DX NetOps Reviews

Name: DX NetOps
Brand: Broadcom
Rating: 4.3 (8 reviews)

4.3 out of 5

8 reviews
100% willing to recommend

What is DX NetOps?

DX NetOps by CA Technologies, a Broadcom company, improves your time to value through advanced AI capabilities and unified network visibility that delivers simplified NetOps intelligence into the user experience that traverses modern architectures. DX NetOps accomplishes this through high scale, unified network monitoring that enables full-stack analytics for assuring traditional and modern architectures. DX NetOps converts inventory, topology, device metrics, faults, flow and packet analysis into actionable intelligence for network operations teams. Complimented by our AIOps solution, DX NetOps enables IT teams to establish proactive, autonomous remediation capabilities across the applications, infrastructure, and networks that fuel superior user experiences.

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DX NetOps is the #18 ranked solution in top AIOps solutions and #46 ranked solution in best Network Monitoring Tools. PeerSpot users give DX NetOps an average rating of 8.6 out of 10. DX NetOps is most commonly compared to Zabbix: DX NetOps vs Zabbix. DX NetOps is popular among the large enterprise segment, accounting for 72% of users researching this solution on PeerSpot. The top industry researching this solution are professionals from a financial services firm, accounting for 16% of all views.

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Featured DX NetOps reviews

Mark Tukh

Principal Presale Consultant at Ness Technologies

There is a model for network traffic analysis in the NetOps product called NetOps Flow Analyzer. It provides all the necessary protocols and analysis. DX NetOps supports network monitoring across hybrid environments, though I hope it works out of the box. The product features include automation through AI, allowing out-of-the-box analysis of performance data, building baseline trends, and enabling configuration of dynamic thresholds relative to collected data.

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Wael Abdelwahab

Deputy General Manager at banque misr

The solution is very straightforward and simple. It's not a complex process. I'd rate the initial setup a five out of five in terms of how easy the process is. Initially, it was a very simple installation, one server, and not sophisticated. That said, afterward, we enhanced it, and after consultation, we enhanced it to be scalable in installation to cover all our branches on our device. For some applications and network management, it took about three months to accomplish the full installation. Even after that, we changed the strategy and redeployed again. It took about a couple of months to have all modules configured and running. That's for the full implementation, not just the installation. The deployment was run by one or two people. You don't need a lot of staff or a lot of people involved in it. No, there are a lot of people using it as it's in every department. We have 25 people administering it daily. They work in shifts, so not everyone is on it at once. There are about five people handling maintenance.

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Enrique Aguilar

Architect of solutions at Dayset

I work in management and operations. The AI has great capabilities and is the best feature in this solution. I'd like to see dashboards and better integration with other solutions. I've been using this solution for six years. I rate this solution 10 out of 10.

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DX NetOps mindshare

Product category:

As of June 2025, the mindshare of DX NetOps in the Network Monitoring Software category stands at 0.6%, down from 0.7% compared to the previous year, according to calculations based on PeerSpot user engagement data.

Network Monitoring Software

PeerResearch reports based on DX NetOps reviews

Type	Title	Date
Category	Network Monitoring Software	Jun 16, 2025	Download
Product	Reviews, tips, and advice from real users	Jun 16, 2025	Download
Comparison	DX NetOps vs Zabbix	Jun 16, 2025	Download
Comparison	DX NetOps vs Auvik Network Management (ANM)	Jun 16, 2025	Download
Comparison	DX NetOps vs SolarWinds NPM	Jun 16, 2025	Download

Title	Rating	Mindshare	Recommending
Zabbix	4.2	13.1%	95%	106 interviews Add to research
SolarWinds NPM	4.1	4.5%	92%	158 interviews Add to research

Valuable Features

DX NetOps excels in root cause analysis and performance metrics, offering a comprehensive network view. Users appreciate its straightforward setup and scalability, supported by AI for automation and dynamic threshold configurations. It efficiently manages large systems and provides insights on traffic analysis, resource utilization, and trends. The integration capabilities with systems like ServiceNow enhance connectivity. Its fault and performance management, along with interface utilization for capacity planning, are highly valued.

