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DX NetOps vs Datadog comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Oct 19, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
6.4
Datadog enhances efficiency and visibility, optimizing infrastructure, reducing downtime, and cutting costs with improved monitoring and team productivity.
Sentiment score
3.7
Organizations achieve positive ROI from DX NetOps within 1-1.5 years through cost savings, reduced downtime, and improved operations.
Previously we had thirteen contractors doing the monitoring for us, which is now reduced to only five.
IT Manager at Liberty Mutual Insurance
Datadog has delivered more than its value through reduced downtime, faster recovery, and infrastructure optimization.
Sr. Cloud Infrastructure Engineer at a tech vendor with 51-200 employees
I believe features that would provide a lot of time savings, just enabling you to really narrow down and filter the type of frustration or user interaction that you're looking for.
QA Engineer at Townsquare Interactive
It can save you the cost of the product by reducing expenses and downtimes in 12 to 18 months.
Principal Presale Consultant at Ness Technologies
 

Customer Service

Sentiment score
6.7
Datadog's support is praised for responsiveness and expertise, though improvements in communication and handling complex issues are needed.
Sentiment score
7.2
Customer service quality for DX NetOps varies, with recent improvements and notable US team support, but response times fluctuate.
When I have additional questions, the ticket is updated with actual recommendations or suggestions pointing me in the correct direction.
Applications Web Services Technical Engineer at Ace Hardware
Overall, the entire Datadog comprehensive experience of support, onboarding, getting everything in there, and having a good line of feedback has been exceptional.
Systems Administrator at Townsquare Interactive
I've had a couple instances where I reached out to Datadog's support team, and they have been really super helpful and very kind, even reaching back out after resolving my issues to check if everything's going well.
Security Engineer at Invitation Homes
They are fast, responsive, and have technical expertise.
Senior Consultant at a financial services firm with 5,001-10,000 employees
Everything about DX NetOps is perfect, including the interface, technical support, and pricing.
Customer Success Intern at a tech services company with 1,001-5,000 employees
Creating a support case based on priority allows for immediate responses.
Senior Program Manager at Tata Consultancy Services
 

Scalability Issues

Sentiment score
7.6
Datadog excels in scalability, offering seamless adaptation and integration for multi-cloud growth, though scaling costs are noted.
Sentiment score
6.0
DX NetOps excels in scalability, efficiently managing diverse networks and large-scale operations, making it ideal for extensive network oversight.
Datadog's scalability has been great as it has been able to grow with our needs.
IT Manager at Liberty Mutual Insurance
We did, as a trial, engage the AWS integration, and immediately it found all of our AWS resources and presented them to us.
Systems Administrator at Townsquare Interactive
Datadog's scalability is strong; we've continued to significantly grow our software, and there are processes in place to ensure that as new servers, realms, and environments are introduced, we're able to include them all in Datadog without noticing any performance issues.
Senior Custom Software Development Consultant at a tech vendor with 501-1,000 employees
The product is very scalable, to the maximum.
Principal Presale Consultant at Ness Technologies
 

Stability Issues

Sentiment score
8.0
Datadog is praised for its stability, reliability, minimal downtime, and effective resolution of occasional issues, ensuring continuous monitoring.
Sentiment score
8.2
DX NetOps is praised for its stability, running smoothly without issues and receiving high ratings for dependable performance.
Datadog is very stable, as there hasn't been any downtime or issues since I've been here, and it's always on time.
Security Engineer at Invitation Homes
Datadog seems stable in my experience without any downtime or reliability issues.
Full Stack Developer at Townsquare Interactive
Datadog seems to be more stable, and I really want to have a complete demo before making a call to decide on this.
Enterprise solution architect at a manufacturing company with 10,001+ employees
I rate the stability of the product as ten on a scale of one to ten, indicating that it is very stable.
Principal Presale Consultant at Ness Technologies
 

