Trang Tran - PeerSpot reviewer
Senior Analyst Programmer at Ambulance Victoria
Real User
Top 5
HCM solution for onboarding users and managing employees but could be more user-friendly
Pros and Cons
  • "In terms of ERP, it's a good product. It's convenient."
  • "It could be more user-friendly."

What is our primary use case?

It's for HCM, onboarding users, and managing employees.

The solution is deployed on the cloud, and we always use the latest version.

There are more than 1,000 people using this solution in my organization when they want to create or expand their learning system.

What is most valuable?

In terms of ERP, it's a good product. It's convenient.

What needs improvement?

It could be more user-friendly.

For how long have I used the solution?

I've been using this solution for 18 months.

Buyer's Guide
Oracle HCM Cloud
March 2024
Learn what your peers think about Oracle HCM Cloud. Get advice and tips from experienced pros sharing their opinions. Updated: March 2024.
767,995 professionals have used our research since 2012.

What do I think about the stability of the solution?

It's stable.

What do I think about the scalability of the solution?

It's scalable.

How are customer service and support?

Technical support is okay.

How was the initial setup?

Setup isn't easy, but it's not difficult either.

What about the implementation team?

We used a consultant for deployment.

What other advice do I have?

I would rate this solution 7 out of 10.

For those who want to start using this solution, I recommend that they train and set aside some time for the upgrade testing.

Which deployment model are you using for this solution?

Public Cloud
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
WILSON WILSON - PeerSpot reviewer
HR Lead, Citizens Services at SERCOP
Real User
Easy to set up and easy to scale HCM solution; offers good data integration and technical support
Pros and Cons
  • "HCM solution that's easy to set up and scale, with good data integration and technical support."
  • "Product integration, particularly with collaboration tools, is lacking in this solution."

What is our primary use case?

We used Oracle HCM Cloud for the consolidation of data in a data warehouse and data mart. We also used for query script management and information distribution. These are the main use cases of this tool.

What is most valuable?

I find Oracle HCM Cloud very useful for gathering data or information, with its best benefit being data integration. I also like that it manages query scripts and distributes the information.

What needs improvement?

What could be improved or added to Oracle HCM Cloud is having it integrated with collaboration tools, e.g. Git. Git is a tool you can use for project integration. I'd like for this solution to be integrated with Git.

For how long have I used the solution?

I've used Oracle HCM Cloud for four years. We're not currently using it because the project we're working on now doesn't require this solution, but the last time we used it was six months ago.

What do I think about the stability of the solution?

Oracle HCM Cloud is a stable solution.

What do I think about the scalability of the solution?

I find Oracle HCM Cloud easy to scale.

How are customer service and support?

This solution has very good technical support. Oracle also has enough support documentation in the internet.

How was the initial setup?

It's very easy to set up Oracle HCM Cloud.

What other advice do I have?

I can recommend Oracle HCM Cloud to others, because it helped us in some of our projects. People should use this product because it can help make them productive.

I'm rating Oracle HCM Cloud an eight out of ten.

Which deployment model are you using for this solution?

Private Cloud

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Other
Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
PeerSpot user
Buyer's Guide
Oracle HCM Cloud
March 2024
Learn what your peers think about Oracle HCM Cloud. Get advice and tips from experienced pros sharing their opinions. Updated: March 2024.
767,995 professionals have used our research since 2012.
SehrishTahir - PeerSpot reviewer
Account Manager at Jaffer Business Systems
Real User
Top 5Leaderboard
Customizable, frequent updates, and reliable
Pros and Cons
  • "The most valuable features of Oracle HCM Cloud are the easy ability to customize the solution and applications. Additionally, the solution updates the solution"
  • "The solution could improve by having better integration between on-premise and the cloud. It can be difficult and time-consuming to migrate our applications and interfaces."

What is our primary use case?

We provide solutions to customers, such as Oracle HCM Cloud.

We have one financial institution customer that we are in the process of implementing the solution. 

The solution is used for finances, procurement, and for everything HR.

What is most valuable?

The most valuable features of Oracle HCM Cloud are the easy ability to customize the solution and applications. Additionally, the solution updates the solution 

What needs improvement?

The solution could improve by having better integration between on-premise and the cloud. It can be difficult and time-consuming to migrate our applications and interfaces.

Oracle HCM Cloud is not integrated well into Pakistan's industries.

For how long have I used the solution?

Within the past year, I have utilized Oracle HCM Cloud.

What do I think about the stability of the solution?

The solution is reliable and stable.

The cloud version of the solution is quicker than the on-premise.

What do I think about the scalability of the solution?

