Workato Reviews

Name: Workato
Brand: Workato
Rating: 4.2 (17 reviews)

4.2 out of 5

17 reviews
100% willing to recommend

148 followers

What is Workato?

Named a Leader in iPaaS for Dynamic Integrations by Forrester, Workato is a modern automation and integration platform. With its enterprise-grade capabilities, you can seamlessly integrate and orchestrate workflow automation across cloud and on-premise applications, files and databases without coding.

The Workato team comes from a deep background in building integration products and will continue to expand and change the automation and integration space.

Get the Workato Buyer's Guide and find out what your peers are saying about Workato, webMethods.io, SAP Cloud Platform and more!

Workato is the #7 ranked solution in top Integration Platform as a Service providers. PeerSpot users give Workato an average rating of 8.4 out of 10. Workato is most commonly compared to webMethods.io: Workato vs webMethods.io. Workato is popular among the midsize enterprise segment, accounting for 45% of users researching this solution on PeerSpot. The top industry researching this solution are professionals from a educational organization, accounting for 33% of all views.

Helped 849,686 peers since 2012

Featured Workato reviews

Rohit Sircar

Integration Solutions Lead | Digital Core Transformation Service Line at Hexaware Technologies Limited

The initial setup is quite straightforward. When connecting Workato with your on-premises system, you have to install the Workato agent on your network. It was not complex but a long process to configure and settle. Workato has not gone live for us yet, so only the developers are currently using it. But in terms of users, we will have close to 250 and maybe 30 additional direct users. We are seeing a lot of different use cases where we can add new recipes because we started small, and there are many different areas where we can implement Workato for automation.

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Pavan Yogender

Founder and CEO at Zertain

Workato is deployed on-cloud in our organization. They've also got an on-premises connector, but primarily it's on-cloud. It's a SaaS application. If budget is not a constraint, I'd definitely recommend Workato because of its ease of use and the time it takes to get started and see an outcome. The solution has helped our customers see an outcome in less than two weeks. The solution's cost is on the higher side, but if budget is not a constraint, then you can choose Workato. Workato is a pretty solid platform. The solution's ease of use and the ability to deliver results make it very intuitive to define complex transformations. Overall, I rate Workato a nine out of ten.

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reviewer2698746

Cloud Data Architect at Google

The features of Workato ( /products/workato-reviews ) are very user-friendly. The product is easy to use, allowing us to integrate hundreds of cloud applications. It is very flexible with most cloud-based or SaaS-based applications. At least for small-scale industries or a small amount of data, it has a very good design pattern for ETL purposes. The performance is convenient and easy to integrate with cloud-based applications. The development and testing process is fast because everything is in a single, zero-code, drag-and-drop environment.

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Workato mindshare

As of May 2025, the mindshare of Workato in the Integration Platform as a Service (iPaaS) category stands at 4.3%, up from 4.2% compared to the previous year, according to calculations based on PeerSpot user engagement data.

Integration Platform as a Service (iPaaS)

PeerResearch reports based on Workato reviews

Type	Title	Date
Category	Integration Platform as a Service (iPaaS)	May 1, 2025	Download
Product	Reviews, tips, and advice from real users	May 1, 2025	Download
Comparison	Workato vs Microsoft Azure Logic Apps	May 1, 2025	Download
Comparison	Workato vs MuleSoft Anypoint Platform	May 1, 2025	Download
Comparison	Workato vs SAP Cloud Platform	May 1, 2025	Download

Title	Rating	Mindshare	Recommending
webMethods.io	4.0	8.6%	94%	92 interviews Add to research
SAP Cloud Platform	4.0	8.4%	93%	46 interviews Add to research

Valuable Features

Workato's most valuable features include ease of use with no-code/low-code capabilities allowing business users to create automations quickly, a user-friendly interface, pre-built app connectors for seamless integrations, and workflow automation with speed and agility. It supports app-to-app and real-time integrations, democratizes usage beyond IT, and allows extensibility via HTTP connectors. Automation for complex and long-running processes, built-in lookup tables, SDK, and reliable migrations further enhance its capabilities for organizations.

