What is our primary use case?
In our specific industry, we utilize Microsoft Azure to enhance business processes by implementing cloud services, and we use this for Active Directory. We use it for Office and have requirements to move services to Office 365, incorporating security measures and multi-factor authentication.
Microsoft Azure is used across multiple departments, and practically every device is involved in its usage.
What is most valuable?
We utilize Microsoft Azure to enhance business processes through cloud implementation, Active Directory, and Office services. We have requirements for Office 365 services, security measures, and multi-factor authentication.
The scalability of Microsoft Azure is very good for growing and adapting to company requirements. For us and our technology neighbors, there is increasing concentration on cloud environments. In the near future, we might not need hybrid solutions, leading to a transformation from hybrid to cloud.
When we use Microsoft Azure, it provides enhanced security from our perspective, though I am not certain about the financial return on investment or benefits for our users as I do not have that information.
What needs improvement?
I would prefer to see improvements such as more advanced AI features, lower pricing, and better technical support. We cannot progress without artificial intelligence because technology is moving in that direction, and we should adapt to be in line with those developments. These features for automation might provide a more effective way to operate.
We are considering some projects integrating AI and machine learning into Microsoft Azure, but until now, we have not implemented any. Depending on future projects, we should integrate and evaluate AI and machine learning capabilities since we do not currently utilize those features.
For how long have I used the solution?
We have been using Microsoft Azure for approximately three to four years.
What was my experience with deployment of the solution?
We did not face any challenges or issues when deploying Microsoft Azure during our planning phase.
We encountered no challenges when integrating Microsoft Azure into our existing IT infrastructure. It was a smooth transition without significant issues because we conducted thorough studies, checks, and testing with our team.
What do I think about the stability of the solution?
I would rate the stability of Microsoft Azure in our region as excellent, giving it a perfect score.
What do I think about the scalability of the solution?
The scalability of Microsoft Azure is excellent for growth and adaptation, depending on company requirements. For us and our technology neighbors, there is increasing focus on cloud environments. In the near future, we might not need hybrid solutions, leading to a transformation from hybrid to cloud.
I would rate the overall scalability of Microsoft Azure as excellent.
How are customer service and support?
I rate technical support as excellent because we have not experienced many problems when calling for assistance.
How would you rate customer service and support?
Which solution did I use previously and why did I switch?
We are an end-user of Microsoft. IPKO is part of Telecom Slovenia, so our mother company might have additional arrangements with Microsoft, but currently, IPKO is solely a user.
How was the initial setup?
The deployment configuration part took approximately one hour to complete.
What about the implementation team?
I participated in the deployment and configuration of Microsoft Azure as part of the cyber security team at IPKO. I am Microsoft certified, having been a Microsoft Certified Engineer since 2005. We have a dedicated team working on Azure, and the implementation was conducted through our colleagues at that time. In total, three people took part in the deployment.
What was our ROI?
When we use Microsoft Azure, it provides enhanced security from our perspective, though I am not certain about the financial return on investment or benefits for our users as I do not have that information.
What's my experience with pricing, setup cost, and licensing?
Regarding the pricing for Microsoft Azure services, I would rate our satisfaction as very good.
I am not certain if there are additional expenses beyond the licensing fee, but there might be some.
What other advice do I have?
Microsoft Azure is used across multiple departments, and practically every device is involved in its usage.
I have not been heavily involved with Microsoft Azure in the last year, but we have a dedicated team in my company who primarily works with it. I need to receive feedback from my colleagues about new features, though we mainly use it for authentication and multi-factor purposes.
Based on my personal experience, I would recommend Microsoft Azure to other businesses and users because it is reliable, secure, and provides an easy transition process.
Microsoft Azure requires minimal maintenance as it is mostly automated, and we have not experienced any significant issues from hybrid elements. While some companies in America or elsewhere might have faced challenges, here in Europe, we have not encountered such problems.
My final overall rating for Microsoft Azure is excellent, giving it a perfect score.
Which deployment model are you using for this solution?
Hybrid Cloud
If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?
Microsoft Azure