DX NetOps vs LogicMonitor comparison

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DX NetOps

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Executive SummaryUpdated on Sep 16, 2024

LogicMonitor and DX NetOps both compete in the network monitoring solutions category. Users generally favor LogicMonitor for its user-friendly features, while DX NetOps stands out for its in-depth analytics capabilities, giving it a slight edge in performance insights.

Features: LogicMonitor users benefit from automated discovery, real-time monitoring, and customizable dashboards. DX NetOps users value its comprehensive performance analytics, historical data insights, and advanced alerting mechanisms.

Room for Improvement: LogicMonitor users seek better scalability, more flexible reporting, and enhanced integration with other tools. DX NetOps users desire a simpler configuration process, improved integration with third-party tools, and a more intuitive user interface.

Ease of Deployment and Customer Service: Users find LogicMonitor relatively easy to deploy with responsive customer service. DX NetOps deployment is more complex but benefits from dedicated support teams.

Pricing and ROI: LogicMonitor offers competitive setup costs and quick ROI due to straightforward deployment. DX NetOps has higher initial costs, but users believe its comprehensive features justify the investment over time.

To learn more, read our detailed DX NetOps vs. LogicMonitor Report (Updated: December 2025).

DX NetOps vs. LogicMonitor

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

ROI

Sentiment score

3.7

Organizations achieve positive ROI from DX NetOps within 1-1.5 years through cost savings, reduced downtime, and improved operations.

Sentiment score

7.3

LogicMonitor enhances efficiency and cost savings, reduces downtime, and improves monitoring, leading to proactive problem-solving and ROI.

It can save you the cost of the product by reducing expenses and downtimes in 12 to 18 months.

For more quotes and insights, download the DX NetOps report

Principal Presale Consultant at Ness Technologies

The return is more of value and savings in preventing costly downtime, making the savings of about $60,000 which we would have lost without LogicMonitor, and in IT staff efficiency, we save approximately 15 hours a week.

IT Infrastructure Engineer at Ethical Trade SErvices Africa

I can definitely notice a difference in our posture, uptime, and ability to solve problems and resolve outages much quicker since we have had LogicMonitor in place.

For more quotes and insights, download the LogicMonitor report

Sr. Systems Engineer at a financial services firm with 201-500 employees

Customer Service

Sentiment score

7.2

Customer service quality for DX NetOps varies, with recent improvements and notable US team support, but response times fluctuate.

Sentiment score

7.6

LogicMonitor's support is praised for promptness and helpfulness but needs improvement in speed and regional consistency.

They are fast, responsive, and have technical expertise.

Senior Consultant at a financial services firm with 5,001-10,000 employees

Everything about DX NetOps is perfect, including the interface, technical support, and pricing.

reviewer2773848

Customer Success Intern at a tech services company with 1,001-5,000 employees

Creating a support case based on priority allows for immediate responses.

For more quotes and insights, download the DX NetOps report

Senior Program Manager at Tata Consultancy Services

Customer support is on point and very well trained.

IT Infrastructure Engineer at Ethical Trade SErvices Africa

We need to be able to reach them in real-time, and without those kinds of options available, we have to set up ad hoc calls, which could be improved.

Observability Engineer at Universal Music Group

The product mostly just works without issues.

For more quotes and insights, download the LogicMonitor report

Sr. Systems Engineer at a financial services firm with 201-500 employees

Scalability Issues

Sentiment score

6.0

DX NetOps excels in scalability, efficiently managing diverse networks and large-scale operations, making it ideal for extensive network oversight.

Sentiment score

7.9

LogicMonitor efficiently scales for large enterprises, supporting diverse environments with seamless expansion and automation, despite minor load balancing issues.

The product is very scalable, to the maximum.

For more quotes and insights, download the DX NetOps report

Principal Presale Consultant at Ness Technologies

They are not licensed, so you could deploy one collector or 1,000 collectors for the same cost.

Sr. Systems Engineer at a financial services firm with 201-500 employees

LogicMonitor's scalability absolutely meets our organization's growth needs.

