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DX NetOps vs LogicMonitor comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Sep 16, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
6.3
DX NetOps enhances network visibility, reduces downtime, optimizes performance, lowers operational costs, and improves efficiency with an intuitive interface.
Sentiment score
7.7
LogicMonitor improved cost savings, operational efficiencies, downtime, resource allocation, alert management, productivity, and customer satisfaction with advanced insights and tool consolidation.
It can save you the cost of the product by reducing expenses and downtimes in 12 to 18 months.
 

Customer Service

Sentiment score
6.0
DX NetOps support varies by region; US excels, improvements noted, but some delays and knowledge gaps affect satisfaction.
Sentiment score
7.9
LogicMonitor's customer service is praised for fast responses, knowledgeable staff, 24/7 availability, and effective problem-solving, but varies by location.
They are fast, responsive, and have technical expertise.
 

Scalability Issues

Sentiment score
8.5
DX NetOps is praised for its scalability, managing networks from 1,000 to 100,000 devices, suiting enterprise-level needs.
Sentiment score
7.8
LogicMonitor scales efficiently for thousands of devices, offering automation, role-based access control, and seamless growth with minimal challenges.
The product is very scalable, to the maximum.
 

Stability Issues

Sentiment score
9.5
Users consistently rate DX NetOps high for stability, citing its smooth, reliable operation without bugs or crashes.
Sentiment score
8.1
LogicMonitor is highly stable, with minimal downtime, strong alerting features, frequent updates, and high user satisfaction.
I rate the stability of the product as ten on a scale of one to ten, indicating that it is very stable.
 

Room For Improvement

DX NetOps needs better support, enhanced usability, sophisticated features, automation, AI capabilities, and simplified programming and hardware requirements.
LogicMonitor users seek enhanced monitoring customization, automation, reporting, performance monitoring, and improved alarm, topology, dashboards, and email alert features.
DX NetOps is somewhat convoluted, and some of the programming constructs can be documented or driven through languages such as Python, Perl, and shell scripting, but they have their proprietary language, which may not be very user-friendly.
It would be useful to have more AI features.
 

Setup Cost

DX NetOps pricing offers cost-effective annual subscriptions with all features, competitive with IBM and Micro Focus, including support.
LogicMonitor offers competitive pricing at $7.75 per device, with discounts, and justifies its cost through robust functionality.
The licensing cost of DX NetOps is expensive, not very affordable, and on the top of the price range in the market.
I think the pricing is expensive.
 

Valuable Features

DX NetOps offers superior network analysis, scalability, AI functionality, and ServiceNow integration, ensuring efficient monitoring across hybrid environments.
Dashboards provide interactive visualization, custom monitoring, robust reporting, and integration with alerts, Google Maps, NetFlow, and AI-driven anomaly detection.
The product features include automation through AI, allowing out-of-the-box analysis of performance data, building baseline trends, and enabling configuration of dynamic thresholds relative to collected data.
The best features I've seen so far with DX NetOps are that it can work with large scale systems, and it has a lot of functionalities and matrices.
 

Categories and Ranking

DX NetOps
Ranking in Network Monitoring Software
46th
Ranking in AIOps
18th
Average Rating
8.6
Reviews Sentiment
6.9
Number of Reviews
8
Ranking in other categories
No ranking in other categories
LogicMonitor
Ranking in Network Monitoring Software
22nd
Ranking in AIOps
12th
Average Rating
9.0
Reviews Sentiment
7.4
Number of Reviews
26
Ranking in other categories
Application Performance Monitoring (APM) and Observability (28th), IT Infrastructure Monitoring (22nd), Container Monitoring (7th), Cloud Monitoring Software (18th)
 

Mindshare comparison

As of June 2025, in the Network Monitoring Software category, the mindshare of DX NetOps is 0.6%, down from 0.7% compared to the previous year. The mindshare of LogicMonitor is 1.9%, down from 2.4% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Network Monitoring Software
 

Featured Reviews

Mark Tukh - PeerSpot reviewer
Leverages comprehensive network monitoring and AI-driven automation for enhanced performance analysis
There is a model for network traffic analysis in the NetOps product called NetOps Flow Analyzer. It provides all the necessary protocols and analysis. DX NetOps supports network monitoring across hybrid environments, though I hope it works out of the box. The product features include automation through AI, allowing out-of-the-box analysis of performance data, building baseline trends, and enabling configuration of dynamic thresholds relative to collected data.
Manish Bansod - PeerSpot reviewer
A feature-packed solution with excellent stability and a notification system
LogicMonitor has good features, but the ease of use is a little bit confusing. Additionally, we are looking for workflow automation, which is a little bit tricky for LogicMonitor. But we are still exploring more and do not have detailed training in LogicMonitor. Moreover, the deployment process needs improvement. The thing is the deployment or whatever the standard deployment should be implemented here. That is not fine-tuning. In my personal opinion, for workflow automation and other stuff, we have Python or scripting knowledge, and that part is very tricky. Whenever we try to call the service or the LogicMonitor team, and we open a ticket, it is chargeable. In future releases, we would like to see a configuration backup manager. A feature that automatically backups the device configuration will help us. So, instead of going with another third-party tool, this will be good.
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Top Industries

By visitors reading reviews
Financial Services Firm
16%
Computer Software Company
14%
Manufacturing Company
8%
University
7%
Computer Software Company
18%
Financial Services Firm
13%
Manufacturing Company
9%
Healthcare Company
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about DX NetOps?
It is straightforward to configure, and you can quickly gather data from your infrastructure.
What is your experience regarding pricing and costs for DX NetOps?
The licensing cost of DX NetOps is expensive, not very affordable, and on the top of the price range in the market. However, there are no extra expenses in addition to the standard licensing fee.
What needs improvement with DX NetOps?
It would be useful to have more AI features.
What is the best network monitoring software for large enterprises?
It actually depends on the exact purpose or requirements. Some tools are better for only network devices while others are better from a cloud monitoring or APM monitoring perspective. You can check...
What do you like most about LogicMonitor?
LogicMonitor helps us prevent potential downtime. It's pretty good. It generates low-level warnings that aren't necessarily preemptive but can still alert us to issues we should investigate. These ...
What is your experience regarding pricing and costs for LogicMonitor?
The pricing can vary yearly or monthly, depending on the clients we're working with and their size and scale. For example, the pricing for a customer with ten thousand licenses versus a hundred lic...
 

Comparisons

 

Overview

 

Sample Customers

Fujitsu
Kayak, Zendesk, Ted Baker, Trulia, Sophos, iVision, TekLinks, Siemens
Find out what your peers are saying about DX NetOps vs. LogicMonitor and other solutions. Updated: May 2025.
857,028 professionals have used our research since 2012.