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Okta Reviews

Sector Manager at a tech services company with 201-500 employees
Reseller
Top 20
Allows for smooth administration
Pros and Cons
  • "We find the solution to be reliable for our customers and it is nice that it is cloud-based and can be accessed from anywhere."
  • "The solution should have greater on-premises availability, not just cloud and more package customization in its processing."

What is most valuable?

We find the solution to be reliable for our customers and it is nice that it is cloud-based and can be accessed from anywhere. It allows for smooth administration. The dashboard is so simple and the solution can be integrated with other vendors, even Cisco. This is why we have chosen to be resellers of the product. 

What needs improvement?

I do not see much room for improvement. I have not encountered any issues with the solution, though it may be worth checking this with the technical team involved in its implementation. 

This said, it is scalable for midsize companies and infrastructure but, owing to the regulations we have in place in Egypt, not every enterprise-sized company. This means the solution did not comply with everything in the financial sector, such as with our central bank. As such, one who is working in the financial sector must resort to another solution or, at the least, another one in addition to Okta Workforce Identity. 

The solution should have greater on-premises availability, not just cloud and more package customization in its processing. 

For how long have I used the solution?

I have been using Okta Workforce Identity for six or seven months.

What do I think about the stability of the solution?

The solution is stable.

What do I think about the scalability of the solution?

The solution is scalable for midsize companies and infrastructure. 

How are customer service and support?

While I can't speak on behalf of my colleagues, I have not made use of technical support. 

What's my experience with pricing, setup cost, and licensing?

The pricing is reasonable.

What other advice do I have?

While I don't have specific advice for those looking to implement the solution, I feel a visit is warranted for one who needs a cloud solution for SSO and identity management. 

I rate the solution as a seven to eight out of ten. 

Disclosure: My company has a business relationship with this vendor other than being a customer:
Reynah Malvar - PeerSpot reviewer
Security Solutions Engineer at InfocentricPH
Reseller
Top 10
Plenty of capabilities, reliable, and beneficial single sign-on

What is our primary use case?

We are using Okta Workforce Identity for our clients to be able to plug into the applications without entering the credentials. We are using a single sign-on for our services.

What is most valuable?

The most valuable feature in Okta Workforce Identity is the single sign-on,  universal directory, and lifecycle management.

For how long have I used the solution?

I have been using Okta Workforce Identity for approximately three years.

What do I think about the stability of the solution?

Okta Workforce Identity is stable.

What do I think about the scalability of the solution?

The scalability of Okta Workforce Identity is good when accessing all our applications.

We have approximately 500 users using this solution in my organization. The IT department is mostly using the solution.

How are customer service and support?

Okta Workforce Identity could improve the support system, they are too slow.

Which solution did I use previously and why did I switch?

We have not used other solutions.

How was the initial setup?

The initial setup of Okta Workforce Identity was straightforward. The deployment took us approximately one and a half months. This included many different applications and services.

What about the implementation team?

We did the implementation ourselves.

What's my experience with pricing, setup cost, and licensing?

The price of the solution is good.

What other advice do I have?

I would advise others to explore Okta Workforce Identity well before using it. It has a lot of capabilities.

I rate Okta Workforce Identity a nine out of ten.

Which deployment model are you using for this solution?

Public Cloud

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Amazon Web Services (AWS)
Disclosure: My company has a business relationship with this vendor other than being a customer: Reseller
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Grijesh Maurya - PeerSpot reviewer
Distinguished Engineer & Senior Technical Architect at Pitney Bowes
Real User
Top 5
Identity management service with a broad range of features and capabilities

What is most valuable?

This solution has a lot of capabilities and features. 

What needs improvement?

The cost per user for this solution is really high and could be reduced. 

We have experienced some challenges in integrating this solution with Scope and Cognito. 

What do I think about the stability of the solution?

This is a stable solution. 

What do I think about the scalability of the solution?

This is a scalable solution. 

How are customer service and support?

We have been satisfied with their customer support.

How would you rate customer service and support?

Neutral

What other advice do I have?

I would rate this solution a nine out of ten. 

Disclosure: I am a real user, and this review is based on my own experience and opinions.
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Security Engineer at a tech services company with 11-50 employees
Consultant
User friendly implementation, highly secure, and reliable

What is most valuable?

The most valuable features of Okta Workforce Identity are MFA, and SSO, which have high security.

What needs improvement?

Okta Workforce Identity can improve by having more features in governance.

For how long have I used the solution?

I have been using Okta Workforce Identity for approximately one and a half years.

What do I think about the stability of the solution?

Okta Workforce Identity is stable.

How was the initial setup?

Okta Workforce Identity was easy to install, it is user-friendly when it comes to implementation.

What's my experience with pricing, setup cost, and licensing?

The price of Okta Workforce Identity is reasonable.

What other advice do I have?

I rate Okta Workforce Identity a ten out of ten.

Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
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Okta Questions

Miriam Tover - PeerSpot reviewer
Miriam Tover
Senior Delivery Ops Manager
PeerSpot (formerly IT Central Station)
Sep 02 2022

If you were talking to someone whose organization is considering Okta Customer Identity, what would you say?

How would you rate it and why? Any other tips or advice?

Miriam Tover - PeerSpot reviewer
Miriam Tover
Senior Delivery Ops Manager
PeerSpot (formerly IT Central Station)
Sep 02 2022

How do you or your organization use this solution?

Please share with us so that your peers can learn from your experiences.

Thank you!

Miriam Tover - PeerSpot reviewer
Miriam Tover
Senior Delivery Ops Manager
PeerSpot (formerly IT Central Station)
Sep 02 2022

Please share with the community what you think needs improvement with Okta Customer Identity.

What are its weaknesses? What would you like to see changed in a future version?

Julia Frohwein - PeerSpot reviewer
Julia Frohwein
Content and Social Media Manager
PeerSpot (formerly IT Central Station)
Sep 02 2022

Hi,

We all know it's really hard to get good pricing and cost information.

Please share what you can so you can help your peers.

Miriam Tover - PeerSpot reviewer
Miriam Tover
Senior Delivery Ops Manager
PeerSpot (formerly IT Central Station)
Sep 02 2022

Hi Everyone,

What do you like most about Okta Customer Identity?

Thanks for sharing your thoughts with the community!

Miriam Tover - PeerSpot reviewer
Miriam Tover
Senior Delivery Ops Manager
PeerSpot (formerly IT Central Station)
Aug 03 2022

If you were talking to someone whose organization is considering Okta Workforce Identity, what would you say?

How would you rate it and why? Any other tips or advice?

Julia Frohwein - PeerSpot reviewer
Julia Frohwein
Content and Social Media Manager
PeerSpot (formerly IT Central Station)
Aug 03 2022

How do you or your organization use this solution?

Please share with us so that your peers can learn from your experiences.

Thank you!

Miriam Tover - PeerSpot reviewer
Miriam Tover
Senior Delivery Ops Manager
PeerSpot (formerly IT Central Station)
Aug 03 2022

Please share with the community what you think needs improvement with Okta Workforce Identity.

What are its weaknesses? What would you like to see changed in a future version?

Miriam Tover - PeerSpot reviewer
Miriam Tover
Senior Delivery Ops Manager
PeerSpot (formerly IT Central Station)
Aug 03 2022

Hi,

We all know it's really hard to get good pricing and cost information.

Please share what you can so you can help your peers.

Julia Frohwein - PeerSpot reviewer
Julia Frohwein
Content and Social Media Manager
PeerSpot (formerly IT Central Station)
Aug 03 2022

Hi Everyone,

What do you like most about Okta Workforce Identity?

Thanks for sharing your thoughts with the community!

ABHILASH TH - PeerSpot reviewer
ABHILASH THEase of use ( with less training ) for the workforce of any and system… more »
27 Answers
Julia Frohwein - PeerSpot reviewer
Julia Frohwein
Content and Social Media Manager
PeerSpot (formerly IT Central Station)

If you were talking to someone whose organization is considering Okta Customer Identity, what would you say?

How would you rate it and why? Any other tips or advice?

Julia Frohwein - PeerSpot reviewer
Julia Frohwein
Content and Social Media Manager
PeerSpot (formerly IT Central Station)

How do you or your organization use this solution?

Please share with us so that your peers can learn from your experiences.

Thank you!

Julia Frohwein - PeerSpot reviewer
Julia Frohwein
Content and Social Media Manager
PeerSpot (formerly IT Central Station)

Please share with the community what you think needs improvement with Okta Customer Identity.

What are its weaknesses? What would you like to see changed in a future version?

Miriam Tover - PeerSpot reviewer
Miriam Tover
Senior Delivery Ops Manager
PeerSpot (formerly IT Central Station)

Hi,

We all know it's really hard to get good pricing and cost information.

Please share what you can so you can help your peers.

Miriam Tover - PeerSpot reviewer
Miriam Tover
Senior Delivery Ops Manager
PeerSpot (formerly IT Central Station)

Hi Everyone,

What do you like most about Okta Customer Identity?

Thanks for sharing your thoughts with the community!

Nurit Sherman - PeerSpot reviewer
Nurit Sherman
Content Specialist
PeerSpot (formerly IT Central Station)
One of the most popular comparisons on IT Central Station is Auth0 vs Okta. One of the users on our site says about Auth0, " It's more efficient than regular session management through a database because I only request profile data when needed." Another user says about Okta, "We are able to dep...
Read More »
Ace Swerling - PeerSpot reviewer
Ace SwerlingI can’t comment on Auth0 but I have decent experience with Okta. I believe Okta… more »
it_user577257 - PeerSpot reviewer
it_user577257Auth0 has a lot more UI polish and serverless support and is more… more »
RandyBoggess - PeerSpot reviewer
RandyBoggessFor me, it boils down to cost and 'need'. Okta is definitely the heavy hitter… more »
8 Answers