

Workday HCM and Oracle HCM Cloud compete in the human capital management category. Workday appears to have an upper hand in user simplicity and customer service, while Oracle provides a broader range of features suitable for larger enterprises.
Features: Workday HCM is known for its user-friendly interface, centralized data system, and automation capabilities, providing easy access to integrated HR, payroll, and employee management data. Oracle HCM Cloud is recognized for its integration across financial, procurement, and expense clouds, as well as its robust payroll management, making it well-suited for large enterprises.
Room for Improvement: Workday could enhance its reporting and customization options, as well as address slow performance issues. Users find it challenging to create custom reports and seek better flexibility. Oracle needs more advanced mobile capabilities, improved user experience, and better integration with other tools, with its cost often seen as high for its functionality.
Ease of Deployment and Customer Service: Workday HCM primarily leverages the Public Cloud and is praised for its excellent customer service and responsive support. Oracle HCM Cloud offers extensive cloud deployment options but receives mixed feedback on its customer service, with some users experiencing delayed responses.
Pricing and ROI: Workday HCM is a costly solution but offers a solid return on investment through time savings in HR tasks. Oracle HCM Cloud's pricing is comparatively high, especially for smaller companies, though competitive discounts and comprehensive features might justify the investment for larger enterprises. Both solutions deliver a noticeable positive impact on ROI.
It is time-saving in payroll processing.
The ROI is more about easing operations rather than quantifiable metrics.
Oracle provides robust technical support, with regular updates every six months or quarterly.
I have been facing an issue with Journeys, and I had raised a couple of SRs, but unfortunately, there has been no solution until now.
Oracle's technical support is generally satisfactory yet lacks flexibility and rapid response times.
With Workday, I can pick up the phone, call them on Teams, and they answer immediately.
Making tech support more accessible could help with customization needs.
You typically get a response the same day.
You can't scale HCM on Fusion Cloud as a standalone service.
We have moved from 800 to 1,600 headcount, and I have found it to be very scalable.
Workday Human Capital Management is very much scalable; all you need is a browser to work or access your data, even for implementation purposes.
While I have not seen any downtime, the system can be slow at times.
I have never seen a breakdown of the software or any late response.
Instead of uploading documents, a default integration with local government authorities would simplify onboarding.
Standardizing the exposure of functionalities within the application as external interfaces could enhance integration capabilities.
Before, when it had a responsive UI, it was fine, but after it switched to Redwood, I feel there are bugs, and the functionality stated in the documents is not accurate.
While there is mass upload functionality where we can load shifts for all people or specific groups, we need to select multiple people and assign them to a schedule from the interface itself.
The compensation module is not dynamic enough or flexible enough to accommodate the complexities in our salary structure.
Creating complex reports has a steep learning curve and often requires specified training.
Oracle HCM Cloud pricing is a bit expensive compared to newer solutions.
I feel the pricing for Oracle HCM Cloud is market competitive; other products are in the same range.
The pricing is not bad, however, it is not affordable for everyone, especially in Africa.
The most valuable features of Oracle HCM Cloud are its ease of setup, being ready for consumption, talent management, and workforce management applications.
This makes operations easier, and Oracle has excelled in this area with Fusion Explorer.
The integration capabilities of Oracle HCM Cloud are valuable, particularly its support for managing global HR operations, including absence management, talent management, employee recruitment, and performance evaluations.
We now have real-time visibility into our global headcount and labor costs, which allows our leadership to make faster data-driven decisions.
What I appreciate best about Workday is the recruiting component.
The interface of Workday is superior.
| Product | Mindshare (%) |
|---|---|
| Workday | 8.7% |
| Oracle HCM Cloud | 4.7% |
| Other | 86.6% |


| Company Size | Count |
|---|---|
| Small Business | 26 |
| Midsize Enterprise | 18 |
| Large Enterprise | 33 |
| Company Size | Count |
|---|---|
| Small Business | 18 |
| Midsize Enterprise | 7 |
| Large Enterprise | 50 |
Oracle HCM Cloud provides comprehensive HR management solutions with features like seamless integration, talent management, real-time reporting, and workforce analytics. Known for its user-friendly design and mobile capabilities, it effectively streamlines HR processes.
Oracle HCM Cloud offers a suite of HR solutions for efficient payroll, recruitment, and employee self-service. With its customizable dashboards and predictive analytics, it enhances productivity and strategic decision-making. Although improvements in payroll and performance stability are needed, the platform's seamless integration, centralized data, and frequent updates make it a reliable service for enterprises. Users value streamlined processes, insightful analytics, and paperless operations for managing employee lifecycle across industries and regions.
What features make Oracle HCM Cloud stand out?Oracle HCM Cloud is implemented across multiple sectors, supporting global HR operations with modules for workforce management and learning management. It facilitates seamless data handling and compensation management, ensuring smooth operations in industries ranging from technology to healthcare. The software enhances employee engagement through goal setting and a paperless approach, reinforced by strong security measures.
Workday provides a cloud-based platform offering robust human capital management features, emphasizing security, user-friendliness, and operational efficiency through workflow automation.
Workday is utilized by organizations for human capital management, supporting everything from employee recruitment to retirement, payroll processing, and performance tracking. It centralizes HR operations to increase efficiency and manage employee data effectively. Its business process framework allows for drag-and-drop functionality, which along with real-time reporting, enriches the user experience. Workday's modules cover talent, compensation, benefits, and learning, enhancing the workforce management approach. Though integration with external systems can be complex, its usability and flexible configuration support adaptability. Users seek enhancements in customization, reporting, interface usability, and speed, particularly in financial, timekeeping, and payroll modules. Expanding automation, API connectors, language support, and introducing country and industry-specific modules would significantly boost its capabilities. Pricing remains a concern among users.
What are Workday's most important features?
What benefits should be evaluated when considering Workday?
Workday is implemented in a range of industries, including finance, healthcare, and technology, offering specialized HR management solutions tailored to each sector's unique requirements. These implementations improve workforce management and align HR strategies with organizational goals, showcasing its adaptability across different business landscapes.
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