NinjaOne and DX NetOps compete in the IT management space. NinjaOne seems to have the upper hand for users seeking cost efficiency and ease of use, while DX NetOps is more suited for organizations needing detailed network functionality.
Features: NinjaOne offers intuitive software, seamless integrations, and effective IT asset management while also providing automation tools that streamline operations. DX NetOps provides advanced network monitoring, performance tracking for network infrastructure, and detailed insights suited for large enterprises. These features cater to different user needs, with NinjaOne focusing on user-friendliness and DX NetOps on comprehensive network capabilities.
Room for Improvement: NinjaOne could improve its advanced network management capabilities, add more detailed reporting tools, and increase scalability for large enterprises. DX NetOps could benefit from a simplified user interface, more intuitive deployment processes, and better onboarding to reduce the learning curve. Addressing these areas could enhance their offerings for users with varying needs in IT management.
Ease of Deployment and Customer Service: NinjaOne is noted for its easy deployment process and strong customer service, offering users a straightforward setup and attentive support. DX NetOps has a more complex deployment due to its diverse feature set, which may require additional assistance. However, it provides robust technical support options to help users navigate its extensive architecture.
Pricing and ROI: NinjaOne is recognized for its competitive pricing, enabling significant ROI through efficient operations management and cost savings. DX NetOps, despite higher initial costs, offers value through network optimization and functionality, appealing to users with specific technical demands. These factors contribute to the distinctions between budget-conscious investments with NinjaOne and advanced insights with DX NetOps.
It can save you the cost of the product by reducing expenses and downtimes in 12 to 18 months.
NinjaOne enables significant time savings, reducing my workload by 40% to 50%, primarily due to remote management capabilities.
The customer support at NinjaOne is excellent, rated ten out of ten.
Our experience with escalation supports, including auto escalation to third-level or engineering support, has been very positive.
I rate customer service and support for NinjaOne at seven out of ten due to slow response times.
The product is very scalable, to the maximum.
I would rate the scalability of NinjaOne as ten out of ten.
The design suggests it is scalable.
I rate the stability of the product as ten on a scale of one to ten, indicating that it is very stable.
I would rate the stability a ten out of ten.
It would be useful to have more AI features.
Security and reporting, including business intelligence tools, are adequate.
The inclusion of XENServer and Proxmox as virtual platforms in NinjaOne is currently missing.
The network monitoring needs to be improved.
The licensing cost of DX NetOps is expensive, not very affordable, and on the top of the price range in the market.
The pricing for NinjaOne is appropriate for small companies.
NinjaOne is reasonably priced, particularly with the inclusion of TeamViewer, SentinelOne, and Bitdefender.
The price or licensing of NinjaOne is a little bit high.
The product features include automation through AI, allowing out-of-the-box analysis of performance data, building baseline trends, and enabling configuration of dynamic thresholds relative to collected data.
A significant feature of NinjaOne is its remote access capability, which is essential for my clients’ home office usage.
The software's automation tools have solved critical deployment problems for small businesses.
Every month, every quarter, I see new features, and it is always evolving.
DX NetOps by CA Technologies, a Broadcom company, improves your time to value through advanced AI capabilities and unified network visibility that delivers simplified NetOps intelligence into the user experience that traverses modern architectures. DX NetOps accomplishes this through high scale, unified network monitoring that enables full-stack analytics for assuring traditional and modern architectures. DX NetOps converts inventory, topology, device metrics, faults, flow and packet analysis into actionable intelligence for network operations teams. Complimented by our AIOps solution, DX NetOps enables IT teams to establish proactive, autonomous remediation capabilities across the applications, infrastructure, and networks that fuel superior user experiences.
NinjaOne automates the hardest parts of IT, delivering visibility, security, and control over all endpoints for more than 20,000 customers.The NinjaOne automated endpoint management platform is proven to increase productivity, reduce security risk, and lower costs for IT teams and managed service providers. The company seamlessly integrates with a wide range of IT and security technologies. NinjaOne is obsessed with customer success and provides free and unlimited onboarding, training, and support. - Learn more here: https://www.ninjaone.com/
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