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Commvault Cloud Reviews

Vendor: Commvault
4.3 out of 5
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What is Commvault Cloud?

Commvault Cloud offers comprehensive data management with strong backup and recovery, security, and compliance across hybrid and multi-cloud setups. Supporting a variety of applications, its cost optimization and integration capabilities enhance data management and infrastructure operations.

Get the Commvault Cloud Buyer's Guide and find out what your peers are saying about Commvault Cloud, Veeam Data Platform, Rubrik and more!
Commvault Cloud is the #2 ranked solution in top SaaS Backup solutions, #2 ranked solution in top Container Backup Software solutions, #3 ranked solution in top eDiscovery software, #3 ranked solution in top Disaster Recovery as a Service providers, #3 ranked solution in top Autonomous Operational Resilience solutions, #4 ranked solution in best Backup and Recovery Software, #4 ranked solution in top Cloud Backup solutions, and #5 ranked solution in top Disaster Recovery Software. PeerSpot users give Commvault Cloud an average rating of 8.6 out of 10. Commvault Cloud is most commonly compared to Veeam Data Platform: Commvault Cloud vs Veeam Data Platform. Commvault Cloud is popular among the large enterprise segment, accounting for 51% of users researching this solution on PeerSpot. The top industry researching this solution are professionals from a financial services firm, accounting for 11% of all views.
Buyer's Guide
Commvault Cloud
April 2026
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Commvault Cloud mindshare

Product category:
Backup and Recovery
As of April 2026, the mindshare of Commvault Cloud in the Backup and Recovery category stands at 3.6%, down from 7.4% compared to the previous year, according to calculations based on PeerSpot user engagement data.
Backup and Recovery Mindshare Distribution
ProductMindshare (%)
Commvault Cloud3.6%
Veeam Data Platform6.1%
Rubrik3.6%
Other86.7%
Backup and Recovery

PeerResearch reports based on Commvault Cloud reviews

TypeTitleDate
CategoryBackup and RecoveryApr 26, 2026Download
ProductReviews, tips, and advice from real usersApr 26, 2026Download
ComparisonCommvault Cloud vs Veeam Data PlatformApr 26, 2026Download
ComparisonCommvault Cloud vs HPE Zerto SoftwareApr 26, 2026Download
ComparisonCommvault Cloud vs RubrikApr 26, 2026Download
Suggested products
TitleRatingMindshareRecommending
Veeam Data Platform4.36.1%94%432 interviewsAdd to research
Rubrik4.53.6%97%96 interviewsAdd to research
 
 
Key learnings from peers

Valuable Features

Commvault Cloud offers valuable features like global deduplication saving storage space and bandwidth, seamless cloud integration for robust data protection across on-premise and hybrid environments, and comprehensive backup and recovery capabilities supporting multiple operating systems and applications. It provides automation, advanced reporting, ransomware protection, high scalability, centralized management via a user-friendly console, and efficient data archiving and compliance support. Its compatibility with multiple storage platforms and integrations adds significant operational efficiencies.
  • "The beauty of this solution is that it includes two disk libraries therefore backing up to tape will often not be required, unless very long term retention is needed and even then it is likely to be very infrequent."
  • "Commvault makes it easier to back up new additions to our environment."
  • "The most valuable features of Commvault Hyperscale X are the full responsibilities inclined in conversion with high responsibility rates."

Room for Improvement

Commvault Cloud faces challenges in user interface complexity, licensing model clarity, and support responsiveness. There is desire for a more intuitive user experience, streamlined integration with cloud services, and improvements in documentation and training. Users mention the need for enhanced security measures, automation capabilities, and AI-driven insights. Additionally, issues with performance and cost are concerns, alongside the demand for more comprehensive features in the HTML5 interface and improved backup management.
  • "Tape backups can be unreliable, restores are slow and they are expensive to manage."
  • "Our main pain point is that some of our hardware is old."
  • "The solution requires improvement with its connection and bandwidth."

ROI

Many users report that Commvault Cloud has provided a substantial return on investment by reducing infrastructure costs and operational time. It simplifies data management by consolidating backup technologies, enabling significant labor savings and decreased storage expenses. Users have seen cost efficiency over time as their understanding of the platform improves. The peace of mind from reliable data recovery and predictable backup costs are also key benefits appreciated by various users.

