email Protection Pricing and Cost Advice →

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    Questions from the Community
    Top Answer:Threat Explorer is an invaluable tool for me, and it plays a crucial role in helping me discern the origins of various… more »
    Top Answer:The product must provide better malware detection. The detection algorithms don't perform the way I hope they would.
    Top Answer:Both of these products perform similarly and have many outstanding attributes CrowdStrike Falcon offers an amazing… more »
    Top Answer:Which solution is better depends on which is more suitable specifically for your company. Darktrace, for example, is… more »
    Top Answer:A very useful feature in Darktrace for real-time threat analysis is the packet inspection that analyzes the packet… more »
    Top Answer:The product is costly. I rate the product price a seven on a scale of one to ten, where one is low price and ten is high… more »
    Top Answer:The whole configuration management piece of the product requires some work, as it is one of the areas where the tool has… more »
    Comparisons
    Also Known As
    MS Defender for Office 365
    Proofpoint Enterprise Protection, Cofense PhishMe
    Learn More
    Overview

    Microsoft Defender for Office 365 is a comprehensive security solution designed to protect organizations against advanced threats in their email, collaboration, and productivity environments. It combines the power of Microsoft's threat intelligence, machine learning, and behavioral analytics to provide real-time protection against phishing, malware, ransomware, and other malicious attacks.

    With Microsoft Defender for Office 365, organizations can safeguard their email communication by detecting and blocking malicious links, attachments, and unsafe email content. It employs advanced anti-phishing capabilities to identify and prevent sophisticated phishing attacks that attempt to steal sensitive information or compromise user credentials.

    This solution also offers robust protection against malware and ransomware. It leverages machine learning algorithms to analyze email attachments and URLs in real-time, identifying and blocking malicious content before it reaches users' inboxes. Additionally, it provides advanced threat-hunting capabilities, allowing security teams to proactively investigate and respond to potential threats.

    Microsoft Defender for Office 365 goes beyond email protection and extends its security features to other collaboration tools like SharePoint, OneDrive, and Teams. It scans files and documents stored in these platforms, ensuring that they are free from malware and other malicious content. It also provides visibility into user activities, helping organizations detect and mitigate insider threats.

    Furthermore, this solution offers rich reporting and analytics capabilities, providing organizations with insights into their security posture and threat landscape. It enables security administrators to monitor and manage security incidents, track trends, and take proactive measures to enhance their overall security posture.

    Darktrace is a leading cybersecurity solution that leverages artificial intelligence and machine learning to provide advanced threat detection, response, and risk management capabilities. Many reviewers find Darktrace's AI and machine-learning capabilities to be valuable. They appreciate its ability to detect anomalies and threats that might go unnoticed by traditional security tools. Overall, the general sentiment towards Darktrace from reviewers is positive. Users seem to appreciate its scalability, stability, AI capabilities, visibility, and ease of use.

    Darktrace offers a proactive and intelligent approach to cybersecurity. It utilizes AI algorithms to learn and understand the 'pattern of life' for every user and device within a network. This understanding enables it to detect anomalies that could signify a cyber threat, from subtle insider threats to more obvious ransomware attacks.

    Its adaptability, autonomous response features, and comprehensive network visibility make it a top-tier solution for different sizes of organizations and across many industries. It was named one of TIME magazine’s ‘Most Influential Companies’ in 2021 and protects over 8,800 organizations globally from advanced cyber threats.

    Darktrace Cyber AI Loop

    The Darktrace Cyber AI Loop introduces an advanced artificial intelligence-based system for cybersecurity, designed to build a self-improving defense mechanism. This system functions like a closed loop, where each stage feeds information and insights into the next, amplifying the overall effectiveness of the platform.