"The best features I've seen so far with DX NetOps are that it can work with large scale systems, and it has a lot of functionalities and matrices."
"I rate the stability of the product as ten on a scale of one to ten, indicating that it is very stable."
"The product features include automation through AI, allowing out-of-the-box analysis of performance data, building baseline trends, and enabling configuration of dynamic thresholds relative to collected data."

Room for Improvement

DX NetOps requires enhancements in technical support responsiveness and expertise. Network configuration management is seen as lacking, with limited functionality for backup and device restoration. The interface appears outdated with user experience improvements needed. An integrated, cohesive module system and more native automation features could streamline tasks. Users also suggest incorporating AI capabilities, additional network analysis features, and better hardware requirements. Predictive analytics and proprietary languages are perceived as user-unfriendly.

"DX NetOps is somewhat convoluted, and some of the programming constructs can be documented or driven through languages such as Python, Perl, and shell scripting, but they have their proprietary language, which may not be very user-friendly."
"The licensing cost of DX NetOps is expensive, not very affordable, and on the top of the price range in the market."
"It would be useful to have more AI features."

ROI

Users noted significant improvements in network visibility and performance monitoring, leading to decreased downtime and quicker troubleshooting with DX NetOps. They highlighted cost savings from improved resource allocation and better proactive management capabilities. Enhanced operational efficiency and actionable insights were also praised as valuable benefits, contributing to a positive return on investment. Users found DX NetOps instrumental in optimizing their network operations and reducing operational costs.

Pricing

DX NetOps pricing has transitioned to a subscription model, bundling multiple products into one package. While initially appearing expensive, it is considered affordable compared to competitors like IBM and Micro Focus. Broadcom offers various licenses, including technical support, catering to businesses of all sizes. Discounts and flexible pricing are available, especially for loyal customers. Costs depend on project scale and number of devices, with location influencing the final price.

Popular Use Cases

DX NetOps is primarily employed for network management, performance monitoring, and ensuring optimal network infrastructure performance. Organizations utilize it for monitoring approximately 500 devices, including switches, routers, firewalls, and managing SAP and net flow analytics. It enables proactive monitoring, anomaly detection, provides in-depth insights through analytics features, and is suitable for telco-grade environments. Additionally, users utilize DX NetOps for alarm management in data centers, enhancing network reliability.

Service and Support

Customer service for DX NetOps varies by region. After Broadcom's acquisition, experiences declined initially but have since improved. Support from the US team is noted as effective, though response times can be slow, and expertise varies. Some users find the support responsive and knowledgeable, rating it highly, while others suggest it falls short compared to competitors. Despite some difficulties in communication and understanding of issues, many express satisfaction with their assistance experiences.

Deployment

DX NetOps's initial setup experiences vary. Some find it straightforward and easy, rating ease of setup highly, requiring minimal staff for deployment. Others highlight complexity, especially for newcomers or with extensive networks, needing troubleshooting and manual tasks. Installation time ranges from a few hours to months, depending on customization and network size. While some praise its simplicity with a good partner, others note the challenges of a distributed architecture and desire more user-friendly automation.

Scalability

DX NetOps is frequently regarded as highly scalable, often rated at the upper limit by users. Many highlight its capability to monitor and manage extensive networks effortlessly, making it ideal for enterprise and telecom environments. Some entities commend its ability to handle anywhere from a hundred to a vast number of devices, underscoring its capacity to support substantial network infrastructures. While a few give slightly moderating evaluations, it remains a prominent aspect of DX NetOps.

Stability

Users consistently commend the stability of DX NetOps, citing no bugs or glitches and no crashes or freezes. Ratings vary, with stability often achieving high marks ranging from four to ten out of ten. Many users emphasize its reliability and ability to run smoothly for extended periods when set up correctly.

These insights are based on the in-depth reviews provided by peers to help you make a better buying decision.

Download our DX NetOps Buyer's Guide for additional reliable information.