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One Identity Manager Reviews

Vendor: One Identity
4.1 out of 5
Badge Ranked 1
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What is One Identity Manager?

One Identity Manager is a value-added and trusted active directory management and user provisioning software solution. One Identity Manager administers and protects an organization’s data and users, minimizes threats, and ensures that compliance regulations are consistently satisfied.

Users will have access to the data and applications they need when they need them. One Identity can be used on premises, in the cloud, and also with hybrid options. One Identity Manager is able to easily combine strict governance compliance regulations and rigorous security protocols to keep business enterprises secure and functional today and into the future. One Identity Manager is also a robust, scalable identity governance and administration (IGA) solution. The solution is designed to meet the changing needs of a growing dynamic business enterprise, and not be limited or left vulnerable by IT department constricts.

Get the One Identity Manager Buyer's Guide and find out what your peers are saying about One Identity Manager, Microsoft Entra ID, Omada Identity and more!
One Identity Manager is the #1 ranked solution in top User Provisioning Software and #3 ranked solution in top Identity Management (IM) solutions. PeerSpot users give One Identity Manager an average rating of 8.2 out of 10. One Identity Manager is most commonly compared to Microsoft Entra ID: One Identity Manager vs Microsoft Entra ID. One Identity Manager is popular among the large enterprise segment, accounting for 55% of users researching this solution on PeerSpot. The top industry researching this solution are professionals from a financial services firm, accounting for 13% of all views.
Buyer's Guide
One Identity Manager
December 2025
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One Identity Manager mindshare

Product category:
Identity Management (IM)
As of December 2025, the mindshare of One Identity Manager in the Identity Management (IM) category stands at 5.0%, down from 7.1% compared to the previous year, according to calculations based on PeerSpot user engagement data.
Identity Management (IM) Market Share Distribution
ProductMarket Share (%)
One Identity Manager5.0%
SailPoint Identity Security Cloud16.0%
Microsoft Entra ID10.2%
Other68.8%
Identity Management (IM)

PeerResearch reports based on One Identity Manager reviews

TypeTitleDate
CategoryIdentity Management (IM)Dec 29, 2025Download
ProductReviews, tips, and advice from real usersDec 29, 2025Download
ComparisonOne Identity Manager vs SailPoint Identity Security CloudDec 29, 2025Download
ComparisonOne Identity Manager vs Microsoft Entra IDDec 29, 2025Download
ComparisonOne Identity Manager vs Omada IdentityDec 29, 2025Download
Suggested products
TitleRatingMindshareRecommending
Microsoft Entra ID4.310.2%95%266 interviewsAdd to research
Omada Identity4.03.1%90%51 interviewsAdd to research
 
 
Key learnings from peers
Last updated Dec 28, 2025

Valuable Features

One Identity Manager offers customizable and user-friendly features, including a flexible interface, robust reporting, and seamless automation. Its SAP integration, role management, and wide-ranging connectors enhance identity governance. Users appreciate the intuitive workflow engine, synchronization capabilities, and dynamic application provisioning. The platform reduces operational costs, supports compliance, and simplifies complex processes. With strong security and the ability to centralize identity management, it effectively supports both on-premises and cloud environments, facilitating zero-trust models.
  • "Since implementing One Identity Manager, we have seen significant improvement in automations, controls, and overall operations efficiency, especially around identity and access management processes."
  • "One Identity Manager has positively impacted the organization by reducing account creation and access approval times from days or weeks to minutes or hours through automated workflows."
  • "One Identity Manager is very responsive, and that is the first thing I like most."

Room for Improvement

One Identity Manager requires improvements in its user-friendly design, documentation, and performance. The interface is complex, the documentation is lacking in details, and the database can be slow with a significant load. Simplifying customization processes and enhancing connectors for integration are also needed. More intuitive handling of business processes and better support for development and integration would benefit users significantly. Additional improvements in cloud integration and backend performance optimizations are also desired.
  • "The user interface of One Identity Manager could be better, especially for non-technical or business users."
  • "One Identity Manager can be improved in the areas of documentation and training, both of which are severely lacking."
  • "One Identity Manager SAS Safeguard Authentication has too many updates and change of revisions. Very soon the product that I have installed is not supported, meaning it's still functional and we can work with it, but if I have an incident, it's not responded to."

ROI

Many report increased employee productivity from user provisioning, streamlined onboarding, and reduced help desk calls. They note fast ROI with automated processes and substantial cost savings. Improved security and compliance management are also highlighted. Time savings are evident, transforming a process from weeks to hours. Some observe significant savings in resources and manpower. Learning curve is cited, and while challenging initially, long-term benefits are realized for large companies capable of utilizing One Identity Manager's full potential.

