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Alibaba Cloud vs Microsoft Azure comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Apr 20, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Alibaba Cloud
Ranking in Infrastructure as a Service Clouds (IaaS)
8th
Average Rating
7.4
Reviews Sentiment
6.7
Number of Reviews
19
Ranking in other categories
No ranking in other categories
Microsoft Azure
Ranking in Infrastructure as a Service Clouds (IaaS)
1st
Average Rating
8.4
Reviews Sentiment
7.0
Number of Reviews
313
Ranking in other categories
PaaS Clouds (1st)
 

Mindshare comparison

As of May 2025, in the Infrastructure as a Service Clouds (IaaS) category, the mindshare of Alibaba Cloud is 12.6%, up from 6.0% compared to the previous year. The mindshare of Microsoft Azure is 18.7%, up from 18.3% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Infrastructure as a Service Clouds (IaaS)
 

Q&A Highlights

NN
Sep 19, 2023
 

Featured Reviews

Aderonke  Adeyegbe - PeerSpot reviewer
Good storage, great for smaller companies, and has impressive support
We're all aware that the pandemic accelerated digital transformation, and we believe that Alibaba, due to its pedigree, has what it takes to take small businesses to the cloud. It's a game-changer, for sure. The storage is very useful. It is easy to set up. Technical support is good. It is quite stable.
Nicolas Chabrier - PeerSpot reviewer
Promotes clear, logical structures preventing impractical configurations and offers seamless integration
The only thing is regarding the management of multi-cloud environments. That's not really possible. So basically, it's wonderful if you manage Microsoft clearly and if you manage Microsoft Azure, but if you need to consume external services and have a global overview of all your consumption, it's not the case. Google, for instance, has tools that help you manage multiple environments, which makes sense because Google is really the cloud provider. So that's why they need to be compliant with the others. But for sure, Microsoft's approach is different, and it's wonderful when you're one hundred percent on Azure. But if you'd like to have something more of a multi-cloud strategy, that's a bit of a gap where they could improve.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Alibaba Cloud allows for easy setup of mirror sites and backup servers, ensuring data redundancy and high availability."
"Flexibility and costs were probably the most important thing for us. The cost was one of the big factors for choosing Alibaba Cloud relative to other cloud solutions, especially in Asia"
"It is easy to set up."
"What's good about Alibaba Cloud is its database service. It's also good in the virtual machine area."
"The installation is easy."
"The most valuable feature of Alibaba Cloud is the communication it allows between two servers."
"Alibaba Cloud has lower costs and good support."
"ECS is the most valuable feature of the solution."
"Microsoft Azure is a very dynamic cloud service that allows you to migrate your workload, applications, and data."
"The solution is useful for handling large amounts of data."
"The ability to quickly create and manage resources is critical to getting things done, Azure just makes getting things done a lot simpler."
"The support is responsive and dedicated to SMEs."
"Great features at a good price."
"We have found the most valuable feature to be the pricing calculator."
"One of the best features is the last package security of upgrades to Microsoft Azure. Also, we like Azure's compatibility with other operating systems."
"The incorporation of several kinds of storage, such as SSD Premium, enhanced the performance of machines."
 

Cons

"Regarding security issues, Alibaba Cloud is more complex and better suited for developers and R&D teams. On the other hand, Google Cloud is more convenient for new users."
"Alibaba Cloud's initial setup is somewhat complex."
"Alibaba Cloud has some problems related to latency and connection issues. If you go for a cloud solution provider, you will need to access the Internet, which may result in latency and bandwidth issues, leading to slowness in operations."
"The user experience must be improved."
"From a performance point of view, Huawei and Azure are faster. Alibaba isn't as good."
"The solution’s user interface could be improved."
"From the improvement point of view, there are lots of issues that we are facing. In all the areas, it seems like it is not mature. For example, a customer wants to provision some VM that has many configurations. If I want to show the price to the customer, it is very challenging. The SDK that Alibaba has provided is very limited. We can have the pricing for VM, but we cannot have pricing for RDS databases or some other services. This is a big concern area for us. They should put more effort into the SDKs or APIs that they provide, for example, pricing APIs or pricing SDK. They do not provide support for most of the services they provide. For example, if I want to get the price of MongoDB, that SDK is not available from Alibaba. Similarly, robust API support is required for S3, which is OSS or Object Storage, so that we can read the data in a faster manner, for example, in chunks. We have raised many issues with the Alibaba support team, and they have been fixing the issues after we report them."
"The support offered by the tool is ridiculous."
"The solution could improve the stability. However, this could be a configuration issue that we are not been trained."
"The solution's email hosting pricing could be improved."
"The pricing in our region can be a bit high."
"Performance could be improved."
"Microsoft Azure could improve by being more user-friendly and the interface could be better."
"Azure could be improved with better security. The world is changing and their security could be better. Compared to five years ago, many of these cloud systems are a lot better, especially since you can set up a private cloud and configure your services to make it more secure."
"The solution could be easier to use. However, when comparing it to AWS it is a bit easier."
"Something that could be added to the solution is the use of deep learning, which is going to grow in the near future."
 

