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Fortinet FortiAuthenticator vs Okta Platform comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Dec 15, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
5.1
Fortinet FortiAuthenticator improved security and compliance, yet financial gains are hard to quantify with some citing reduced costs.
Sentiment score
6.1
Okta Platform boosts productivity, efficiency, and agility by centralizing security, automating features, and enhancing accessibility despite customization limits.
It enhances security by ensuring only the right person can access systems, even if their login credentials are compromised.
Senior Network and Security Engineer at Symbol Technologies PLC
We have our dashboard to log in via Okta Workforce Identity.
Lead Admin Systems at a financial services firm with 10,001+ employees
It has saved approximately 50 to 80 percent of our time.
Application development senior analyst at Accenture
 

Customer Service

Sentiment score
6.8
Fortinet FortiAuthenticator offers generally responsive support with some variance in effectiveness based on complexity and local availability.
Sentiment score
7.1
Okta Platform's customer service is commendable for quick responses and expertise, with some reporting delays and varied experiences.
At times, some technical staff lack knowledge, which delays issue resolution.
DevOps Engineer at YASH Technologies
Customer service and support are excellent.
Senior Network and Security Engineer at Symbol Technologies PLC
Technical support from Fortinet deserves a rating of 10.
Infrastructure Manager at Scandinavian Highlands Holding A/S
They are very supportive; they just open a ticket, and they support us very professionally.
Staff Infrastructure & Security Engineer at Mozn Systems
We had an issue a couple of years ago that was swiftly resolved by the support team, showing their efficiency.
IT Manager at Clear Channel
We had an issue with the Okta Workforce Identity dashboard once in 2023 when we had an outage, but it recovered in a few minutes.
Business Intelligence Developer at a consultancy with 51-200 employees
 

Scalability Issues

Sentiment score
7.8
Fortinet FortiAuthenticator offers scalable user capacity and integrates well, though minor manual adjustments may be needed.
Sentiment score
7.5
Okta Platform is praised for seamless cloud integration, scaling flexibility, and handling extensive environments efficiently for enterprises.
The scalability of FortiAuthenticator is good, and I would rate it an eight on a scale of one to ten.
IT Manager at PTECH
I find Fortinet FortiAuthenticator to be highly scalable, and I would rate it an eight out of ten for scalability.
Senior Network and Security Engineer at Symbol Technologies PLC
Fortinet FortiAuthenticator should be sufficiently scalable.
Network Engineer at Coop Money
The scalability part of Okta Customer Identity is fine, there is no blocker and we can upgrade whenever we need.
IT Administrator at a tech vendor with 1,001-5,000 employees
 

Stability Issues

Sentiment score
7.4
Fortinet FortiAuthenticator is generally stable, though hardware defects and syncing issues affect performance in high-volume environments.
Sentiment score
7.9
Okta Platform is praised for its stability and reliability, with users noting impressive uptime and responsive support.
It remains stable even when the number of concurrent users increases.
Senior Network and Security Engineer at Symbol Technologies PLC
Okta Workforce Identity is a stable product.
Business Intelligence Developer at a consultancy with 51-200 employees
There are no doubts regarding the stability of Okta Customer Identity.
Senior Quality Analyst at YASH Technologies
 

Room For Improvement

Fortinet FortiAuthenticator needs improved usability, integration, support, affordability, customization, and stability for better user authentication efficiency.
Okta requires improvements in integration, pricing, lifecycle management, interface design, setup, API, and multi-factor authentication.
For example, authentication for wireless users expires after 24 hours, requiring re-authentication daily.
Head of computer systems at Indian Institute of Space Science & Technology(IIST)
I recommend Fortinet make its images migratable between environments.
Senior Network and Security Engineer at Symbol Technologies PLC
The technical support could be improved as some staff lacks the necessary knowledge to assist effectively.
DevOps Engineer at YASH Technologies
If there was a fingerprint option, then only the person who has already added their fingerprint on their mobile phone could access it.
Lead Admin Systems at a financial services firm with 10,001+ employees
Since we started using it in 2019, we have observed numerous enhancements to increase security.
IT Manager at Clear Channel
Integration with Active Directory servers, Cisco routers, and switches is not currently available.
Managing Consultant at a tech vendor with 10,001+ employees
 

Setup Cost

Fortinet FortiAuthenticator is praised for its affordable, straightforward user-based pricing, especially compared to Cisco solutions.
Okta's pricing varies by organization size, seen as costly for SMBs but justified by security and management benefits.
Fortinet FortiAuthenticator is not overly expensive compared to other Fortinet subscriptions.
Senior Network and Security Engineer at Symbol Technologies PLC
Despite the cost, it's cheaper than the potential financial loss from a security breach.
IT Manager at Clear Channel
Okta Customer Identity is considered cheaper compared to other tools in the market, such as IBM and CyberArk products.
Managing Consultant at a tech vendor with 10,001+ employees
The price of Okta Customer Identity is acceptable.
Senior Quality Analyst at YASH Technologies
 

