Amazon AWS vs Microsoft Azure comparison

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Comparison Buyer's Guide
Executive Summary
Updated on Oct 30, 2022

We performed a comparison between Amazon AWS and Microsoft Azure based on our users’ reviews in five categories. After reading all of the collected data, you can find our conclusion below.

  • Ease of Deployment: Amazon AWS users feel its initial setup is mostly straightforward and easy. Microsoft Azure users mostly note the complexity of its initial setup.
  • Features: Users of both products are generally happy with their stability and scalability.

    Amazon AWS users note being particularly satisfied with its availability, machine learning, and ability to support different operating systems. Some note that its data analytics could be better.

    Microsoft Azure users say they’re impressed with the solution's ease of use, flexibility, and level of automation. Some users mention that the product’s integration with other platforms could be improved.
  • Pricing: Amazon AWS users say the price is expensive (and more expensive than Microsoft Azure). Some Microsoft Azure users note that the price is high, but reasonably so.
  • ROI: Users of both solutions mention significant ROI.
  • Service and Support: Amazon AWS users report very good to excellent support. Microsoft Azure users report their support as good to excellent, with a few noting that support and documentation could be improved.

Comparison Results: Because Microsoft Azure has a more difficult initial setup and weaker support, Amazon AWS ultimately wins out in this comparison.

To learn more, read our detailed Amazon AWS vs. Microsoft Azure Report (Updated: January 2023).
672,785 professionals have used our research since 2012.
Featured Review
Anonymous User
Quotes From Members
We asked business professionals to review the solutions they use.
Here are some excerpts of what they said:
"I like that it helps us do everything really fast, and its advanced services.""The initial setup is easy. The deployment is fast.""Its scalability is powerful. We are providing services for people to schedule an appointment for the vaccine and for COVID testing to see whether they are positive or negative. In one night, we can have 240,000 people in one minute to schedule an appointment. I am very happy with the scalability.""I like S3, load balancers, and Route 53.""The most valuable feature is the backup ability. Most people are used to one type of backup solution that they're using, but most of these solutions have features that make it difficult to transfer to the cloud. I know that Veeam now gives people the opportunity to backup some on-premises solutions to the cloud. This feature is something that a lot of people are looking for.""The product is highly scalable.""This solution offers a very detailed dashboard that has some metrics, such as performance and budget.""AWS is easy to manage."

More Amazon AWS Pros →

"The application services are the most valuable in Microsoft Azure. I'm not using them directly but I am using the function and the web applications. I don't need to pay a lot for the maintenance. I do not need to have a DevOps employee.""I like the familiarity of this solution.""In terms of scalability, it is perfect.""I have not had a problem with the stability. It is reliable.""With the Azure solution, you can get more value from your cloud investment no matter what your future goals are. It depends on your level of familiarity with the cloud you are using or with your computing. Azure helps you with every stage of the cloud.""The most valuable feature of this solution is the integration between all of the components in Azure.""We have not had any issues with the performance, or the stability.""Microsoft Azure is scalable."

More Microsoft Azure Pros →

"The features that should be improved are that there should be better clarity on their invoicing. There are so many things they charge for - high line items in the invoice. I think there should be more clarity and more ease of use with their billing. I'd like to see better ease of use of with the billing console and a clear dashboard to understand the usage.""There is a bit of a learning curve. That said, it's likely no different than learning any other cloud.""Their support can be improved. In some cases, their support is not as proficient as it can be. They should be quicker at getting back.""They could lower the cost. The setup could also be easier.""I'd like to see AWS implement consolidated billing for businesses operating under one group. We want to consolidate the functionalities but keep the billing separate. That is a challenge we've faced, and I feel it's something they can improve on. For example, maybe you have three businesses that are operating under one group, and you want each entity to have a separate bill for the respective workload that they're using.""AWS could be more scalable.""We have had several issues with the products and services but as of now, there are no good alternatives.""I would like to see CloudFormation made more in the programming way of thinking."

More Amazon AWS Cons →

"The cost of the product is too high. It would be ideal if they could lower it a bit for their customers.""Ease of use could be improved.""There could be more documentation and video tutorials to incorporate each and every feature. This way one can easily get the knowledge and implement it.""I have found Microsoft Azure has many components to use and it's very difficult to understand every component.""The price of the Azure license could be cheaper.""There should be be better support for microservices and containers.""They should create integrations with more platforms.""It can be improved in terms of ease of billing or monitoring of the billing. That gets to be a little difficult."

