My current use case in Oracle HCM Cloud involves understanding how I am using it now with customers and as an end user.
Oracle HCM Cloud provides comprehensive HR management solutions with features like seamless integration, talent management, real-time reporting, and workforce analytics. Known for its user-friendly design and mobile capabilities, it effectively streamlines HR processes.

| Product | Mindshare (%) |
|---|---|
| Oracle HCM Cloud | 4.5% |
| Workday | 8.6% |
| SAP SuccessFactors | 8.5% |
| Other | 78.4% |
| Type | Title | Date | |
|---|---|---|---|
| Category | Cloud HCM | Jun 23, 2026 | Download |
| Product | Reviews, tips, and advice from real users | Jun 23, 2026 | Download |
| Comparison | Oracle HCM Cloud vs SAP SuccessFactors | Jun 23, 2026 | Download |
| Comparison | Oracle HCM Cloud vs Workday | Jun 23, 2026 | Download |
| Comparison | Oracle HCM Cloud vs SAP HCM | Jun 23, 2026 | Download |
| Title | Rating | Mindshare | Recommending | |
|---|---|---|---|---|
| SAP SuccessFactors | 3.9 | 8.5% | 85% | 100 interviewsAdd to research |
| Workday | 4.1 | 8.6% | 92% | 58 interviewsAdd to research |
| Company Size | Count |
|---|---|
| Small Business | 24 |
| Midsize Enterprise | 17 |
| Large Enterprise | 25 |
| Company Size | Count |
|---|---|
| Small Business | 285 |
| Midsize Enterprise | 123 |
| Large Enterprise | 328 |
Oracle HCM Cloud offers a suite of HR solutions for efficient payroll, recruitment, and employee self-service. With its customizable dashboards and predictive analytics, it enhances productivity and strategic decision-making. Although improvements in payroll and performance stability are needed, the platform's seamless integration, centralized data, and frequent updates make it a reliable service for enterprises. Users value streamlined processes, insightful analytics, and paperless operations for managing employee lifecycle across industries and regions.
What features make Oracle HCM Cloud stand out?Oracle HCM Cloud is implemented across multiple sectors, supporting global HR operations with modules for workforce management and learning management. It facilitates seamless data handling and compensation management, ensuring smooth operations in industries ranging from technology to healthcare. The software enhances employee engagement through goal setting and a paperless approach, reinforced by strong security measures.
Oracle HCM Cloud was previously known as Oracle Human Capital Management Cloud.
Kovaion Consulting India Pvt. Ltd., eVerge Group, Kalpataru, Logicalis Inc., Macmillan Science and Education, Drivestream Inc., Kamal Osman Jamjoom Group LLC, WAXIE Sanitary Supply
| Author info | Rating | Review Summary |
|---|---|---|
| Human Resources Intern at a government with 10,001+ employees | 4.0 | I've found Oracle HCM Cloud easy to use with helpful features, but since switching to Redwood, performance lags and bugs—especially in talent management—have impacted usability, though overall functionality and support remain solid for my HR needs. |
| Oracle Certified HCM Cloud Consultant at NexInfo Solutions, Inc. | 3.5 | I've used Oracle HCM Cloud for years, finding value in Core HR and Payroll, but it has stability issues, limited mobile functionality, and slow support. GenAI boosts talent management, though Journeys and OTL still need significant improvement. |
| Application Developer at a comms service provider with 10,001+ employees | 4.5 | I utilize Oracle HCM Cloud for HR operations including absence and talent management, employee records, and recruitment. Its integration capabilities support global HR functions, though more flexible integration interfaces could improve it. I previously used Oracle HRIS before switching for advanced features. |
| Head Of Information Technology at SAISOFT | 4.5 | We used Oracle HCM Cloud primarily to transition from E Business Suite and found its absence management and self-service features valuable. Although legal integration needs improvement, it eases operations, providing indirect ROI despite lacking quantifiable metrics. |
| Technology Consultant at Clarinox Technologies Kenya | 4.5 | I find Oracle HCM Cloud to be a stable payroll management system offering ease of setup and valuable talent and workforce management features. Although integration with access control devices could improve, it efficiently streamlines payroll processes and saves time. |