Pricing

Commvault Cloud's pricing and licensing are perceived as flexible, offering options such as subscription-based and perpetual licenses. While some users find it cost-effective and competitive against similar solutions like Veeam and NetBackup, others consider it expensive, particularly for smaller organizations. The cost largely depends on the environment and licensing model chosen, with capacity-based and per-socket offerings available. Support and license costs are predictable, but assessment based on specific backup needs is advised to ensure cost-effectiveness.
  • "I would rate the price of Commvault Cloud seven out of ten with ten being the cheapest."
  • "Originally, it was really attractive when we were deployed on-prem. They have since built and moved it to the cloud, which I am a big fan of. I have all my security tools in the cloud, but it came with a significant increase in pricing. We ended up negotiating a better price because we have been a long-term customer, and I have also spoken on their behalf quite a few times, but if I have to buy it at its current rate, I am not sure if I would be a customer. It is expensive."
  • "Using a subscription-based license has been advantageous."

Popular Use Cases

Commvault Cloud is utilized for data backup and restoration tasks, extensively safeguarding various IT environments, including servers, databases, emails, and virtual platforms. Organizations employ it to protect data across on-premises and cloud systems, meeting compliance and security standards. Its features support hybrid and multi-cloud setups, providing robust disaster recovery options. Businesses appreciate its efficient data management and cost-optimization capabilities while offering advanced functionalities like archiving, ransomware protection, and regulatory compliance.

Service and Support

Commvault Cloud's customer service is praised for quick response times and effective issue resolution. Technical support teams are noted for their expertise, with many cases resolved promptly. Some users find support to be inconsistent, especially when issues are escalated to development. Communication barriers were noted, with non-native English speakers experiencing delays. There is appreciation for the proactive approach in follow-ups and a strong SLA commitment. Challenges exist with availability, but many are satisfied with the assistance provided.

Deployment

Commvault Cloud's initial setup varies from straightforward to complex depending on the environment and expertise level. Simple environments report quick, easy deployments, often completed within hours. However, more extensive and complex setups require careful planning, architecture design, and sometimes third-party assistance, especially in enterprise settings. Implementation time ranges from a few days to several weeks, influenced by factors like infrastructure size and configuration requirements. Users frequently note that initial configuration may seem daunting but becomes manageable with experience.

Scalability

Commvault Cloud demonstrates strong scalability, effectively handling extensive environments across diverse applications and platforms. Users appreciate its flexibility in adapting resources as needed, supporting multi-node expansions and diverse storage solutions. Licensing adjustments and partnerships enhance seamless scaling. Challenges exist in SQL integration, complex configurations, and Linux compatibility maturation. Many users manage significant data volumes effortlessly, leveraging both on-premise and cloud capabilities. The platform is favored for its robust scaling ability and adaptability for various industries.

Stability

Users consistently report high stability with Commvault Cloud. It runs reliably without major downtime or issues, although occasional minor bugs can occur, which support typically resolves quickly. Some users note that proper setup and technical knowledge are crucial to maintaining stability. The service's stability rating often ranges from 8 to 10 out of 10. Issues typically stem from infrastructure or external applications rather than Commvault Cloud itself. Most users express satisfaction with its performance.
These insights are based on the in-depth reviews provided by peers to help you make a better buying decision.
Download our Commvault Cloud Buyer's Guide for additional reliable information.

Review data by company size

By reviewers
Company SizeCount
Small Business42
Midsize Enterprise18
Large Enterprise69
By reviewers
By visitors reading reviews
Company SizeCount
Small Business1028
Midsize Enterprise546
Large Enterprise1657
By visitors reading reviews

Top industries

By visitors reading reviews
Financial Services Firm
11%
Computer Software Company
11%
Manufacturing Company
10%
Comms Service Provider
5%
Healthcare Company
5%
Government
5%
Performing Arts
4%
Retailer
4%
Construction Company
4%
Insurance Company
4%
University
4%
Educational Organization
3%
Outsourcing Company
3%
Energy/Utilities Company
3%
Media Company
3%
Real Estate/Law Firm
3%
Legal Firm
2%
Marketing Services Firm
2%
Pharma/Biotech Company
2%
Transportation Company
2%
Wholesaler/Distributor
1%
Non Profit
1%
Consumer Goods Company
1%
Recreational Facilities/Services Company
1%
Hospitality Company
1%
Aerospace/Defense Firm
1%

Compare Commvault Cloud with alternative products

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Learn more about Commvault Cloud

Commvault Cloud facilitates seamless data management and protection for organizations dealing with complex IT infrastructures. Its capabilities spread across hybrid and multi-cloud environments, ensuring robust disaster recovery and compliance, while optimizing storage strategies. Extensive application compatibility and integration with IT infrastructure solutions allow for efficient data movement and enhanced security.