    The key components of the loop are:

    • DETECT - An AI engine that monitors your network and endpoints for anomalous activity, constantly learning the normal behavior of your users and devices. It identifies suspicious patterns and potential threats in real-time, even from never-before-seen attacks.
    • PREVENT - This proactive arm analyzes vulnerabilities and identifies weaknesses in your IT infrastructure. It prioritizes patching and configuration changes to harden defenses before attackers can exploit those vulnerabilities.
    • RESPOND - When DETECT identifies a threat, RESPOND takes immediate action to contain and neutralize it. This can involve isolating compromised devices, disrupting attacker activity, and automatically escalating critical incidents to human analysts.
    • HEAL - This newest addition to the loop focuses on post-incident recovery. It automatically restores compromised systems, cleans infected files, and helps to prevent the attack from spreading further.

    Darktrace's AI algorithms can identify threats that traditional security tools might miss. It continuously learns and updates its understanding of what is normal for each environment, ensuring that it can quickly detect and respond to unusual activities that could indicate a breach. Darktrace's Antigena module can autonomously respond to threats in real time. This is particularly crucial in containing fast-moving threats like ransomware, where every second counts. 

      Darktrace's solution provides unparalleled visibility into all parts of the network, including cloud services, IoT devices, and industrial control systems. This comprehensive coverage ensures that no part of the network is left unprotected. However, while the Darktrace Cyber AI Loop offers a robust solution, it is not a complete cure-all and requires careful implementation and integration with existing security frameworks.Darktrace offers a comprehensive and unified approach to cybersecurity. It provides continuous protection against known and unknown threats, regardless of where they emerge. Darktrace's solutions provide visibility into your cloud infrastructure, continuous monitoring of application usage and communication patterns (e.g., identification of suspicious actions like unauthorized data access), comprehensive email security that goes beyond traditional spam and phishing filters, real-time protection for endpoints, and continuous monitoring of network traffic and device activity.

      Darktrace also provides specialized coverage to secure your zero-trust architecture. Identifies compromised identities, unauthorized access attempts, and risky data exfiltration within a least-privilege environment. Finally, it has a dedicated solution for safeguarding industrial control systems and critical infrastructure. Monitors communication patterns, device behavior, and physical access within OT environments, protecting against operational disruptions and cyberattacks.

      Proofpoint Email Protection is a machine learning email gateway that catches both known and unknown threats. Through Target Attack Protection, emails will be analyzed and potentially blocked from advanced threats while users gain visibility around these threats. The technology can also classify various types of email and can be deployed both on premises or as a cloud service. In addition, users can tag suspicious emails to help raise user awareness and track down any email quickly.

      Proofpoint Email Protection offers Advanced BEC Defense, which can precisely detect and block different types of emails, even if they don’t involve a malicious payload, such as business email compromise (BEC). Email Protection, which is powered by NexusAI, is a sophisticated detection technique developed to stop a variety of kinds of email fraud from affecting compromised accounts. It’s specifically designed to analyze message components, such as the sender’s IP address (including reputation and x-originating IP), the message header, and the message body. Using machine learning and AI, it will then determine if that message is a BEC threat.

      Benefits of Proofpoint Email Protection

      Proofpoint Email Protection is a favorite for organizations looking to utilize their cybersecurity budget accurately, and provides the user with incredible visibility. While preventing email fraud, the technology can also detect and block advanced malware as well as identifying possible risks.

      Email Protection offers many benefits, including:

      • Email warning tag - Raise user awareness and reduce the risk of possible compromises by automatically tagging suspicious emails.

      • Gain granular control of unwanted email - Gain control over low-priority emails through granular email filtering, which can pinpoint gray mail, like newsletters and bulk mail.

      • Multi-layered detection - Defend against continuous evolving threats with reputation and content analysis. Email Protection offers a dynamic classification of various emails, including malware, spam, phishing, imposter threats, and bulk email.

      • Smart search - Track down an email based on dozens of search criteria in seconds. Smart search also provides the ability to trace where emails came from.

