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DX NetOps vs Splunk Observability Cloud comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Mar 29, 2026

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
3.7
Organizations achieve positive ROI from DX NetOps within 1-1.5 years through cost savings, reduced downtime, and improved operations.
Sentiment score
6.5
Splunk Observability Cloud boosts efficiency, reduces costs, and enhances productivity with centralized tools and improved monitoring capabilities.
It can save you the cost of the product by reducing expenses and downtimes in 12 to 18 months.
Principal Presale Consultant at Ness Technologies
We have saved considerable amounts of money, reducing our expenditures from around three to four crores to approximately one to one point two crores.
Senior Manager at Agriculture Skill Council of India
We have been able to save a great deal of money, and our profits have increased by twenty percent.
Project Manager at AGRICULTURE SKILL COUNCIL OF INDIA (ASCI)
Using Splunk has saved my organization about 30% of our budget compared to using multiple different monitoring products.
Senior Manager at Bank of America
 

Customer Service

Sentiment score
7.2
Customer service quality for DX NetOps varies, with recent improvements and notable US team support, but response times fluctuate.
Sentiment score
7.2
Splunk Observability Cloud's customer service is highly rated for its responsiveness, support, and effective issue resolution.
They are fast, responsive, and have technical expertise.
Senior Consultant at a financial services firm with 5,001-10,000 employees
Everything about DX NetOps is perfect, including the interface, technical support, and pricing.
Customer Success Intern at a tech services company with 1,001-5,000 employees
Creating a support case based on priority allows for immediate responses.
Senior Program Manager at Tata Consultancy Services
On a scale of 1 to 10, the customer service and technical support deserve a 10.
Systems Administrator at a insurance company with 1,001-5,000 employees
They have consistently helped us resolve any issues we've encountered.
Software Engineer at UKG
The customer support system is the foundational pillar of any successful business.
Project Manager at AGRICULTURE SKILL COUNCIL OF INDIA (ASCI)
 

Scalability Issues

Sentiment score
6.0
DX NetOps excels in scalability, efficiently managing diverse networks and large-scale operations, making it ideal for extensive network oversight.
Sentiment score
6.9
Splunk Observability Cloud is scalable and flexible but can incur high costs; management of custom metrics may be challenging.
The product is very scalable, to the maximum.
Principal Presale Consultant at Ness Technologies
We've used the solution across more than 250 people, including engineers.
Splunk Observability Expert
As we are a growing company transitioning all our applications to the cloud, and with the increasing number of cloud-native applications, Splunk Observability Cloud will help us achieve digital resiliency and reduce our mean time to resolution.
Application Developer at UMB Financial
We have never seen any kind of downtime or crashes, as it has been absolutely very easy to scale.
Project Manager at AGRICULTURE SKILL COUNCIL OF INDIA (ASCI)
 

Stability Issues

Sentiment score
8.2
DX NetOps is praised for its stability, running smoothly without issues and receiving high ratings for dependable performance.
Sentiment score
7.7
Splunk Observability Cloud is stable, reliable, and scalable, with minor performance issues and occasional but limited downtime.
I rate the stability of the product as ten on a scale of one to ten, indicating that it is very stable.
Principal Presale Consultant at Ness Technologies
When downtime occurs, it raises concerns about how we measure and receive alerts, as everything needs to be in place.
Aws Dev Ops Engineer at a consultancy with 10,001+ employees
Splunk Observability Cloud is very stable.
Software Engineer at Titans Lab
It is highly scalable because it can handle approximately up to one hundred applications at a time without any lapse or lag.
Project Manager at AGRICULTURE SKILL COUNCIL OF INDIA (ASCI)
 

