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SAP Cloud Platform vs Workato comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Sep 17, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
6.4
SAP Cloud Platform offers substantial returns, especially for large enterprises, despite some variations in investment recovery and cost concerns.
Sentiment score
3.9
Workato offers quick integration, enhances productivity, consolidates systems, reduces manual tasks, optimizes costs, and ensures faster ROI.
Top management buy-in is crucial, and conducting an ROI analysis is essential before adoption to ensure the investment aligns with value.
COO at Data Core Systems
Orders are managed online, integrated with S/4HANA, reducing chances of fraud or communication errors in processes like purchase orders and sales.
Content Specialist at PeerSpot
In the last three to four years, whatever we have invested, we have received two to three times back from our investment.
Head of Department ERP at The Singareni Collieries Company Limited
By replacing multiple legacy systems and teams with a single automated platform, organizations see significant cost savings and improved business operations.
Director at Infoteck Solutions
For main recipes, there are charges, so by focusing on creating as many callable recipes as possible based on requirements, we can improve cost efficiency for the business.
Integration Engineer
In my experience, we have seen a return on investment, with results visible within a week.
Integration and Solution Architect/AI Engineer (Boomi and Workday) at Tech Bridger
 

Customer Service

Sentiment score
6.3
SAP Cloud Platform offers effective customer support with reliable assistance, though time zone communication and response times need improvement.
Sentiment score
5.9
Workato's customer service is praised for responsiveness, though complex issues may face delays due to product and time zone constraints.
The availability of knowledgeable support to the implementation partners and the customers could be better.
COO at Data Core Systems
I rate the technical support as ten out of ten because there is often a need for continuous technical support.
Content Specialist at PeerSpot
Regarding support, whenever we are creating a ticket for any problem, we want the solution immediately at the earliest.
Head of Department ERP at The Singareni Collieries Company Limited
Whenever we faced issues with data volume, the support team helped us by suggesting solutions like breaking the data into chunks.
CTO at Atulya Abhinav Tech Private Limited
I reach out to the professional services team or customer success team for technical support, and they provide immediate responses.
Integration and Solution Architect/AI Engineer (Boomi and Workday) at Tech Bridger
Workato's support is robust, featuring first and second-level support.
Senior Software Engineer at a tech vendor with 5,001-10,000 employees
 

Scalability Issues

Sentiment score
7.3
SAP Cloud Platform enables effective scaling, widely adopted across industries, though flexibility improvements are occasionally needed for higher demands.
Sentiment score
6.0
Workato is praised for its scalability, efficiently managing applications and cloud operations, though large datasets may impact performance.
On a scale of one to ten, I'd rate its scalability at nine and a half to ten.
COO at Data Core Systems
SAP Cloud Platform is most suitable for various business needs, allowing easy expansion.
Content Specialist at PeerSpot
There are scalability limitations with Workato.
CTO at Atulya Abhinav Tech Private Limited
Allows dynamic connection switching at runtime.
Technical Consultant at Intercede Solutions
Even when clients overutilize the product, Workato allows them to continue without interruption, charging accordingly rather than limiting usage.
Director at Infoteck Solutions
 

Stability Issues

Sentiment score
7.7
SAP Cloud Platform is stable and reliable, with rare issues primarily due to external factors like internet or server management.
Sentiment score
6.7
Workato is praised for stability and reliability, with minor issues occasionally reported, and generally receives high user ratings.
If the databases are accurately managed, the solutions and processes are performed quickly and efficiently.
Content Specialist at PeerSpot
Earlier, we had individual applications, but now everything is migrated to SAP, and it's all on a single platform, making it easier for management to make timely decisions.
Head of Department ERP at The Singareni Collieries Company Limited
SAP Cloud Platform is pretty stable, although there are occasional rare glitches.
COO at Data Core Systems
Once deployed, solutions do not break, making it more reliable than other solutions like Microsoft Power Automate that often disconnect.
Practice Manager at a consultancy with 201-500 employees
During the initial data loads with large volumes, Workato was unable to handle the data effectively, which indicates stability issues under high loads.
CTO at Atulya Abhinav Tech Private Limited
To handle more than 50,000 records, I use scripting actions like Python or JavaScript to process large data in chunks.
Senior Software Engineer at a tech vendor with 5,001-10,000 employees
 

