

Okta Platform and Workspace ONE UEM compete in the domain of digital identity and device management. Based on the data comparisons, Okta seems to have the upper hand due to its strong identity management focus and cloud integration capabilities.
Features: Okta Platform provides seamless integration with Active Directory, centralized management of apps and passwords, and adaptive multifactor authentication. It simplifies IT tasks with features like single sign-on and user lifecycle management. Workspace ONE UEM excels in device and application management, offering robust MDM, content management features, and centralized administrative control.
Room for Improvement: Okta Platform could improve command line access, reporting, and the intuitiveness of its interface. Enhancements in third-party tool integrations and workflow management are also needed. Workspace ONE UEM needs to improve reporting features, user interface design, and cloud service integration capabilities, along with better support responsiveness.
Ease of Deployment and Customer Service: Okta Platform provides flexible deployment options across hybrid and public clouds, backed by satisfactory technical support and high customer service ratings. Workspace ONE UEM offers deployment flexibility across various environments, maintaining strong customer service but slightly lagging behind Okta's robustness in cloud integration.
Pricing and ROI: Okta Platform offers competitive pricing but can be costly for smaller organizations with many users. Its ROI is good for those focusing on streamlined identity management. Workspace ONE UEM is generally considered expensive, posing challenges due to its complex licensing model, though it offers substantial value in device management capabilities.
We have our dashboard to log in via Okta Workforce Identity.
It has saved approximately 50 to 80 percent of our time.
They are very supportive; they just open a ticket, and they support us very professionally.
We had an issue a couple of years ago that was swiftly resolved by the support team, showing their efficiency.
We had an issue with the Okta Workforce Identity dashboard once in 2023 when we had an outage, but it recovered in a few minutes.
Support responds immediately, but I see that some engineers are new or they don't have experience collecting logs, so they take two to three days to come back.
The support side has recently become weaker compared to what it used to be with VMware.
The scalability part of Okta Customer Identity is fine, there is no blocker and we can upgrade whenever we need.
Okta Workforce Identity is a stable product.
There are no doubts regarding the stability of Okta Customer Identity.
If there was a fingerprint option, then only the person who has already added their fingerprint on their mobile phone could access it.
Since we started using it in 2019, we have observed numerous enhancements to increase security.
Integration with Active Directory servers, Cisco routers, and switches is not currently available.
Another concern is that support is getting reduced by Workspace ONE; some customers are saying there are support issues on Workspace ONE right now.
The documentation is not comprehensive compared to other VMware solutions or Microsoft documentation.
Despite the cost, it's cheaper than the potential financial loss from a security breach.
Okta Customer Identity is considered cheaper compared to other tools in the market, such as IBM and CyberArk products.
The price of Okta Customer Identity is acceptable.
One of its most valuable features is its easy integration with various applications through its extensive application directory, offering hundreds or thousands of applications ready to configure.
It offers around eight thousand five hundred out-of-the-box connectors, providing an edge over other tools.
For the end user, it is beneficial as they do not have to remember a password or keep the password on a post-it for different applications; they just authenticate once to access several services and service providers.
In UEM, the most helpful part of Windows Management is the baseline policy and central script; using this, you can replace all the AD GPO policy.
In terms of assessing the capability of Workspace ONE UEM in maintaining compliance across all endpoints, that's a very handy feature set.
| Product | Market Share (%) |
|---|---|
| Okta Workforce Identity | 8.2% |
| Workspace ONE UEM | 1.1% |
| Other | 90.7% |


| Company Size | Count |
|---|---|
| Small Business | 35 |
| Midsize Enterprise | 21 |
| Large Enterprise | 44 |
| Company Size | Count |
|---|---|
| Small Business | 41 |
| Midsize Enterprise | 21 |
| Large Enterprise | 58 |
Okta Platform provides comprehensive identity and access management, featuring Active Directory Sync, user management, and app auto-provisioning. It ensures security through single sign-on and adaptive multi-factor authentication.
Okta Platform offers advanced integration capabilities, allowing seamless connection with in-house and cloud applications. Security features are robust, incorporating multi-factor authentication and SSO to prevent unauthorized access. Users benefit from its ease of use and the ability to integrate and manage numerous applications effectively. While generally praised, users note areas for improvement, such as high costs and complex setups. Better integrations with on-premises systems and third-party tools are desired along with enhanced error logging and reporting features.
What are Okta's key features?Companies across industries implement Okta to secure user authentication and streamline onboarding processes. It supports access management for both on-premises and cloud applications, synchronizing directories and facilitating SaaS services. Organizations benefit from reduced credential management complexity and improved IT infrastructure compliance.
VMware Workspace ONE is an intelligence-driven digital workspace platform that delivers any app on any device. It integrates access control, multi-platform endpoint management, and application management. With the VMware Workspace ONE platform, IT teams can deliver a digital workspace that includes the devices and apps of the company’s choice, but with security and control.
VMware Workspace ONE is available:
VMware Workspace ONE Key Features
VMware Workspace ONE Benefits
Some of the benefits of using VMware Workspace ONE include:
Workspace ONE Components
Reviews from Real Users
Below is some feedback from our PeerSpot users who are currently using the solution:
PeerSpot user Patrick B., Cybersecurity Architect at a tech services company, says, "Its UI is extremely easy to use whether you're an advanced user or a novice user. When I first opened it up and had to learn the product, I was easily a novice. By the end of the third month, I was digging into the backend of the system and using it as a highly advanced user to accomplish what I needed to accomplish, and I was able to do it through the UI mostly."
Roshan T., Partner Manager North America at a tech company, mentions how satisfied he is with the product, saying, "You can put all your applications on a mobile device, be it a phone or tablet. It is secure and easy to use. Because it is centrally managed, you don't have to do any configuration on the phone. I just got the phone and connected to the central applications. I just downloaded one thing and everything got rolled out. Email, calendar, and other things were deployed centrally. If you don't have AirWatch, you have to configure your phone manually. For example, you need to deploy and configure your email manually and then synchronize everything. It is much simpler when a mobile device is centrally managed."
We monitor all Identity and Access Management as a Service (IDaaS) (IAMaaS) reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.