Valuable Features

Fortinet FortiAuthenticator offers easy setup, cost-effectiveness, strong integration, detailed logging, and flexible two-factor authentication options.
Okta Platform enhances security and user experience with single sign-on, adaptive MFA, and seamless app integration and provisioning.
The integration with FortiToken is outstanding, adding a layer of security for authentication.
Senior Network and Security Engineer at Symbol Technologies PLC
We use multi-factor authentication for enhancing security.
DevOps Engineer at YASH Technologies
Fortinet FortiAuthenticator can be used from anywhere in the world, and the authenticator services function globally.
Assistant Manager-Networks at a university with 1,001-5,000 employees
One of its most valuable features is its easy integration with various applications through its extensive application directory, offering hundreds or thousands of applications ready to configure.
IT Manager at Clear Channel
It offers around eight thousand five hundred out-of-the-box connectors, providing an edge over other tools.
Managing Consultant at a tech vendor with 10,001+ employees
For the end user, it is beneficial as they do not have to remember a password or keep the password on a post-it for different applications; they just authenticate once to access several services and service providers.
Technical Team Lead at a computer software company with 1,001-5,000 employees
 

Categories and Ranking

Fortinet FortiAuthenticator
Ranking in Single Sign-On (SSO)
6th
Ranking in Authentication Systems
3rd
Average Rating
8.0
Reviews Sentiment
6.8
Number of Reviews
63
Ranking in other categories
Identity Management (IM) (9th), Multi-Factor Authentication (MFA) (2nd)
Okta Platform
Ranking in Single Sign-On (SSO)
2nd
Ranking in Authentication Systems
6th
Average Rating
8.6
Reviews Sentiment
6.9
Number of Reviews
87
Ranking in other categories
Privileged Access Management (PAM) (4th), Identity and Access Management as a Service (IDaaS) (IAMaaS) (3rd), Access Management (2nd), ZTNA as a Service (6th), Customer Identity and Access Management (CIAM) (1st), AI IT Support (1st)
 

Mindshare comparison

As of December 2025, in the Single Sign-On (SSO) category, the mindshare of Fortinet FortiAuthenticator is 4.3%, down from 8.1% compared to the previous year. The mindshare of Okta Platform is 8.1%, down from 10.9% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Single Sign-On (SSO) Market Share Distribution
ProductMarket Share (%)
Okta Workforce Identity8.1%
Fortinet FortiAuthenticator4.3%
Other87.6%
Single Sign-On (SSO)
 

Featured Reviews

Yonas Abebe - PeerSpot reviewer
Senior Network and Security Engineer at Symbol Technologies PLC
Integration capabilities simplify authentication and migration challenges need addressing
The integration capabilities of Fortinet FortiAuthenticator are very interesting, as it can be integrated with third-party devices easily and is straightforward to configure. The integration with FortiToken is outstanding, adding a layer of security for authentication. In addition, it can be used by integrating with zero trust single access, enhancing overall security measures.
SumitMundik - PeerSpot reviewer
Lead Admin Systems at a financial services firm with 10,001+ employees
Authentication process improves security with quick and intuitive user interface
The best feature is the speed and execution of Okta Workforce Identity. The moment you click on single sign-on, you immediately get the notification on your mobile phone, then you do the authentication and within a second you get authenticated. The entire customer experience is very good. The user interface is pretty simple, straightforward, and really good. Multi-factor authentication in Okta Workforce Identity is very useful so people who do not have access or are trying to access using just a user ID and password will be completely blocked because of this two-factor authentication. You will get the code, and as your device is authorized in the system, only that device can be used for the authentication purpose. A third person trying to access or hack your data will not be able to do that anymore. Additionally, you don't have to remember your passwords going forward. Previously, every 60 days or 90 days, passwords kept changing. With the two-factor authentication or single sign-on option in Okta Workforce Identity, you don't have to remember it anymore or write down passwords in plain text. If something goes wrong, we have the IAM team which can unlock your account immediately if you have issues.
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Top Industries

By visitors reading reviews
Computer Software Company
15%
Comms Service Provider
11%
Government
7%
Manufacturing Company
7%
Manufacturing Company
11%
Computer Software Company
11%
Financial Services Firm
9%
Government
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business38
Midsize Enterprise18
Large Enterprise11
By reviewers
Company SizeCount
Small Business35
Midsize Enterprise21
Large Enterprise44
 

Questions from the Community

What needs improvement with Fortinet FortiAuthenticator?
Fortinet FortiAuthenticator could benefit from some artificial intelligence functionality and resolution of some glitches that may exist.
What do you like most about Okta Workforce Identity?
Okta has introduced the Universal Directory. It has custom attribute capability and user permissions to read/write on their profiles or hide them. Profile sources and identity profile sourcing are ...
What is your experience regarding pricing and costs for Okta Workforce Identity?
Pricing for Okta is reasonably not that much, however, I don't have access to the commercial aspect.
What needs improvement with Okta Workforce Identity?
Currently, in Okta Workforce Identity we get the two-digit authentication code. Instead of getting the two-digit authentication code, if we had an option to do fingerprint verification, that would ...
 

Also Known As

FortiAuthenticator
Okta Customer Identity, Workforce Identity
 

Overview

 

Sample Customers

Black Gold Regional Schools, Amadeus Hospitality, Jefferson County, Chunghwa Telecom, City of Boroondara, Dimension Data
FedEx, Zoom, Takeda, Lululemon Athletica, GrunHub, jetBlue, McKensson, Bain & Company, Engie, Peloton, Sonos, T-Mobile, Hewlett Packard, MGM Resorts, Ally Financial, Priceline, Albertsons, Itercom, Classy, FICO, Kensho, Live Nation, Drata, Rotary, and others.
Find out what your peers are saying about Fortinet FortiAuthenticator vs. Okta Platform and other solutions. Updated: December 2025.
879,259 professionals have used our research since 2012.