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DX NetOps vs Datadog comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Apr 6, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
7.1
Organizations experienced diverse returns with Datadog, reporting time savings, reduced blindspots, enhanced visibility, integration benefits, and efficiency improvements.
Sentiment score
6.3
DX NetOps enhances network visibility, reduces downtime, optimizes performance, lowers operational costs, and improves efficiency with an intuitive interface.
It can save you the cost of the product by reducing expenses and downtimes in 12 to 18 months.
 

Customer Service

Sentiment score
7.3
Datadog customer service is responsive and professional, offering proactive support despite occasional delays in their ticket system.
Sentiment score
4.7
DX NetOps customer service quality fluctuates by region, especially post-Broadcom acquisition, with mixed satisfaction and improvement potential.
 

Scalability Issues

Sentiment score
7.6
Datadog scales efficiently with diverse technologies, though rising costs and limited API capabilities remain concerns for some users.
Sentiment score
8.2
DX NetOps excels in scalability, ideal for managing extensive telecom networks, with minor limitations noted by some users.
The product is very scalable, to the maximum.
 

Stability Issues

Sentiment score
8.0
Datadog offers reliable performance with minimal downtime, resolving integration issues promptly and maintaining consistent uptime even during peak traffic.
Sentiment score
9.5
DX NetOps is praised for its stability and reliability, scoring high for bug-free and consistent long-term performance.
I rate the stability of the product as ten on a scale of one to ten, indicating that it is very stable.
 

Room For Improvement

Datadog struggles with performance, usability, and cost issues, requiring improvements in integration, documentation, and user interface.
DX NetOps needs improved support, UI enhancements, advanced features, optimized hardware, and more AI for better network management.
The documentation is adequate, but team members coming into a project could benefit from more guided, interactive tutorials, ideally leveraging real-world data.
There should be a clearer view of the expenses.
It would be useful to have more AI features.
 

Setup Cost

Datadog's pricing model is flexible yet can be costly, requiring careful planning to optimize its comprehensive features and avoid surprises.
DX NetOps offers subscription-based pricing with integrated solutions, flexible licensing, and discounts, catering to various business needs.
The setup cost for Datadog is more than $100.
The licensing cost of DX NetOps is expensive, not very affordable, and on the top of the price range in the market.
 

Valuable Features

Datadog excels in integration, monitoring, and data visualization, enhancing system reliability and efficiency with seamless AWS synchronization.
DX NetOps offers robust network issue analysis with AI-powered automation, providing comprehensive monitoring, scalability, and resource tracking support.
Our architecture is written in several languages, and one area where Datadog particularly shines is in providing first-class support for a multitude of programming languages.
The technology itself is generally very useful.
The product features include automation through AI, allowing out-of-the-box analysis of performance data, building baseline trends, and enabling configuration of dynamic thresholds relative to collected data.
 

Categories and Ranking

Datadog
Ranking in Network Monitoring Software
3rd
Ranking in AIOps
1st
Average Rating
8.6
Reviews Sentiment
7.1
Number of Reviews
188
Ranking in other categories
Application Performance Monitoring (APM) and Observability (1st), IT Infrastructure Monitoring (2nd), Log Management (3rd), Container Monitoring (1st), Cloud Monitoring Software (1st), Cloud Security Posture Management (CSPM) (7th)
DX NetOps
Ranking in Network Monitoring Software
44th
Ranking in AIOps
17th
Average Rating
8.6
Reviews Sentiment
6.8
Number of Reviews
7
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of May 2025, in the Network Monitoring Software category, the mindshare of Datadog is 3.4%, down from 4.7% compared to the previous year. The mindshare of DX NetOps is 0.5%, down from 0.7% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Network Monitoring Software
 

Featured Reviews

Kevin Palmer - PeerSpot reviewer
Useful log aggregation and management with helpful metrics aggregation
Datadog provides us value in three major ways: First, Datadog provides best-in-class functionality in many, if not all, of the products to which we subscribe (infrastructure, APM, log management, serverless, synthetics, real user monitoring, DB monitoring). In my experience with other tools that provide similar functionality, Datadog provides the largest feature set with the most flexibility and the best performance. Second, Datadog allows us to access all of those services in one place. Having to learn and manage only one tool for all of those purposes is a major benefit. Third, Datadog provides significant connectivity between those services so that we can view, summarize, organize, translate and correlate our data with maximum effect. Not needing to manually integrate them to draw lines between those pieces of information is a huge time savings for us.
Mark Tukh - PeerSpot reviewer
Leverages comprehensive network monitoring and AI-driven automation for enhanced performance analysis
There is a model for network traffic analysis in the NetOps product called NetOps Flow Analyzer. It provides all the necessary protocols and analysis. DX NetOps supports network monitoring across hybrid environments, though I hope it works out of the box. The product features include automation through AI, allowing out-of-the-box analysis of performance data, building baseline trends, and enabling configuration of dynamic thresholds relative to collected data.
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Top Industries

By visitors reading reviews
Educational Organization
30%
Computer Software Company
11%
Financial Services Firm
11%
Manufacturing Company
6%
Financial Services Firm
16%
Computer Software Company
13%
Manufacturing Company
9%
Government
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

Any advice about APM solutions?
There are many factors and we know little about your requirements (size of org, technology stack, management systems, the scope of implementation). Our goal was to consolidate APM and infra monitor...
Datadog vs ELK: which one is good in terms of performance, cost and efficiency?
With Datadog, we have near-live visibility across our entire platform. We have seen APM metrics impacted several times lately using the dashboards we have created with Datadog; they are very good c...
Which would you choose - Datadog or Dynatrace?
Our organization ran comparison tests to determine whether the Datadog or Dynatrace network monitoring software was the better fit for us. We decided to go with Dynatrace. Dynatrace offers network ...
What do you like most about DX NetOps?
It is straightforward to configure, and you can quickly gather data from your infrastructure.
What is your experience regarding pricing and costs for DX NetOps?
The licensing cost of DX NetOps is expensive, not very affordable, and on the top of the price range in the market. However, there are no extra expenses in addition to the standard licensing fee.
What needs improvement with DX NetOps?
It would be useful to have more AI features.
 

Comparisons

 

Overview

 

Sample Customers

Adobe, Samsung, facebook, HP Cloud Services, Electronic Arts, salesforce, Stanford University, CiTRIX, Chef, zendesk, Hearst Magazines, Spotify, mercardo libre, Slashdot, Ziff Davis, PBS, MLS, The Motley Fool, Politico, Barneby's
Fujitsu
Find out what your peers are saying about DX NetOps vs. Datadog and other solutions. Updated: April 2025.
850,028 professionals have used our research since 2012.