Pricing and Cost Advice

"Alibaba Cloud is cheaper."
"We cut our costs significantly by migrating our infrastructure to the cloud. Alibaba Cloud employs a pay-as-you-go model, so that minimizes many costs for us."
"The cost of Alibaba Cloud is lower than that of AWS, but I feel that its price is on the higher end of the spectrum. Alibaba Cloud charges its users a price in dollars"
"I'm not sure about the exact pricing, but let's just say if it cost a dollar for Amazon AWS, it was closer to 70 to 80 cents for Alibaba Cloud."
"On a scale from one to ten, where one is cheap and ten is expensive, I rate the solution's pricing a three out of ten."
"The solution's pricing is the same as AWS'."
"The cost is better than similar solutions."
"Pricing for Alibaba Cloud is a little bit cheaper. It has reasonable pricing."
"The cost structure is like most cloud-based services. The solution could be cheaper, it is always better to be cheaper."
"The licensing fee is quite cheap for what they're offering."
"Licensing fees are paid monthly."
"I rate the product price a five on a scale of one to ten, where one is high price, and ten is low price."
"Be careful with Azure Cool storage accounts; if you are dealing with high object counts, then it can be more economical to use Hot storage because of the high storage access costs associated with Cool."
"The cost is more or less the same across all cloud service providers."
"The pricing is reasonable."
"Its price should be optimized so that we can use more features."
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Comparison Review

it_user8586 - PeerSpot reviewer
Aug 14, 2013
Amazon vs Rackspace vs Microsoft vs Google: Cloud Hosting Services Comparison
Amazon Web Services, Rackspace OpenStack, Microsoft Windows Azure and Google are the major cloud hosting and storage service providers. Athough Amazon is top of them and is oldest in cloud market, Rackspace, Microsoft and Google are giving tough competition to each other and to Amazon also for…
 

Answers from the Community

NN
Sep 19, 2023
Sep 19, 2023
I believe that with Microsoft Azure you will have a bigger advantage due to the amount of partners that there are in the market. If you need support from Partner one and you don't get it, it's easy to switch to another partner to get help. Further to this Microsoft Azure now has datacentres worldwide which makes it easier to deploy anywhere.
2 out of 3 answers
DJIBRINE AGADJI - PeerSpot reviewer
Sep 1, 2023
Microsoft Azure
Sathish-Holla - PeerSpot reviewer
Sep 4, 2023
I believe Microsoft Azure is good as many companies are going by Azure, and moreover, Azure is best because many services that Microsoft corporates are used in the market.
 

Top Industries

By visitors reading reviews
Computer Software Company
13%
Manufacturing Company
11%
Financial Services Firm
10%
University
7%
Educational Organization
44%
Financial Services Firm
9%
Computer Software Company
7%
Manufacturing Company
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about Alibaba Cloud?
ECS is the most valuable feature of the solution.
What is your experience regarding pricing and costs for Alibaba Cloud?
On a scale from one to ten, where one is cheap and ten is expensive, I rate the solution's pricing a three out of ten.
What needs improvement with Alibaba Cloud?
Alibaba Cloud needs to improve emails. Its pricing can also be lower. Regarding security issues, Alibaba Cloud is more complex and better suited for developers and R&D teams. On the other hand,...
Which is preferable - IBM Public Cloud or Microsoft Azure?
IBM Public Cloud is IBM’s Platform-as-a-Service. It aims to provide organizations with a secure cloud environment to manage data and applications. One of the features we like is the cloud activity ...
Which is better - SAP Cloud Platform or Microsoft Azure?
One of the best features of SAP Cloud Platform is that it is web-based and you can log in from anywhere in the world. SAP Cloud Platform is suitable for companies of any size; it works well with bo...
How does Microsoft Azure compare to Google Firebase?
I would recommend Google Firebase instead of Microsoft Azure, simply for the array of features that it has to offer. In particular, the Firebase library grants you access to a shared data structure...
 

Also Known As

No data available
Windows Azure, Azure, MS Azure
 

Overview

 

Sample Customers

Schneider Electric, BorderX Lab, Royal Philips, Catchpoint, Conversant, Blogmint
BMW, Toyota, easyJet, NBC Sports, HarperCollins, Aviva, TalkTalk Business, Avanade, and Telenor.
Find out what your peers are saying about Alibaba Cloud vs. Microsoft Azure and other solutions. Updated: April 2025.
849,686 professionals have used our research since 2012.