

Okta Platform and Workspace ONE UEM are competitors in the identity and device management categories, with each addressing different IT needs. Okta Platform appears to have the advantage in identity management due to its extensive capabilities directly enhancing identity access and security, while Workspace ONE UEM stands out in mobile device management.
Features: Okta Platform is noted for its streamlined identity access, reducing authentication time with single sign-on and offering Universal Directory for centralized management. It also provides adaptive MFA to enhance security. Workspace ONE UEM helps manage a variety of devices with features like application deployment, policy enforcement, and remote management, making it suited for comprehensive device oversight.
Room for Improvement: Okta Platform could benefit from improved manual task support during certificate rotations and enhancing user-friendliness for new users. Occasional downtimes should be addressed to prevent operational impacts. Workspace ONE UEM could improve its user interface and simplify device enrollment processes. Enhancing integration with existing tools could also increase usability.
Ease of Deployment and Customer Service: Okta Platform is recognized for smooth cloud deployments and reliable customer service contingent on support tiers. Workspace ONE UEM, while flexible in hybrid cloud setups, may face complexity challenges in larger or customized deployments. Customer service is generally responsive, though integration support can require more direct assistance.
Pricing and ROI: Okta Platform offers competitive pricing for its identity management features, though it may seem costly for smaller businesses. User-based licensing provides budget flexibility. Workspace ONE UEM is perceived as more expensive, especially against competitors like Intune, yet it delivers strong ROI through comprehensive device management features.
With Single Sign-On and automated identity management, employees can access applications faster while IT teams spend less time handling authentication issues.
Employee onboarding used to be a major pain point, but the automation Okta Platform provides for creating user accounts across various apps or SaaS tools has made our life much easier.
We have our dashboard to log in via Okta Workforce Identity.
By offering a system to set varying priority levels on support tickets, urgent issues could receive quicker attention, benefiting business continuity and customer satisfaction.
They are very supportive; they just open a ticket, and they support us very professionally.
We had an issue a couple of years ago that was swiftly resolved by the support team, showing their efficiency.
Support responds immediately, but I see that some engineers are new or they don't have experience collecting logs, so they take two to three days to come back.
The support side has recently become weaker compared to what it used to be with VMware.
The scalability of Okta Platform is impressive, but its effectiveness relies on how integrations are designed, rate limits are handled, and day-to-day operations are managed.
It is secure, providing needed scalability without impacting performance.
Clients can scale their API access requests beyond default limits, which is adaptable according to requirements without impacting performance or deployment.
This ensures immediate action upon changes applied within Okta Platform, stabilizing operations in managing user accounts, identities, logins, and user profiles.
Okta Workforce Identity is a stable product.
There are no doubts regarding the stability of Okta Customer Identity.
If there was a fingerprint option, then only the person who has already added their fingerprint on their mobile phone could access it.
Improvements could be made by simplifying integrations and providing more intuitive configuration options for administrators.
If someone is a beginner with Okta Platform, the UI should be simplified, and the language used should make it easier for them to understand the concepts and what they are trying to do.
Another concern is that support is getting reduced by Workspace ONE; some customers are saying there are support issues on Workspace ONE right now.
The documentation is not comprehensive compared to other VMware solutions or Microsoft documentation.
Despite the cost, it's cheaper than the potential financial loss from a security breach.
It is certainly not cheap, but the features that you get, the functionality that you get, and whatever use cases that you have, it definitely satisfies those.
The pricing per-user list drops when user counts rise and with multi-year commitments.
One of its most valuable features is its easy integration with various applications through its extensive application directory, offering hundreds or thousands of applications ready to configure.
It offers around eight thousand five hundred out-of-the-box connectors, providing an edge over other tools.
For the end user, it is beneficial as they do not have to remember a password or keep the password on a post-it for different applications; they just authenticate once to access several services and service providers.
In UEM, the most helpful part of Windows Management is the baseline policy and central script; using this, you can replace all the AD GPO policy.
In terms of assessing the capability of Workspace ONE UEM in maintaining compliance across all endpoints, that's a very handy feature set.
| Product | Mindshare (%) |
|---|---|
| Okta Platform | 9.2% |
| Workspace ONE UEM | 1.7% |
| Other | 89.1% |


| Company Size | Count |
|---|---|
| Small Business | 47 |
| Midsize Enterprise | 22 |
| Large Enterprise | 56 |
| Company Size | Count |
|---|---|
| Small Business | 40 |
| Midsize Enterprise | 22 |
| Large Enterprise | 58 |
Okta Platform provides comprehensive identity and access management, featuring Active Directory Sync, user management, and app auto-provisioning. It ensures security through single sign-on and adaptive multi-factor authentication.
Okta Platform offers advanced integration capabilities, allowing seamless connection with in-house and cloud applications. Security features are robust, incorporating multi-factor authentication and SSO to prevent unauthorized access. Users benefit from its ease of use and the ability to integrate and manage numerous applications effectively. While generally praised, users note areas for improvement, such as high costs and complex setups. Better integrations with on-premises systems and third-party tools are desired along with enhanced error logging and reporting features.
What are Okta's key features?Companies across industries implement Okta to secure user authentication and streamline onboarding processes. It supports access management for both on-premises and cloud applications, synchronizing directories and facilitating SaaS services. Organizations benefit from reduced credential management complexity and improved IT infrastructure compliance.
Workspace ONE UEM is a comprehensive platform for centralized device management offering advanced security and seamless integration. It's ideal for managing mobile and IoT devices, providing centralized administration capabilities for businesses.
Workspace ONE UEM stands out due to its user-friendly interface and extensive multi-platform support. It provides policy-driven device control, advanced application and content management, and secure remote access. Its excellent third-party integration and strong security measures make it particularly beneficial for managing devices across different platforms. The platform is tailored for businesses looking for scalable solutions that support BYOD policies, application deployment, and user authentication. While praised for stability and comprehensive features like email management, there are calls for improved integration with Active Directory and better pricing strategies.
What are the most important features?Organizations across industries implement Workspace ONE UEM for its sophisticated management strategies, critical in sectors like healthcare for secure patient data management, finance for compliance, and education for supporting diverse device policies. Its integration capabilities make it essential for sectors requiring stringent security and seamless operational workflows.
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