Room For Improvement

Datadog faces performance, usability, and cost issues, needing better querying, integration, documentation, and AI features to improve adoption.
DX NetOps needs better support, UX/UI, enhanced features, integration, AI capabilities, and streamlined systems for improved efficiency.
It would be great to see stronger AI-driven anomaly detection and predictive analytics to help identify potential issues before they impact performance.
Operations Manager at a financial services firm with 1,001-5,000 employees
We want to be able to customize the cost part, and we would appreciate more granular access control.
Service Manager at PwC
The documentation is adequate, but team members coming into a project could benefit from more guided, interactive tutorials, ideally leveraging real-world data.
Senior Software Engineer at Los Angeles Times Communications, LLC
DX NetOps is somewhat convoluted, and some of the programming constructs can be documented or driven through languages such as Python, Perl, and shell scripting, but they have their proprietary language, which may not be very user-friendly.
Senior Consultant at a financial services firm with 5,001-10,000 employees
Different communication methods such as agent-based connections, TCP/IP, or secured connections are necessary—features not currently available in DX NetOps and Spectrum.
Senior Program Manager at Tata Consultancy Services
I would particularly like it to integrate with the Symantec portfolio and the Carbon Black portfolio.
Customer Success Intern at a tech services company with 1,001-5,000 employees
 

Setup Cost

Datadog offers flexible pricing with a scalable pay-as-you-go model, though costs can increase with additional features.
DX NetOps offers flexible and often affordable pricing compared to competitors, providing robust capabilities and technical support.
The setup cost for Datadog is more than $100.
Senior Performance and Architecture Analyst at a manufacturing company with 10,001+ employees
Everybody wants the agent installed, but we only have so many dollars to spread across, so it's been difficult for me to prioritize who will benefit from Datadog at this time.
Applications Web Services Technical Engineer at Ace Hardware
My experience with pricing, setup cost, and licensing is that it is really expensive.
Senior Site Reliability Engineer at a wholesaler/distributor with 5,001-10,000 employees
The licensing cost of DX NetOps is expensive, not very affordable, and on the top of the price range in the market.
Principal Presale Consultant at Ness Technologies
I think the pricing is expensive.
Senior Consultant at a financial services firm with 5,001-10,000 employees
 

Valuable Features

Datadog excels with its user-friendly platform, offering seamless integration and comprehensive monitoring to enhance management and incident response.
DX NetOps delivers scalable network monitoring with AI automation, top-notch analytics, and customizable dashboards for advanced visibility and management.
Our architecture is written in several languages, and one area where Datadog particularly shines is in providing first-class support for a multitude of programming languages.
Senior Software Engineer at Los Angeles Times Communications, LLC
Having all that associated analytics helps me in troubleshooting by not having to bounce around to other tools, which saves me a lot of time.
Senior Site Reliability Engineer at a wholesaler/distributor with 5,001-10,000 employees
Datadog was able to find the alerts and trigger to notify our team in a very prompt manner before it got worse, allowing us to promptly adjust and remediate the situation in time.
Security Engineer at Invitation Homes
The product features include automation through AI, allowing out-of-the-box analysis of performance data, building baseline trends, and enabling configuration of dynamic thresholds relative to collected data.
Principal Presale Consultant at Ness Technologies
The best features I've seen so far with DX NetOps are that it can work with large scale systems, and it has a lot of functionalities and matrices.
Senior Consultant at a financial services firm with 5,001-10,000 employees
The most valuable feature in DX NetOps is the topological view, which is the network topological view.
Senior Program Manager at Tata Consultancy Services
 

Categories and Ranking

Datadog
Ranking in Network Monitoring Software
3rd
Ranking in AIOps
1st
Average Rating
8.6
Reviews Sentiment
7.0
Number of Reviews
210
Ranking in other categories
Application Performance Monitoring (APM) and Observability (1st), IT Infrastructure Monitoring (2nd), Log Management (3rd), Container Monitoring (2nd), Cloud Monitoring Software (2nd), Cloud Security Posture Management (CSPM) (5th), AI Observability (1st)
DX NetOps
Ranking in Network Monitoring Software
36th
Ranking in AIOps
19th
Average Rating
8.6
Reviews Sentiment
6.2
Number of Reviews
10
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of January 2026, in the Network Monitoring Software category, the mindshare of Datadog is 2.4%, down from 3.7% compared to the previous year. The mindshare of DX NetOps is 0.7%, up from 0.6% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Network Monitoring Software Market Share Distribution
ProductMarket Share (%)
Datadog2.4%
DX NetOps0.7%
Other96.9%
Network Monitoring Software
 

