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DX NetOps Reviews

Vendor: Broadcom
4.3 out of 5
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What is DX NetOps?

DX NetOps by CA Technologies, a Broadcom company, improves your time to value through advanced AI capabilities and unified network visibility that delivers simplified NetOps intelligence into the user experience that traverses modern architectures. DX NetOps accomplishes this through high scale, unified network monitoring that enables full-stack analytics for assuring traditional and modern architectures. DX NetOps converts inventory, topology, device metrics, faults, flow and packet analysis into actionable intelligence for network operations teams. Complimented by our AIOps solution, DX NetOps enables IT teams to establish proactive, autonomous remediation capabilities across the applications, infrastructure, and networks that fuel superior user experiences.

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DX NetOps is the #19 ranked solution in top AIOps solutions and #37 ranked solution in best Network Monitoring Tools. PeerSpot users give DX NetOps an average rating of 8.6 out of 10. DX NetOps is most commonly compared to Zabbix: DX NetOps vs Zabbix. DX NetOps is popular among the large enterprise segment, accounting for 66% of users researching this solution on PeerSpot. The top industry researching this solution are professionals from a financial services firm, accounting for 15% of all views.
Buyer's Guide
DX NetOps
December 2025
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DX NetOps mindshare

Product category:
Network Monitoring Software
As of December 2025, the mindshare of DX NetOps in the Network Monitoring Software category stands at 0.7%, up from 0.6% compared to the previous year, according to calculations based on PeerSpot user engagement data.
Network Monitoring Software Market Share Distribution
ProductMarket Share (%)
DX NetOps0.7%
Zabbix8.6%
SolarWinds NPM3.7%
Other87.0%
Network Monitoring Software

PeerResearch reports based on DX NetOps reviews

TypeTitleDate
CategoryNetwork Monitoring SoftwareDec 30, 2025Download
ProductReviews, tips, and advice from real usersDec 30, 2025Download
ComparisonDX NetOps vs ZabbixDec 30, 2025Download
ComparisonDX NetOps vs Auvik Network Management (ANM)Dec 30, 2025Download
ComparisonDX NetOps vs DatadogDec 30, 2025Download
Suggested products
TitleRatingMindshareRecommending
Zabbix4.28.6%95%108 interviewsAdd to research
New Relic4.21.7%94%163 interviewsAdd to research
 
 
Key learnings from peers
Last updated Nov 16, 2025

Valuable Features

DX NetOps excels in root cause analysis, scalable setup, and comprehensive infrastructure views. Users appreciate its integration capabilities and AI-driven automation for network monitoring, capacity planning, and fault tolerance. Superior performance management, easy configuration, topological views, dashboards, and seamless integration with tools like ServiceNow and Spectrum enhance resource utilization. Its network visibility across large-scale environments aids data-driven decision-making and monitoring performance, highlighting resource usage, protocol analysis, and predictive analytics for identifying risks.
  • "Real-time insights through DX NetOps benefit diagnosing and resolving network issues since Spectrum has all sorts of details, but it lacks dashboards and a readable tabular format."
  • "DX NetOps network monitoring and fault tolerance are the absolute best in the market, especially for the Indian market."
  • "The best features I've seen so far with DX NetOps are that it can work with large scale systems, and it has a lot of functionalities and matrices."

Room for Improvement

DX NetOps needs enhancements in technical support, network configuration management, user experience, and interface design. The need for more sophisticated automation and AI features is noted, alongside better hardware requirements. Integration with more Broadcom products and other tools, such as New Relic or SolarWinds, is desired. The addition of network analysis features and expanding communication methods for vendor-specific clouds is recommended. Streamlining modules into a cohesive system could improve efficiency and safety in network management tasks.
  • "DX NetOps could be improved by providing more communication methods beyond SNMP traps to accommodate different private clouds, especially as customers increasingly adopt vendor-specific clouds."
  • "I would like DX NetOps to integrate with all Broadcom products in the future to make it closer to a rating of 10."
  • "DX NetOps is somewhat convoluted, and some of the programming constructs can be documented or driven through languages such as Python, Perl, and shell scripting, but they have their proprietary language, which may not be very user-friendly."

ROI

DX NetOps delivers a positive return on investment by enhancing uptime, expediting troubleshooting, and lowering operational overhead. Users report ROI levels of 4.5 out of five, highlighting financial benefits realized within 12 to 18 months. They note that within one to one and a half years, cost savings effectively balance the investment, through expense reductions and decreased downtimes. The financial outcomes reflect a high level of satisfaction among organizations implementing this solution.

Pricing

DX NetOps pricing has shifted from permanent to subscription-based, including all features in one package with multiple products. Customers find it affordable compared to IBM or Micro Focus and appreciate the value, though they regard Broadcom as not cheap. Licensing varies by company size and includes support services. Discounts are available, offering flexibility and value, especially for loyal users. Costs are influenced by scale, device count, and purchase location, with no hidden expenses.

