What do you like most about Dynatrace?
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It has created total transparency between technology and business on all aspects of systems and performance as well as being a proxy for network performance through user experience monitoring. This followed a major performance degradation of our primary frontline system, which highlighted inadequacy of infrastructure focus tools, e.g., Nagios and Zabbix. It helped detect and remediate several performance issues on systems on both vendor supplied packages as well as in-house developed systems. It also improved InfraOps and development teams understanding of system behaviour and performance characteristics.
Dynatrace has reduced our total headcount in operations and the mean time to detect and resolve problems. As a result, those challenging offline times are much shorter, if not non-existent, because of this solution.
A feature that's one of the highlights of Dynatrace is the AI. The second most valuable feature is OneAgent. Between infrastructures, applications, operating systems, you can deploy with just a single agent and can practically install and forget about it.
The solution can be deployed quickly on-prem. Once it's deployed, you can use discovery and review the process and service on this application.
The agent deployment is the most valuable. You don't need to do any configuration. You just deploy the agents, and it can automatically detect your infrastructure. That was the greatest feature that we saw in Dynatrace. If there is any database, it can detect it automatically and present everything to you.
Technical support has always been quick to respond.
The solution has a very good user interface.
We use the Dynatrace AI to assess impact. Because it links to real users, it is generally pretty correct in terms of when it raises an incident. We determine the severity by how many users it is affecting, then we use it as business justification to put a priority on that alert.
The Davis artificial intelligence built-in program is valuable. It keeps all the information about the systems, connections, service calls, and requests in its database. It looks at response times and keeps everything in check with baseline figures. If anything goes outside of that baseline, it reports based on that. If the performance starts degrading, it reports on that. Before something breaks, it tells you that it is going to break, and that's the most useful feature of Dynatrace.
I like the full-stack agents, the Oneagents, and the futures dynamic.
If you look in the APM sector, it is a very nice package to install.
The solution is amazing, it does well when you need to use it.
The deployment itself is very easy and straightforward.
We like the on-premises platform and the horizontal scalability.
The initial setup is easy.
Dynatrace is heavily automated which is a big advantage. You don't have to configure a lot, it installs and it runs straight away. There's direct return on investment and you can focus on more interesting stuff than always have to configure and change the configurations. Issues or problems in detection is also fully automated, which is great.
It is really comfortable and easy to use for application monitoring. We are able to see and go deep into the problem. We didn't have any issues with this product.
Its monitoring and key purpose capabilities are the most valuable. It provides the root cause of problems and helps peers join the war room.
They have a feature that allows you to monitor the user, and we are able to create a VIP customer.
Once you are trained on the solution, it's easy to navigate. It's got very good documentation and training offerings.
A very powerful solution for the end user.
The user experience allows us to be able to gauge customer experience and understand the performance impact of our platform.
My primary use of the tool is to keep revenue coming into the business and to use it to help our business team in running their site analytics and web performance tools. They have things like Adobe Analytics that provide them with one layer of data. We use Dynatrace as another railroad metric to both confirm the Adobe Analytics data and enhance it in certain places where Adobe won't give us the answers that we need. In terms of metrics, we've had roughly about 120,000 unique sessions per hour on our website. So, we're capturing a lot of session data and real user data, and all of that data is kept in user sessions. We can look this information up by user ID to tag any given session that we want to find by date/client. E.g., if the user said that they had an issue last Thursday at 11:00 PM, then we can just do a search on their email address, go through all their sessions, and find the one that they mentioned, then dig directly into that one.
With Dynatrace, we have synthetic checks and real-user monitoring of all of our websites, places where members and providers can interact with us over the web. We monitor the response times of those with Dynatrace, and it's all integrated into one place.
Dynatrace is a single platform. It has all these different tools but they are actually all baked into the OneAgent technology. Within that OneAgent... you have the different tool sets. You have threat analysis, memory dumps, Java analysis, the database statements, and so on. It's all included in this OneAgent. So the management is actually quite easy.