Scalability is not required, but it is scalable. However, there are plenty of modules if a company wants to purchase them.

How are customer service and support?

The support could improve to provide companies with migration assistance. The response time for the support from Oracle HCM Cloud is good.

Which solution did I use previously and why did I switch?

I have used other solutions, such as SAP SuccessFactors.

How was the initial setup?

We have a lot of data to implement in a large banking environment making the process difficult. It can take approximately two to four months. In smaller environments the implementation.

What's my experience with pricing, setup cost, and licensing?

The is a license needed to use the solution. The license can be paid in different increments, such as quarterly.

What other advice do I have?

I would recommend this solution to others.

This is the solution we are currently using and we would like to encourage others to implement it as well. With half of our team working from home, it is important for our HR staff to be accessible through the cloud. There is no need for them to physically come to the office as they can easily access their service apps and dashboards remotely.

I rate Oracle HCM Cloud a nine out of ten.

Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
PeerSpot user
Senior VP, Human Resources at a financial services firm with 1,001-5,000 employees
Real User
Comes with payroll management, employee services, and both manager and employee self-service functionalities.
Pros and Cons
  • "The tool's implementation has resulted in significant time savings, ranging from 30 to 50 percent across various processes. Oracle HCM, particularly its payroll functionality, has proven to be highly valuable for our organization. Additionally, the ability to implement various customizations has proven valuable. The robust nature of Oracle HCM Cloud ensures high accuracy."
  • "I would like to see improvements in the user experience, specifically reducing the number of clicks required to achieve desired outcomes. Additionally, enhancing the look and feel of the front end and allowing for a greater level of configuration would be beneficial. Its pricing should be less."

What is our primary use case?

In our organization, we leverage Oracle HCM Cloud extensively for a wide range of HR processes. This includes payroll management, employee services, and both manager and employee self-service functionalities. However, it's worth noting that we haven't implemented it specifically for recruitment.

What is most valuable?

The tool's implementation has resulted in significant time savings, ranging from 30 to 50 percent across various processes. Oracle HCM, particularly its payroll functionality, has proven to be highly valuable for our organization. Additionally, the ability to implement various customizations has proven valuable. The robust nature of Oracle HCM Cloud ensures high accuracy. 

What needs improvement?

I would like to see improvements in the user experience, specifically reducing the number of clicks required to achieve desired outcomes. Additionally, enhancing the look and feel of the front end and allowing for a greater level of configuration would be beneficial. Its pricing should be less. 

For how long have I used the solution?

I have been using the product for two and a half years. 

What do I think about the stability of the solution?

I rate the product's stability a ten out of ten.

What do I think about the scalability of the solution?

I would rate the tool's scalability a nine on a scale of one to ten. 

How are customer service and support?

Oracle's support is very good. 

How was the initial setup?

The initial setup's rating is around a six on a scale from one to ten, and the process was of medium complexity. The complexity varies depending on the specific aspects of the implementation process. It took approximately eight to nine months for the deployment. The deployment team consisted of 15 resources. Four people are currently needed for maintenance.

What about the implementation team?

An integrator helped us with the tool's deployment. 

What was our ROI?

The return on investment is about seven out of ten.

What's my experience with pricing, setup cost, and licensing?

I rate the product's pricing a seven out of ten. A comprehensive understanding of your requirements is essential for successful deployment. Without it, the process may become challenging and less likely to succeed.

What other advice do I have?

I rate the overall product an eight out of ten. 

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Other
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Flag as inappropriate
PeerSpot user
Lead Functional Consultant at a consultancy with 51-200 employees
Consultant
Top 20
An integrated solution that brings speed and efficiency to the entire business process
Pros and Cons
  • "Since it is an integrated solution, it brings speed and efficiency to the business process."
  • "Once we are done working on a template, we can't change it unless we create a new one."

What is our primary use case?

I use the solution for goal management, performance management, recruitment, and other core HR management processes.

What is most valuable?

I found all of the features to be valuable. Since it is an integrated solution, it brings speed and efficiency to the business process.

What needs improvement?

Each business has its own unique process for performance evaluation. We work with templates, but the templates in Oracle HCM Cloud are a bit rigid. Once we are done working on a template, we can't change it unless we create a new one.

Creating a new template is feasible. We can create a duplicate template and edit it. However, our clients consider creating new templates to make updates as a challenge.

Some of the functionalities are cast in stone. When businesses have a unique way of doing something, and we tell them that they have to do it in a certain way in Oracle, it gives rise to arguments since they want enough room to accommodate their old processes.

For how long have I used the solution?