Popular Use Cases

DX NetOps is utilized for network management and performance monitoring, ensuring optimal performance of network infrastructure. It provides holistic views of network devices, supports fault detection, and delivers insights through reports and analytics. Users integrate it with ServiceNow for automatic alert transfers and employ it for device health monitoring and performance analysis. It handles diverse environments, offering proactive visibility and comprehensive topological insights across network layers.

Service and Support

Customer support for DX NetOps is viewed with mixed sentiments. After Broadcom's acquisition, some experienced a decline but noted recent improvements, particularly from the US team. While some found responses slow with knowledge gaps, others praised their fast, responsive assistance and technical expertise. Support quality can vary by region, and issues can arise due to communication challenges. Users appreciate the case priority system for immediate responses and emphasize the importance of technical expertise.

Deployment

Initial setup of DX NetOps is described as straightforward by some users while potentially complex for newcomers. Many praised ease and simplicity, requiring minimal staff for deployment, though others mentioned challenges with distributed system architecture and manual tasks. Setup time varies, from hours to several weeks, depending on customization and network scale. Users appreciate well-structured processes and documentation, though some suggest improvements in simplifying certain tasks like certificate installation.

Scalability

DX NetOps demonstrates an impressive capacity for handling extensive networks. Organizations praise its ability to accommodate diverse scales, from hundreds to thousands of devices, rating its scalability highly. Telecom operators particularly value its robustness for monitoring large network backbones. While some express moderate satisfaction, others highlight its seamless handling of enterprise-level demands. The feedback consistently acknowledges its suitability for large-scale network management, making it a favored choice among users requiring robust growth capabilities.

Stability

Users consistently express high confidence in the stability of DX NetOps, noting its robust performance without bugs, crashes, or glitches. Many rate it between nine and ten out of ten due to its reliable and consistent nature. When configured correctly, DX NetOps runs smoothly for extended periods, supporting its reputation as a reliable and dependable platform.
These insights are based on the in-depth reviews provided by peers to help you make a better buying decision.
Download our DX NetOps Buyer's Guide for additional reliable information.

Review data by company size

By reviewers
Company SizeCount
Small Business4
Midsize Enterprise1
Large Enterprise5
By reviewers
By visitors reading reviews
Company SizeCount
Small Business51
Midsize Enterprise24
Large Enterprise143
By visitors reading reviews

Top industries

By visitors reading reviews
Financial Services Firm
15%
Computer Software Company
13%
Manufacturing Company
7%
Healthcare Company
7%
Educational Organization
5%
Energy/Utilities Company
5%
Government
5%
University
5%
Insurance Company
4%
Retailer
4%
Comms Service Provider
3%
Construction Company
3%
Marketing Services Firm
2%
Aerospace/Defense Firm
2%
Legal Firm
2%
Hospitality Company
2%
Media Company
2%
Performing Arts
2%
Outsourcing Company
1%
Mining And Metals Company
1%
Real Estate/Law Firm
1%
Consumer Goods Company
1%
Wholesaler/Distributor
1%
Non Profit
1%
Pharma/Biotech Company
1%
Engineering Company
1%
Transportation Company
1%
Logistics Company
1%

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Product Categories

Product Categories
Network Monitoring Software
AIOps

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DX NetOps Reviews Summary
Author infoRatingReview Summary
Senior Program Manager at Tata Consultancy Services4.0I've found DX NetOps valuable for its topological network views and real-time dashboards, though it could improve integrations and communication methods to better support diverse cloud environments beyond SNMP, especially with non-Broadcom tools.
Principal Presale Consultant at Ness Technologies4.5I work for a company that sells Broadcom software, including DX NetOps, which features network traffic analysis and supports hybrid environments. While DX NetOps could use more AI features, it offers a strong ROI within 12 to 18 months.
Senior Consultant at a financial services firm with 5,001-10,000 employees4.5I use DX NetOps primarily for alarm management in data centers. Its advanced network visibility and integration capabilities are valuable, though some features are complex. DX NetOps offers more functionality than EMC Smarts, which I previously used.
Customer Success Intern at a tech services company with 1,001-5,000 employees5.0I’ve used DX NetOps for six months and appreciate its network monitoring, fault tolerance, and predictive analytics. It's nearly perfect, though broader integration with Broadcom products like Symantec and Carbon Black would improve it further.
Director at Starways4.0I use DX NetOps to ensure optimal network performance and reliability, appreciating its ease of setup and data insights. However, it requires module streamlining and better automation features. Compared to SolarWinds, it excels in scalability but shares similar functionalities.
Sales Manager at a computer software company with 11-50 employees4.5I use DX NetOps for network monitoring because it provides a holistic view of my network infrastructure. I appreciate its fault and performance management, easy setup, stability, and scalability. However, I wish the technical support was more responsive.
Deputy General Manager at banque misr3.5I use DX NetOps for network and performance management due to its effective root cause analysis and straightforward setup. However, it needs improvements in network configuration management, technical support, and user interface. We have experienced a positive ROI.
Architect of solutions at Dayset5.0As someone in management and operations, I find the AI capabilities of DX NetOps impressive, but I see room for improvement in its dashboards and integration with other solutions. I haven't considered or used other solutions yet.