| Enterprise Software Professional at Accelalpha Inc. | 4.0 | Oracle HCM Cloud is beneficial for talent acquisition through job postings and AI initiatives, though AI's use is still evolving. It enhances efficiency with workflow automation, despite needing UI cosmetic improvements. Localized payroll could also be enhanced. |
| Lead Digital HR Transformation, Product Owner at Chubb | 3.5 | As a user of Oracle HCM Cloud, I appreciate its powerful data consolidation and reporting features. However, the user experience is outdated and cumbersome, needing significant improvements like employee dashboards and a better org chart to enhance usability. |
| Assistant Manager Business Applications at NMC Healthcare | 4.5 | We use the complete Oracle HCM Cloud suite for HR, payroll, absence, and talent management. The most valuable features are core HR, absence, payroll, and recruitment. Customization is challenging, but the ROI is 8/10. We switched from Oracle EBS. |
| Consultant at a consultancy with 10,001+ employees | 4.0 | I am implementing Oracle HCM Cloud for a law-based firm in India to enhance HR operations with 'Journeys' for automated onboarding. While valuable, the compensation module needs more automation. We considered Workday but chose Oracle for its simpler cloud configuration. |
| Principle Consultant at NRI | 4.0 | Oracle HCM Cloud is a well-integrated, cloud-based tool ideal for managing hire-to-retire processes, including payroll and recruitment. While its configurability offers flexibility, it can cause confusion. I've previously used PeopleSoft and considered Workday and SAP SuccessFactors. |

My current use case in Oracle HCM Cloud involves understanding how I am using it now with customers and as an end user.
As a user of Oracle HCM Cloud, I use it because I think it's pretty good and easy to navigate; however, after Redwood, I feel a little lag sometimes. It takes a little more time to load the page. Otherwise, it's easy to use and there are more functionalities.
In my opinion, one of the most useful features in Oracle HCM Cloud is that we currently have so many things on the same screen. We don't need to click so many times to get the answers. On the same screen, we get a lot of information, which is really helpful. There are fewer clicks now than before, and that's one of the most important aspects I feel.
I am generally satisfied with the talent management capabilities in Oracle HCM Cloud, but as I mentioned, there are certain pages that really lag sometimes and there are a lot of bugs in talent management. Before, when it had a responsive UI, it was fine, but after it switched to Redwood, I feel there are bugs, and the functionality stated in the documents is not accurate. It takes some time to get that feature, and we need to raise product SR or ask in the community how it works. It's not easily understandable, especially in the talent management area.
One potential area of improvement for Oracle HCM Cloud is that it lags. It takes time to reflect the pages, and the loading time now requires us to wait for the page to load. Earlier, we used to click and see the page immediately. However, now we need to wait for it to get loaded, which can be frustrating when working in a fast mode.
I have been working with Oracle HCM Cloud for approximately five years.
Out of ten, I would rate the stability of Oracle HCM Cloud as a seven.
I would rate the scalability of Oracle HCM Cloud as an eight, or possibly an eight point five.
I would rate the technical support from Oracle as a nine out of ten.
Positive
Comparing Oracle HCM Cloud with SuccessFactors, I have worked in SuccessFactors for just one year four years ago, so I don't know how much it has upgraded since then. After AI and automation, I don't know much about SuccessFactors now since I am using Oracle HCM Cloud only, so maybe it's better.
The setup process for Oracle HCM Cloud is simple; it's not that complex because it's straightforward. We know where to go and how to proceed.
I feel the pricing for Oracle HCM Cloud is market competitive; other products are in the same range. Out of ten, I feel it's around six or seven. It's reasonable and not that much.
One of the main competitors for Oracle HCM Cloud, based on my experience, is SAP SuccessFactors, which is one of the biggest competitors currently, along with Workforce.
