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Alibaba Cloud vs Microsoft Azure comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Feb 8, 2026

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Alibaba Cloud
Ranking in Infrastructure as a Service Clouds (IaaS)
10th
Average Rating
7.4
Reviews Sentiment
6.7
Number of Reviews
19
Ranking in other categories
No ranking in other categories
Microsoft Azure
Ranking in Infrastructure as a Service Clouds (IaaS)
1st
Average Rating
8.4
Reviews Sentiment
6.9
Number of Reviews
324
Ranking in other categories
PaaS Clouds (1st)
 

Mindshare comparison

As of August 2026, in the Infrastructure as a Service Clouds (IaaS) category, the mindshare of Alibaba Cloud is 5.2%, down from 13.1% compared to the previous year. The mindshare of Microsoft Azure is 8.7%, down from 16.6% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Infrastructure as a Service Clouds (IaaS) Mindshare Distribution
ProductMindshare (%)
Microsoft Azure8.7%
Alibaba Cloud5.2%
Other86.1%
Infrastructure as a Service Clouds (IaaS)
 

Q&A Highlights

NN
Manager, Cloud Solution at Ascend Group Co., Ltd.
 

Featured Reviews

Min HtetOo - PeerSpot reviewer
Chief Marketing Officer at Soft Intelligence
The solution is useful for application development, but the user interface and user experience must be improved
The product must be made easier to use. The design is a bit tricky. When we log in to the Alibaba Cloud Marketplace and browse products, they look very small. The user experience must be improved. Alibaba Cloud must increase its partner network and brand awareness in our country. It will give our customers more opportunities to scale and save in the long run.
Syed Abid  - PeerSpot reviewer
Snr. Infrastructure Architect (Data Centre) at LogicEra
Versatile integrations and reliable customer satisfaction elevate cloud service experience
For Microsoft Azure improvement, they need to enhance their support system. The first level of support should be improved in terms of quality and response time. They need more technical support at the first level, as there are currently only one or two technical people among five to ten staff members at this level. They should ensure that the first level support is more technical because we normally provide services to technical users ourselves. When an issue arises, it usually escalates to the second or third level. When facing first level support, they may have limited knowledge and only collect screenshots to forward to their seniors. They should ensure that the first level support is aligned with L2 and L3 to better assist us, especially since we mention in the ticket that our issues are related to specific problems and require that sort of support.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Alibaba also offers a lot of flexibility compared to Google Cloud, where you can only use Google's Tools."
"Feature-wise, it provides many features, and ECS, VM, SP, bucket object storage, and databases are the most valuable."
"It is easy to set up."
"Alibaba Cloud has lower costs and good support."
"Otherwise, the cost of Alibaba Cloud is reasonable, and service-wise, it's also good because it has many available services worth trying."
"It's easy to use, cheaper than other solutions, and more secure."
"ECS is the most valuable feature of the solution."
"We use the product for storage and as a VPN."
"Kubernetes service and API management are the most valuable."
"The best features of Microsoft Azure are the interface and the ease of use of that interface, which is very friendly."
"With Microsoft Azure, we have a platform that lets us easily deploy applications to the cloud."
"Feature-wise, I like its stability. Also, it is easy to access the solution and its options."
"We have implemented the ExpressRoute connection, which is an established circuit between the local provider and the Microsoft network edge."
"I like everything, overall."
"Azure is user-friendly which is great for those with no code experience, though this limits flexibility."
"Azure is a good product and I can recommend it to others."
 

Cons

"The majority of the tools and processes, in general, have a lot of room for improvement."
"The solution name is not favorable in some markets and could cause us some problems gaining customers."
"If you want more accuracy, stability, and 24/7 customer support, primarily relying on the SDKs and APIs, you should think twice."
"From the improvement point of view, there are lots of issues that we are facing. In all the areas, it seems like it is not mature. For example, a customer wants to provision some VM that has many configurations. If I want to show the price to the customer, it is very challenging. The SDK that Alibaba has provided is very limited. We can have the pricing for VM, but we cannot have pricing for RDS databases or some other services. This is a big concern area for us. They should put more effort into the SDKs or APIs that they provide, for example, pricing APIs or pricing SDK. They do not provide support for most of the services they provide. For example, if I want to get the price of MongoDB, that SDK is not available from Alibaba. Similarly, robust API support is required for S3, which is OSS or Object Storage, so that we can read the data in a faster manner, for example, in chunks. We have raised many issues with the Alibaba support team, and they have been fixing the issues after we report them."
"I wouldn't recommend Alibaba. I think other companies should just use Azure instead, as it's a much simpler solution."
"The flexibility of the solution could be improved."
"The support offered by the tool is ridiculous."
"From a performance point of view, Huawei and Azure are faster. Alibaba isn't as good."
"The biggest area needing improvement involves the licensing cost."
"I would like to see the console improved."
"It should have cost optimization tools."
"They are far behind compared to AWS."
"The pricing could be better."
"Pricing is one area where Azure has room for improvement. There should be some due consideration. Azure has solved some issues with pricing from the development team's standpoint, but it is still quite costly. They should also offer a trial period for the individual platform solutions. I think that would be pretty handy for the developers."
"It is pretty secure, but it can always be more secure."
"An issue I encountered was around the integration of Identity. I lost some important information and I would like to see improvements with this."
 