Room For Improvement

DX NetOps needs better support, UX/UI, enhanced features, integration, AI capabilities, and streamlined systems for improved efficiency.
Splunk Observability Cloud needs better cost transparency, user interface, third-party integration, and improved setup, onboarding, and AI capabilities.
DX NetOps is somewhat convoluted, and some of the programming constructs can be documented or driven through languages such as Python, Perl, and shell scripting, but they have their proprietary language, which may not be very user-friendly.
Senior Consultant at a financial services firm with 5,001-10,000 employees
Different communication methods such as agent-based connections, TCP/IP, or secured connections are necessary—features not currently available in DX NetOps and Spectrum.
Senior Program Manager at Tata Consultancy Services
I would particularly like it to integrate with the Symantec portfolio and the Carbon Black portfolio.
Customer Success Intern at a tech services company with 1,001-5,000 employees
The out-of-the-box customizable dashboards in Splunk Observability Cloud are very effective in showcasing IT performance to business leaders.
IT Operations Engineer at ABC Supply Co. Inc.
The next release of Splunk Observability Cloud should include a feature that makes it so that when looking at charts and dashboards, and also looking at one environment regardless of the product feature that you're in, APM, infrastructure, RUM, the environment that is chosen in the first location when you sign into Splunk Observability Cloud needs to stay persistent all the way through.
Systems Monitoring Engineer II at a government with 10,001+ employees
There should be a solution to update OTeL agents from Splunk Observability Cloud itself.
Senior Software Engineer at WorldPay US
 

Setup Cost

DX NetOps offers flexible and often affordable pricing compared to competitors, providing robust capabilities and technical support.
Enterprise users find Splunk Observability Cloud pricey compared to competitors, but negotiations can reduce costs by 10-15%.
The licensing cost of DX NetOps is expensive, not very affordable, and on the top of the price range in the market.
Principal Presale Consultant at Ness Technologies
I think the pricing is expensive.
Senior Consultant at a financial services firm with 5,001-10,000 employees
Splunk is a bit expensive since it charges based on the indexing rate of data.
Senior Manager at Bank of America
It is expensive, especially when there are other vendors that offer something similar for much cheaper.
Solutions Architect at Ikusi
I can confidently say our availability improved by forty percent, and downtime was reduced by approximately seventy to eighty percent.
Splunk Engineer at Data Elicit Solutions Pvt. Ltd.
 

Valuable Features

DX NetOps delivers scalable network monitoring with AI automation, top-notch analytics, and customizable dashboards for advanced visibility and management.
Splunk Observability Cloud offers real-time monitoring, AI analytics, and easy integration, enhancing user experience and operational performance.
The product features include automation through AI, allowing out-of-the-box analysis of performance data, building baseline trends, and enabling configuration of dynamic thresholds relative to collected data.
Principal Presale Consultant at Ness Technologies
The best features I've seen so far with DX NetOps are that it can work with large scale systems, and it has a lot of functionalities and matrices.
Senior Consultant at a financial services firm with 5,001-10,000 employees
The most valuable feature in DX NetOps is the topological view, which is the network topological view.
Senior Program Manager at Tata Consultancy Services
Splunk provides advanced notifications of roadblocks in the application, which helps us to improve and avoid impacts during high-volume days.
Senior Manager at Bank of America
For troubleshooting, we can detect problems in seconds, which is particularly helpful for digital teams.
Splunk Observability Expert
It offers unified visibility for logs, metrics, and traces.
Administrator at a tech vendor with 10,001+ employees
 

Categories and Ranking

DX NetOps
Ranking in Network Monitoring Software
38th
Average Rating
8.6
Reviews Sentiment
6.2
Number of Reviews
10
Ranking in other categories
AIOps (17th)
Splunk Observability Cloud
Ranking in Network Monitoring Software
7th
Average Rating
8.2
Reviews Sentiment
6.8
Number of Reviews
88
Ranking in other categories
Application Performance Monitoring (APM) and Observability (6th), IT Infrastructure Monitoring (7th), Cloud Monitoring Software (5th), Container Management (6th), Digital Experience Monitoring (DEM) (3rd)
 

Mindshare comparison

As of June 2026, in the Network Monitoring Software category, the mindshare of DX NetOps is 0.7%, up from 0.5% compared to the previous year. The mindshare of Splunk Observability Cloud is 1.3%, up from 0.7% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Network Monitoring Software Mindshare Distribution
ProductMindshare (%)
Splunk Observability Cloud1.3%
DX NetOps0.7%
Other98.0%
Network Monitoring Software
 