I am using Oracle HCM Cloud mostly for all the processes regarding HCM, including HR, recruiting, payroll, and absence management.
Regarding the analytic part of Oracle HCM Cloud, it is fine; it's giving us smooth and one-area answers, so I feel the analytic part is working well.
I don't have experience with the payroll management feature in Oracle HCM Cloud currently, but we are using it.
I am somewhat satisfied with the mobile-friendly interface of Oracle HCM Cloud; however, I'm not that in use with mobile, but I have used it sometimes and it's working fine.
I didn't go through Oracle HCM Cloud's compliance and policy automation features much.
I am satisfied with the functionality of Oracle HCM Cloud, and this is the main thing that Oracle needs to work on; otherwise, things are good. I would rate this review an overall seven point five out of ten.
I am a consultant for Oracle HCM Cloud. They usually use different modules for mostly Core HR, Payroll, and Absence Management. I utilized Oracle HCM Cloud's talent management capabilities using GenAI agents. Basically, GenAI helps me streamline recruitment and development processes as it helped me fill in the job profiles for the hiring managers. In talent management, when employees are filling in their goals, they can use GenAI, which is an AI assistant to fill their objectives. Similarly, for the line manager, they don't need to fill in the whole description. When I use the AI assistant, it gives the whole information.
I have found the Core HR, Journeys, and Payroll features of Oracle HCM Cloud to be the most valuable so far. I find Payroll valuable because it keeps evolving from how it was earlier to how it has changed now. For Core HR, all the UI has been changed from different, responsive to Redwood. With the new latest features, it's a one-page accessible application.
Oracle HCM Cloud's workforce analytics has helped me in refining my business strategies. Sometimes it's a lift and shift where we usually try to get from the demo environment and move to the client instance.
Regarding the Journeys, I have raised a couple of SRs and am working on it. There are still many bugs, and we can expect some kind of difference without seeing any errors or REST API errors.
I would the filtering system to be improved for future releases.
The Payroll module has been helping me for many years, but we're still expecting that payroll specifically can be moved to other countries in APAC and African regions. I know there's a global payroll, but that's still going to be complex, starting from each country's tax to follow, which is going to be a big challenge. The way it is now with Middle East countries, there is legislation. If it can be applied to Africa and APAC countries, that would be great.
The mobile-friendly interface of Oracle HCM Cloud supports employee experience and collaboration, but there are some lags; sometimes it works, sometimes it doesn't work. This might be happening because some patch is missed or sometimes there is functionality not released to the mobile app.
The mobile app needs improvement in future releases because nowadays we ask every client to start using mobile apps since that is what we have been proposing, giving them functionality that they can use rather than getting into a laptop or desktop.
The OTL (Oracle Time and Labor) side of Oracle HCM Cloud has many issues. OTL is not up to the mark as per the client requirement, especially for healthcare industries. They have different shifts, and their rules are very complex when it comes to OTL. Sometimes we feel OTL is not up to the mark to handle those difficult scenarios.
It has been seven to eight years using Oracle HCM Cloud.
In the last couple of upgrades, there were many issues in Oracle HCM Cloud. Some features were not working. We have raised SR to Oracle, and they said it is a patch issue, upgrade issue. The client has to wait until the next version is upgraded for the issue to be solved. For example, they were not able to view attachments; whenever they clicked, it wouldn't open and remained blank.
Based on my experience with the support, I would rate the technical support as really not up to the mark. We have been raising SRs, and I don't see any proper response from them. They are simply asking for some reports or logs, which I don't think are relevant.
I have been facing an issue with Journeys, and I had raised a couple of SRs, but unfortunately, there has been no solution until now. I have to wait for Oracle to fix that issue, and until they come on OWC, I don't think I will be able to fix that issue.
I would rate the overall technical team of Oracle HCM Cloud as five to six out of ten.
Neutral
Whenever I try to access the system, we experience errors. I utilized Oracle HCM Cloud's talent management capabilities using GenAI agents. I have never used the compliance features of Oracle HCM Cloud so far, so I need to check that. I rate Oracle HCM Cloud a seven out of ten.
