


Okta Platform and Prisma Access by Palo Alto Networks are key competitors in the identity and access management and network security categories, respectively. Okta Platform has the upper hand in ease of deployment and user experience, while Prisma Access stands out with its robust security offerings and comprehensive coverage for app traffic.
Features: Okta Platform enhances secure authentication with a simplified access management system through Universal Directory and adaptive Multi-Factor Authentication. It offers a smooth deployment experience and secure handling of multiple authentications. Prisma Access is renowned for its strong security features, including threat prevention and URL filtering, along with comprehensive protection for various protocols, making it ideal for organizations needing robust security solutions.
Room for Improvement: Okta Platform faces occasional downtime and has room for enhancing its analytics and logging capabilities for large-scale operations. Some user experience and policy management complexities could be improved. Prisma Access users report the need for better integration with third-party solutions and improvements in geographic coverage, notably in China. Additionally, the cloud management dashboard could be more responsive to speed up policy updates.
Ease of Deployment and Customer Service: Okta Platform is praised for straightforward deployment and extensive community support, though there are occasional concerns about customer service responsiveness. Prisma Access is noted for its easy deployment in both hybrid and public cloud environments, with mixed reviews on technical support effectiveness, indicating some inefficiencies in providing prompt assistance.
Pricing and ROI: Okta Platform's pricing scales with user count and long-term commitments, which can reduce costs for larger deployments. While considered pricey by small businesses, it offers significant time and administrative savings. Prisma Access is viewed as an expensive solution; however, its comprehensive security features and performance justify the investment, with users noting its strong capabilities compared to competitors like Zscaler.
With iboss, whenever you turn on your laptop, the iboss agent automatically connects to the iboss cloud, enforcing all security policies. So with respect to the security side, it strengthens measures.
I have seen some cost effectiveness from iboss; it has reduced certain support requirements, making it a more hands-off solution.
With Single Sign-On and automated identity management, employees can access applications faster while IT teams spend less time handling authentication issues.
Employee onboarding used to be a major pain point, but the automation Okta Platform provides for creating user accounts across various apps or SaaS tools has made our life much easier.
We have our dashboard to log in via Okta Workforce Identity.
There is a net positive return on investment
They are very fast, responsive, and knowledgeable.
The quality of the support is fantastic.
We had promising discussions about resolving these issues, but no real action followed.
By offering a system to set varying priority levels on support tickets, urgent issues could receive quicker attention, benefiting business continuity and customer satisfaction.
They are very supportive; they just open a ticket, and they support us very professionally.
We had an issue a couple of years ago that was swiftly resolved by the support team, showing their efficiency.
The product is reliable, making customer support less frequently needed.
I usually need to raise the alarm and contact a couple of people within Palo Alto Networks to just respond quicker, so technical support should be much better.
We rarely need to contact support due to having a strong internal team and a robust product.
They are also able to meet on-demand requirements based on your contract with them, and can easily provide adequate resources and scalability.
I would rate it a nine out of ten for scalability.
If I start seeing sluggishness or anything like that, I just reach out to my rep, and they connect with their dev team, typically resolving it the same day.
The scalability of Okta Platform is impressive, but its effectiveness relies on how integrations are designed, rate limits are handled, and day-to-day operations are managed.
It is secure, providing needed scalability without impacting performance.
Clients can scale their API access requests beyond default limits, which is adaptable according to requirements without impacting performance or deployment.
To scale, one would need to upgrade or acquire more hardware.
Prisma Access provides significant scalability, allowing integration of different systems.
Prisma Access by Palo Alto Networks is a cloud-based solution, and from my experience, there are no issues with scalability.
It's been pretty solid; I've never had an outage with them, and if I ever had, it's only been once out of the seven years.
We've experienced zero downtime.
Our biggest problem with their service was it did not recognize the device despite our ClearPass sending information to the iboss box.
This ensures immediate action upon changes applied within Okta Platform, stabilizing operations in managing user accounts, identities, logins, and user profiles.
Okta Workforce Identity is a stable product.
There are no doubts regarding the stability of Okta Customer Identity.
I think the stability of Prisma Access by Palo Alto Networks is excellent, and I would rate it ten out of ten.
Prisma Access by Palo Alto Networks works efficiently during peak usage times.
GlobalProtect is a satisfying solution, and the product is robust without major stability issues.
It is not as intuitive as the rest of the platform.
We also had a problem with a transition when we upgraded from one appliance of theirs to another, but their engineer lost a good deal of our data.
Our iboss subscription access should be more secure with an OTP or VPN etc.
If there was a fingerprint option, then only the person who has already added their fingerprint on their mobile phone could access it.
Improvements could be made by simplifying integrations and providing more intuitive configuration options for administrators.
If someone is a beginner with Okta Platform, the UI should be simplified, and the language used should make it easier for them to understand the concepts and what they are trying to do.
Hosting it in the cloud can mitigate these issues by allowing connection through the nearest Palo Alto or Prisma Cloud regional hub.
There is a lack of integration with third-party solutions like CrowdStrike or SentinelOne in Prisma Access by Palo Alto Networks.
Sometimes a third-party outage could impact the whole operability.
It offers the same features you would get from a vendor that charges 250,000 British pounds for a fraction of the price.
The following year, the cost of just licensing was similar to what was paid the previous year for a new appliance along with the implementation and licensing costs.