Pricing and Cost Advice

"The product is not that expensive."
"The solution's pricing is the same as AWS'."
"On a scale from one to ten, where one is cheap and ten is expensive, I rate the solution's pricing a three out of ten."
"I'm not sure about the exact pricing, but let's just say if it cost a dollar for Amazon AWS, it was closer to 70 to 80 cents for Alibaba Cloud."
"I don't know the exact cost. It is cheaper than AWS."
"Pricing for Alibaba Cloud is a little bit cheaper. It has reasonable pricing."
"Alibaba Cloud is cheaper."
"I noticed on the pricing that it's quite expensive. It is the price you pay for making a practical choice for enterprise-level companies since it has so many features and it fits an enterprise-level company just like our company right now."
"With every cloud solution, you have to know what you need and the cost can be fine. The price can be a little bit high depending on how you manage your costs, but overall it's still a bit cheaper than an on-premise solution but with the advantage of flexibility. You're always up to date with the software, you only need to use it. You no longer have to be concerned with the on-premise physical security. We do not need to create a data center, it's more convenient for us."
"The cost structure is like most cloud-based services. The solution could be cheaper, it is always better to be cheaper."
"Microsoft Azure comes with a long-term license and trial licenses as well."
"I pay a yearly subscription fee for the solution."
"We pay our bill in a monthly or 6 monthly billing cycle. The cost depends on how much you use during the period."
"Most of the pricing from Microsoft is reasonable."
"It is important to consider ROI when looking at the cost of a subscription."
"It is competitive with other public cloud providers, and its price is very close to different cloud providers. There is not a noticeable difference between different cloud providers. Otherwise, it would be a risk for them to have services that were much more expensive than their competition. They're pretty much neck to neck on pricing."
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Comparison Review

it_user8586 - PeerSpot reviewer
Engineer at a tech consulting company with 51-200 employees
Aug 14, 2013
Amazon vs Rackspace vs Microsoft vs Google: Cloud Hosting Services Comparison
Amazon Web Services, Rackspace OpenStack, Microsoft Windows Azure and Google are the major cloud hosting and storage service providers. Athough Amazon is top of them and is oldest in cloud market, Rackspace, Microsoft and Google are giving tough competition to each other and to Amazon also for…
 

Answers from the Community

NN
Manager, Cloud Solution at Ascend Group Co., Ltd.
Mar 14, 2026
Mar 14, 2026
Thanks for sharing these insights! I completely agree that Microsoft Azure provides IT administrators with strong centralized management, robust security controls through RBAC, and tools for cost optimization. From my experience, leveraging Azure’s integration with enterprise services really streamlines operations and helps maintain high availability across global infrastructures. Proper govern...
2 out of 4 answers
DJIBRINE AGADJI - PeerSpot reviewer
Ingénieur systèmes et réseaux at e-services
Sep 1, 2023
Microsoft Azure
Sathish-Holla - PeerSpot reviewer
IT Consultant at a real estate/law firm with 51-200 employees
Sep 4, 2023
I believe Microsoft Azure is good as many companies are going by Azure, and moreover, Azure is best because many services that Microsoft corporates are used in the market.
 

Top Industries

By visitors reading reviews
Manufacturing Company
16%
Comms Service Provider
10%
Financial Services Firm
9%
Computer Software Company
7%
Manufacturing Company
11%
Financial Services Firm
10%
Construction Company
8%
Outsourcing Company
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business10
Midsize Enterprise3
Large Enterprise8
By reviewers
Company SizeCount
Small Business141
Midsize Enterprise54
Large Enterprise153
 

Questions from the Community

Which solution do you prefer: Alibaba Cloud or Microsoft Azure?
Thanks for sharing these insights! I completely agree that Microsoft Azure provides IT administrators with strong centralized management, robust security controls through RBAC, and tools for cost o...
Which is preferable - IBM Public Cloud or Microsoft Azure?
IBM Public Cloud is IBM’s Platform-as-a-Service. It aims to provide organizations with a secure cloud environment to manage data and applications. One of the features we like is the cloud activity ...
Which is better - SAP Cloud Platform or Microsoft Azure?
One of the best features of SAP Cloud Platform is that it is web-based and you can log in from anywhere in the world. SAP Cloud Platform is suitable for companies of any size; it works well with bo...
How does Microsoft Azure compare to Google Firebase?
I would recommend Google Firebase instead of Microsoft Azure, simply for the array of features that it has to offer. In particular, the Firebase library grants you access to a shared data structure...
 

Also Known As

No data available
Windows Azure, Azure, MS Azure
 

Overview

 

Sample Customers

Schneider Electric, BorderX Lab, Royal Philips, Catchpoint, Conversant, Blogmint
BMW, Toyota, easyJet, NBC Sports, HarperCollins, Aviva, TalkTalk Business, Avanade, and Telenor.
Find out what your peers are saying about Alibaba Cloud vs. Microsoft Azure and other solutions. Updated: August 2026.
908,877 professionals have used our research since 2012.