BMC TrueSight and DX NetOps compete in the IT monitoring and management category. DX NetOps appears to have the upper hand due to its focus on advanced network visibility and ease of setup, making it a preferable option for seamless integration with existing IT ecosystems.
Features: BMC TrueSight provides a robust integrated platform with comprehensive event management capabilities, including effective knowledge module integration for hardware, OS, applications, and cloud resources. It excels in monitoring diverse assets worldwide, supporting over 36,000 data centers. DX NetOps offers advanced network visibility, ease of setup, and enables seamless IT ecosystem integration. Its features include Performance Management, Spectrum, and a NetOps Flow Analyzer for network traffic analysis, crucial for network performance monitoring and resource allocation.
Room for Improvement: BMC TrueSight faces challenges in complex deployment, high licensing costs, and large-scale hardware requirements, with users needing improved reporting and event correlation. DX NetOps could benefit from enhanced automation features and more user-friendly programming options. Both solutions require better documentation, with DX NetOps needing improvements in hardware requirements and customer support.
Ease of Deployment and Customer Service: BMC TrueSight is mainly an on-premises solution, while DX NetOps supports both on-premises and hybrid cloud deployments. Technical support for TrueSight varies, with some users facing issues in specialist availability. DX NetOps' customer service also has room for improvement in responsiveness and consistency, with successes often dependent on individual representatives for both products.
Pricing and ROI: Both products are premium, with BMC TrueSight known for its expensive and complex licensing models. DX NetOps offers competitive pricing via subscription models, offering flexibility and comprehensive features. Users of TrueSight value its cost-effectiveness in environments with high asset counts, while DX NetOps often offsets its initial higher costs through discounts and flexibility, contributing to reduced operational costs and improved resource management.
It can save you the cost of the product by reducing expenses and downtimes in 12 to 18 months.
They are fast, responsive, and have technical expertise.
The product is very scalable, to the maximum.
I rate the stability of the product as ten on a scale of one to ten, indicating that it is very stable.
DX NetOps is somewhat convoluted, and some of the programming constructs can be documented or driven through languages such as Python, Perl, and shell scripting, but they have their proprietary language, which may not be very user-friendly.
It would be useful to have more AI features.
The licensing cost of DX NetOps is expensive, not very affordable, and on the top of the price range in the market.
I think the pricing is expensive.
The product features include automation through AI, allowing out-of-the-box analysis of performance data, building baseline trends, and enabling configuration of dynamic thresholds relative to collected data.
The best features I've seen so far with DX NetOps are that it can work with large scale systems, and it has a lot of functionalities and matrices.
| Product | Market Share (%) |
|---|---|
| BMC TrueSight | 3.0% |
| DX NetOps | 0.8% |
| Other | 96.2% |
| Company Size | Count |
|---|---|
| Small Business | 23 |
| Midsize Enterprise | 6 |
| Large Enterprise | 24 |
| Company Size | Count |
|---|---|
| Small Business | 4 |
| Midsize Enterprise | 1 |
| Large Enterprise | 3 |
BMC TrueSight offers extensive event management and seamless integration, providing comprehensive monitoring across varied infrastructures through its centralized console and Knowledge Modules.
BMC TrueSight delivers robust event management capabilities with seamless integration and comprehensive monitoring of diverse infrastructures. Its single console simplifies management, offering automated triage for standardized alerts, enhancing efficiency. Knowledge Modules support services from hardware to cloud, while proactive monitoring and capacity optimization enhance customization. It efficiently supports mixed environments by providing detailed insights and intelligently routing alerts to reduce noise. While improvements are needed in deployment, integration, AI, automation, reporting, and complexity reduction, it still meets diverse operational needs effectively.
What are BMC TrueSight's key features?
What benefits and ROI should users seek in BMC TrueSight?
BMC TrueSight is widely used in performance and availability monitoring for infrastructure and applications, supporting the monitoring of servers, databases, networks, and IT environments. It is implemented to improve management and reduce downtime, serving needs in data centers and cloud services. Organizations leverage it for event management, comprehensive data center monitoring, and cloud services, using its capabilities for alerting, ticket creation, troubleshooting, and compliance, enhancing operational efficiency globally.
DX NetOps by CA Technologies, a Broadcom company, improves your time to value through advanced AI capabilities and unified network visibility that delivers simplified NetOps intelligence into the user experience that traverses modern architectures. DX NetOps accomplishes this through high scale, unified network monitoring that enables full-stack analytics for assuring traditional and modern architectures. DX NetOps converts inventory, topology, device metrics, faults, flow and packet analysis into actionable intelligence for network operations teams. Complimented by our AIOps solution, DX NetOps enables IT teams to establish proactive, autonomous remediation capabilities across the applications, infrastructure, and networks that fuel superior user experiences.
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