Regarding pricing, setup costs, and licensing, iboss is not cheap, and that's my only concern.
Despite the cost, it's cheaper than the potential financial loss from a security breach.
It is certainly not cheap, but the features that you get, the functionality that you get, and whatever use cases that you have, it definitely satisfies those.
The pricing per-user list drops when user counts rise and with multi-year commitments.
The pricing is on the higher side, rating it around eight to nine out of ten.
From my experience, Palo Alto is more expensive compared to solutions like Netskope and Triscale.
Pricing for Prisma Access and Prisma SD WAN is high due to the need for different hardware flavors like IONs.
The solution's mental health function can detect if someone needs help.
It's given us a lot more visibility into our computer assets that may be infected with viruses and also shows us people who have unusually large uploads or might be engaging in high-risk activities, such as searches or going to sites not categorized by their web crawler.
iboss was the best solution for us because, no matter what domain you were in, everything is under a single pane of glass, which is exactly what we wanted.
One of its most valuable features is its easy integration with various applications through its extensive application directory, offering hundreds or thousands of applications ready to configure.
It offers around eight thousand five hundred out-of-the-box connectors, providing an edge over other tools.
For the end user, it is beneficial as they do not have to remember a password or keep the password on a post-it for different applications; they just authenticate once to access several services and service providers.
These features are security-driven, providing robust protection against increasing cyber threats by integrating NG Firewalls, SD WAN, and CASB, all within a fully cloud-native solution.
GlobalProtect has been beneficial for its cloud security capabilities, which are vital as businesses seek hybrid options and need to support remote workers while addressing latency issues.
One of the most valuable features of Prisma Access by Palo Alto Networks is the ability to manage on-premise firewalls.
| Product | Mindshare (%) |
|---|---|
| Okta Platform | 4.5% |
| Prisma Access by Palo Alto Networks | 10.4% |
| iboss | 3.2% |
| Other | 81.9% |



| Company Size | Count |
|---|---|
| Small Business | 6 |
| Midsize Enterprise | 7 |
| Large Enterprise | 8 |
| Company Size | Count |
|---|---|
| Small Business | 46 |
| Midsize Enterprise | 24 |
| Large Enterprise | 56 |
| Company Size | Count |
|---|---|
| Small Business | 26 |
| Midsize Enterprise | 20 |
| Large Enterprise | 27 |
Iboss offers a comprehensive cloud-based security platform valued for its scalability and autonomous features, ensuring robust security with easy deployment and management capabilities.
Renowned for its robust security architecture, Iboss integrates seamlessly within diverse networks, delivering efficient granular filtering and advanced content categorization. Its single pane of glass console provides ease of management, allowing rapid scalability suitable for rapidly deploying environments. Operates in BYOD setups due to inline filtering without device installation. Integration with cloud-based applications enhances user control, and features like SASE, SSL inspection, and ChatGPT risk protection stand as highlights. Despite its strengths, users have pointed out areas for enhancement like direct navigation in reports, SSL decryption, and better cloud integration while having room to improve data loss prevention.
What are the most important features of Iboss?The usage of Iboss spans educational institutions, specifically K-12, to enforce internet policies, protect data, and support remote work environments. It provides web filtering and security frameworks to ensure safe browsing. Its platform-as-a-service model offers flexibility for both cloud-based and on-premises requirements, integrating seamlessly to deliver enhanced security features suitable for various deployment needs including zero trust, CASB, and network security for work-from-home setups.
Okta Platform provides comprehensive identity and access management, featuring Active Directory Sync, user management, and app auto-provisioning. It ensures security through single sign-on and adaptive multi-factor authentication.
Okta Platform offers advanced integration capabilities, allowing seamless connection with in-house and cloud applications. Security features are robust, incorporating multi-factor authentication and SSO to prevent unauthorized access. Users benefit from its ease of use and the ability to integrate and manage numerous applications effectively. While generally praised, users note areas for improvement, such as high costs and complex setups. Better integrations with on-premises systems and third-party tools are desired along with enhanced error logging and reporting features.
What are Okta's key features?Companies across industries implement Okta to secure user authentication and streamline onboarding processes. It supports access management for both on-premises and cloud applications, synchronizing directories and facilitating SaaS services. Organizations benefit from reduced credential management complexity and improved IT infrastructure compliance.
Prisma Access by Palo Alto Networks delivers robust security features including secure remote access across apps and traffic monitoring. It integrates smoothly with cloud environments to provide advanced threat protection and visibility into network traffic.
Prisma Access offers a comprehensive suite of security tools designed to protect cloud environments and remote workforces. With its focus on real-time risk identification and threat prevention, Prisma Access provides encrypted tunnels and centralized management for seamless connectivity and enhanced data security. Designed to scale across platforms like AWS, Azure, and GCP, it optimizes traffic and connectivity while offering extensive visibility into vulnerabilities. However, integration with third-party products, usability, and support services are areas for development, as users report interface challenges and desire improved scalability and geographic coverage, especially in regions like China and South America.
What are the key features of Prisma Access?Prisma Access is effectively used in industries requiring secure remote access and stringent data protection, such as finance and healthcare. Organizations leverage it to enforce Zero Trust policies, optimize network performance with SD-WAN, and ensure security compliance across multiple platforms.
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