LogicMonitor and DX NetOps both compete in the network monitoring solutions category. Users generally favor LogicMonitor for its user-friendly features, while DX NetOps stands out for its in-depth analytics capabilities, giving it a slight edge in performance insights.
Features: LogicMonitor users benefit from automated discovery, real-time monitoring, and customizable dashboards. DX NetOps users value its comprehensive performance analytics, historical data insights, and advanced alerting mechanisms.
Room for Improvement: LogicMonitor users seek better scalability, more flexible reporting, and enhanced integration with other tools. DX NetOps users desire a simpler configuration process, improved integration with third-party tools, and a more intuitive user interface.
Ease of Deployment and Customer Service: Users find LogicMonitor relatively easy to deploy with responsive customer service. DX NetOps deployment is more complex but benefits from dedicated support teams.
Pricing and ROI: LogicMonitor offers competitive setup costs and quick ROI due to straightforward deployment. DX NetOps has higher initial costs, but users believe its comprehensive features justify the investment over time.
It can save you the cost of the product by reducing expenses and downtimes in 12 to 18 months.
The return is more of value and savings in preventing costly downtime, making the savings of about $60,000 which we would have lost without LogicMonitor, and in IT staff efficiency, we save approximately 15 hours a week.
I can definitely notice a difference in our posture, uptime, and ability to solve problems and resolve outages much quicker since we have had LogicMonitor in place.
Everything about DX NetOps is perfect, including the interface, technical support, and pricing.
They are fast, responsive, and have technical expertise.
Customer support is on point and very well trained.
Customer support is good, but escalations within customer support are not so good.
The product mostly just works without issues.
The product is very scalable, to the maximum.
They are not licensed, so you could deploy one collector or 1,000 collectors for the same cost.
LogicMonitor scales well
I rate the stability of the product as ten on a scale of one to ten, indicating that it is very stable.
It is very stable. I have never seen LogicMonitor itself go down.
DX NetOps is somewhat convoluted, and some of the programming constructs can be documented or driven through languages such as Python, Perl, and shell scripting, but they have their proprietary language, which may not be very user-friendly.
I would particularly like it to integrate with the Symantec portfolio and the Carbon Black portfolio.
It would be useful to have more AI features.
If LogicMonitor looks into going beyond the topology-based correlation to include AI that can group related alerts from different parts of the stack into a single probable cause incident, that will significantly improve the system.
The container monitoring seems to be really behind compared to some bespoke cloud-native monitoring solutions that are designed around Kubernetes, containers, and ephemeral environments.
LogicMonitor can be improved by having more meetings with customers to find out what they really need.
The licensing cost of DX NetOps is expensive, not very affordable, and on the top of the price range in the market.
I think the pricing is expensive.
I experienced no issues with pricing, setup cost, and licensing; it was very transparent, and the licensing model is very clear and easy to understand.
The best features I've seen so far with DX NetOps are that it can work with large scale systems, and it has a lot of functionalities and matrices.
The product features include automation through AI, allowing out-of-the-box analysis of performance data, building baseline trends, and enabling configuration of dynamic thresholds relative to collected data.
DX NetOps network monitoring and fault tolerance are the absolute best in the market, especially for the Indian market.
The dynamic alerting and root cause analysis have helped us fix issues before they cause a full-blown outage or degrade performance for end users.
LogicMonitor has expanded our view of our systems and has reduced our mean time to resolution, as now engineers that work on specific issues are able to very quickly identify what the cause is.
I wrote a custom event source which queries the API periodically. It looks for new entries into our cage, and if it finds one, it creates a LogicMonitor alert that gets delivered to all proper stakeholders.
| Product | Market Share (%) |
|---|---|
| LogicMonitor | 1.9% |
| DX NetOps | 0.6% |
| Other | 97.5% |
| Company Size | Count |
|---|---|
| Small Business | 4 |
| Midsize Enterprise | 1 |
| Large Enterprise | 4 |
| Company Size | Count |
|---|---|
| Small Business | 11 |
| Midsize Enterprise | 10 |
| Large Enterprise | 9 |
DX NetOps by CA Technologies, a Broadcom company, improves your time to value through advanced AI capabilities and unified network visibility that delivers simplified NetOps intelligence into the user experience that traverses modern architectures. DX NetOps accomplishes this through high scale, unified network monitoring that enables full-stack analytics for assuring traditional and modern architectures. DX NetOps converts inventory, topology, device metrics, faults, flow and packet analysis into actionable intelligence for network operations teams. Complimented by our AIOps solution, DX NetOps enables IT teams to establish proactive, autonomous remediation capabilities across the applications, infrastructure, and networks that fuel superior user experiences.
LogicMonitor offers flexible IT monitoring with customizable dashboards and robust alerting capabilities. It integrates seamlessly with third-party apps like ServiceNow and provides a single-pane view for diverse IT environments, aiding in proactive issue resolution and enhancing operational efficiency.
LogicMonitor stands out with its capability to monitor diverse infrastructures including Cisco Voice systems, data centers, and virtual environments. Supporting servers, storage, networking devices, and applications, it provides seamless integration with cloud services like AWS and Azure. Users leverage its scalability and flexibility, benefiting from dynamic thresholds, anomaly detection, and detailed visualization. All these features contribute to improved management of IT assets and streamlined operations. Users suggest improvements in mapping, reporting, and automation for remediation, desiring more customizations and an expansive application performance monitoring toolset.
What are LogicMonitor's key features?LogicMonitor is widely implemented across industries, providing monitoring for infrastructure in sectors like telecommunications, cloud computing, and managed services. Managed service providers particularly value its ability to track client environments, deliver proactive alerts, and generate comprehensive reports, while its integration with cloud platforms like AWS and Azure offers users centralized management and visibility into IT assets worldwide.
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