Room For Improvement

SAP Cloud Platform users face usability, integration, and pricing challenges, needing better support, customization, and documentation.
Workato requires improvements in user features, licensing clarity, complex integration, scalability, security, and AI for better functionality.
Allowing more third-party applications to be integrated into the cloud platform would make it easier for customers to adopt SAP Cloud Platform.
COO at Data Core Systems
SAP Cloud Platform should improve on integrating third-party applications with S/4HANA.
Content Specialist at PeerSpot
In 2024, we will have migrated to S/4HANA through RISE with SAP.
Head of Department ERP at The Singareni Collieries Company Limited
The team is actively working on customizing the platform per client requirements and is rapidly releasing features to address these limitations.
Technical Consultant at IST Technology
Workato struggles with scalability when handling high volumes of data, such as terabytes, requiring chunking for initial data loads.
CTO at Atulya Abhinav Tech Private Limited
One area for improvement is the CI/CD pipeline, which lacks a version control system similar to GitHub for easier deployment.
Senior Software Engineer at a tech vendor with 5,001-10,000 employees
 

Setup Cost

SAP Cloud Platform's pricing varies by users and services, often higher than competitors, with flexible options for enterprises.
Workato's enterprise pricing is based on usage with possible costs up to $130K annually, viewed as high but efficient.
SAP is competitive compared to other enterprise solutions like Oracle, though not necessarily cheap.
COO at Data Core Systems
The cost for SAP Cloud Platform is high as the server is expensive.
Content Specialist at PeerSpot
Whatever we want to purchase, it is in lakhs of rupees or crores only.
Head of Department ERP at The Singareni Collieries Company Limited
Higher volume is less expensive, but in general, it is kind of pricey.
Principal Consultant at Grail Automation
While the upfront cost is high due to task-based pricing, the cost is relatively low in terms of development because Workato provides necessary connectors for integration use cases.
Senior Software Engineer at a tech vendor with 5,001-10,000 employees
Compared to other iPaaS solutions like Boomi, Workato’s pricing model charges per connection step, which increases the cost.
Technical Consultant at Intercede Solutions
 

Valuable Features

SAP Cloud Platform offers scalable, secure integration, real-time processing, and flexible deployment, enhancing business management and decision-making capabilities.
Workato offers user-friendly, no-code integration and automation, boosting business efficiency with pre-built connectors and flexible application connections.
The main benefits of the SAP Cloud Platform for us are that earlier we had the primary data center at our place, but now we have shifted to the cloud.
Head of Department ERP at The Singareni Collieries Company Limited
It converts CapEx into OPEX due to its SaaS model.
COO at Data Core Systems
The most proficient feature of SAP Cloud Platform is integration for data services linked with Fiori apps.
Content Specialist at PeerSpot
It allows app-to-app and real-time integrations, which significantly enhance process efficiency.
Integration and Solution Architect/AI Engineer (Boomi and Workday) at Tech Bridger
It comes with pre-built connectors, eliminating the need to write APIs.
Senior Software Engineer at a tech vendor with 5,001-10,000 employees
The platform's ease of use for connecting to different integrations, like Salesforce and NetSuite, is very beneficial because development isn't necessary, and everything is readily available.
Technical Consultant at Intercede Solutions
 

Categories and Ranking

SAP Cloud Platform
Ranking in Integration Platform as a Service (iPaaS)
6th
Average Rating
8.0
Reviews Sentiment
6.7
Number of Reviews
48
Ranking in other categories
PaaS Clouds (5th)
Workato
Ranking in Integration Platform as a Service (iPaaS)
5th
Average Rating
8.2
Reviews Sentiment
5.9
Number of Reviews
28
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of December 2025, in the Integration Platform as a Service (iPaaS) category, the mindshare of SAP Cloud Platform is 4.6%, down from 8.3% compared to the previous year. The mindshare of Workato is 4.7%, up from 3.1% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Integration Platform as a Service (iPaaS) Market Share Distribution
ProductMarket Share (%)
Workato4.7%
SAP Cloud Platform4.6%
Other90.7%
Integration Platform as a Service (iPaaS)
 