I have been using the solution for the past four years.

What do I think about the stability of the solution?

The solution is stable. Most of the instability is due to our network connectivity.

What do I think about the scalability of the solution?

The solution is scalable. We had an engagement session with Oracle support, where they explained that they could add some patches to accommodate huge numbers of users. If the number of users increases, we can contact Oracle, and they will do some modifications for us.

How are customer service and support?

Sometimes they provide the solution. Sometimes, the individuals who respond to the SRs do not have the knowledge to help us with our request. It leads to more communication back and forth and causes delays. We could tell they were trying to get their heads around our request. Other times, you get lucky and get people who understand your issues and give you a straight-up solution.

How was the initial setup?

From a functional perspective, the initial setup wasn't a difficult task. However, from a technical perspective, there is a bit of integration involved. I would rate the setup difficulty a seven out of ten.

What about the implementation team?

If we want to learn to implement the solution, we should acquire knowledge about both the technical and functional aspects of the solution. Some of the functionalities or tasks we need to perform are intertwined.

We may do something on the functional side, but then we might realize that we also need to do some technical work. So, it is good to know both aspects, which takes time and effort.

The deployment took us six months. A third-party team did the deployment.

What's my experience with pricing, setup cost, and licensing?

The solution’s pricing is high.

What other advice do I have?

I specialize in HCM. The solution is cloud-based. It gives us a heads-up about interruptions. We cannot just be functional consultants. We must know the technical aspects. From an implementer’s point of view, some businesses want the solution but don't have their processes streamlined. So it becomes a problem, and we end up spending a lot of time on the project. Before choosing a solution, it would be good to do the groundwork by testing the client’s business process and streamlining it as much as possible.

Apart from my reservations about the performance module, I would rate the solution a nine out of ten.

Disclosure: My company has a business relationship with this vendor other than being a customer: partner/customer
PeerSpot user
Technical Team Lead at Rotary International
Real User
Top 5Leaderboard
Once all the necessary configurations are in place, users can expect a smooth experience while using the solution
Pros and Cons
  • "The initial setup or implementation process of the solution is fine. The deployment process took place in two days. So, once one has the runbook and everything in place, it is not that difficult."
  • "Exposure to users on the volume or utilization of servers and memory is necessary. Currently, when users hit the threshold, the system experiences a slowdown."

What is our primary use case?

Oracle HCM Cloud is used for enterprise expenses and modules. It is also used for managing the workforce's jobs, positions, and roles.

What is most valuable?

Oracle HCM Cloud offers several valuable features, including financial, procurement, and expense clouds. Additionally, the solution's ability to manage employee churn rate, expense reporting, and user-friendliness are noteworthy features. For financial management, users can integrate with a subscription through the Accounting Hub. The procure-to-pay and order-to-cash processes are seamless in Oracle HCM Cloud. Once all configurations are in place, users can enjoy a smooth experience. Also, the solution's performance is very good.

What needs improvement?

It requires to improve its SaaS products, cash flows, and delivery APIs as we are encountering 500 or 404 errors within our organization. Additionally, enhancements must be made to the SaaS API and Oracle ERP Cloud. Having a tool for continuous integration and deployment would also be beneficial. Moreover, limitations related to file size need to be addressed. Exposure to users on the volume or utilization of servers and memory is necessary. Currently, when users hit the threshold, the system experiences a slowdown. Therefore, Oracle should provide users with information on their utilization and threshold limits, such as increasing memory or scaling up or down on CPUs. We are looking for such recommendations from Oracle.

For how long have I used the solution?

Our company has been using Oracle HCM Cloud, and in a couple of months, it will mark the completion of two years.

What do I think about the stability of the solution?

It is a stable solution.

What do I think about the scalability of the solution?

Oracle HCM Cloud is a scalable solution, especially since the cloud version is scalable vertically and horizontally. In our organization, more than 100 employees use the solution. Also, in our organization, we do have plans to increase its usage.

How are customer service and support?

At our workplace, we have contacted Oracle's technical support. I rate the solution's technical support a seven out of ten. I would like to see the support for API integration improve.

How would you rate customer service and support?

Neutral

Which solution did I use previously and why did I switch?

In PeopleSoft, we are using its financials. Currently, we migrated to an ERP solution. So, we are just using the PeopleTools and the application, in which the tools can be upgraded. In my organization, we have a large user base where we integrate the data with Workday. PeopleSoft HCM and Workday were the options we were using before choosing Oracle HCM Cloud. So, we moved away from PeopleSoft and implemented Oracle Cloud ERP, and that's when we bought Oracle HCM Cloud. The main reason for doing so was the expenses.

