Webex is designed to help companies improve communication and increase productivity with unlimited HD video meetings in shared meeting spaces.
| Title | Rating | Mindshare | Recommending | |
|---|---|---|---|---|
| TeamViewer | 4.3 | 7.0% | 91% | 87 interviewsAdd to research |
| Skype for Business | 3.9 | 13.1% | 79% | 62 interviewsAdd to research |
Companies can use Webex, a Cisco product, to collaborate with peers, share documents and other information, create high-impact webinars and online events, and present dynamic online courses. It can be tailored to your exact company needs and can be fully integrated with mobile apps for iPhone, iPad, Android, and BlackBerry.
Webex was previously known as Cisco Spark.
Seagate Technology, Kohn Pedersen Fox, World Vision International, Glen Raven, University of Notre Dame, CEV Multimedia, The Food Group, LUMEDX, California Baptist University, and Georgetown University Law Center.
I use the solution in my company for internal meetings, technical discussions, and knowledge transfer sessions.
The product offers a whiteboard feature, which you can use in meetings to provide explanations. Even in a remote place, if my company is showing someone a complex web application, we can just point out the exact options in the menu bar from our side. If you are sharing the screen and you are unable to find a particular menu from our company's side, we can just use a marker and tick it to tell them the spot they need to check. The tool's support features are very beneficial to customers.
All the features are not enabled in the web mode of the product. From an improvement perspective, all the features need to be enabled in the web mode instead of asking users to install the application.
I have been using Webex for three to four years.
The company did not experience any lags in terms of the product's stability and performance. Stability-wise, I rate the solution between eight and nine out of ten.
To be able to use some of the features provided by the product, a user gets forced to install the application. If you are a host of a meeting and you send me an invite to attend it, after which, if I join it via the web, I would be unable to use many of the product's features, like the sharing of screens. I am forced to install the application to use the features of the product. The entire feature set of the tool is not available in the web mode.
Scalability-wise, I rate the solution a nine out of ten.
Around 20 people in my company use the product. The product is mostly used by technical people who need to present something in meetings and the other top management personnel who conduct meetings with internal and external stakeholders. Only the host or presenter of the meeting would have the tool's account.
The product's initial setup phase was straightforward.
The solution can be deployed in a few minutes.
It is a user-friendly tool. Even if you share the link to a meeting with Webex with some ex-users of the tool, it is still easy for them to join the meeting via its website without having to install the application.
The product has helped simplify the area of remote work in my company.
For team collaboration, the product provides a good experience for our company.
The video, sound, and conferencing quality offered by the product are good.
At my company, we have a touchpad set up in our boardroom, so connecting to meetings via Webex is easy.
From a technical perspective, I recommend the product to others. From a cost-based perspective, I am not sure if I would recommend the product to others since I don't know whether Teams, Zoom, or Webex are low-price options.
With the features of the product that I have used so far, I can say that the integration capabilities of the tool are good.
The product's security features are good.
I rate the tool an eight to nine out of ten.