More Microsoft Azure Cons →

Pricing and Cost Advice
  • "Looking at the primary market for AWS, I see that there's a lot of customers who have only mid-level performance requirements, because you will have all these normal applications such as online auction websites, gaming applications, voice applications, and so on. These are not, for example, large monitoring applications, financial independents, or brick and mortar companies. So AWS caters to about 40% of the market when it comes to general applications. As it happens, in many cases, you simply don't need the high-performance offerings from AWS, nor the innovative products from Google Cloud Platform, which can come with large price tags."
  • "Licensing can be purchased on a yearly basis, which is an auto-renewal. We also have an on-demand on-pay purchase."
  • "We are happy with the pricing."
  • "It's expensive. It costs you an arm and a leg."
  • "It is much more expensive than any other cloud provider."
  • "The prices are somewhat on the higher side. It would help if they can bring it down, especially for the sporting segment and for on-demand instances."
  • "It's a pay-per-use model."
  • "The price for AWS is good."
  • More Amazon AWS Pricing and Cost Advice →

  • "The cost structure is like most cloud-based services. The solution could be cheaper, it is always better to be cheaper."
  • "It's an OPEX model, you pay as you go, or you can reserve funds."
  • "The licensing fee is quite cheap for what they're offering."
  • "The cost is more or less the same across all cloud service providers."
  • "The cost could definitely be lower."
  • "Most of the pricing from Microsoft is reasonable."
  • "The pricing for the end-user packages is a bit high. It is full of very interesting services, but I would still like it to be less expensive."
  • "It is operational expenditure (OPEX). There is no cost upfront. When you start using it, you have to pay the charges. Initially, the cost is less, but after you start using it more and more, the cost will go higher. It is a little bit costly, but that is okay because you get better resources. You also get better support in terms of how you create the resources. Documentation is available, and the SLAs are met."
  • More Microsoft Azure Pricing and Cost Advice →

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    Answers from the Community
    Sergio Zuastegui - PeerSpot reviewerSergio Zuastegui
    Real User

    I have worked with AWS for 4 years now and I agree with the recommendation. 

    If you make some research AWS will be shown as the top solution in many white papers. We made an evaluation to compare it with Google and Azure. In our case, AWS is the most cost-effective.

    Depending on the solution you are running you need to check the license cost for your servers. If you have a lot of Windows solutions Azure may be a better fit.  

    Regarding performance, we did have an incident where the complete region was unreachable. So, make sure to consider recovery sites. 

    Wallace Hugh - PeerSpot reviewerWallace Hugh
    Real User

    I would like to recommend MS Azure to start with. 

    The reasons are:

    1. I bet you're using many Microsoft tools, like Office 365, Team, etc. so you're pretty familiar with the MS UX which is excellent.

    2. It's easy to start/learn Azure and configurations, they have very detailed documentation online.

    3. It's relatively cheaper with Azure IaaS with good starting numbers of notes/services.

    Questions from the Community
    Top Answer:Open Shift makes managing infrastructure easy because of self-healing and automatic scaling. There is also a wonderful dashboard mechanism to alert us in case the application is over-committing or is… more »
    Top Answer:How is SAP Cloud Platform different than Amazon AWS? Amazon AWS offers options both in terms of upgrading and expanding capabilities as well as acquiring greater storage space. These upgrades can… more »
    Top Answer:We like Google Firebase hosting and authentication and also the excellent cloud functionality. Our team found the flexibility of handling and dealing with the database through EDL to be very useful… more »
    Top Answer:IBM Public Cloud is IBM’s Platform-as-a-Service. It aims to provide organizations with a secure cloud environment to manage data and applications. One of the features we like is the cloud activity… more »
    Top Answer:One of the best features of SAP Cloud Platform is that it is web-based and you can log in from anywhere in the world. SAP Cloud Platform is suitable for companies of any size; it works well with both… more »
    Top Answer:I would recommend Google Firebase instead of Microsoft Azure, simply for the array of features that it has to offer. In particular, the Firebase library grants you access to a shared data structure… more »
    Average Words per Review
    Average Words per Review
    Also Known As
    Amazon Web Services, AWS
    Windows Azure, Azure, MS Azure
    Learn More

    Amazon Web Services (AWS) is an adopted cloud platform that offers more than 200 fully featured services from data centers located across the globe. This is a scalable, low-cost infrastructure platform in the cloud that is utilized by thousands of businesses of different sizes around the world. The product offers a wide variety of solutions for its customers, which allows them to launch applications regardless of their industry.

    The most common use cases for AWS are:

    • Application hosting: Clients can take advantage of on-demand infrastructure to power their applications. The product supports multiple types of apps, varying from hosted internal applications to software as a service (SaaS) offerings.

    • Websites: With AWS, clients can satisfy their web hosting needs through a scalable platform for their websites.

    • Backup and storage: AWS offers reliable data storage services, which allow clients to store their data and build dependable backups for all of their valuable information.

    • Enterprise IT: The product allows companies to host internal- or external-facing IT applications in a highly secure environment.

    • Content delivery: Users who want to distribute content to end users worldwide can do so quickly and easily through the high data transfer speeds of this solution.