I use Oracle HCM Cloud for HR operations which include absence management, talent management, employee records, and recruitment processes. It integrates with external applications like payroll systems and health management systems. I leverage standard and custom integrations to facilitate efficient HR processes.
The integration capabilities of Oracle HCM Cloud are valuable, particularly its support for managing global HR operations, including absence management, talent management, employee recruitment, and performance evaluations. I have implemented processes such as pre-approved overtime to improve cost-effectiveness. Oracle HCM Cloud supports extensive HR functions, enabling seamless connections to external systems and offering standard integrations for key functionalities.
I would like to see more flexibility in integration interfaces for different functions. Standardizing the exposure of functionalities within the application as external interfaces could enhance integration capabilities.
I started the implementation in late 2017 and completed it by January 2021. Since then, I have been working on supporting the ERP landscape, including Oracle HCM Cloud.
Oracle's technical support is generally satisfactory yet lacks flexibility and rapid response times. There are often delays due to bureaucratic processes, especially when acquiring necessary specifications and documents.
Neutral
I used HRIS from Oracle before moving to Oracle HCM Cloud. The switch was made to gain advanced functionalities and integrations.
The initial setup involved taking a dump of the current payroll system to ensure similar operations, unifying employee identities across systems, and conducting thorough data mapping. Standardization and digitalization of processes were pivotal to the setup.
Cost-effectiveness has been enhanced through automated overtime processes, predefined approval steps, and reduced discretionary overtime hours.
Cost-management initiatives were implemented to reduce expenses, such as controlling overtime hours. Licensing costs were also a consideration, particularly regarding contractors.
I rate Oracle HCM Cloud nine out of ten.
I recommend it due to its comprehensive nature and alignment with HR standards.

We used Oracle HCM Cloud for HRMS to access without a perpetual license. We aimed to transition employees to the cloud because Oracle planned to stop support for E Business Suite by twenty twenty-five. We wanted to test and understand how Oracle HCM Cloud would support our business needs.
It facilitates operations by enabling tasks such as digitizing employee records, details, and documents. This reduces the need for a large team to manage operations.
Absence management, self-release, self-service, and raising help desk issues are particularly valuable. This makes operations easier, and Oracle has excelled in this area with Fusion Explorer.
Legal local legislation integration could improve. Instead of uploading documents, a default integration with local government authorities would simplify onboarding. This would enhance the overall efficiency.
I have been handling Oracle HCM Cloud for seven or eight years.
The solution is quite stable, and I would rate its stability between eight to nine out of ten.
You can't scale HCM on Fusion Cloud as a standalone service. However, Oracle provides a platform as a service where extensions are possible.
Oracle provides robust technical support, with regular updates every six months or quarterly. I rate the technical support as eight out of ten.
Positive
The initial setup was straightforward because of our familiarity with Oracle E Business Suite. The interface is slightly similar, which eased the transition.
The ROI is more about easing operations rather than quantifiable metrics. Digitizing operations means fewer employees are needed to manage various tasks, bringing an indirect ROI.
Oracle HCM Cloud pricing is a bit expensive compared to newer solutions.
I would recommend Oracle HCM Cloud to others. On a scale of one to ten, I would rate Oracle HCM Cloud as nine because it meets our needs effectively.

Oracle HCM Cloud is a payroll management system. It is fully configured and helps in setting up payroll with ease. It includes applications for talent management and workforce management, allowing for easy control.
The solution is simple to set up because it's a payroll system that is fully configured. It requires just adding employees and the payroll is set. It is simple to use and helps save time in processing payroll.
The most valuable features of Oracle HCM Cloud are its ease of setup, being ready for consumption, talent management, and workforce management applications.
It is simple to use and can streamline processes because it does not require further development.
Additionally, it saves time when processing payroll.
Oracle HCM Cloud could improve in its integration with access control devices. When managing workforce, integration with such devices would help capture employee clock-in times seamlessly.
I have been using Oracle HCM Cloud for three years.