For more quotes and insights, download the LogicMonitor report

Observability Engineer at Universal Music Group

LogicMonitor scales well

reviewer2772051

Technical Lead: Enterprise Monitoring at a retailer with 10,001+ employees

Stability Issues

Sentiment score

8.2

DX NetOps is praised for its stability, running smoothly without issues and receiving high ratings for dependable performance.

Sentiment score

8.2

Users praise LogicMonitor for its stability, reliability, minimal downtime, effective alerts, and seamless updates, ensuring high satisfaction.

I rate the stability of the product as ten on a scale of one to ten, indicating that it is very stable.

For more quotes and insights, download the DX NetOps report

Principal Presale Consultant at Ness Technologies

It is very stable. I have never seen LogicMonitor itself go down.

Sr. Systems Engineer at a financial services firm with 201-500 employees

Since we implemented LogicMonitor and got it working in production, there has been no downtime, no reliability issues, and nothing major regarding flare-ups from LogicMonitor's perspective.

For more quotes and insights, download the LogicMonitor report

Observability Engineer at Universal Music Group

Room For Improvement

DX NetOps needs better support, UX/UI, enhanced features, integration, AI capabilities, and streamlined systems for improved efficiency.

Enhance parent/child logic, dashboard customization, and support while improving interface, permissions, and container monitoring for user satisfaction.

DX NetOps is somewhat convoluted, and some of the programming constructs can be documented or driven through languages such as Python, Perl, and shell scripting, but they have their proprietary language, which may not be very user-friendly.

Senior Consultant at a financial services firm with 5,001-10,000 employees

Different communication methods such as agent-based connections, TCP/IP, or secured connections are necessary—features not currently available in DX NetOps and Spectrum.

For more quotes and insights, download the DX NetOps report

Senior Program Manager at Tata Consultancy Services

I would particularly like it to integrate with the Symantec portfolio and the Carbon Black portfolio.

reviewer2773848

Customer Success Intern at a tech services company with 1,001-5,000 employees

I wish the user interface would be customizable to allow users to create personal context-specific workspaces to hide irrelevant data, rather than trying to have a one-size-fits-all interface.

IT Infrastructure Engineer at Ethical Trade SErvices Africa

The container monitoring seems to be really behind compared to some bespoke cloud-native monitoring solutions that are designed around Kubernetes, containers, and ephemeral environments.

Sr. Systems Engineer at a financial services firm with 201-500 employees

One thing Dynatrace had that I enjoyed was real-time support chat available to reach someone and get help in real-time.

For more quotes and insights, download the LogicMonitor report

Observability Engineer at Universal Music Group

Setup Cost

DX NetOps offers flexible and often affordable pricing compared to competitors, providing robust capabilities and technical support.

LogicMonitor provides competitive pricing with good value for features, though cloud licensing and large environments may pose challenges.

The licensing cost of DX NetOps is expensive, not very affordable, and on the top of the price range in the market.

Principal Presale Consultant at Ness Technologies

I think the pricing is expensive.

For more quotes and insights, download the DX NetOps report

Senior Consultant at a financial services firm with 5,001-10,000 employees

I experienced no issues with pricing, setup cost, and licensing; it was very transparent, and the licensing model is very clear and easy to understand.

reviewer2772051

Technical Lead: Enterprise Monitoring at a retailer with 10,001+ employees

For more quotes and insights, download the LogicMonitor report

Valuable Features

DX NetOps delivers scalable network monitoring with AI automation, top-notch analytics, and customizable dashboards for advanced visibility and management.

LogicMonitor offers customizable dashboards, robust alerting, and integrations to enhance efficiency, proactive issue detection, and decision-making.

The product features include automation through AI, allowing out-of-the-box analysis of performance data, building baseline trends, and enabling configuration of dynamic thresholds relative to collected data.

Principal Presale Consultant at Ness Technologies

The best features I've seen so far with DX NetOps are that it can work with large scale systems, and it has a lot of functionalities and matrices.

Senior Consultant at a financial services firm with 5,001-10,000 employees

The most valuable feature in DX NetOps is the topological view, which is the network topological view.

For more quotes and insights, download the DX NetOps report

Senior Program Manager at Tata Consultancy Services

The dynamic alerting and root cause analysis have helped us fix issues before they cause a full-blown outage or degrade performance for end users.