Pricing

One Identity Manager offers competitive pricing, often regarded as cost-efficient for large enterprises. Though not the cheapest option, its value comes from lower implementation costs and robust features. Licensing is typically per user, with options for annual subscriptions. While costs may vary by region or configuration, it generally provides a good balance between price and capability. Customization and integration with solutions like SAP may add to overall expenses.
  • "I am aware of the cost. For us, it is quite cost-efficient. We have a good enterprise license agreement, and we are very happy with what we get for the price we pay for it."
  • "My clients have been using it for a long time now. They have looked at other products as well, so it seems worth the price."
  • "Pricing depends on licensing models, such as per-user licensing and feature-based pricing. Additional models like governance, provisioning, and reporting increase costs."

Popular Use Cases

One Identity Manager is widely utilized for identity lifecycle management, encompassing onboarding, provisioning, user access management, and compliance. Organizations leverage its capabilities for integrating with Active Directory, SAP, and various applications to automate identity processes under role-based access control frameworks. It supports governance tasks such as access reviews and audits. Particularly favored for handling employee identities across diverse sectors, it also facilitates self-service and workflow automation to maintain seamless identity transitions.

Service and Support

Feedback suggests that One Identity Manager's customer service is mostly good, with some users finding it average. Technical support varies in responsiveness and effectiveness. Some find it quick and knowledgeable, especially with premium support, while others encounter delays or insufficient expertise. The success largely depends on the support level chosen and often the expertise of partnered consultants plays a significant role in user satisfaction with the service.

Deployment

Feedback shows that One Identity Manager's initial setup varies widely in complexity. Many find setup straightforward with proper knowledge and documentation, while others encounter challenges due to organizational intricacies, technical requirements, or the need for customization. Complex environments, existing systems, and specific deployment scenarios often necessitate consulting expertise. Common themes include the necessity of thorough planning, the importance of experience, and the potential lengthiness of deployment in larger or customized implementations.

Scalability

One Identity Manager is predominantly recognized for its scalability. According to feedback, it efficiently supports various large-scale environments, handling numerous identities and accounts. Some users note performance issues when scaling for extensive user bases, especially regarding database management and memory consumption. Customization and architecture adjustments are occasionally necessary. Despite these, many users find it capable of meeting diverse scalability needs, highlighting its adaptability across different organizational scales.

Stability

Many users find One Identity Manager stable, especially when properly configured and utilizing its built-in features. However, some encounter issues during version upgrades or with customizations that affect performance. Migrating to version 8 has resolved problems seen in earlier versions, yet stability still depends on the implementation environment and infrastructure. Bugs are sometimes reported with new releases, but long-term users praise the system's robustness and reliability.
These insights are based on the in-depth reviews provided by peers to help you make a better buying decision.
Download our One Identity Manager Buyer's Guide for additional reliable information.

Review data by company size

By reviewers
Company SizeCount
Small Business31
Midsize Enterprise13
Large Enterprise74
By reviewers
By visitors reading reviews
Company SizeCount
Small Business299
Midsize Enterprise182
Large Enterprise587
By visitors reading reviews

Top industries

By visitors reading reviews
Financial Services Firm
13%
Computer Software Company
10%
Manufacturing Company
9%
Comms Service Provider
6%
Insurance Company
5%
Retailer
5%
Government
5%
University
4%
Outsourcing Company
4%
Performing Arts
4%
Educational Organization
3%
Media Company
3%
Construction Company
3%
Healthcare Company
3%
Marketing Services Firm
2%
Real Estate/Law Firm
2%
Transportation Company
2%
Energy/Utilities Company
2%
Wellness & Fitness Company
2%
Wholesaler/Distributor
1%
Hospitality Company
1%
Recreational Facilities/Services Company
1%
Legal Firm
1%
Consumer Goods Company
1%
Non Profit
1%
Pharma/Biotech Company
1%
Aerospace/Defense Firm
1%
Non Tech Company
1%
Logistics Company
1%
Museum Or Institution
1%
Cloud Solution Provider
1%

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Learn more about One Identity Manager

One Identity consistently provides robust security solutions that facilitate a strong secure enterprise where the users, applications, and critical data are safe and secure. The unified identity security platform provides identity governance and administration (IGA), privileged access management (PAM), active directory management and security (ADMS), and identity and access management (IAM) processes to ensure an aggressive stance on security for today’s dynamic enterprise organizations.

