We compared Darktrace and Proofpoint Email Protection based on our users reviews in six parameters. After reading the collected data, you can find our conclusion below:
Comparison Results: Users praise Darktrace for its valuable features, detection capabilities, autonomous nature, behavioral analytics, and AI capabilities, making it a valuable tool for network security. However, Darktrace is acknowledged as complex and expensive, with some users finding it challenging to set up. In contrast, Proofpoint Email Protection receives praise for its ease of use, fast deployment, and reliable technical support. The pricing of Proofpoint Email Protection has mixed feedback, but the support is highly regarded. Overall, Darktrace may have an advantage in advanced threat detection, while Proofpoint Email Protection may have an advantage in simplicity and support.
"Microsoft Defender for Office 365 is a stable solution."
"The technical support is good and quick to resolve issues."
"Some of the valuable features on the email side are anti-phishing, anti-malware, and Safe Links."
"The two main features that prove most beneficial for us are URL scanning and attachment scanning."
"The most valuable feature is protection against malicious links, fishing, and impersonation. You can train people to be aware of these threats, but they're not always careful. When they're using their phones between meetings, they click on a link, and it's game over."
"The product's scalability is good."
"It also gives the vulnerability status according to the versions you have selected. Let's say you have Google Chrome. It mentions the versions it has, and it updates. Within two hours of an update, it is reflected in the dashboard. That's really nice to have."
"The initial setup is straightforward. You just add the license, click it, and then you can set up the rules. It is quite simple."
"Darktrace is extremely stable."
"The most valuable feature is the solution's ability to trim out the false positives and point your attention to the real important stuff."
"The active threat dashboard is the most valuable feature of this solution."
"t was pretty as far as the granularity of what you were getting out of it."
"I am impressed with the product's ability to give insights into network traffic."
"The most valuable feature is that it works autonomously."
"I find it very good in the way that they show the past events, including the attack history."
"We liked their approach to identifying intrusions or network anomalies using AI."
"Proofpoint Email Protection's advantage is that, when it's working properly, it tends to catch more threats as compared to other products."
"URL scanning and online relay service are the most valuable features of Proofpoint Email Protection."
"The solution blocks malicious emails containing viruses and malware and reduces them out of spam."
"The setup was easy."
"The anti-spam features are excellent on the email firewalls."
"Proofpoint Email Protection is the best solution from the perspective of email security."
"As a cloud-based product, it can scale well."
"The most valuable feature of Proofpoint Email Protection is the dashboards and their visibility, easy configuration, and artificial intelligence. Additionally, the reports are very important and helpful."
"The UI needs to be more user-friendly."
"The phishing and spam filters could use some improvement."
"You should be able to deploy Defender for every subscription without the need to add servers."
"Microsoft sometimes has downtime, and we'll get several incidents coming in back to back. We have a huge backlog of notifications, many of which may be false positives. However, there might be serious alerts, so we can't risk dismissing all of them at once."
"Configuration requires going to a lot of places rather than just accessing one tab."
"Microsoft wants its well-paying customers to finish testing some of its half-baked products, find bugs, and report bugs back to Microsoft's team, which is a little frustrating for those who have to manage it and roll it up to thousands of people across the organization."
"Microsoft Defender for Office 365 should improve the troubleshooting tools. It's unclear whether the device is blocked at the firewall level or at the device itself. The granularity needed for troubleshooting is currently lacking. From my perspective, Microsoft should address this issue to benefit many users who likely share the same sentiment."
"Microsoft Defender for Office 365 must improve the overall management style, including the GUI. It also needs to change the filters so that it is easy to whitelist and blacklist data."
"One thing that I would like to look at going forward is to have a fully automated network infrastructure that is monitored automatically real-time, and that gives me this kind of capability where I would be able to look at my network at any given time and see the state of my network. With Darktrace, at the moment, I have to almost put in a date and tell them that want you to give me data from this date to this date. I don't want that. I want a fast solution in which it doesn't matter when I log into the application. Whenever I log in, I must be able to see my network and run a report. In other words, if I go in now and I say, "Give me a full report of what happened today, it must be able to give me that. It mustn't just be limited to a seven-day period, for argument's sake. It must be able to give me real-time and day-to-day tracking of what has happened within my network."
"Getting logs from different sources can be a challenge."
"I did not use the AI features because they should make it more user-friendly which would be a benefit. Additionally, the solution could integrate with more SIEM or SOAR tools."
"This is quite an expensive product so the pricing is something that can be improved."
"Its threat analyzer could be better. It should also have agents. They should improve this product by installing agents for the machine to get more visibility. Currently, they are monitoring only the network. They should also monitor the agents from inside. It should also have a better pricing plan because it is an expensive product."
"Needs to improve its collaboration with local partners."
"The product doesn't have an endpoint agent that can react to triggers set on the device,"
"It would be good if they can include some endpoint protection for remote workers. Nowadays, most people are working remotely. Therefore, they should include some type of sensors that can be installed on the endpoint in order to directly report the main usage and protect remotely. Phone protection will also be a great feature to add to Darktrace."
"Proofpoint Email Protection could improve by reducing the price."
"There is room for improvement in detecting and preventing phishing attacks. While the solution performs well in some aspects, it struggles with phishing threats."
"Proofpoint has a lot of false alarms."
"Proofpoint Email Protection could improve on the training. Every organization is different and to fine-tune it to block everything properly there needs to be better training. Sometimes it can block some of the information it shouldn't."
"The product's deployment is complex and requires technical knowledge."
"Proofpoint Email Protection could improve the Mail Trace feature and make navigation easier."
"The false positives are an issue."
"We find the cost to be prohibitive."
More Microsoft Defender for Office 365 Pricing and Cost Advice →
Darktrace is ranked 13th in Email Security with 65 reviews while Proofpoint Email Protection is ranked 1st in Secure Email Gateway (SEG) with 44 reviews. Darktrace is rated 8.2, while Proofpoint Email Protection is rated 8.4. The top reviewer of Darktrace writes "Great autonomous support, offers an easy setup, and has responsive support". On the other hand, the top reviewer of Proofpoint Email Protection writes "A reasonably priced product that offers protection to emails, along with spam filters". Darktrace is most compared with CrowdStrike Falcon, Vectra AI, SentinelOne Singularity Complete, Cortex XDR by Palo Alto Networks and Cisco Secure Network Analytics, whereas Proofpoint Email Protection is most compared with Microsoft Exchange Online Protection (EOP), Palo Alto Networks WildFire, Cisco Secure Email, Fortinet FortiMail and KnowBe4. See our Darktrace vs. Proofpoint Email Protection report.
We monitor all Email Security reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.