"The installation is easy."
"Alibaba support is responsive. When we create tickets in the Alibaba portal, they usually respond online or call me in five minutes."
"Flexibility and costs were probably the most important thing for us. The cost was one of the big factors for choosing Alibaba Cloud relative to other cloud solutions, especially in Asia"
"Feature-wise, it provides many features. ECS, VM, SP, bucket object storage, and databases are the most valuable."
"Microsoft Azure has been easy to use in my experience."
"We have found the scalability to be good."
"The initial setup is straightforward."
"It's a reasonably priced solution."
"I think the single sign-on functionality and the ease with which you can deposit things on the cloud have been valuable. Azure has very robust security functionalities and authentication features, which come with mobility, along with backup and credential checks."
"The solution is easy to manage within the cloud application, has good performance, and is secure."
"We like that you sign in only once and that grants access to all of the Microsft applications, as well as others such as ServiceNow and SAP Concur."
"Azure virtual machines are stand-out."
"The majority of the tools and processes, in general, have a lot of room for improvement."
"The solution should have more integration."
"Alibaba Cloud's initial setup is somewhat complex."
"From the improvement point of view, there are lots of issues that we are facing. In all the areas, it seems like it is not mature. For example, a customer wants to provision some VM that has many configurations. If I want to show the price to the customer, it is very challenging. The SDK that Alibaba has provided is very limited. We can have the pricing for VM, but we cannot have pricing for RDS databases or some other services. This is a big concern area for us. They should put more effort into the SDKs or APIs that they provide, for example, pricing APIs or pricing SDK. They do not provide support for most of the services they provide. For example, if I want to get the price of MongoDB, that SDK is not available from Alibaba. Similarly, robust API support is required for S3, which is OSS or Object Storage, so that we can read the data in a faster manner, for example, in chunks. We have raised many issues with the Alibaba support team, and they have been fixing the issues after we report them."
"The solution could improve by providing better tutorials and documentation."
"I would like to see this solution support integration."
"Technical support needs improvement."
"The dashboard of Microsoft Azure could be better."
"Security could be better. Once there was an attack, and we couldn't get to the cloud to see the reports for about five hours."
"Microsoft should have one package for all their solutions in one place to be found."
"The solution is less mature than AWS."
"It would be helpful if Azure provided more information on the various add-ons to give people an understanding of what they are used for, and how they're applied by other companies or businesses."
Alibaba Cloud is ranked 11th in Infrastructure as a Service Clouds (IaaS) with 4 reviews while Microsoft Azure is ranked 1st in Infrastructure as a Service Clouds (IaaS) with 190 reviews. Alibaba Cloud is rated 6.8, while Microsoft Azure is rated 8.4. The top reviewer of Alibaba Cloud writes "A flexible and affordable cloud solution, but customer support could be better". On the other hand, the top reviewer of Microsoft Azure writes "This helps us meet multiple requirements other PaaS solutions do not but there is a lot of room for improvement". Alibaba Cloud is most compared with Google Cloud, Amazon AWS, Google Firebase, Oracle Cloud and SAP S4HANA on AWS, whereas Microsoft Azure is most compared with Amazon AWS, Oracle Cloud Platform, Google Firebase, Pivotal Cloud Foundry and VMware Tanzu Application Service. See our Alibaba Cloud vs. Microsoft Azure report.
See our list of best Infrastructure as a Service Clouds (IaaS) vendors.
We monitor all Infrastructure as a Service Clouds (IaaS) reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.
