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SAP Signavio Process Intelligence pros and cons

Vendor: SAP
3.8 out of 5

Pros & Cons summary

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Prominent pros & cons

PROS

Users appreciate SAP Signavio Process Intelligence for its integration between capabilities, offering a comprehensive approach to process management tasks.
Process mining within SAP Signavio Process Intelligence enables long-term data analysis, granting deep insight into how processes operate and highlighting improvement areas.
The tool's ability to create journey maps and connect them to BTMM is a distinct feature supporting user goal achievement.
SAP Signavio Process Intelligence's interconnected modules provide broad insights, allowing users to efficiently manage and improve operations.
The setup of SAP Signavio Process Intelligence is straightforward and quick, enabling users to promptly grasp how processes perform with minimal effort.

CONS

Many processes are not viewable and can be unclear.
Some pages do not load at times and processes can be missing.
The pricing structure is not ideal and can make it hard to estimate client costs.
SAP Signavio Process Intelligence slows down with large data inputs and needs better processing ability.
AI features for automation are lacking compared to competitors, making it complicated to use.
 

SAP Signavio Process Intelligence Pros review quotes

it_user1238808 - PeerSpot reviewer
Nov 26, 2019
Everything is valuable. If you're looking at the process documentation feature, it's really easy to use. We have official training from Signavio trainers, but sometimes I do the training myself very shortly for our colleagues. In less than one or two hours, they are already able to model the business process themselves. The language is really easy. The user interface is really easy. If you're talking about process simulation, we have customers and clients internally who are using it a lot, because they are from logistics or operations. They have numbers and KPIs behind the process. They know their numbers, so they have to see how they can improve a given business processes with a change in the task sequence or a change in the numbers of KPIs. If you're talking about the process mining, it is integrated into the whole solution.
PD
Jun 6, 2025
The interconnectedness of the SAP Signavio Process Intelligence module with the other modules is very nice, and it provides insights into them as well.
MS
Jun 5, 2025
The best feature of SAP Signavio Process Intelligence is that it is not just Process Intelligence; it's a complete suite that comes with insights and mapping.
Learn what your peers think about SAP Signavio Process Intelligence. Get advice and tips from experienced pros sharing their opinions. Updated: July 2025.
864,155 professionals have used our research since 2012.
AC
Nov 26, 2019
The product's best feature is the connection and integration between all of the capabilities.
NarendraKumar2 - PeerSpot reviewer
Oct 3, 2023
One of the most valuable things about process intelligence is that it allows you to mine data over a long period of time, such as one or two years. This gives us a deep understanding of how your processes actually work.
AnthonyMurphy - PeerSpot reviewer
Jul 19, 2022
It's easy to set up.
NL
May 27, 2025
I would give it a 10 for stability.
Venkat Sivaprakash - PeerSpot reviewer
Jul 26, 2023
The initial setup was simple. One can know how exactly the process performs just by clicking a few buttons.
reviewer1680348 - PeerSpot reviewer
Sep 23, 2021
By clearly defining process owners, customers can not only better achieve their goals but are always accountable to partners and audits.
PP
Feb 3, 2023
The backend is great.
 

SAP Signavio Process Intelligence Cons review quotes

it_user1238808 - PeerSpot reviewer
Nov 26, 2019
With the new release, I have some problems. Actually with Signavio, many of the processes are not viewable for unclear reasons. The product itself is reachable most of the time, but some processes are not there. Some pages do not loading at times.
PD
Jun 6, 2025
We recently did an analysis in which we were almost going to pay 10 times the cost of a normal process mining tool if we used SAP Signavio.
MS
Jun 5, 2025
I personally found that when we were doing the proof of value, the Process Intelligence modules' AI is not as mature as other Process Mining tools in the competition.
Learn what your peers think about SAP Signavio Process Intelligence. Get advice and tips from experienced pros sharing their opinions. Updated: July 2025.
864,155 professionals have used our research since 2012.
AC
Nov 26, 2019
The challenge for a solution that utilizes modeling notations, is that the look and feel of the models (e.g. in BPMN) is pre-defined.
NarendraKumar2 - PeerSpot reviewer
Oct 3, 2023
When it comes to Signavio, as I've worked on Celonis, I've observed two things in Celonis and Signavio. In Celonis, using the process mining tool, we can implement automation skills. So we can take actions to improve the process as well. That is one thing.
AnthonyMurphy - PeerSpot reviewer
Jul 19, 2022
SAP has to figure out a better way to price it. Their licensing structure isn't ideal as it's based on data; therefore, it's hard to estimate client costs.
NL
May 27, 2025
SAP Signavio Process Intelligence is not cheap and has a high cost. They should think about their pricing in countries India and consider adjusting it.
Venkat Sivaprakash - PeerSpot reviewer
Jul 26, 2023
The product doesn't allow me to focus on a particular value stream and how the value stream performs.
reviewer1680348 - PeerSpot reviewer
Sep 23, 2021
There could be more standard interfaces for importing data from the various systems in the process landscape.
PP
Feb 3, 2023
It could be more scalable.