While I have not seen any downtime, the system can be slow at times. Overall, I would rate its stability as an eight out of ten.
I would rate the scalability of Oracle HCM Cloud as seven out of ten.
I would rate customer service a seven because it takes a process to reach a real person, often involving chats with AutoChat first.
Previously, we used a locally customized solution called HR Master. We switched to Oracle HCM Cloud due to its stability and better support.
The initial setup of Oracle HCM Cloud is very easy and fast to use.
Our deployment was done in-house without any third-party involvement.
I have seen measurable benefits from Oracle HCM Cloud. It is time-saving in payroll processing.
The pricing is not bad, however, it is not affordable for everyone, especially in Africa.
I would recommend Oracle HCM Cloud to others and rate the overall solution as eight out of ten.

The automation and workflow have freed up a lot of time. There's a self-evaluation process with a workflow that goes up to the reporting managers and then back for sign-off.
It's a closed-loop process that enables 360-degree reviews, which is incredibly helpful. It makes the workforce feel valued and removes ambiguity because the employee is commenting directly.
Job postings and links to job boards are very helpful for talent acquisition.
Oracle HCM's AI initiatives are helpful in reporting from an HR perspective. But I still think AI is an evolving technology, and people don't know how to use it yet. It's a work in progress. But it's certainly helpful in terms of writing emails and reporting.
Localized payroll is the only thing that could be enhanced.
If I had an observation, it would probably be about the UI. But, with Redwood, users can customize that. In the marketplace, certainly against its competitors, and I'm not a designer, it stacks up really well. So, no, there's nothing I would call out.
So, slight cosmetic improvements in terms of UI.
I work with and for Oracle, and we were building a proposition for someone else. It was to support my own knowledge.
So, I have been working with it for 15 years.
Compared to other solutions, the stability is quite high. I still don't think it's perfect, but I'd probably give it an eight out of ten.
There are around 500 end users. It is very simple to scale.
I would rate the scalability a ten out of ten.
I work with an Oracle implementation partner. So there's only one technology available. The decision has been made for me.
The deployment is reasonably straightforward, except for localized payroll. That's an area of complexity. The rest of the solution offering is pretty comprehensive.
The deployment model is generally on Oracle's own cloud infrastructure, but also AWS on occasion.
It can run alongside SAP quite well, but generally, it's a standalone unit. We don't tend to integrate it anywhere else.
We do it in-house. We are an Oracle partner. We design and implement Oracle solutions that we manage ourselves. We're very good at it.
The automation and workflow that's freed up a lot of time for people.
Per manager, per business partner, this solution probably saving five or six hours a week if they're managing people.
There is time savings and increased efficiency. Employee satisfaction also increases significantly.
As an implementation partner, the licnesing varies per customer. We have our own discount levels, etcetera, depending on the customer's location, size, and scale. Generally, the pricing is competitive, probably slightly on the expensive side, but that's a generalization.
Overall, I would rate the pricing a seven out of ten, it's a bit of a bunker.
Overall, I would rate it an eight out of ten.

We use several modules within Oracle HCM Cloud, including Oracle Human Resource (OHR), Payroll, Absence Management, and Recruiting.
We're a global company with operations in many countries, and we've implemented Oracle Cloud HCM in numerous locations across APAC and the rest of the world. I'm currently responsible for the APAC region's consolidation efforts.
The biggest benefit is the platform itself. It's strong. We can bring in data from all countries onto one platform, giving me access to any employee's data regardless of location.
We haven't fully utilized it yet, but it's powerful. For example, I can easily understand total employee benefits globally, something I couldn't do before. It helps me understand the value we deliver to employees through benefits and monetary trends. We can stack all this information in one place, making it very helpful for database analysis.
It also helps with understanding context. How many employees do we have, in which areas, and what's our attrition rate? Why are we losing people? We just went live with the Recruiting module, and though it needs time to fully utilize, it will help us track lead times, identify talent gaps, and find the best sources for specific skills. We can then report this data out of Oracle itself.
