


Okta Platform and Fortinet FortiAuthenticator compete in identity management and access solutions. Okta seems to have the upper hand due to its extensive application ecosystem and integration capabilities, appealing to businesses seeking comprehensive solutions.
Features: Okta Platform offers Universal Directory, adaptive multi-factor authentication (MFA), and profile mapping for seamless integration across multiple applications. Fortinet FortiAuthenticator provides robust security management with two-factor authentication and detailed logs, ensuring secure access management, especially with Fortinet products.
Room for Improvement: Okta Platform users express a need for improved policy management and simpler advanced configuration processes. Fortinet FortiAuthenticator requires better integration with non-Fortinet systems and a more modern user interface for flexibility in configuration.
Ease of Deployment and Customer Service: Okta Platform offers flexible deployment, primarily in cloud environments, but users experience a learning curve. Its customer service is reliable, varying by support tier. Fortinet FortiAuthenticator is more challenging for cloud-preferred organizations due to its on-premise nature, with noted limited support in certain integrations.
Pricing and ROI: Okta Platform's pricing is higher but justified by its scalability and comprehensive features, providing good ROI for large enterprises. Fortinet FortiAuthenticator is a cost-effective choice for users deeply integrated into the Fortinet ecosystem, yet its ROI is primarily in environments leveraging Fortinet infrastructure.
We were able to implement zero trust extremely quickly because of the platform and its ongoing developments, including Cisco Duo Network Gateway, which enabled that transition to zero trust extremely quickly.
Not having MFA means you cannot put a price tag on that because you will be hit with ransomware immediately.
The biggest return on investment was the ease of use for the end users to have that secondary authentication when logging into the critical systems.
It enhances security by ensuring only the right person can access systems, even if their login credentials are compromised.
Employee onboarding used to be a major pain point, but the automation Okta Platform provides for creating user accounts across various apps or SaaS tools has made our life much easier.
First, it improves the security authentication and authorization processes across the organization, securing applications with single sign-on and MFA.
We have our dashboard to log in via Okta Workforce Identity.
They got back to us quickly, were nice, and gave us what we needed.
I would rate their support 10 out of 10.
I would rate support for Cisco Duo a 10, as I have never had a negative experience.
At times, some technical staff lack knowledge, which delays issue resolution.
Customer service and support are excellent.
Technical support from Fortinet deserves a rating of 10.
By offering a system to set varying priority levels on support tickets, urgent issues could receive quicker attention, benefiting business continuity and customer satisfaction.
For Okta Platform, the customer service is seamless, and I am very satisfied with their assistance compared to other channels such as Microsoft's, which usually takes longer to resolve issues.
You can raise issues based on urgency using classifications such as P1, P2, P3, and P4, and you will receive a response within two hours for P1 and within four hours for P2.
In my last contracting position, it was a large one for a major worldwide airline that had hundreds of thousands of devices that could use Cisco Duo, and it scaled very well.
You would not need many more engineers to manage Cisco Duo even if we scale up to 500 employees because it is so simple to manage.
Cisco Duo is scalable for organizational growth.
The scalability of FortiAuthenticator is good, and I would rate it an eight on a scale of one to ten.
I find Fortinet FortiAuthenticator to be highly scalable, and I would rate it an eight out of ten for scalability.
Fortinet FortiAuthenticator should be sufficiently scalable.
The scalability of Okta Platform is impressive, but its effectiveness relies on how integrations are designed, rate limits are handled, and day-to-day operations are managed.
It is secure, providing needed scalability without impacting performance.
Clients can scale their API access requests beyond default limits, which is adaptable according to requirements without impacting performance or deployment.
We have not had any Cisco Duo outages across all the companies I have worked for that utilize Cisco Duo.
The stability has been excellent.
I did not notice any downtime or crashes with Cisco Duo.
It remains stable even when the number of concurrent users increases.
I experienced no reliability or downtime issues.
This ensures immediate action upon changes applied within Okta Platform, stabilizing operations in managing user accounts, identities, logins, and user profiles.
You do not need to think about performance with Okta Platform; it just works.
Okta Workforce Identity is a stable product.
If you don't have internet access, you can't access your computer, only local access is available.
It lacks some dynamic identity management features compared to other products such as SailPoint.
Not only has the product been very good and we have done fewer support cases, but I think support overall has been very fast.
For example, authentication for wireless users expires after 24 hours, requiring re-authentication daily.
For example, Cisco Duo is on the cloud, so we cannot compete with that part if a user requires a cloud-based two-factor authentication solution.
Fortinet FortiAuthenticator was primarily missing the ability to scale to web applications.
If there was a fingerprint option, then only the person who has already added their fingerprint on their mobile phone could access it.
If someone is a beginner with Okta Platform, the UI should be simplified, and the language used should make it easier for them to understand the concepts and what they are trying to do.
While they have a vast range of integrations out of the box available, if their PAM and IGA capabilities were more mature, then Okta Platform could be the single solution for everything, covering access management, privilege access management, and governance of identity.
The pricing is acceptable to them.