IT Infrastructure Engineer at Ethical Trade SErvices Africa

Our SLAs and SLOs were averaging about 10 to 15 failed SLAs and SLOs that were over the time allotted to get those resolved, and those are now down to about two to three per week.

Observability Engineer at Universal Music Group

If you need to troubleshoot, or if the Logic Module does not work exactly as needed, you can go in, look at the code, and fork that Logic Module to adjust the Groovy code to do exactly what you need.

For more quotes and insights, download the LogicMonitor report

Sr. Systems Engineer at a financial services firm with 201-500 employees

Categories and Ranking

DX NetOps

Ranking in Network Monitoring Software

37th

Ranking in AIOps

19th

Average Rating

8.6

Reviews Sentiment

6.2

Number of Reviews

Ranking in other categories

No ranking in other categories

LogicMonitor

Ranking in Network Monitoring Software

13th

Ranking in AIOps

9th

Average Rating

8.6

Reviews Sentiment

7.3

Number of Reviews

Ranking in other categories

Application Performance Monitoring (APM) and Observability (21st), IT Infrastructure Monitoring (15th), Container Monitoring (6th), Cloud Monitoring Software (14th)

Mindshare comparison

As of December 2025, in the Network Monitoring Software category, the mindshare of DX NetOps is 0.7%, up from 0.6% compared to the previous year. The mindshare of LogicMonitor is 1.5%, down from 2.0% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Network Monitoring Software Market Share Distribution
Product	Market Share (%)
LogicMonitor	1.5%
DX NetOps	0.7%
Other	97.8%

Network Monitoring Software

Featured Reviews

Has provided topological insights and dashboard-driven network visibility across complex environments

Senior Program Manager at Tata Consultancy Services

DX NetOps can be improved by expanding its integrations with different tools, as it can currently integrate with Spectrum and other Broadcom products. It would be beneficial to gain integration capabilities with tools such as New Relic or SolarWinds. Integration with DX NetOps occurs through API, which fetches metrics from those tools, and this is currently happening in our area, with DX NetOps receiving data not only from Spectrum but also from New Relic and SolarWinds. DX NetOps could be improved by providing more communication methods beyond SNMP traps to accommodate different private clouds, especially as customers increasingly adopt vendor-specific clouds. For example, Sainsbury's uses SAP cloud, SAS, and Oracle cloud, where monitoring is not currently possible through DX NetOps and Spectrum, which are limited to certain mechanisms. Within the organization, SNMP is usable, but to display metrics from outside the organization, different communication methods such as agent-based connections, TCP/IP, or secured connections are necessary—features not currently available in DX NetOps and Spectrum.

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Has reduced false positives and enabled real-time insights during global events

Observability Engineer at Universal Music Group

LogicMonitor could improve their support system. One thing Dynatrace had that I enjoyed was real-time support chat available to reach someone and get help in real-time. With LogicMonitor, that is not really an option. We have to set up an email or reach out to support and try to set up an ad hoc call, which cannot be done in real-time when time is the most sensitive issue. That is definitely one area where they could improve. There are not many gaps or anything that LogicMonitor does not already have available. More data sources or more reporting options would be helpful to make sure all bases are covered, no matter what kind of report or data we are looking to pull. Outside of that, there are really not many notes regarding changes to the application itself.

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Top Industries

By visitors reading reviews

Financial Services Firm

15%

Computer Software Company

13%

Manufacturing Company

Healthcare Company

Computer Software Company

12%

Manufacturing Company

11%

Financial Services Firm

10%

Healthcare Company

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

By reviewers
Company Size	Count
Small Business	4
Midsize Enterprise	1
Large Enterprise	5

By reviewers
Company Size	Count
Small Business	11
Midsize Enterprise	10
Large Enterprise	10

Questions from the Community

What is your experience regarding pricing and costs for DX NetOps?

The pricing is fair for the level of enterprise capability it provides. Proper sizing and planning during deployment helps optimise licensing and overall cost. Anyone adopting it should account for...

What needs improvement with DX NetOps?

I would like DX NetOps to integrate with all Broadcom products in the future to make it closer to a rating of 10. I would particularly like it to integrate with the Symantec portfolio and the Carbo...