The User Sessions Query language has definitely been the most helpful with its key user actions and user session properties. Using those together, that has completely transformed how we're able to identify customers and their problems on our site. It has made a very big impact over the year.
Service engineers save a lot of time because they can just go in look at the data and share it with the customer, who has the same view, and say, "Here's an improvement which can be immediately implemented." It's not like a collection of big, multiple findings that are consolidated into one results presentation, then the customer needs to do something. It's more like a continuous performance analysis and improvement process, which is more efficient than those workshops approaches. That's one of the biggest of the advantages that our services team sees because it helps DevOps to focus on continuous delivery and shift quality issues to pre-production.
The alerting systems are definitely the most valuable feature. The AI engine, "Davis," has proved to be a game-changer for us, as it helps to alert us when there are anomalies found in our applications or in their performance... letting the Davis engine find those anomalies and push them to the top, especially as they relate to business impact, is very valuable to us.
It has improved our critical incident response, exposing critical issues impacting the environment and our ability to respond to those events prior to client impact as well as resolving those events more quickly. We have use cases where we have studied a 70 percent improvement for response times in an occurring event as well as future reoccurrences being improved.
The Session Replay not only allows us to watch the user in 4K video, but to see the individual steps happening behind the scenes, from a developer perspective. It gives us every single step that a user takes in a session, along with the ability to watch it as a video playback. We can see each call to every server as the user goes through the site. If something is broken or not running optimally, it's going to come up in the Session Replay.
It helps to improve code efficiency and has quicker performance analysis.
With the latest version, the AI engine highlights the root causes automatically.
The major improvement was the ability to find errors immediately and predict future failures, or when resources reach the maximum capacity.
The most valuable feature is the ability to perform synthetic checks for monitoring sites using click paths.
Dynatrace helped us to get a better understanding of how our services are communicating with each other, as well as better problem detection before something really breaks
The most valuable feature is the 360-degree view for monitoring, infrastructure, and application worlds.
It can give a quick overview of the current health status, end to end, and can quickly point to the root cause if there an issue or problem in one of our applications.
The most valuable features are the easy installation, single vision across different environments, reduction in alarms, and the root cause analysis.
I think one of the most valuable features is the Dynatrace API, for both metrics and configuration.
I think with Dynatrace, it has helped to bring value to the business because now we can speak using the same language.
By using Dynatrace Managed, we have improved customer satisfaction and have also helped internal teams and subcontractors make the application more stable.
Our customers are now able to control their infrastructure with a single tool, and can easily check the connections with all components.
It has helped us improve the performance of many of our applications.
Finally, we have 100% visibility on website performance, including third-party sources.
The Dashboard is very useful, as you can monitor different parameters on the same screen.
Dynatrace helps us to improve overall performance and allows us to detect the root cause of an outbreak on our systems.
This solution has helped us to improve application performance and reduce issue-impact with faster resolutions.
Since we moved to OneAgent, we are much quicker to address live incidents and problems that occur in our systems.
The Dynatrace solution has an important role in optimizing application code and SQL queries for customer solutions.
We can see each session, end-to-end, and discover issues.
The User experience monitor is a real added value.
Ease of problem detection and alerting, visual timeline, and user-sessions are some of the best features of Dynatrace.
The most valuable function is the ability to replay a customer session.
One of the features that sets this product apart from its competitors is that it generates a solution.
Dynatrace gives excellent insight into the performance of our applications.
The most valuable feature is the beautiful UI.
The most valuable feature is the workflow, which helps you to easily have an overview of the infrastructure that you are analyzing, without having worked with it previously.
This solution has helped us with faster identification of the root cause, allowing faster resolution and increased uptime.
The most valuable features are the UEM (User Experience Monitoring) and the DEM (Digital Experience Management).
The most valuable features of Dynatrace are the ease of installation and management, as well as its extensibility.
Working with the user interface is a pleasure for any customer since it is fast, responsive, and very well designed.
The features that we find most valuable are automatic root cause detection, topology discovery, and session replay.