    • Databases: AWS offers a variety of database solutions, which include hosted enterprise database software as well as non-relational database solutions.

    Amazon AWS supports a global cloud infrastructure with AWS Region and Availability Zone models, which contribute to the high availability of enterprise applications running on the solution. Amazon AWS has an extensive array of products that serve different purposes, including:

    • Analytics
    • Application integration
    • Blockchain
    • Business applications
    • Cloud financial management
    • Compute
    • Contact center
    • Containers
    • Database
    • Developer tools
    • End-user computing
    • Front-end web and mobile
    • Games
    • Internet of Things (IoT)
    • Machine learning
    • Management and governance
    • Quantum technologies
    • Robotics
    • Satellite
    • Security, identity and compliance, and others

    The products and services that Amazon AWS delivers to these sectors provide a large computing capacity which is quicker and cheaper compared to building a physical server farm. Among the most popular services are Amazon Elastic Compute Cloud, also known as "EC2," and Amazon Simple Storage Service, also known as "S3."

    Amazon AWS Features

    The wide array of products that Amazon AWS offers consist of different functions that utilize cloud computing across different sectors. The features of this solution can be categorized in the following ways:

    • Data and relationship management: With Amazon AWS, companies can manage multiple hierarchies of directory data, they can define attributes for objects and relationships, set custom inheritance rules for directories, and create multiple schemas.

    • Schema management: This group of features allows users to extend their directory schema according to their needs. They can extend it through multiple applications that share a single directory while avoiding duplication of data.

    • Fully managed infrastructure: This feature decreases time and costs for administrative tasks for companies regarding scaling infrastructure and managing servers.

    • Searching feature: The Cloud Directory feature of AWS offers built-in search capabilities which can cover sets of highly connected data and eliminate the need of creating nested queries.

    • Built-in data encryption: Users can benefit from high levels of protection of their data with AWS's products. The data in the cloud is automatically encrypted at rest and in transit through 256-bit encryption keys, managed by AWS Key Management Service (KMS).

    • Object policies: This feature allows Amazon AWS users to organize objects in different hierarchies by providing a framework for applications to evaluate policy assignments.

    Amazon AWS Benefits

    This product delivers various benefits across all industries that utilize its services. The greatest advantages of using Amazon AWS include:

    • High product functionality is supported by machine learning, artificial intelligence (AI), IoT, data lakes, and analytics.

    • The solution has a high level of security, which is backed by a deep set ofmore than 100 cloud security tools.

    • Amazon AWS has an easy-to-use interface that makes it possible for clients to host applications.

    • The product is very flexible in terms of which operating system, programming language, web app platform, and database clients can use.

    • AWS is a scalable and highly secure global computing infrastructure, supported by the reliability of

    • Clients can utilize the Auto Scaling and Elastic Load Balancing tools to personally scale up or down applications, depending on their demand.

    • Users can choose from an array of payment options, including paying for only the services they need, as well as a free trial to select the ones most useful for them.

    Reviews from Real Users

    Greg G., a chief executive officer at a tech services company, ranks Amazon AWS highly, as he states that the solution is flexible, scales well, and offers good stability.

    A technology manager technology at a computer software company values Amazon AWS because it is extremely cost-efficient, easy to upgrade and expand storage with greatly improved interfaces.

    Windows Azure is Microsoft's cloud platform, where developers can create, deploy, and maintain their apps. This cloud application platform allows developers to concentrate on the actual applications, while it takes care of all the elements behind the apps.

    Windows Azure works across multiple frameworks and languages. It is fully scalable, localized in that it is hosted globally in many datacenters, and has widespread capabilities with elements of application development, deployment, and management.

    Azure is comprised of several different service modules, including Infrastructure; Web; Mobile; Dev & Test; Big Data; Media;Storage, Backup & Recovery; and Identity & Access Management.

    Microsoft Azure works as a:

    1. Platform as a service (PaaS)
    2. Software as a service (SaaS)
    3. Infrastructure as a service (IaaS)

    Microsoft Azure is available:

    • On-premises
    • Hybrid
    • Multi-cloud
    • At the edge

    Compared to its competitors, Microsoft Azure:

    • Has more affordable features
    • Has easier migration for organizations already using other Microsoft tools
    • Has several educational resources available
    • Provides robust support
    • Is ideal for small and large businesses

    Microsoft Azure Features:

    • Scalability
    • Stability
    • Flexibility
    • Azure Site Recovery
    • Active Directory
    • Monitoring features
    • Cloud-based
    • Automated tasks
    • Change capability cadence
    • Showback capabilities
    • Information protection
    • Azure Data Lake
    • Excellent portal
    • Intuitive user interface
    • Remote desktop
    • Fast provisioning
    • Data security
    • Data resiliency
    • Speed of service
    • Integrated delivery pipeline
    • Disaster recovery
    • Robust templates
    • Flexible coding languages
    • Virtual systems testing