Finally, Oracle HCM has a great reporting platform, OTPI, with drag-and-drop functionality. I can design my own reports without relying on the technical team. This empowers HR users to create reports based on their needs, which is a huge advantage.
Oracle HCM Cloud definitely has a lot to improve from a user experience perspective. The platform is huge and feature-rich, but is it truly appealing to an end user? Is it a two-click solution? Does it match current market trends in user experience? No, it has a lot of catching up to do.
For example, is the screen catchy for an employee to see their details or access essential information? No. The user experience is zero.
An employee needs training to apply for leave, something as simple as that. They shouldn't need training materials or user guides to navigate the system. We're moving towards empowering users, especially with end-user-facing systems. People should be self-reliant and not need to rely on manuals.
Oracle HCM Cloud is very old-school in this regard. It's still stuck in the "PeopleSoft" mentality instead of focusing on a user-friendly experience for employees and managers. So, the user experience needs a major overhaul.
So, to summarize, it needs to be more user-friendly and present key information on the login screen.
In future releases, I would like to see employee dashboards. Oracle HCM should come up with ready-made employee dashboards, like very simple ones.
Right now, an employee dashboard or a manager dashboard, but these should be readily available. You shouldn't expect a customer to go and design something they need.
There are a few basic things any employee or manager in any company would want to see. One of the best things would be a very simple org chart. Now, the org chart is quite poor on Oracle. There are applications that focus only on org charts and look really good, giving a lot of details about a team and its employees. But Oracle's org chart is bad, so to be specific, they should improve it a lot.
I have been using it for one and a half years.
From a severity perspective, it's quite stable. I'd rate it an eight out of ten.
I would rate the scalability a seven out of ten. We have two sets of users, HR and the employees in the company. Just in my region, we have between 200 to 300 HR users.
As the company grows, so will our usage of the system.
Everything goes into a black box with Oracle. Any changes or support needs to feel opaque. If you need help configuring something, Oracle support suggests adding it to an "HCM wishlist" and hoping it gets picked up.
Even for critical features or product defects, the help desk consultants' support isn't great. I've had bad experiences where they say, "It is what it is," and offer no real solutions.
As someone who's worked in service companies, I know the importance of putting users first. That's completely missing with Oracle support. They only see things from a product consultant's perspective, not the user's. So, any issue becomes "it is what it is," which is frustrating. That's why I rate them so low.
Oracle is a very big company in the market. They hold their heads too high. And employees who are handling the help desk need to be trained a lot to understand how they need to talk from a user's perspective. For example, the main thing we keep in mind when we design a solution is to put your users in front. Or set users and the users through that. That's what we have been trained for. That's what we have always been told.
We need to put ourselves and the user's choices, but That's one thing that I've never seen in Oracle. Whenever I talk to their consultants, they find it really difficult to put themselves in the user's shoes. They always think from a product's perspective. They're only they're only able to think as a product consultant. Nothing beyond that. So that's a problem.
Negative
I have experience with Oracle HCM Cloud and PeopleSoft. I'm currently working on Oracle Cloud HCM, and before that, I worked extensively on Ramco HCM. I can also provide some insights on Ramco HCM, as I've implemented it for a previous client.
I would rate my experience with the initial setup a five out of ten, where one is difficult, and ten is easy. It's not really very easy. It's not very feature-rich from a configuration standpoint. Not everything is achievable through configurations.
There are a lot of formulas that need to be coded, like basic features in Absence, Time, and Labor. And from an improvement perspective, Oracle has to improve the Time and Labor module. Oracle is really weak in that area. Still stuck in the 80s era. Oracle needs to move forward. The world has moved on.
And for the deployment process, for Oracle HCM Cloud to be fully deployed, from the initial stage to go live, we've actually taken more than a year. Close to 18 to 24 months.
But our company is huge, with a presence in over 50 countries, so it's a complex implementation. Even other companies I know through colleagues are taking similar amounts of time.