The most valuable features for us include problem detection, root cause identification, Smartscape, and integration with cloud infrastructure like AWS, Azure, GCP, etc.
Dynatrace has an auto-baseline and uses AI to monitor the performance of each API. The response time is related to the baseline.
When collecting data with Dynatrace, we saw every single transaction that happened in real-time.
It gives us visibility into the product and what we are doing operationally.
The visibility that it provides through the application's behavior allows us to find trends based on our customized metrics.
The stability is rock solid. We put a lot of stress on it.
It has been doing a good job of alerting us to issues. It has been very helpful and effective at identifying how we can do things to make our infrastructure and application a little better.
It is very stable and reliable.
It gives complete stats of the user and what they are doing.
The graphical interface is helpful, as it illustrates things well for anyone who wants to know about the information it provides.
It provides us a reference for being able to go back and look at data at a certain point, analyze it, then determine if something was the root cause.
The most valuable feature is the monitoring of application performance.
It reduces our efforts to identify services failing in production.
In general, it has helped me go through different logs more easily when something breaks.
The view it provides for default analysis is very nice. The way in which it showcases how the metrics have been captured and how lucidly that they are displayed. This is a good thing to have from a technical and non-technical perspective.
We are able to get insights into our systems, which previously took us weeks to be able to detect.
Through end-user monitoring, we were able to measure the user's perceived performance and build an SLA based on that information.
We are not blind anymore with our digital services performance; no more fire fighting.
Dynatrace AppMon has allowed a deep dive review of performance problems in near real-time for our primary external website and related web apps and web services.
We can report and monitor on specific use cases which could not be monitored with SAP or other tooling.
We can analyse problems more quickly, and detecting problems becomes easier with Dynatrace.
We have been using it to find bugs in our production environment.
Easy to install and start using it.
Provides more visibility into applications.
Improved visibility on performance and application issues.
PurePath does deep dive analysis, has dashboards, and provides real user experience monitoring. It has allowed us to do analysis which was never possible before.
Provides bespoke dashboards and reports which help our business to grow.
Developers love the tool, because it is easy to use. They can immediately see how their code behaves.
Its ability to correlate a large source of information to pinpoint a root cause. This speeds up issue resolution and allow us to better reach our objectives.
It collects and analyses information with AI, which is useful.
The web dashboards are quite useful, good looking, and easy to use.
Simplified the way to monitor a medium to big environment.
The NeoLoad plugin is awesome, and it gets results from load tests correlated with test scenarios.
Reduced MTTR, thanks to smart problem detection and automated root cause analysis.
We used to rely on multiple operations tools to monitor and obtain bits and pieces. Now, we have it all in a single pane of glass.
Smartscape display for ease of visibility, pinpointing a exact problem, and providing necessary details for fixing and even improving on.
Complete visibility into end-to-end user transactions.
We obtained a better insight into our environment and consolidated a lot of our old apps into one app.
Dynatrace helps to build business and non-business dashboards and the appropriate alarming on mail groups.
It helps developers fix old and new problems, helps businesses to understand conversions, statistics, and service health.
Dynatrace is a powerful tool for full stack monitoring with APM capabilities and AI root cause problem analysis. This helps our customers with their digital transformation and gaining insight into their infrastructure.
Service discovery with artificial intelligence automatic anomaly root cause detection, and problems replay.
Capability to troubleshoot isolated customer complaints with the user session feature.
I would give Dynatrace's technical support a 100% rating. I feel like whenever I call or send an email that I get the right person automatically. For the most difficult answers, the most I have to wait is about three days and the answers have been relevant.
It helps our organization identify potential problems by doing thorough analysis of systems which integrate with one another.
With the Agentless monitoring and ability to create custom plugins, we've been able to transform the tool not just into a great APM solution but a really good enterprise monitoring solution too.
We got firsthand RCA as soon as we finished implementation.
Dynatrace is an extremely helpful APM solution in large, complex environments, whenever we need to have an integrated vision of our users, infrastructure, and applications.