How was the initial setup?

The initial setup or implementation process of the solution is fine. The deployment process took place in two days. So, once one has the runbook and everything in place, it is not that difficult.

What was our ROI?

It has only been 18 months since implementation. So, it is too early to calculate the ROI. We need another six months to consider the ROI calculation.

What's my experience with pricing, setup cost, and licensing?

Though I cannot comment on the solution's cost, a fixed cost is involved based on my understanding. The cost multiplies based on the number of users.

What other advice do I have?

Oracle HCM Cloud can be a viable option for organizations, provided the configurations and rules are properly implemented. The solution tends to work better when an organization does not have much employee turnover or churn rate. However, once a year, in the event of a churn-out of 60,000 employees in a single day, there may be delays in synchronizing certain details. Overall, I rate this solution an eight out of ten.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Kumar Madhur - PeerSpot reviewer
Service Delivery Project Manager at HCL Technologies
Real User
Top 10Leaderboard
Straightforward implementation, user-friendly, and scalable
Pros and Cons
  • "Oracle HCM Cloud's most valuable feature is that it is user-friendly."
  • "The initial setup is straightforward. However, it is more complex than Oracle Taleo because it has a lot more features have complexity."

What is our primary use case?

I am using the Oracle HCM Cloud mainly for the finance module, which covers areas, such as core HR and payroll.

What is most valuable?

Oracle HCM Cloud's most valuable feature is that it is user-friendly.

For how long have I used the solution?

I have been using Oracle HCM Cloud for approximately eight years.

What do I think about the stability of the solution?

Oracle HCM Cloud is a stable solution. However, previously it was not. A lot of my clients have migrated from Oracle EBS to Oracle Fusion Cloud.

What do I think about the scalability of the solution?

Oracle HCM Cloud is a scalable solution.

We have multiple clients using this solution.

How are customer service and support?

The technical support from Oracle HCM Cloud is fine.

How was the initial setup?

The initial setup is straightforward. However, it is more complex than Oracle Taleo because it has a lot more features have complexity. It does not take a long time to implement Oracle HCM Cloud. For the core modules, it takes 40 to 45 days to implement.

What's my experience with pricing, setup cost, and licensing?

The cost of Oracle HCM Cloud is high, it could be reduced. There is an annual subscription and it is user-based.

What other advice do I have?

I would recommend Oracle HCM Cloud to others.

I rate Oracle HCM Cloud an eight out of ten.

Which deployment model are you using for this solution?

Public Cloud
Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
PeerSpot user
Daphne Navarro - PeerSpot reviewer
Sales Manager at Quanam
MSP
Top 20
Employee lifecycle management solution that facilitates learning and career development pathways
Pros and Cons
  • "This solution is user friendly and can be used on a mobile phone without a computer."
  • "Although the performance management is good, it could be improved as its functionality is quite basic."

What is our primary use case?

I use the Oracle Learning Cloud and it is a really easy solution to work with. I can take all my courses online, offline and after the solution is updated. All my progress gets tracked. Different learning paths for certain topics are provided and Oracle relates courses across certain topics. 

For my manager, it is easy to understand my progress and how I have advanced. The solution offers good performance management that can be used to facilitate growth discussions with managers. 

What is most valuable?

This solution is user friendly and can be used on a mobile phone without a computer.

What needs improvement?

Although the performance management is good, it could be improved as its functionality is quite basic. The metrics could be improved as well as the solution's ability to integrate with other solutions. 

For how long have I used the solution?

I have been using this solution for four years.

What do I think about the stability of the solution?

This is a very stable solution. We have not experienced any issues. 

What do I think about the scalability of the solution?

This is a scalable solution. 

How are customer service and support?

I would rate the support for this solution an eight out of ten. They have different ways to raise tickets and a number to call but they aren't always easy to reach. 

How would you rate customer service and support?

Positive

How was the initial setup?

I was not involved in the initial setup but I believe that it is easy based on my team's experience. When setting up the solution for customers, we have teams of three including a project manager, functional consultant and a technical consultant. 

What other advice do I have?

Those considering using this solution should have a clear idea of exactly what they are looking for and follow good processes when it comes to setting it up. 

I would rate this solution a nine out of ten because it is a really good solution with small areas of improvement. 

Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
PeerSpot user
Buyer's Guide
Download our free Oracle HCM Cloud Report and get advice and tips from experienced pros sharing their opinions.
Updated: March 2024
Buyer's Guide
Download our free Oracle HCM Cloud Report and get advice and tips from experienced pros sharing their opinions.