Splunk Observability Cloud and DX NetOps are strong competitors in the observability solutions category. Splunk stands out for its customizable features catering to log management and real-time problem-solving, while users appreciate its adaptability and detailed reporting. DX NetOps is recognized for network monitoring excellence and robust integration capabilities in hybrid environments.
Features: Splunk Observability Cloud is recognized for its exceptional log analysis, rapid search indexing, and seamless integration with diverse data sources, enhancing productivity through real-time issue identification. It effectively supports varied environments, contributing to efficient resource use. DX NetOps is favored for its comprehensive network traffic analysis, fault and performance management, and seamless IT system integration, providing a solid platform for network management and visibility, alongside its ease of use and straightforward setup.
Room for Improvement: Splunk Observability Cloud could enhance its appeal by improving integration capabilities with other tools, refining its documentation, and reducing overall cost. Users also suggest better scalability and more advanced automation for data ingestion and issue detection. DX NetOps is in need of improved network configuration management, a more modern user interface, and increased workflow automation to simplify processes and boost efficiency.
Ease of Deployment and Customer Service: Splunk Observability Cloud offers versatile deployment options, including hybrid and public clouds, offering flexibility. Customer service is generally favorable but could improve response times and issue resolution. DX NetOps primarily offers on-premises deployment with sound hybrid cloud support. Its customer service is adequate, but refinements in technical guidance and speed of response are desirable.
Pricing and ROI: Splunk Observability Cloud is perceived as a high-cost but valuable investment due to its in-depth features and real-time analytics that drive significant ROI, particularly in productivity and incident management. While licensing is costly, users justify it with the solution’s extensive capabilities. DX NetOps pricing is similarly high but offers discounts and flexible options with ROI reflecting improved network management, providing a cost-effective choice in the long run.
It can save you the cost of the product by reducing expenses and downtimes in 12 to 18 months.
Using Splunk has saved my organization about 30% of our budget compared to using multiple different monitoring products.
Anyone working in front-end management should recognize the market price to see the true value of end-user monitoring.
They are fast, responsive, and have technical expertise.
They often require multiple questions, with five or six emails to get a response.
Support from Splunk is not very helpful because Splunk doesn't have a dedicated APM; they only have one APM engineer in Korea.
They did respond to us, but they did not explicitly inform us about the feature's absence.
The product is very scalable, to the maximum.
We've used the solution across more than 250 people, including engineers.
I would rate its scalability a nine out of ten.
The issue is mainly about pricing because if they want to monitor more, it costs money.
I rate the stability of the product as ten on a scale of one to ten, indicating that it is very stable.
I would rate its stability a nine out of ten.
We rarely have problems accessing the dashboard or the page.
Unlike NetScout or regular agents for APM, RUM has many problems during the POC phase because customer environments vary widely.
DX NetOps is somewhat convoluted, and some of the programming constructs can be documented or driven through languages such as Python, Perl, and shell scripting, but they have their proprietary language, which may not be very user-friendly.
It would be useful to have more AI features.
There is room for improvement in the alerting system, which is complicated and has less documentation available.
Improvements in dashboard configuration, customization, and artificial intelligence functionalities are desired.
Customers sometimes need to create specific dashboards, particularly for applicative metrics such as Java and process terms.
The licensing cost of DX NetOps is expensive, not very affordable, and on the top of the price range in the market.
I think the pricing is expensive.
Splunk is a bit expensive since it charges based on the indexing rate of data.
It appears to be expensive compared to competitors.
Splunk is a little expensive, however, it is in line with the current market pricing.
The product features include automation through AI, allowing out-of-the-box analysis of performance data, building baseline trends, and enabling configuration of dynamic thresholds relative to collected data.
The best features I've seen so far with DX NetOps are that it can work with large scale systems, and it has a lot of functionalities and matrices.
Splunk provides advanced notifications of roadblocks in the application, which helps us to improve and avoid impacts during high-volume days.
For troubleshooting, we can detect problems in seconds, which is particularly helpful for digital teams.
It offers unified visibility for logs, metrics, and traces.
DX NetOps by CA Technologies, a Broadcom company, improves your time to value through advanced AI capabilities and unified network visibility that delivers simplified NetOps intelligence into the user experience that traverses modern architectures. DX NetOps accomplishes this through high scale, unified network monitoring that enables full-stack analytics for assuring traditional and modern architectures. DX NetOps converts inventory, topology, device metrics, faults, flow and packet analysis into actionable intelligence for network operations teams. Complimented by our AIOps solution, DX NetOps enables IT teams to establish proactive, autonomous remediation capabilities across the applications, infrastructure, and networks that fuel superior user experiences.
Splunk Observability Cloud offers sophisticated log searching, data integration, and customizable dashboards. With rapid deployment and ease of use, this cloud service enhances monitoring capabilities across IT infrastructures for comprehensive end-to-end visibility.
Focused on enhancing performance management and security, Splunk Observability Cloud supports environments through its data visualization and analysis tools. Users appreciate its robust application performance monitoring and troubleshooting insights. However, improvements in integrations, interface customization, scalability, and automation are needed. Users find value in its capabilities for infrastructure and network monitoring, as well as log analytics, albeit cost considerations and better documentation are desired. Enhancements in real-time monitoring and network protection are also noted as areas for development.
What are the key features?In industries, Splunk Observability Cloud is implemented for security management by analyzing logs from detection systems, offering real-time alerts and troubleshooting for cloud-native applications. It is leveraged for machine data analysis, improving infrastructure visibility and supporting network and application performance management efforts.
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