"Flexibility and costs were probably the most important thing for us. The cost was one of the big factors for choosing Alibaba Cloud relative to other cloud solutions, especially in Asia"
"The installation is easy."
"The cost of hosting the solution is very reasonable. It's quite inexpensive."
"Alibaba support is responsive. When we create tickets in the Alibaba portal, they usually respond online or call me in five minutes."
"Feature-wise, it provides many features. ECS, VM, SP, bucket object storage, and databases are the most valuable."
"We have implemented the ExpressRoute connection, which is an established circuit between the local provider and the Microsoft network edge."
"The monitoring features are very good."
"One of the features I have found to be valuable is the scale set feature."
"The initial setup is simple."
"Azure is very flexible and easy to manage."
"We are satisfied with the technical support."
"The product has been quite stable."
"Everything is very good by way of performance."
"The solution should have more integration."
"From a performance point of view, Huawei and Azure are faster. Alibaba isn't as good."
"From the improvement point of view, there are lots of issues that we are facing. In all the areas, it seems like it is not mature. For example, a customer wants to provision some VM that has many configurations. If I want to show the price to the customer, it is very challenging. The SDK that Alibaba has provided is very limited. We can have the pricing for VM, but we cannot have pricing for RDS databases or some other services. This is a big concern area for us. They should put more effort into the SDKs or APIs that they provide, for example, pricing APIs or pricing SDK. They do not provide support for most of the services they provide. For example, if I want to get the price of MongoDB, that SDK is not available from Alibaba. Similarly, robust API support is required for S3, which is OSS or Object Storage, so that we can read the data in a faster manner, for example, in chunks. We have raised many issues with the Alibaba support team, and they have been fixing the issues after we report them."
"The majority of the tools and processes, in general, have a lot of room for improvement."
"Alibaba Cloud's initial setup is somewhat complex."
"I think Azure Active Directory and also the backup solutions provided in Azure need to be improved by Microsoft. The backup solution is not a very enterprise solution, and it is very simple. I think in comparison with other backup solutions like Nakivo and Veeam Backup, it can be improved to have a lot of options."
"Microsoft Azure is so complicated inside. If you should do something internally, if you have to configure something, the opinion about Azure is that it is a little complicated inside. That's why the end users and clients are looking for help and why we help them configure and do anything inside of Azure. That is why we offer other tools to optimize the Azure environment."
"It would be helpful if it offered more integration with other platforms."
"I'd like to see better integration with S/4HANA integrated and other services, like monitoring, for example."
"The documentation can be outdated and is not as clear in Microsoft Azure as it is in AWS or Google."
"Due to the pandemic, I haven't been able to utilize their full resources. This has made it complicated to scale up. I hope this will be resolved after the pandemic."
"Technical support could be improved."
"The cost management and billing section features could be improved."
Alibaba Cloud is ranked 11th in Infrastructure as a Service Clouds (IaaS) with 5 reviews while Microsoft Azure is ranked 1st in Infrastructure as a Service Clouds (IaaS) with 185 reviews. Alibaba Cloud is rated 6.6, while Microsoft Azure is rated 8.4. The top reviewer of Alibaba Cloud writes "A flexible and affordable cloud solution, but customer support could be better". On the other hand, the top reviewer of Microsoft Azure writes "This helps us meet multiple requirements other PaaS solutions do not but there is a lot of room for improvement". Alibaba Cloud is most compared with Google Firebase, Amazon AWS, DigitalOcean, SAP S4HANA on AWS and Oracle Cloud, whereas Microsoft Azure is most compared with Oracle Cloud Platform, Amazon AWS, Pivotal Cloud Foundry, Google Firebase and Amazon Lightsail. See our Alibaba Cloud vs. Microsoft Azure report.
See our list of best Infrastructure as a Service Clouds (IaaS) vendors.
We monitor all Infrastructure as a Service Clouds (IaaS) reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.