"Workato is less expensive and offers similar integration capabilities."
"I definitely recommend Workato to others; it is the best product in our technology stack, allowing us to integrate legacy systems and address diverse requirements."
"The features of Workato are very user-friendly."

Room for Improvement

Workato needs enhancements in team collaboration, discoverability, API management, and global presence. It faces challenges with customization, UI, complex data transformation, scalability, and licensing transparency. Improvements are necessary in stability, dashboarding, debugging, security, and community resources. Users request expanded connector libraries, a more transparent task-based pricing model, and better B2B integration features. There are also issues with CI/CD pipeline, logging, certificate management, and on-premises application integration. Debugging capabilities and data handling for large volumes require attention.

"Currently, Workato is a low-code platform without native programming capabilities. I would appreciate having a dedicated programming language for tasks like transformations and functional programming."
"Integrating on-prem applications is challenging, even though they have an on-prem agent."
"From a technical standpoint, the security features at the data orchestration level could be more organized, and improvements in certificate management are necessary."

ROI

Workato offers a significant ROI for users, enabling swift integration and automation within a week. Organizations achieve cost savings and enhanced operations by replacing multiple systems, leading to faster cash inflows and more efficient processes. The setup is straightforward, allowing users to manage accounts better and focus on marketing and product development. Although precise ROI calculations are not always made, the impact on productivity and efficiency is substantial and noticeable quickly.

Pricing

Enterprise buyers evaluating Workato find its pricing flexible, with a flat monthly subscription featuring no hidden costs. Pricing varies with usage; for commercial pricing around $50K annually, enterprise rates range from $120K-$130K. Pricing can increase with recipe additions or advanced analytics. It's compared favorably to other iPaaS solutions and is regarded as value-efficient due to task-based pricing. Negotiability enhances affordability, despite its reputation as an expensive platform.

"Workato is an expensive solution."
"Speaking about price, I would say that it's market-related. Also, there are costs in addition to the standard license fees since different add-ons depend on what you require."
"On a scale of one to ten, the pricing is around a six. We have a consumption model and the pricing is higher. If you are using any kind of ML-based approach, machine learning, or some advanced analytics, you may have to pay more."

Popular Use Cases

Organizations utilize Workato primarily for system integration, data consolidation, and automation across industries like finance, HR, and IT. Key applications include onboarding, offboarding, and employee access management, as well as handling processes within ERP, CRM, and cloud environments. Workato facilitates seamless integration among systems for enterprise clients, enhancing legacy systems through automated workflow orchestration and data migration, benefiting sectors like manufacturing, FMCG, and aged care.

Service and Support

Workato's customer service and technical support receive high ratings for responsiveness and effectiveness. Many users highlight prompt issue resolution, with some noting excellent chat and real-time facilities. The customer success team is frequently mentioned as beneficial. Support is commended for handling both minor and complex issues, though availability during regional working hours is a common request. Users appreciate the professional services hours included, though some find 24/7 support lacking.

Deployment

Initial setup with Workato is described as simple and user-friendly. Users found it straightforward with step-by-step support and easy integration process. Training materials and customer support facilitated quick implementation. Setting up connections and business flows required time, but everything else, like deployment, was minimal effort. Some installations required more steps for compliance and secure connectivity, especially on-premises. Experience varied with deployment type, but users appreciated accessible features and ease of use.

Scalability

Workato is highly scalable according to users, managing multi-region operations effectively and handling numerous applications. It's adaptable based on organizational requirements, providing flexible licensing and handling various transaction needs. Users appreciate its elasticity, especially with ongoing or increased use. Nonetheless, some mention limitations during high data loads, necessitating data partitioning for smooth processing. Despite occasional issues with large datasets, they often report seamless performance and scalability in most scenarios.

Stability

Users find Workato generally stable, with some noting excellent performance on AWS. Stability is rated highly, with scores frequently near nine or ten. A few mention handling large volumes poses challenges and that improvements are ongoing. Several indicate no downtime or failures, while others note occasional deployment issues needing support. Limitations such as CSV processing caps require workarounds. Feedback frequently highlights strong load balancing and reliability compared to alternatives like Microsoft Power Automate.

These insights are based on the in-depth reviews provided by peers to help you make a better buying decision.

Download our Workato Buyer's Guide for additional reliable information.