What are the key features of Commvault Cloud?
  • Backup and Recovery: Reliable data protection across environments.
  • Data Management: Seamless operations in hybrid and multi-cloud contexts.
  • Disaster Recovery: Comprehensive recovery features.
  • Compliance: Ensures adherence to regulatory standards.
  • Security: Advanced encryption and threat detection.
  • Cost Optimization: Efficient strategies and resource utilization.
  • Integration: Supports a wide array of IT applications.
What benefits should be evaluated in reviews?
  • Data Security: Protects sensitive information effectively.
  • Scalability: Adapts to extensive infrastructure needs.
  • Cost Efficiency: Reduces expenses through optimization.
  • Simplified Management: Streamlined for better operations.
  • Comprehensive Support: Enhances compatibility and usability.

In industries like finance, healthcare, and technology, Commvault Cloud supports the protection of virtual machines, databases, and physical systems. It facilitates Office 365, SQL, and VMware backups, ensuring disaster recovery and compliance, while meeting the demanding storage requirements and safeguarding data integrity per industry standards.

Commvault Cloud was previously known as Commvault Complete Data Protection, Commvault Backup & Recovery, Commvault HyperScale X, Metallic, ThreatWise.

Commvault Cloud customers

Aberdeenshire Council, Acxiom, BAM Group Ireland, Catholic Education Diocese of Parramatta, CI Investments, Clifford Chance, American Municipal Power, American Pacific Mortgage, AstraZeneca, Dongbu Steel, Denver Health, Dow Jones, Emirates Steel, Penn State Health, Prime Healthcare, Sonic Healthcare, Sony Network Communications, TiVO, UCONN Health, The Weitz Company

Related questions

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Which software would you recommend for enterprise backup -- Commvault or Veritas Netbackup?
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What is the biggest difference between Veritas NetBackup and Commvault?
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Commvault vs Rubrik, which is better?
  • 216
What are the differences between Commvault and Metallic?
  • 205
When evaluating backup and recovery software, what aspect do you think is the most important to look for?
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Help! Need an opensource backup solution to work with OVM, Linux, Windows, Sql server, Exchange, Sharepoint. Plus bare metal recovery.
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What will be the best strategy for develop a up to date BCRS?
  • 92
CommVault vs. EMC NetWorker vs. Dell vRanger
  • 316
Should I get a third-party backup solution for Office 365?

Product Categories

Product Categories
Backup and Recovery
eDiscovery
Cloud Backup
Disaster Recovery as a Service
Disaster Recovery (DR) Software
SaaS Backup
Container Backup Software
Autonomous Operational Resilience

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Commvault Cloud Reviews Summary
Author infoRatingReview Summary
Cloud Solution Architect at Tata Consultancy4.0As a solution architect, I find Commvault Cloud effective for hybrid, petabyte-scale backup and restore, especially with CommServe. However, I believe it needs AI capabilities for intelligent data tiering, which competitors offer and customers request.
CEO at a computer software company with 51-200 employees4.5I consider Commvault Cloud an excellent, stable SaaS solution, offering a single pane of glass for various backup needs. However, I feel its support quality requires significant improvement, and the product is quite expensive.
Managing Director at ITS Technology Solution Pvt. Ltd.4.5I use Commvault Cloud primarily for BFSI, valuing its extensive, multi-cloud capabilities and deduplication. While costly and needing skilled deployment, it's stable and scalable. Support is reasonable but limited. Overall, I rate it a nine due to its comprehensive nature.
Principal Platform Engineer Storage/Backup at a manufacturing company with 10,001+ employees5.0Commvault Cloud is invaluable for our cyber resilience, offering a unified, cost-effective hybrid solution that significantly improved backup and recovery. It's far superior to Dell Avamar, providing excellent stability, scalability, and support, truly the most impressive product we've used.
Senior Director Data Center Services at a media company with 5,001-10,000 employees5.0Commvault provides secure, compliant hybrid cloud backups, significantly reducing my costs (75-80%) and improving backup/recovery times. I appreciate its stability, scalability, and threat detection, though increased automation would further enhance its predictability.
Systems Administrator III at a university with 5,001-10,000 employees4.5Commvault significantly improved our university's data protection, filling critical gaps and reducing costs through deduplication and automation, despite some issues with training and support. It's a stable, scalable solution, future-proofing our move to the cloud.
Vice President for Innovation and Technology at Oral Roberts University5.0<p>Commvault Backup &amp; Recovery has been our reliable, transparent solution for data backup and recovery for over a decade, consistently retrieving files and improving efficiency. Its search utility is invaluable, though I'd appreciate more background communication.</p>
Infrastructure Manager at a construction company with 1,001-5,000 employees4.5Commvault provides us reliable backup and rapid data recovery, offering peace of mind with fast restores and data migration. We value its stability, scalability, and comprehensive features, despite adapting to the new interface. It’s a top-tier, well-supported data protection solution.