Featured Reviews

Dhroov Patel - PeerSpot reviewer
Site Reliability Engineer at Grainger
Has improved incident response with better root cause visibility and supports flexible on-call scheduling
Datadog needs to introduce more hard limits to cost. If we see a huge log spike, administrators should have more control over what happens to save costs. If a service starts logging extensively, I want the ability to automatically direct that log into the cheapest log bucket. This should be the case with many offerings. If we're seeing too much APM, we need to be aware of it and able to stop it rather than having administrators reach out to specific teams. Datadog has become significantly slower over the last year. They could improve performance at the risk of slowing down feature work. More resources need to go into Fleet Automation because we face many problems with things such as the Ansible role to install Datadog in non-containerized hosts. We mainly want to see performance improvements, less time spent looking at costs, the ability to trust that costs will stay reasonable, and an easier way to manage our agents. It is such a powerful tool with much potential on the horizon, but cost control, performance, and agent management need improvement. The main issues are with the administrative side rather than the actual application.
Balabrahmam_Chakka - PeerSpot reviewer
Senior Program Manager at Tata Consultancy Services
Has provided topological insights and dashboard-driven network visibility across complex environments
DX NetOps can be improved by expanding its integrations with different tools, as it can currently integrate with Spectrum and other Broadcom products. It would be beneficial to gain integration capabilities with tools such as New Relic or SolarWinds. Integration with DX NetOps occurs through API, which fetches metrics from those tools, and this is currently happening in our area, with DX NetOps receiving data not only from Spectrum but also from New Relic and SolarWinds. DX NetOps could be improved by providing more communication methods beyond SNMP traps to accommodate different private clouds, especially as customers increasingly adopt vendor-specific clouds. For example, Sainsbury's uses SAP cloud, SAS, and Oracle cloud, where monitoring is not currently possible through DX NetOps and Spectrum, which are limited to certain mechanisms. Within the organization, SNMP is usable, but to display metrics from outside the organization, different communication methods such as agent-based connections, TCP/IP, or secured connections are necessary—features not currently available in DX NetOps and Spectrum.
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Top Industries

By visitors reading reviews
Financial Services Firm
14%
Computer Software Company
12%
Manufacturing Company
8%
Healthcare Company
6%
Financial Services Firm
17%
Computer Software Company
12%
Healthcare Company
7%
Manufacturing Company
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business80
Midsize Enterprise46
Large Enterprise98
By reviewers
Company SizeCount
Small Business4
Midsize Enterprise1
Large Enterprise5
 

Questions from the Community

Any advice about APM solutions?
There are many factors and we know little about your requirements (size of org, technology stack, management systems, the scope of implementation). Our goal was to consolidate APM and infra monitor...
Datadog vs ELK: which one is good in terms of performance, cost and efficiency?
With Datadog, we have near-live visibility across our entire platform. We have seen APM metrics impacted several times lately using the dashboards we have created with Datadog; they are very good c...
Which would you choose - Datadog or Dynatrace?
Our organization ran comparison tests to determine whether the Datadog or Dynatrace network monitoring software was the better fit for us. We decided to go with Dynatrace. Dynatrace offers network ...
What is your experience regarding pricing and costs for DX NetOps?
The pricing is fair for the level of enterprise capability it provides. Proper sizing and planning during deployment helps optimise licensing and overall cost. Anyone adopting it should account for...
What needs improvement with DX NetOps?
I would like DX NetOps to integrate with all Broadcom products in the future to make it closer to a rating of 10. I would particularly like it to integrate with the Symantec portfolio and the Carbo...
What is your primary use case for DX NetOps?
I use DX NetOps for large-scale network monitoring, fault detection, and performance analysis. My work involves evaluating how well it handles distributed environments, event correlation, and proac...
 

Comparisons

 

Overview

 

Sample Customers

Adobe, Samsung, facebook, HP Cloud Services, Electronic Arts, salesforce, Stanford University, CiTRIX, Chef, zendesk, Hearst Magazines, Spotify, mercardo libre, Slashdot, Ziff Davis, PBS, MLS, The Motley Fool, Politico, Barneby's
Fujitsu
Find out what your peers are saying about DX NetOps vs. Datadog and other solutions. Updated: December 2025.
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