    Benefits of Microsoft Azure:

    • Infrastructure as a Service (IaaS): Because Microsoft Azure is an IaaS, organizations can deploy as well as manage applications easily and quickly. Azure also provides you with the ability to customize the cloud software to meet your specific business needs.
    • Seamless integration: Microsoft Azure is built to seamlessly integrate with existing IT departments via hybrid databases, secure private connections, and storage solutions.
    • Cost-effective: Because Azure can harmoniously exist in your business environment with your data center, it is a very cost-effective solution.
    • Analytics support: Azure is designed with built-in support that is used to analyze data and provide key insights. Azure offers Cortana Analytics, Stream Analytics, Machine Learning, and SQL services.
    • Unique storage system: Compared to other cloud services, Microsoft Azure has more data centers and delivery points, which helps create an optimal user experience and also helps deliver content faster. In addition, Microsoft Azure makes it possible for organizations to exchange content across several virtual machines.
    • Enhanced flexibility: Azure provides extreme flexibility by allowing you to choose any level of functionality you require. It also supports many of the same technologies IT teams and developers usually depend on, making it easier for them to manage.
    • Easy implementation: Microsoft Azure is easy and quick to deploy. If necessary, you can change web apps to Azure with almost zero downtime.

    Reviews from Real Users:

    "It is a flexible solution that is straightforward to use," says the principal consultant at a computer software company.

    OmarJ., future datacenter consultant: Microsoft Azure Cloud at a tech company, adds that "The user interface is very nice and makes everything easy to use."

    You can build an environment in minutes. It's very good in terms of being an infrastructure as a service, and I found that really fascinating,” says an information technology consultant at a computer software company.

    "I think Azure's level of automation to achieve efficiency or agility is valuable. I also like the change capability cadence, the showback capabilities, and understanding what our costs are," says an enterprise architect at an energy/utilities company.

    Marco C., Ing. at Wolters Kluwer, says "The valuable features of Microsoft Azure are that it is cloud-based and has good storage. The storage is completely managed by Azure. We do not need to do any patching of security because it is handled by Azure which is a benefit. The solution is fully compatible with the Microsoft technology stack and is very scalable."

    "The most valuable feature of Microsoft Azure is it has everything together in one place. It is one large tool with lots of small tools that are updated often," says the owner of a media company.

    Learn more about Amazon AWS
    Learn more about Microsoft Azure
    Sample Customers
    Pinterest, General Electric, Pfizer, Netflix, and Nasdaq.
    BMW, Toyota, easyJet, NBC Sports, HarperCollins, Aviva, TalkTalk Business, Avanade, and Telenor.
    Top Industries
    Computer Software Company31%
    Financial Services Firm13%
    Comms Service Provider8%
    Manufacturing Company6%
    Computer Software Company17%
    Financial Services Firm13%
    Comms Service Provider10%
    Manufacturing Company6%
    Computer Software Company25%
    Financial Services Firm12%
    Comms Service Provider8%
    Manufacturing Company7%
    Computer Software Company18%
    Financial Services Firm11%
    Comms Service Provider10%
    Manufacturing Company8%
    Company Size
    Small Business45%
    Midsize Enterprise17%
    Large Enterprise38%
    Small Business18%
    Midsize Enterprise12%
    Large Enterprise70%
    Small Business39%
    Midsize Enterprise17%
    Large Enterprise44%
    Small Business18%
    Midsize Enterprise13%
    Large Enterprise69%
    Buyer's Guide
    Amazon AWS vs. Microsoft Azure
    January 2023
    Find out what your peers are saying about Amazon AWS vs. Microsoft Azure and other solutions. Updated: January 2023.
    672,785 professionals have used our research since 2012.

    Amazon AWS is ranked 2nd in Infrastructure as a Service Clouds (IaaS) with 150 reviews while Microsoft Azure is ranked 1st in Infrastructure as a Service Clouds (IaaS) with 161 reviews. Amazon AWS is rated 8.4, while Microsoft Azure is rated 8.4. The top reviewer of Amazon AWS writes "Flexible, scales well, and offers good stability". On the other hand, the top reviewer of Microsoft Azure writes "Optimized cloud solution with reliable recovery and fail services". Amazon AWS is most compared with Linode, SAP Cloud Platform, OpenShift, Oracle Cloud Platform and IBM Public Cloud, whereas Microsoft Azure is most compared with Oracle Cloud Platform, Google Firebase, SAP Cloud Platform, Pivotal Cloud Foundry and IBM Public Cloud. See our Amazon AWS vs. Microsoft Azure report.

    See our list of best Infrastructure as a Service Clouds (IaaS) vendors and best PaaS Clouds vendors.

    We monitor all Infrastructure as a Service Clouds (IaaS) reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.