Their website lists $3 per month per user for the Essential license.
One of my customers recently received a billing statement charging 3,600 US dollars for 100 users for one year.
Fortinet FortiAuthenticator is not overly expensive compared to other Fortinet subscriptions.
Overall, Fortinet FortiAuthenticator is an inexpensive solution compared to some other security solutions, providing a simple but effective fix.
Despite the cost, it's cheaper than the potential financial loss from a security breach.
It is certainly not cheap, but the features that you get, the functionality that you get, and whatever use cases that you have, it definitely satisfies those.
The pricing per-user list drops when user counts rise and with multi-year commitments.
From a management perspective, I appreciate that we can enroll or control devices on the back end for people who get a new phone and forget to handle Cisco Duo properly and need to add a new device.
Our company benefits from all those features of Cisco Duo with confidence, and we feel very secure with it in terms of authentication of our logins.
The benefit of having a complete passwordless environment in our organization is that it's gotten people away from using the sticky note under their keyboard - which is a huge problem.
The integration with FortiToken is outstanding, adding a layer of security for authentication.
We use multi-factor authentication for enhancing security.
Fortinet FortiAuthenticator can be used from anywhere in the world, and the authenticator services function globally.
One of its most valuable features is its easy integration with various applications through its extensive application directory, offering hundreds or thousands of applications ready to configure.
It offers around eight thousand five hundred out-of-the-box connectors, providing an edge over other tools.
For the end user, it is beneficial as they do not have to remember a password or keep the password on a post-it for different applications; they just authenticate once to access several services and service providers.
| Product | Mindshare (%) |
|---|---|
| Okta Platform | 10.9% |
| Cisco Duo | 3.2% |
| Fortinet FortiAuthenticator | 3.7% |
| Other | 82.2% |

| Company Size | Count |
|---|---|
| Small Business | 64 |
| Midsize Enterprise | 28 |
| Large Enterprise | 82 |
| Company Size | Count |
|---|---|
| Small Business | 38 |
| Midsize Enterprise | 19 |
| Large Enterprise | 11 |
| Company Size | Count |
|---|---|
| Small Business | 53 |
| Midsize Enterprise | 27 |
| Large Enterprise | 65 |
Cisco Duo is a cloud-based identity security platform safeguarding critical resources for any user and device worldwide. Known for its ease of use, Duo offers seamless protection across multi-cloud, hybrid, and on-premises environments.
Cisco Duo is designed to secure access with identity-first protection and provides extensive visibility throughout an organization's identity ecosystem. Offering multi-factor authentication, Duo facilitates easy integration and management, allowing teams to protect data effectively on VPNs, applications, and networks. Its single-pane management improves security processes while enhancing trust, making it suitable for diverse IT infrastructures.
What are the key features of Cisco Duo?
Which benefits and ROI should users consider?
In industries like education and finance, Cisco Duo is widely employed to secure multi-factor authentication across platforms such as email, databases, and servers. Its integration capabilities with Microsoft 365, Active Directory, and VPNs like AnyConnect are instrumental in verifying user identities using mobile apps or OTPs, catering effectively to both remote and on-premise environments.
Fortinet FortiAuthenticator enhances security through intuitive management and integration capabilities, offering two-factor authentication and seamless connectivity with FortiGate, LDAP, and AD. It provides robust OTP features and operates efficiently across diverse environments.
Fortinet FortiAuthenticator is designed to streamline two-factor and multi-factor authentication processes across diverse network environments. Its seamless integration with Active Directory optimizes secure user management and enhances VPN security. It facilitates multi-domain authentication and serves as a comprehensive identity and access management tool. Organizations leverage its capabilities for VPN and network access while utilizing tokens for increased security. Its single sign-on feature aids in simplifying identity management and authorization, supporting extensive network and application security demands. However, improvements could be made to its outdated interface, pricing strategy, and better integration with third-party applications. Streamlined command line configurations and bolstered technical support would enhance user experience further.
What are the key features of Fortinet FortiAuthenticator?In industries like finance, healthcare, and education, Fortinet FortiAuthenticator is implemented to secure sensitive data and streamline access management. Its integration capabilities support compliance requirements, while its authentication features ensure authorized access across platforms, enhancing both security and operational efficiency.
Okta Platform provides comprehensive identity and access management, featuring Active Directory Sync, user management, and app auto-provisioning. It ensures security through single sign-on and adaptive multi-factor authentication.
Okta Platform offers advanced integration capabilities, allowing seamless connection with in-house and cloud applications. Security features are robust, incorporating multi-factor authentication and SSO to prevent unauthorized access. Users benefit from its ease of use and the ability to integrate and manage numerous applications effectively. While generally praised, users note areas for improvement, such as high costs and complex setups. Better integrations with on-premises systems and third-party tools are desired along with enhanced error logging and reporting features.
What are Okta's key features?Companies across industries implement Okta to secure user authentication and streamline onboarding processes. It supports access management for both on-premises and cloud applications, synchronizing directories and facilitating SaaS services. Organizations benefit from reduced credential management complexity and improved IT infrastructure compliance.
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