What is your primary use case for DX NetOps?

I use DX NetOps for large-scale network monitoring, fault detection, and performance analysis. My work involves evaluating how well it handles distributed environments, event correlation, and proac...

What is the best network monitoring software for large enterprises?

It actually depends on the exact purpose or requirements. Some tools are better for only network devices while others are better from a cloud monitoring or APM monitoring perspective. You can check...

What do you like most about LogicMonitor?

LogicMonitor helps us prevent potential downtime. It's pretty good. It generates low-level warnings that aren't necessarily preemptive but can still alert us to issues we should investigate. These ...

What is your experience regarding pricing and costs for LogicMonitor?

I did not have much experience with the pricing, setup cost, and licensing for LogicMonitor. I sat in on some of the business meetings, but my main focus was the technical side of it, getting every...

AppNeta by Broadcom vs DX NetOps

Comparisons

DX Spectrum vs DX NetOps

Compared 12% of the time

Compared 8% of the time

SolarWinds NPM vs DX NetOps

Compared 7% of the time

ManageEngine OpManager vs DX NetOps

Compared 7% of the time

ThousandEyes vs DX NetOps

Compared 6% of the time

More DX NetOps Competitors

OpsRamp vs LogicMonitor

Compared 5% of the time

Zabbix vs LogicMonitor

Compared 4% of the time

Azure Monitor vs LogicMonitor

Compared 4% of the time

ScienceLogic vs LogicMonitor

Compared 4% of the time

Dynatrace vs LogicMonitor

Compared 2% of the time

More LogicMonitor Competitors

Product Reports

DX NetOps

Download DX NetOps product report

Download LogicMonitor product report

Overview

DX NetOps by CA Technologies, a Broadcom company, improves your time to value through advanced AI capabilities and unified network visibility that delivers simplified NetOps intelligence into the user experience that traverses modern architectures. DX NetOps accomplishes this through high scale, unified network monitoring that enables full-stack analytics for assuring traditional and modern architectures. DX NetOps converts inventory, topology, device metrics, faults, flow and packet analysis into actionable intelligence for network operations teams. Complimented by our AIOps solution, DX NetOps enables IT teams to establish proactive, autonomous remediation capabilities across the applications, infrastructure, and networks that fuel superior user experiences.

Broadcom

LogicMonitor offers flexible IT monitoring with customizable dashboards and robust alerting capabilities. It integrates seamlessly with third-party apps like ServiceNow and provides a single-pane view for diverse IT environments, aiding in proactive issue resolution and enhancing operational efficiency.

LogicMonitor stands out with its capability to monitor diverse infrastructures including Cisco Voice systems, data centers, and virtual environments. Supporting servers, storage, networking devices, and applications, it provides seamless integration with cloud services like AWS and Azure. Users leverage its scalability and flexibility, benefiting from dynamic thresholds, anomaly detection, and detailed visualization. All these features contribute to improved management of IT assets and streamlined operations. Users suggest improvements in mapping, reporting, and automation for remediation, desiring more customizations and an expansive application performance monitoring toolset.

What are LogicMonitor's key features?

Customizable Dashboards: Allows personalization of monitoring views.
Robust Alerting: Offers advanced alert configurations.
API and Plugin Support: Ensures integration with apps like ServiceNow.
Dynamic Thresholds: Facilitates proactive issue resolution.
Anomaly Detection: Aids in identifying potential issues early.

What ROI should users look for in reviews?

Operational Efficiency: Enhanced by detailed visualizations and dashboards.
Scalability: Supports growing IT environments effortlessly.
Proactive Management: Facilitated by flexible alerting and monitoring.
Flexibility: Customization in monitoring diverse environments.

LogicMonitor is widely implemented across industries, providing monitoring for infrastructure in sectors like telecommunications, cloud computing, and managed services. Managed service providers particularly value its ability to track client environments, deliver proactive alerts, and generate comprehensive reports, while its integration with cloud platforms like AWS and Azure offers users centralized management and visibility into IT assets worldwide.

Sample Customers

Fujitsu

Kayak, Zendesk, Ted Baker, Trulia, Sophos, iVision, TekLinks, Siemens

DX NetOps vs. LogicMonitor