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Oracle Integration Cloud Service vs Workato comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Sep 17, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
8.3
Oracle Integration Cloud boosts ROI by shortening development cycles and reducing operational and administrative efforts through automation.
Sentiment score
7.9
Workato simplifies app integration, boosting productivity and cost savings, with visible results often seen within a week.
By replacing multiple legacy systems and teams with a single automated platform, organizations see significant cost savings and improved business operations.
In my experience, we have seen a return on investment, with results visible within a week.
 

Customer Service

Sentiment score
6.0
Oracle Integration Cloud Service support is generally knowledgeable but experiences vary, with users noting improvement needs in response times.
Sentiment score
7.8
Workato's customer service earns praise for responsiveness, real-time support, and community engagement, despite limited availability and product challenges.
I find the technical support from Oracle to be good.
Whenever we faced issues with data volume, the support team helped us by suggesting solutions like breaking the data into chunks.
I reach out to the professional services team or customer success team for technical support, and they provide immediate responses.
Workato's support is robust, featuring first and second-level support.
 

Scalability Issues

Sentiment score
7.8
Oracle Integration Cloud scales well for medium implementations but faces constraints with large data, impacting performance and licensing cost.
Sentiment score
6.9
Workato offers scalable and elastic operations, supporting multi-region use but may face issues with higher data volumes.
There are scalability limitations with Workato.
Allows dynamic connection switching at runtime.
Even when clients overutilize the product, Workato allows them to continue without interruption, charging accordingly rather than limiting usage.
 

Stability Issues

Sentiment score
8.1
Oracle Integration Cloud Service is stable, with infrequent issues, and users rate its stability highly from seven to ten.
Sentiment score
7.6
Workato is highly rated for stability and reliability, though occasional high-load issues require extra maintenance efforts.
The solution is stable.
Once deployed, solutions do not break, making it more reliable than other solutions like Microsoft Power Automate that often disconnect.
During the initial data loads with large volumes, Workato was unable to handle the data effectively, which indicates stability issues under high loads.
To handle more than 50,000 records, I use scripting actions like Python or JavaScript to process large data in chunks.
 

Room For Improvement

Oracle Integration Cloud Service requires enhanced error analysis, documentation, B2B integration, adapters, and JSON support, while addressing file handling limits.
Workato needs improvements in collaboration, scalability, API management, licensing clarity, security, and more community recipes and connectors.
The mapping is a bit complex, so configuration is not very easy for a new user.
Workato struggles with scalability when handling high volumes of data, such as terabytes, requiring chunking for initial data loads.
One area for improvement is the CI/CD pipeline, which lacks a version control system similar to GitHub for easier deployment.
Currently, there's no way to set breakpoints to stop the process and debug an error as you can in other tools like webMethods.
 

Setup Cost

Oracle Integration Cloud Service offers flexible, scalable pricing with competitive models and discounts, appealing for enterprise integration despite higher costs.
Workato offers competitive enterprise pricing, benefiting users with bundled connectors and flexible, consumption-based models without hidden fees.
While the upfront cost is high due to task-based pricing, the cost is relatively low in terms of development because Workato provides necessary connectors for integration use cases.
Compared to other iPaaS solutions like Boomi, Workato’s pricing model charges per connection step, which increases the cost.
Workato's pay-as-you-use model is competitive when compared with other iPaaS providers, making it cost-effective for organizations looking to integrate multiple functionalities under one platform.
 

Valuable Features

Oracle Integration Cloud Service simplifies enterprise connectivity with intuitive tools, numerous adapters, and serverless setup for seamless integration.
Workato simplifies app integration with drag-and-drop UI, enabling efficient automation for non-technical users across industries.
Additionally, it provides a wide variety of built-in adapters for many cloud providers, such as Azure Blob and AWS S3.
It allows app-to-app and real-time integrations, which significantly enhance process efficiency.
It comes with pre-built connectors, eliminating the need to write APIs.
The platform's ease of use for connecting to different integrations, like Salesforce and NetSuite, is very beneficial because development isn't necessary, and everything is readily available.
 