One Identity is used by more than 11,000 organizations worldwide managing over five hundred million plus identities.

One Identity Manager Features

  • Self-service options: Organizations save time and are able to get tasks completed easily. Users can request permissions or access and receive predetermined approval based on role assignments.

  • Password management: Organizations can easily reset user passwords based on established organizational protocols. Password policies can be determined according to user roles and assignments.

  • Governance: One Identity Manager offers complete visibility regarding data access, such as who has access, when the access was given, and the reasons why access was given. The solution delivers clear reporting to comply with any regulatory requirements.

  • SAP certified: Users are able to amplify existing SAP security protocols and seamlessly connect accounts under governance. One Identity Manager is a complete identity access solution.

  • Reporting: One Identity Manager delivers reliable reporting regarding user access and privileged access to an organization's network. The reporting can satisfy all government and regulatory compliance standards.

  • Connectors: One Identity Manager’s significant amount of available connectors enable organizations to easily extend identity governance to the cloud and will ensure cloud application time is minimized significantly.

Reviews from Real Users

“The initial setup process for an employee is straightforward. We set up processes for user accounts and we can add other processes to them. Our goal is to automate all user-permission and user-administration processes with One Identity and we are doing that more and more.” - Marc H., IT Architect at a tech services company

“The most valuable features are that it has a lot of capabilities, can integrate with a lot of systems, including automated onboarding like CyberArk, and allows you to integrate different entities.” - Security Consultant at a financial services firm

One Identity Manager was previously known as Quest One Identity Manager.

One Identity Manager customers

Texas A&M, Sky Media, BHF Bank, Swiss Post, Union Investment, Wayne State University. More at OneIdentity.com/casestudies

Related questions

  • 31
Which one is best: Quest One Identity Manager or Forgerock Identity Management
  • 35
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  • 20
Which Identity and Access Management solution do you use?
  • 36
What are your best practices for Identity and Access Management (IAM) in the Cloud?
  • 9
What are some tips for effective identity and access management to prevent insider data breaches?
  • 21
Which is the best legacy IDM solution for SAP GRC?
  • 47
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  • 21
OpenIAM vs Ping identity
  • 11
When evaluating Identity and Access Management, what aspect do you think is the most important to look for?
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Product Categories

Product Categories
Identity Management (IM)
User Provisioning Software

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One Identity Manager Reviews Summary
Author infoRatingReview Summary
Senior identity and security specialist at a pharma/biotech company with 1,001-5,000 employees2.5One Identity Manager excels in customization and stability but faces integration and modernization challenges. Its flexibility benefits teams with development skills, yet the lack of a unified platform and customer support issues hinder user experience and product adoption.
enterprise it architect at a financial services firm with 10,001+ employees4.5We use One Identity Manager for identity management and governance. Its flexibility accommodates complex enterprise needs across different countries and regulations. Although support and user-friendliness could improve, it remains essential for compliance in our large financial institution.
Senior Manager at a consultancy with 10,001+ employees4.5I've used One Identity Manager for 15 years to manage identity governance, especially with SAP, finding it robust and customizable, though it requires technical skills and time to learn, with room for improvement in low-code capabilities.
STC Manager, Global Infrastructure Services & Operations at a insurance company with 10,001+ employees5.0I've used One Identity Manager since 2017 and appreciate its responsive support, but frequent updates create support challenges. Although upgrades are mostly smooth, managing over 1,000 servers makes staying current difficult despite the product's overall reliability.
Back End Developer at DC Smarter3.5I've used One Identity Manager for nearly five years; it's stable, scalable, and great for complex IAM needs, but slow processing, poor support, high cost, and difficult customization make it best suited for large enterprises with experienced teams.
Application consultant/ Admin at a manufacturing company with 10,001+ employees4.0I use One Identity Manager for identity management due to its integration with SAP products and extensive customization options. While complex, it improves security and license management, though its user interface and integration capabilities could be enhanced.
Managing Director at a consultancy with 1-10 employees4.5I consult for One Identity Manager, implementing it for clients to streamline permission management and automation. It offers comprehensive features like organizational modeling and a Webshop, but needs a mobile interface and faster synchronization. Its time-saving capabilities are immense.
Works4.0I used One Identity Manager in my last organization to manage and publish database applications on the IAM portal. It's user-friendly but requires initial documentation for developers. However, UI issues and lack of 24-hour support hinder efficiency, especially across time zones.