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DX NetOps vs SolarWinds NPM comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Oct 10, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
6.3
DX NetOps enhances network visibility, reduces downtime, optimizes performance, lowers operational costs, and improves efficiency with an intuitive interface.
Sentiment score
7.4
SolarWinds NPM quickly proves cost-effective by enhancing network visibility, reducing support costs, and optimizing resource use for profitability.
It can save you the cost of the product by reducing expenses and downtimes in 12 to 18 months.
The return on investment is significant as the solution effectively reduces costs while being worth its expense.
 

Customer Service

Sentiment score
6.0
DX NetOps support varies by region; US excels, improvements noted, but some delays and knowledge gaps affect satisfaction.
Sentiment score
6.9
SolarWinds NPM's service is knowledgeable but response times vary, with some customers finding direct support unsatisfactory.
They are fast, responsive, and have technical expertise.
If there is no timely response, getting a resolution is more difficult.
We had contact with SolarWinds regarding the implementation, and they were helpful.
They have good technical support.
 

Scalability Issues

Sentiment score
8.5
DX NetOps is praised for its scalability, managing networks from 1,000 to 100,000 devices, suiting enterprise-level needs.
Sentiment score
6.9
SolarWinds NPM is scalable, integrates globally, but managing resources and licensing is essential for effective performance and expansion.
The product is very scalable, to the maximum.
SolarWinds NPM is scalable and effective in handling large network infrastructures.
 

Stability Issues

Sentiment score
9.5
Users consistently rate DX NetOps high for stability, citing its smooth, reliable operation without bugs or crashes.
Sentiment score
7.5
Proper configuration and adherence to documentation ensure SolarWinds NPM's stability, though upgrades occasionally cause issues requiring support.
I rate the stability of the product as ten on a scale of one to ten, indicating that it is very stable.
The NPM product is stable, particularly when used for simple network monitoring.
 

Room For Improvement

DX NetOps needs better support, enhanced usability, sophisticated features, automation, AI capabilities, and simplified programming and hardware requirements.
SolarWinds NPM needs UI enhancements, better integration, responsive support, and more flexibility for improved efficiency and customer satisfaction.
DX NetOps is somewhat convoluted, and some of the programming constructs can be documented or driven through languages such as Python, Perl, and shell scripting, but they have their proprietary language, which may not be very user-friendly.
It would be useful to have more AI features.
Customers have given feedback about the delayed response times from the technical team.
SolarWinds needs to upscale on observability and add full-fledged observability features, including security features.
 

Setup Cost

DX NetOps pricing offers cost-effective annual subscriptions with all features, competitive with IBM and Micro Focus, including support.
SolarWinds NPM offers scalable, valuable monitoring solutions with flexible pricing, starting from $2,000, based on deployment size and modules.
I think the pricing is expensive.
The licensing cost of DX NetOps is expensive, not very affordable, and on the top of the price range in the market.
PRTG's package offers all features in one bundle, which is cost-effective.
The solution is considered expensive.
 

Valuable Features

DX NetOps offers superior network analysis, scalability, AI functionality, and ServiceNow integration, ensuring efficient monitoring across hybrid environments.
SolarWinds NPM provides comprehensive network management with customization, scalability, and real-time monitoring to enhance performance and integration.
The product features include automation through AI, allowing out-of-the-box analysis of performance data, building baseline trends, and enabling configuration of dynamic thresholds relative to collected data.
The best features I've seen so far with DX NetOps are that it can work with large scale systems, and it has a lot of functionalities and matrices.
SolarWinds NPM has specific modules for monitoring different network capabilities, which provides rich features for carrying out specific tasks.
It provides a detailed overview of the network, which is valuable.
The most valuable feature for us is the database performance analyzer, which we use a lot.
 