Featured Reviews

HP
Head of Department ERP at The Singareni Collieries Company Limited
Consistently beneficial with excellent accessibility although support's response time needs improvement
The features and functions of the SAP Cloud Platform are very good; the performance is improved when compared with the older versions. Earlier, we were using Oracle DB, and after HANA DB migration, it is fine. We are getting the reports, and processing time is also reduced. Almost all the features of the SAP Cloud Platform are fine and good. SAP Fiori has also entered into the picture, and we are developing the Fiori apps. We have started with the BTP for the new innovations as per the SAP roadmap. The main benefits of the SAP Cloud Platform for us are that earlier we had the primary data center at our place, but now we have shifted to the cloud. The maintenance is free for us; the maintenance is completely done by this SAP partnership with Cloud4C. We have started using the SAP Analytics Cloud, and we have developed many applications for SAP SAC. We are going to give the presentation to our chairman most probably next week. The analytics features positively influence decision-making for us. The SAP Cloud Platform has been effective for us because the processing time is reduced, and we can access it easily.
SS
API Integration Architect, Sr Manager at Beauty Tech Retail Domain
Intuitive automation streamlines workflows with room for more deployment options
The best features I appreciate about Workato are how intuitive it is, its low-code, no-code feature, and its true cloud-native environment where we don't need to worry about infrastructure settings and fine-tuning. Though I find the task-based usage in Workato challenging, requiring careful workflow design. The benefits from using Workato include automating workflows using the low-code approach, demonstrating while creating workflows, and making changes on the go. These capabilities enable faster delivery compared to our earlier work environments when using hybrid integration platform or MuleSoft. The delivery time has drastically improved using Workato because of its low-code feature and pre-built connectors which are very easy to use compared to MuleSoft. The ease of deployment is a distinct feature when compared to Tipco, MuleSoft, or any other integration tool. The delivery time is drastically reduced, allowing changes to be made immediately and demonstrated.
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Top Industries

By visitors reading reviews
Manufacturing Company
14%
Computer Software Company
8%
Energy/Utilities Company
6%
Financial Services Firm
6%
Computer Software Company
13%
Financial Services Firm
10%
Manufacturing Company
7%
Retailer
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business16
Midsize Enterprise7
Large Enterprise26
By reviewers
Company SizeCount
Small Business7
Midsize Enterprise6
Large Enterprise7
 

Questions from the Community

Which is better - SAP Cloud Platform or Microsoft Azure?
One of the best features of SAP Cloud Platform is that it is web-based and you can log in from anywhere in the world. SAP Cloud Platform is suitable for companies of any size; it works well with bo...
How is SAP Cloud Platform different than Amazon AWS?
How is SAP Cloud Platform different than Amazon AWS? Amazon AWS offers options both in terms of upgrading and expanding capabilities as well as acquiring greater storage space. These upgrades can ...
What do you like most about SAP Cloud Platform?
The product improved our company's business operations since we got value out of it.
What needs improvement with Workato?
In Workato, there are some limitations regarding very high transactional data in file formats. For instance, we have a 90-minute job timeout, and queues larger than 10,000 size will be purged. Addi...
What is your primary use case for Workato?
The usual use cases for Workato include real-time data processing from either SFTP or SAS, and we have implemented multiple use cases for our clients in the past 3.5 years. For example, the employe...
What advice do you have for others considering Workato?
I have been working with clients for Workato implementation, focusing on consulting and implementing solutions for their business needs. We automate basic workflows and handle various complexities ...
 

Also Known As

SAP HANA Cloud Platform
No data available
 

Overview

 

Sample Customers

Siemens, Shell & Volkswagen, Still, EarlySense, Roche, National Football League, Heidelberg University Hospital, In Mind Computing, The Timken Company, OPAL, EnterpriseJungle, Groupe Danone, Accenture, T-Systems, Sailing Team Germany, Sloan Valve
Panera Bread, Berkshire Hathaway, Salesforce, Box, Splunk, ComScore, IBM, Complex Media, Microsoft, Home Depot, Cisco, News Corp, Braille Institute
Find out what your peers are saying about SAP Cloud Platform vs. Workato and other solutions. Updated: November 2025.
879,259 professionals have used our research since 2012.