      Reviews from Real Users

      Proofpoint Email Protection enables business continuity capabilities through their machine learning, AI-powered email gateway. With its innovative approach toward detecting, analyzing, identifying, and blocking advanced threats, users can gain unique visibility into their business data environments. Users especially like the ability to block spam, as well as the business email compromise protection.

      An anonymous reviewer who is a principal consultant at a tech company, notes, "Proofpoint is the main tool for blocking spam because it denies the connection altogether."

      Sridhar R., a security professional at Qatar Computer Services WLL, writes, "The most valuable features are the business email compromise protection and targeted attack prevention."

      Sample Customers
      Microsoft Defender for Office 365 is trusted by companies such as Ithaca College.
      Irwin Mitchell, Open Energi, Wellcome Trust, FirstGroup plc, Virgin Trains, Drax, QUI! Group, DNK, CreaCard, Macrosynergy, Sisley, William Hill plc, Toyota Canada, Royal British Legion, Vitol, Allianz, KKR, AIRBUS, dpd, Billabong, Mclaren Group.
      Blocket, University of Waterloo, Lincoln Memorial University, WellSpan Health, U-Haul, Carestream Health, Westinghouse
      Top Industries
      REVIEWERS
      Manufacturing Company16%
      Computer Software Company16%
      Comms Service Provider13%
      Government6%
      VISITORS READING REVIEWS
      Computer Software Company17%
      Financial Services Firm9%
      Manufacturing Company7%
      Government7%
      REVIEWERS
      Financial Services Firm19%
      Computer Software Company13%
      Healthcare Company6%
      Manufacturing Company6%
      VISITORS READING REVIEWS
      Computer Software Company16%
      Financial Services Firm8%
      Government7%
      Comms Service Provider7%
      REVIEWERS
      Financial Services Firm15%
      Computer Software Company15%
      Retailer12%
      Healthcare Company12%
      VISITORS READING REVIEWS
      Educational Organization25%
      Computer Software Company12%
      Financial Services Firm7%
      Manufacturing Company6%
      Company Size
      REVIEWERS
      Small Business42%
      Midsize Enterprise16%
      Large Enterprise42%
      VISITORS READING REVIEWS
      Small Business30%
      Midsize Enterprise19%
      Large Enterprise51%
      REVIEWERS
      Small Business51%
      Midsize Enterprise20%
      Large Enterprise29%
      VISITORS READING REVIEWS
      Small Business29%
      Midsize Enterprise19%
      Large Enterprise52%
      REVIEWERS
      Small Business46%
      Midsize Enterprise22%
      Large Enterprise32%
      VISITORS READING REVIEWS
      Small Business20%
      Midsize Enterprise34%
      Large Enterprise46%
      Buyer's Guide
      Darktrace vs. Proofpoint Email Protection
      January 2024
      Find out what your peers are saying about Darktrace vs. Proofpoint Email Protection and other solutions. Updated: January 2024.
      768,857 professionals have used our research since 2012.

      Darktrace is ranked 13th in Email Security with 65 reviews while Proofpoint Email Protection is ranked 1st in Secure Email Gateway (SEG) with 44 reviews. Darktrace is rated 8.2, while Proofpoint Email Protection is rated 8.4. The top reviewer of Darktrace writes "Great autonomous support, offers an easy setup, and has responsive support". On the other hand, the top reviewer of Proofpoint Email Protection writes "A reasonably priced product that offers protection to emails, along with spam filters". Darktrace is most compared with CrowdStrike Falcon, Vectra AI, SentinelOne Singularity Complete, Cortex XDR by Palo Alto Networks and Cisco Secure Network Analytics, whereas Proofpoint Email Protection is most compared with Microsoft Exchange Online Protection (EOP), Palo Alto Networks WildFire, Cisco Secure Email, Fortinet FortiMail and KnowBe4. See our Darktrace vs. Proofpoint Email Protection report.

      We monitor all Email Security reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.