Categories and Ranking

DX NetOps
Ranking in Network Monitoring Software
46th
Average Rating
8.6
Reviews Sentiment
6.9
Number of Reviews
8
Ranking in other categories
AIOps (18th)
SolarWinds NPM
Ranking in Network Monitoring Software
3rd
Average Rating
8.2
Reviews Sentiment
6.9
Number of Reviews
158
Ranking in other categories
IT Infrastructure Monitoring (4th), Cloud Monitoring Software (6th)
 

Mindshare comparison

As of June 2025, in the Network Monitoring Software category, the mindshare of DX NetOps is 0.6%, down from 0.7% compared to the previous year. The mindshare of SolarWinds NPM is 4.5%, down from 5.7% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Network Monitoring Software
 

Featured Reviews

Mark Tukh - PeerSpot reviewer
Leverages comprehensive network monitoring and AI-driven automation for enhanced performance analysis
There is a model for network traffic analysis in the NetOps product called NetOps Flow Analyzer. It provides all the necessary protocols and analysis. DX NetOps supports network monitoring across hybrid environments, though I hope it works out of the box. The product features include automation through AI, allowing out-of-the-box analysis of performance data, building baseline trends, and enabling configuration of dynamic thresholds relative to collected data.
Masud Alam - PeerSpot reviewer
Offers alerting service to trigger alerts and easy to manage
For end-user performance monitoring, we like features such as availability of our all devices and device/interface monitoring. We have also used NCM (Network Configuration Manager) for our network. We use the alerting service to trigger alerts based on specific thresholds, like CPU or memory utilization exceeding a certain percentage. There are AI network initiatives in SolarWinds NPM for some lengthy issues. For example, it shows availability reports. But for bandwidth monitoring, it's not very clear how much bandwidth is being consumed. SolarWinds provide real-time bandwidth monitoring. It is not difficult to manage the network with SolarWinds. We have one customer with a satellite location. If we have a large network with, let's say, 43,000 elements, and our current SolarWinds license supports only 30,000, we would need to create another polling engine to accommodate the additional 13,000 elements. It's limited to the polling engine, so we can only support 30,000 elements per engine. So it's only for 30,000, but we have at least 40,000 elements in our network.
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Comparison Review

it_user174738 - PeerSpot reviewer
May 31, 2015
Nagios vs. Zabbix vs. PRTG vs. Spiceworks vs. Solarwinds Network Performance Monitor
I have researched a quite a few network monitoring tools which can be used for various monitoring purposes of not only the servers, but the intermediate routers as well. There are majorly three types of these softwares. Ones which are completely open-source, you can do almost anything you want…
 

Top Industries

By visitors reading reviews
Financial Services Firm
16%
Computer Software Company
14%
Manufacturing Company
8%
University
7%
Educational Organization
38%
Computer Software Company
8%
Manufacturing Company
6%
Financial Services Firm
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about DX NetOps?
It is straightforward to configure, and you can quickly gather data from your infrastructure.
What is your experience regarding pricing and costs for DX NetOps?
The licensing cost of DX NetOps is expensive, not very affordable, and on the top of the price range in the market. However, there are no extra expenses in addition to the standard licensing fee.
What needs improvement with DX NetOps?
It would be useful to have more AI features.
What is the best network monitoring software for large enterprises?
It actually depends on the exact purpose or kind of devices (network devices, servers, something else). Some tools are better for only network devices while others are better for a cloud monitoring...
What is the best network monitoring software for large enterprises?
We are partners with SolarWinds and we sell a lot of Network management to large enterprises also because of scalability, products like Network Performance Monitor & Netflow Traffic Analyzer ar...
 

Comparisons

 

Also Known As

No data available
Solarwinds Network Performance Monitor, SolarWinds Network Bandwidth Analyzer
 

Overview

 

Sample Customers

Fujitsu
Microsoft, Federal Express, Hewlett-Packard, and MasterCard
Find out what your peers are saying about DX NetOps vs. SolarWinds NPM and other solutions. Updated: June 2025.
856,873 professionals have used our research since 2012.