Proofpoint Email Protection and Microsoft Exchange Online Protection (EOP) designed to secure your organization's email from spam, phishing attacks, malware, and other threats. However, Microsoft EOP is a basic email filtering service included with most Microsoft 365 subscriptions, while Proofpoint is a third-party, advanced email security solution. They can also be considered complementary, with Proofpoint offering a more robust layer of protection on top of EOP's foundation.
The summary above is based on 152 interviews we conducted recently with Proofpoint Email Protection and Microsoft Exchange Online Protection (EOP) users. To access the review's full transcripts, download our report.
"It provides security to both on-premises and Azure infrastructures."
"The threat management feature includes policies and alerts that are valuable."
"It is an easy solution."
"The solution's stability is very, very good. I didn't face any problems in the last year."
"I like the product's ZAP feature."
"The initial setup was easy. The configuration process is very straightforward."
"It has a really nice web-based administration console."
"It's all running in the backend, so it doesn't affect the app functionality."
"Its main defense is to stop malicious emails from coming through. There is a sandbox environment where you can open malicious or suspicious emails to make sure that they're not malicious, instead of taking the risk of having your employees do it. This is definitely something that everybody needs nowadays, especially with the rise in cyber attacks."
"The most valuable feature of Proofpoint Email Protection is the TAP Dashboard. It provides more detailed information that can be used for forensic analysis. This is an advantage that other email security providers, such as Cisco, IronPort, or Microsoft do not offer in their dashboards."
"Proofpoint Email Protection's initial installation is straightforward. It took us less than a day to complete the implementation."
"The stability is very good."
"The most valuable features of Proofpoint Email Protection are the performance from being on the cloud."
"The solution has very strong detection for most of the phishing and malicious emails received from the outside."
"The solution offers very good flexibility. You can blacklist or whitelist with ease."
"It's detection of true positives are great, as it's cloud based it's very scalable and stable."
"It wasn't easy or intuitive enough for me to start using it. So, the reason was that the solution changed."
"We would like the solution to have more in-built intelligence in the way that it reviews potential security risks, rather than our team constantly having to update the policies."
"The biggest issue that I experience is that Microsoft keeps moving things around, and it's very inconsistent as to where you find the information when you're trying to work on different pieces."
"Microsoft 365 Defender and EOP policies are stable with the proper license. However, with the basic policy, it's hard to say it's stable due to configuration limitations."
"We have experienced issues while migrating from on-prem to the cloud. The tool needs to improve its stability."
"I think the implementation could be more streamlined."
"When you're using a Microsoft product solution, you can scale it, but if you're not, there are limitations."
"They should specify the difference between Defender for Office 365 and Exchange Online Protection."
"Proofpoint Email Protection's interface is confusing and could be improved."
"Proofpoint Email Protection is an expensive solution."
"We find the cost to be prohibitive."
"You only receive one model in Proofpoint Email Protection and the other ones you have to purchase at a high price. There should be more available with the solution and additional models should be less expensive."
"Pricing for the platform could still be cheaper."
"I would want better spear phishing protection in the essentials package."
"The stability and UI are the two areas of the solution with certain shortcomings that need improvement."
"Integration for reporting needs to be improved, it's too complex."
More Microsoft Exchange Online Protection (EOP) Pricing and Cost Advice →
Microsoft Exchange Online Protection (EOP) is ranked 10th in Anti-Malware Tools with 34 reviews while Proofpoint Email Protection is ranked 1st in Secure Email Gateway (SEG) with 44 reviews. Microsoft Exchange Online Protection (EOP) is rated 8.2, while Proofpoint Email Protection is rated 8.4. The top reviewer of Microsoft Exchange Online Protection (EOP) writes "An effective email security solution that provides DLP, Safe Attachment, and Safe Links". On the other hand, the top reviewer of Proofpoint Email Protection writes "A reasonably priced product that offers protection to emails, along with spam filters". Microsoft Exchange Online Protection (EOP) is most compared with Microsoft Defender for Office 365, Cisco Secure Email, Mimecast Email Security, Fortinet FortiMail and Barracuda Email Security Gateway, whereas Proofpoint Email Protection is most compared with Microsoft Defender for Office 365, Palo Alto Networks WildFire, Cisco Secure Email, Fortinet FortiMail and KnowBe4. See our Microsoft Exchange Online Protection (EOP) vs. Proofpoint Email Protection report.
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