ABBYY Timeline vs SAP Signavio Process Intelligence comparison
ABBYY and SAP are both solutions in the Process Mining category. ABBYY is ranked #12, while SAP is
ranked #5 with an average rating of 8.0. ABBYY holds a 2.0% mindshare in PM, compared to
SAP’s 8.3% mindshare. Additionally, 100% of ABBYY users are willing to recommend the solution, compared to 86% of SAP users who would recommend it.
We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
Categories and Ranking
ABBYY Timeline
Ranking in Process Mining
12th
Average Rating
9.0
Reviews Sentiment
8.2
Number of Reviews
1
Ranking in other categories
No ranking in other categories
SAP Signavio Process Intell...
Ranking in Process Mining
5th
Average Rating
7.8
Reviews Sentiment
6.6
Number of Reviews
17
Ranking in other categories
No ranking in other categories
Mindshare comparison
As of June 2025, in the Process Mining category, the mindshare of ABBYY Timeline is 2.0%, up from 1.4% compared to the previous year. The mindshare of SAP Signavio Process Intelligence is 8.3%, up from 4.0% compared to the previous year. It is calculated based on PeerSpot user engagement data.
The software is user-friendly, flexible, and can be used with various data sources. It provides various reports and charts that help organizations to identify areas for improvement and optimize their processes. ABBYY Timeline is a great choice for business process analysts, process owners, and IT professionals who are looking for a tool to help them analyze and optimize their processes. The process flow/diagram is the most valuable feature, as it offers a helpful visual simulation that allows users to see what's happening in the grand scheme of things and then drill down into specific tasks and processes to see where the bottlenecks are. For those companies that look for the low-hanging fruit in terms of process automation and operational excellence, this is the tool you need to succeed.
Predominantly, it enables financial services organizations to build up process knowledge and improve operational efficiency
The most valuable features are Process Manager and Process Governance functionalities.
The area that could be improved in SAP Signavio Process Intelligence is its Journey…
We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
Pros
"ABBYY Timeline provides various reports and charts that help us identify areas for improvement and optimize our business processes."
"Predominantly, it enables financial services organizations to build up process knowledge and improve operational efficiency."
"By clearly defining process owners, customers can not only better achieve their goals but are always accountable to partners and audits."
"The initial setup was simple. One can know how exactly the process performs just by clicking a few buttons."
"The backend is great."
"It has the ability to create journey maps, and to connect journey maps to BTMM."
"The interconnectedness of the SAP Signavio Process Intelligence module with the other modules is very nice, and it provides insights into them as well."
"The best feature of SAP Signavio Process Intelligence is that it is not just Process Intelligence; it's a complete suite that comes with insights and mapping."
"There are a couple of new features available in Timeline that still need more time to mature."
"Interface could be more user friendly."
"SAP has to figure out a better way to price it. Their licensing structure isn't ideal as it's based on data; therefore, it's hard to estimate client costs."
"We recently did an analysis in which we were almost going to pay 10 times the cost of a normal process mining tool if we used SAP Signavio."
"When it comes to Signavio, as I've worked on Celonis, I've observed two things in Celonis and Signavio. In Celonis, using the process mining tool, we can implement automation skills. So we can take actions to improve the process as well. That is one thing."
"The challenge for a solution that utilizes modeling notations, is that the look and feel
of the models (e.g. in BPMN) is pre-defined."
"SAP Signavio Process Intelligence slows down when you feed a lot of data. It needs to improve its processing ability. The tool should also incorporate AI features that can automate things. Many of the competitors have this feature."
"The product doesn't allow me to focus on a particular value stream and how the value stream performs."
"The solution is not very intuitive. It is very complicated to use."
Regarding not only SAP Signavio Process Intelligence but the whole SAP universe, they should work more securely with blockchain. Although they have blockchain technology built into it, in India, we...
ABBYY Timeline is a cloud-based, AI-driven process mining tool. Using the latest artificial intelligence (AI) technology, ABBYY Timeline automatically builds an interactive digital twin of your business processes, analyzes them in real time to identify bottlenecks, and predicts future outcomes to facilitate better decision-making.
Why use process mining & task mining?
✔ End-to-end process visualization: Visualize the flow of your work through the process stages and see the delays, bottlenecks, and outliers. Gain insight into your “as-is” customer processes to understand challenges.
✔ Compliance risk management: Simplify compliance by using audit trails to build a model of your process and reason against it. Receive alerts when rules set in place are broken and follow up immediately to ensure that it won’t happen again.
✔ Greater ROI from automation: Drive down the cost of process evaluation and make it easy to identify high-value improvement opportunities. Discover the most valuable opportunities to implement RPA or automatically monitor the performance of your existing RPA processes.
✔ Accurate, un-biased data: Before, process mining relied on subject matter experts. Now, process mining software gives decision-makers facts and figures from real-time event log data to back up their decisions by serving as an irrefutable source of truth.
How Timeline process mining works
In four steps, discover and visualize process execution details automatically by leveraging artificial intelligence to examine desktop user interaction (known as task mining) or by analyzing your existing data (known as process mining) to quickly identify opportunities for improvement, monitor ongoing performance in real-time, and predict future outcomes.
Signavio Process Intelligence enables business users worldwide to run in-depth process analyses. ... Identify the root causes of poorly performing processes by detecting and visualizing compliance violations, monitor your process performance and act on critical cases and performance bottlenecks.
We monitor all Process Mining reviews to prevent fraudulent reviews and keep review quality high. We do not post
reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference
with LinkedIn, and personal follow-up with the reviewer when necessary.