I represent the HR community at my company and work closely with our implementation partners to ensure the system meets our specific needs. We collaborate with the consultants to understand the product's capabilities, identify our company's requirements, and then work together to implement the best possible solutions.
We also conduct gap analyses to ensure we're making the most of the software.
It is definitely super expensive. Oracle is very, very expensive for what they offer. From a value perspective, it's really expensive. They don't really deliver the value for the money we pay.
This is completely based on an organization's culture. It depends on how the company is. So if a company is really huge, and they have a lot of varied processes, but from a culture perspective, if they are willing to change, if they are willing to move into one common practice, one common platform, which will have a lot of restrictions, then yes, they can definitely go for Oracle.
Because what Oracle offers will be very less from a flexibility perspective, but it's more stable. It's quite a stable platform. So you will not have usability issues in the system.
Once you've set up something, they want you to agree that's what you can configure and can't do anything beyond that. So you live with that once you've agreed to it. And once you have configured it, then the system will work as it is. It won't change abruptly like some new systems in the market. So you won't face that kind of issues on this because they're quite standardized. So, stability-wise, it's quite good. So it worked very well for us in our company in that sense.
From a cultural perspective, we set expectations very clearly to our HRs. There are restrictions, but it is what it is. We took a hit and accepted it. This is what we get out of it, and you all are moving towards one culture, one process. And then HR is able to accept it. So that's how the solution is working for us.
So it's a complex decision, but in certain companies, it's not worth it. I've worked in another company earlier. In my previous company, it's very difficult to bring them back to a new culture. HR would not really agree to be so flexible. So those companies, it won't really work.
So my suggestion would be, if the company is flexible and huge, then they can go for Oracle. If the company is huge but not really flexible, then they will have hundreds of other solutions available, definitely not Oracle.
Overall, I would rate the solution a seven out of ten. There is room for improvement.

We use the complete Oracle HCM Cloud suite for HR, payroll, absence, and talent management modules.
The most valuable features of the solution are the core HR, absence, payroll, and recruitment modules.
The customization of the solution presents many challenges. Since it is a cloud product, we depend on the patches provided by Oracle.
I have been using Oracle HCM Cloud for six years.
I rate the solution a nine out of ten for stability.
Around 10,000 users are using Oracle HCM Cloud in our organization. I use the solution daily.
I rate the solution’s scalability an eight out of ten.
I previously used Oracle EBS (Oracle E-Business Suite). We switched to Oracle HCM Cloud because of the cost, new features, enhancements, and support. Oracle is also planning to sunset Oracle EBS soon, so we migrated to the advanced product.
On a scale from one to ten, where one is difficult and ten is easy, I rate the solution’s initial setup an eight out of ten.
On a scale from one to ten, where one is low and ten is high, I rate the return on investment with Oracle HCM Cloud an eight out of ten.
On a scale from one to ten, where one is cheap and ten is expensive, I rate the solution's pricing a five out of ten.
Integration tools are available with Oracle HCM Cloud. Different methods based on security measures, company requirements, and infrastructure can be used to integrate the tool without many challenges.
I would recommend the solution to other users. Compared to other products in the market, Oracle HCM Cloud is worth considering for its cost, support, upgrades, UI, and security. Oracle is upgrading its products based on AI. They have implemented a couple of features for the chatbots and the recruitment modules. Oracle plans to involve more AI in its modules and features soon.
Overall, I rate the solution a nine out of ten.

Our use case involves working with a client in a law-based firm in India. I am currently implementing Oracle HCM Cloud for compensation and talent management for them.
The process includes requirement gathering, designing solutions, creating design documents, conducting CRP sessions, key user training sessions, and end-user training sessions. Primarily, it's used for HR daily operations.
The Oracle HCM Cloud solution has provided good value for money. It is better priced compared to other competitors like SAP and Workday. It offers a simple configuration process that is not complex, providing efficiency in implementation.
The feature I find most valuable in Oracle HCM Cloud is 'Journeys'. This feature is widely used across clients for onboarding, offboarding, and other automated tasks without manual intervention. Once an employee is hired, the system automatically assigns tasks and manages the onboarding process.