Featured Reviews

Balabrahmam_Chakka - PeerSpot reviewer
Senior Program Manager at Tata Consultancy Services
Has provided topological insights and dashboard-driven network visibility across complex environments
DX NetOps can be improved by expanding its integrations with different tools, as it can currently integrate with Spectrum and other Broadcom products. It would be beneficial to gain integration capabilities with tools such as New Relic or SolarWinds. Integration with DX NetOps occurs through API, which fetches metrics from those tools, and this is currently happening in our area, with DX NetOps receiving data not only from Spectrum but also from New Relic and SolarWinds. DX NetOps could be improved by providing more communication methods beyond SNMP traps to accommodate different private clouds, especially as customers increasingly adopt vendor-specific clouds. For example, Sainsbury's uses SAP cloud, SAS, and Oracle cloud, where monitoring is not currently possible through DX NetOps and Spectrum, which are limited to certain mechanisms. Within the organization, SNMP is usable, but to display metrics from outside the organization, different communication methods such as agent-based connections, TCP/IP, or secured connections are necessary—features not currently available in DX NetOps and Spectrum.
PK
Project Manager at AGRICULTURE SKILL COUNCIL OF INDIA (ASCI)
Unified observability has improved real-time governance and now drives data-led decisions
Log Observer Connect is embedded here, but we are facing some delays in centralized log collection and analysis, which can be further fastened. We are collecting all the data metrics and decision-making insights, but all these data-driven decisions coming from different applications are not connected somewhere. A consolidated form or correlation of these insights is not happening between each other due to which we feel we are missing something significant. Some generalized feedback includes that predictive alerts or alarms which can be integrated with AI-driven alarms and alerting features should be established so that there is AI-driven intelligence and anomaly detection happening with a complete systematic process in service delivery. Application dependencies are huge, and business and operational dashboards should be improved. Right now there are very interactive custom dashboards, and every now and then, the personalization of enhancements keeps happening. KPI monitoring, executive reporting, and analytics have definitely been introduced to a great extent. There are few things in cloud-native monitoring, such as integration with AWS and Azure, where we sometimes do face lags. Those things can definitely be improved upon. I have used Datadog and Dynatrace before using Splunk Observability Cloud. Datadog was definitely recommended by most of our peers because of its very strong comprehensive observability and very strong and unique dashboard systems. Dynatrace was also very good because they have offered a lot of AI-driven analysis methods and processes, which was helping our organization a lot. Since our organization has a very strong IT ecosystem for agriculture, very different kinds of customized things are required.
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Top Industries

By visitors reading reviews
Financial Services Firm
17%
Computer Software Company
10%
Manufacturing Company
9%
Construction Company
8%
Financial Services Firm
13%
Manufacturing Company
9%
Computer Software Company
8%
Construction Company
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business4
Midsize Enterprise1
Large Enterprise5
By reviewers
Company SizeCount
Small Business32
Midsize Enterprise8
Large Enterprise55
 

Questions from the Community

What is your experience regarding pricing and costs for DX NetOps?
The pricing is fair for the level of enterprise capability it provides. Proper sizing and planning during deployment helps optimise licensing and overall cost. Anyone adopting it should account for...
What needs improvement with DX NetOps?
I would like DX NetOps to integrate with all Broadcom products in the future to make it closer to a rating of 10. I would particularly like it to integrate with the Symantec portfolio and the Carbo...
What is your primary use case for DX NetOps?
I use DX NetOps for large-scale network monitoring, fault detection, and performance analysis. My work involves evaluating how well it handles distributed environments, event correlation, and proac...
What needs improvement with SignalFx?
Regarding dashboard customization, while Splunk has many dashboard building options, customers sometimes need to create specific dashboards, particularly for applicative metrics such as Java and pr...
What is your primary use case for SignalFx?
The solution involves observability in general, such as Application Performance Monitoring, and generally addresses digital applications, web applications, sites, and mobile applications. I worked ...
What advice do you have for others considering SignalFx?
We're a customer and end-user. Currently, in France, we cannot use the artificial intelligence option. While this option is enabled for the United States and many countries, it's not yet available ...
 

Also Known As

No data available
Splunk Infrastructure Monitoring, Splunk Real User Monitoring (RUM), Splunk Synthetic Monitoring
 

Overview

 

Sample Customers

Fujitsu
Sunrun, Yelp, Onshape, Tapjoy, Symphony Commerce, Chairish, Clever, Grovo, Bazaar Voice, Zenefits, Avalara
Find out what your peers are saying about DX NetOps vs. Splunk Observability Cloud and other solutions. Updated: June 2026.
900,644 professionals have used our research since 2012.