Categories and Ranking

Oracle Integration Cloud Se...
Ranking in Integration Platform as a Service (iPaaS)
4th
Average Rating
7.8
Reviews Sentiment
7.4
Number of Reviews
37
Ranking in other categories
No ranking in other categories
Workato
Ranking in Integration Platform as a Service (iPaaS)
8th
Average Rating
8.4
Reviews Sentiment
7.1
Number of Reviews
17
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of May 2025, in the Integration Platform as a Service (iPaaS) category, the mindshare of Oracle Integration Cloud Service is 7.9%, down from 10.3% compared to the previous year. The mindshare of Workato is 4.3%, up from 4.2% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Integration Platform as a Service (iPaaS)
 

Featured Reviews

Divya Prakash - PeerSpot reviewer
An integration tool that is highly compatible and easy to maintain
Dealing with the large file sizes has occasionally been a challenge, though we have found workarounds. But dealing with large file sizes could be easy in integrations. I have also come across schema files where headers, footers, and bodies are there, but it's not a valid schema. None of the MSCAs are defined properly. In such cases, we have to think of multiple workarounds, such as splitting or merging. But this is a standard requirement for organizations, so custom solutions should be provided. There are cases when the systems don't expect additional MSCAs, or they expect headers, footers, or tags with different values. But this is not a proper XML. So if we are dealing with XML conversions, mapping, and integrations, we have to do some custom work. These are solutions that Oracle can provide.
Rohit Sircar - PeerSpot reviewer
Great automation and strong workflows useful for integration
The initial setup is quite straightforward. When connecting Workato with your on-premises system, you have to install the Workato agent on your network. It was not complex but a long process to configure and settle. Workato has not gone live for us yet, so only the developers are currently using it. But in terms of users, we will have close to 250 and maybe 30 additional direct users. We are seeing a lot of different use cases where we can add new recipes because we started small, and there are many different areas where we can implement Workato for automation.
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Top Industries

By visitors reading reviews
Educational Organization
40%
Computer Software Company
9%
Financial Services Firm
7%
Manufacturing Company
6%
Educational Organization
33%
Financial Services Firm
10%
Computer Software Company
9%
Manufacturing Company
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What's the difference between Oracle Integration Cloud Service and Oracle Data Integrator (ODI)?
Oracle Integration Cloud Service has a fairly easy initial setup, and Oracle offers initial support and guidance for those who might find the setup to be challenging. There are complications that c...
What do you like most about Oracle Integration Cloud Service?
Oracle Integration Cloud Service offers a lot of adaptors.
What is your experience regarding pricing and costs for Oracle Integration Cloud Service?
It is not really a high price for the value it gives. However, when you start doing the customization, it’s a bit expensive because I need to start provisioning other services before deployment. So...
What do you like most about Workato?
Workato is low code, intuitive, and easy to use.
What needs improvement with Workato?
One area for improvement is the CI/CD pipeline, which lacks a version control system similar to GitHub ( /products/github-reviews ) for easier deployment. Though it has a recipe life cycle manageme...
What is your primary use case for Workato?
I am using Workato ( /products/workato-reviews ) for integrating and automating solutions for finance, HR, and IT. Specific use cases include onboarding and offboarding for HR, handling invoices fo...
 

Also Known As

Oracle ICS
No data available
 

Overview

 

Sample Customers

Calix, Avaya, Land Lakes, Leader, PWC, Vale
Panera Bread, Berkshire Hathaway, Salesforce, Box, Splunk, ComScore, IBM, Complex Media, Microsoft, Home Depot, Cisco, News Corp, Braille Institute
Find out what your peers are saying about Oracle Integration Cloud Service vs. Workato and other solutions. Updated: April 2025.
849,686 professionals have used our research since 2012.