The compensation module needs further automation. For example, the calculations for global transfers or assignment changes should be automatically refreshed rather than requiring manual refreshes and additional tasks. Also, new functionalities like Redwood should work as expected upon release, without issues that need fixing in later updates.
I have been using Oracle HCM Cloud for nine and a half years.
In terms of stability, there are some glitches when Oracle introduces new functions. These issues indicate that the stability could be improved.
Oracle HCM Cloud is easy to scale. I would rate its scalability as excellent.
The technical support from Oracle for HCM Cloud needs improvement, particularly in response times.
Neutral
The initial setup process is simple and straightforward.
Compared to other products, Oracle HCM Cloud offers better pricing. It is low-cost and provides a good return on investment.
The main competitor for Oracle HCM Cloud is Workday, although I have not personally worked with Workday. Oracle is on the Cloud and has simpler configurations.
I'd rate the solution eight out of ten.

Any organization with an HCM workforce for hire-to-retire functionality, including areas like payroll, benefits, recruitment, performance, and everything else, is a well-integrated solution.
The most valuable feature of the solution is that it is a cloud-based tool.
The software itself is to manage my company's data. I believe all the solutions that are available in the marketplace. There are more or less a few cloud-based solutions that offer good functionalities. I don't know if Oracle HCM Cloud has any specific functionality.
Having the software in your company means everything is very configurable, so it is actually a boon, while there are some negative sides. The tool's configurable side allows you to have more flexibility, but at the same time, it creates a lot of confusion that still has to do over so much of the configuration, which are areas that are conflicting in nature.
I have been using Oracle HCM Cloud for five to six years. My company sells licenses of the solution to others.
In terms of stability, the performance has really increased over time, so it is a good product.
The scalability of the tool is unlimited. The tool can be used on a use-and-pay basis, depending on the usage and licenses that you need. If you have a drastic increase in your workforce, you can scale it to an unlimited amount.
The solution's technical support is okay. My company understands that the tool offers support for 190 odd countries, so there is a bit of delay in response, but whenever you raise an issue with the support team, you get some satisfactory responses. If you have had only the chance to contact the support team once or twice, and if that has been good, I would have been able to generalize it. I would rate the tool's technical support an eight out of ten.
Positive
I have used PeopleSoft.
In terms of the product's installation phase, I would say that it is a SaaS-based product and offers a licensed subscription model.
I am not normally involved in the product's pricing since it normally involves the packages that a user chooses. Pricing differs based on a case-to-case scenario and client-to-client basis.
The major competitors of Oracle HCM Cloud are Workday and SAP SuccessFactors. As it is a strategy-based market, companies definitely offer a lot of discounts to attract buyers.
The tool's performance has improved drastically over a period of time. I started working on the tool in 2012 when its fourth release was available, and now the tool has released its twenty-third or twenty-fourth version.
Oracle takes care of the maintenance of the tool.
Oracle HCM Cloud doesn't provide a payroll solution for many other developed nations, including Australia. As a result, developed nations have to rely upon third-party payroll vendors, who provide good and direct integration. I think the integration of Oracle HCM with the aforementioned third-party tool is really good.
The tool has some AI capabilities. AI is used to analyze existing data and provide predictions. Oracle has developed some prediction tools, such as determining whether an employee is going to have to be given some flight charges or what the performance of this particular person should be. These can be good database points, which are really good for managers.
Oracle HCM Cloud is a stable product that is ready to cater to the needs of an entire market.
I would recommend the tool to others for multiple reasons. I would ask others to consider the brand name and the fact that Oracle has a global presence. If your organization has operations in more than one country, the tool works as a global solution. Nowadays, most of the major vendors are moving to cloud solutions. Oracle HCM Cloud is a cloud-based solution, but by having a global team, you can get good global support. As the tool offers a suite of other tools where you can get a set of integrated solutions like FSCM, SCM, and performance, it works seamlessly. The tool's integration with other pillars is great.
I rate the tool an eight to nine out of ten.